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0% users rated Poor
3% users rated Average
6% users rated Very Good
80% users rated Excellent
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Lindsay
Empathy, Efficiency, Effectiveness: A True Gem in Customer Service
Experiencing a problem can be daunting, but finding a solution swiftly and effortlessly is a game-changer. My encounter with paulaschoice.com was nothing short of remarkable. The team's kindness and respect were evident from the outset, easing my worry. They not only listened to my concerns but also acted promptly to address them, leaving me amazed by their efficiency. Paula's Choice embodies empathy, making their customer service a shining example of effectiveness. L
Laurent
Paula’s Choice: A Triumph in Skin Care Excellence
Paula's Choice is not just good products; it's a game-changer! As someone who values honesty in advertising, I can confidently say that these products truly deliver on their promises. The sales are not just great; they are an opportunity not to be missed. Moreover, the customer service is a cut above the rest, ensuring that each interaction leaves you feeling valued and heard. If you're seeking a skincare brand that consistently exceeds expectations, look no further than Paula's Choice. I wholeheartedly recommend their products, knowing that you too will join me in experiencing the remarkable results firsthand. J
Jess N
Life-Changing Skincare: A True Confidence Booster
As a dedicated user of paulaschoice.com, I cannot emphasize enough the transformative power of Paula's Choice skincare products. After struggling with oily, congested pores and a lackluster complexion, my discovery of Paula's Choice marked a turning point in my skincare journey. The visible results I've experienced are nothing short of extraordinary. Not only has my skin become soft, clear, and well-balanced, but the reduction in oiliness and pore size has been remarkable. I now receive compliments on my radiant skin, a stark contrast to my previous dull and tired appearance. The improvement in my skin has not only enhanced my physical appearance but has also significantly boosted my self-esteem. I find myself comfortable going makeup-free, confident in the natural beauty of my skin. While initially hesitant due to the perceived cost of the products, the effectiveness of Paula's Choice skincare has made me a loyal customer. Among the incredible range of products, the Invisible Moisture Gel stands out as my favorite. Its non-greasy formula hydrates and revitalizes my skin, leaving it feeling refreshed and nourished. The inclusion of niacinamide further enhances its benefits, making it a skincare essential in my daily routine. In addition to the exceptional products, the customer service provided by Paula's Choice deserves special commendation. Their prompt and caring responses to inquiries reflect a genuine dedication to customer satisfaction. Despite being located in Australia, I have always been impressed by the efficiency of their shipping services. Paula's Choice has not only revitalized my skin but has also instilled in me a sense of trust and loyalty as a customer. I wholeheartedly recommend Paula's Choice to anyone seeking high-quality skincare that delivers on its promises. B
Belinda R
An Oasis for Sensitive Skin: A Paulas Choice Review
When I stumbled upon Paulas Choice, I discovered a haven for my sensitive, rosacea-prone skin. The professionalism exuded by their service team was evident from the moment I interacted with them. Not only were they friendly, but their assistance was incredibly helpful, guiding me towards products that would soothe and nourish my reactive skin. What truly sets Paulas Choice apart is their commitment to catering to sensitive skin types like mine. With a limited number of brands that I can trust, Paulas Choice has become a reliable go-to for all my skincare needs. Their range of products is not only gentle but also effective, providing the perfect balance that my skin craves. Moreover, the cherry on top is their fantastic returns policy, which gives me peace of mind with every purchase. Knowing that I can trust the brand to stand by their products reinforces my loyalty to Paulas Choice. To the team at Paulas Choice, I applaud your exceptional work in creating a skincare haven for those of us with delicate skin. Keep up the great work, and thank you for being a guiding light in the world of skincare tailored for sensitive souls like mine. E
Emily
Life-changing Skincare and Exceptional Customer Care at PaulasChoice.com
Being a longtime customer of PaulasChoice.com, I can confidently say that their products have transformed my skincare routine. The quality of their skincare line is unparalleled, and the results speak for themselves. What sets PaulasChoice.com apart, however, is their exceptional customer service. The friendly and knowledgeable staff have always gone above and beyond to assist me with any questions or concerns I've had. My experience with PaulasChoice.com has been nothing short of amazing, and I wholeheartedly recommend their products and services to anyone looking for a skincare revolution. V
Veronica Danquah
Best Skin Products that work!
