Users Voice for Patchology

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 12 Oct 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 1.3 4.9 4.1 4.2 5
Feb 2023 5 5 3 5 5 4.1
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Patchology Review by

Introduction is an online store that specializes in providing innovative and effective skincare products to customers. They offer a wide range of products, including eye gels, face masks, and foot masks, among others. One of the notable things about is their passionate commitment to delivering well-researched skincare products that cater to different skin types.

Pros and Cons

Pros: offers free shipping on all orders over $35, and they give customers access to a wide variety of skincare products. They also provide excellent customer service, offer a 30-day return policy, and have secure payment options. Cons: One of the downsides is that their products are relatively expensive compared to other brands. They also have limited options for shoppers looking for organic or all-natural products.

User Experience

Navigating the website is easy, thanks to the simple, user-friendly layout of their pages. The products are well categorized, allowing customers to search with ease. They also provide detailed product descriptions and clear images to help customers understand what they are buying.

Pricing and Value for Money's products are reasonably priced, considering their quality and effectiveness. However, their prices are on the higher side, making them less ideal for shoppers on a tight budget. Interestingly, the company provides free shipping on all orders over $35, which is an excellent deal for customers.


Some of the alternatives to include SkinCeuticals, Kiehl's, and The Ordinary. Each of these brands provides skincare products tailored to different skin types.

Customer Service's customer service is excellent, with an active support team ready to assist customers with any inquiries. They provide multiple contact options, including email, phone, or chat, to ensure everyone can reach them quickly.

Product Quality and Selection's products are of high quality and well researched, making them highly effective in addressing various skin concerns. Their product selection is also impressive, with many options for different skin types.

Website Usability

The website is easy to navigate and user-friendly. Visitors can quickly search for products, learn about the company, read customer reviews, and make a purchase with ease.

Returns and Exchanges has a 30-day return policy, allowing customers to return products within 30 days of purchase if dissatisfied. The company also gives detailed instructions on how to return or exchange a product, making the process seamless.

Promotions and Discounts

The company provides seasonal promotions and discounts on selected products, making them more affordable for customers. They also provide discounts for bulk purchases and offer subscription services that give regular customers access to exclusive discounts.

Reputation has an excellent reputation for providing high-quality skincare products that are effective in addressing various skin concerns. Their commitment to research and customer feedback has seen them build a loyal customer base.

Payment Options accepts several payment options, including Visa, Mastercard, American Express, and PayPal, among others. These payment options are safe, secure, and easy to use.

Loyalty Programs offers a loyalty program that allows regular customers to access exclusive discounts, free shipping, and early access to new product launches. Customers can also earn points that can be redeemed for discounts on future purchases.

Customer Reviews

Customers have been impressed with's products, and their reviews have been overwhelmingly positive. They appreciate the effectiveness of the products, the company's commitment to quality, and their excellent customer service.

Community Involvement is actively involved in the community, supporting various charity organizations and sponsoring events that promote health and wellness.

Shipping and Costs offers free shipping on all orders above $35. They also offer expedited shipping options for customers who want their products delivered quickly. However, customers should note that shipping costs can vary depending on the shipping option selected.