I am thrilled to share my experience with Paula's Choice products. Ever since discovering their skincare line, my skin has undergone a remarkable transformation. Not only have I become a loyal customer, but I've also had the pleasure of introducing my mom to these incredible products, which she now swears by. What sets Paula's Choice apart for me is the effectiveness of their products across all skin types. The customer service is exceptional, and I must give a special shout-out to Briana, who went above and beyond to resolve a delivery issue I encountered. This level of care and dedication truly sets them apart. One product, in particular, has become a holy grail in my skincare routine - the BHA. Its ability to keep my skin acne-free and incredibly smooth is nothing short of miraculous. I owe my newfound confidence to this product. As I continue to advance in my career as a physician, I am excited to have the means to explore more of Paula's Choice offerings, including the luxurious serums that have piqued my interest for years. Thank you, Paula's Choice, for creating such outstanding products that have elevated my skincare routine and, in many ways, my life. V
Veronica Danquah
Transformative Skincare Experience Unlocked!
My journey with Paula’s Choice from paulaschoice.com has been nothing short of incredible. From battling persistent acne to achieving a flawless complexion, their products have truly revolutionized my skincare routine. Not only have I seen remarkable results, but the versatility of their products catering to all skin types has been a game-changer for my entire family – even my mom swears by them now! What sets Paula’s Choice apart is not just their high-quality products but also their exceptional customer service. I had a minor hiccup with a delivery once, but Briana from their team went above and beyond to resolve it promptly. Their commitment to customer satisfaction truly shines through. One product, in particular, deserves a standing ovation – the BHA exfoliant. This holy grail has banished my acne for good and left my skin smoother than ever. The confidence boost from having clear, radiant skin is priceless. As I’ve progressed in my career to become a physician, I value the importance of self-care and investing in quality skincare products. Paula’s Choice has been my go-to for years, and now, I can indulge in luxurious serums that were once just a distant dream. Thank you for creating such exceptional products that have elevated my skincare game to new heights. Here’s to many more years of glowing skin and self-care indulgence! D
David
Transformative Skincare and Exceptional Customer Service!
My experience with Paula's Choice has been nothing short of amazing. The representatives not only possess an impressive level of knowledge but also provide clear and prompt responses, making the entire shopping experience a breeze. The products themselves have worked wonders for my skin, delivering noticeable results that I have struggled to find with other brands. While I initially missed the fragrances that are characteristic of other skincare lines, the effectiveness of Paula's Choice products quickly made me realize that this was a small sacrifice to make. The affordable pricing of the products further adds to the appeal of this brand. I am truly grateful for the positive impact Paula's Choice has had on my skincare routine. Thank you for the outstanding service and transformative products! D
David
Transforming My Skincare Routine: A True Testimonial
Embarking on my skincare journey with Paula's Choice was a game-changer. The exceptional service I received from their knowledgeable representatives made me feel valued and supported every step of the way. Not only were they quick to respond to my queries, but their clarity and expertise were truly unparalleled. As for the products themselves, I was astounded by their effectiveness. The visible results on my skin spoke volumes about the quality of the formulations. While I initially hesitated due to the lack of fancy fragrances, I soon realized that the performance of the products far outweighed any concerns I had. The decision to prioritize efficacy over superficial scents proved to be the right one. The reasonable prices of Paula's Choice products further solidified my trust in the brand. Investing in my skin no longer felt like a luxury reserved for the elite but rather a self-care routine that was accessible and affordable. Paula's Choice has not only revolutionized my skincare regimen but has also instilled in me a newfound confidence. The radiant glow and improved texture of my skin are constant reminders of the positive impact their products have had on me. I can confidently say that Paula's Choice has earned a steadfast customer in me, and I eagerly look forward to experiencing more of their exceptional offerings in the future. S
Shan Kornfeld
The BEST customer service team anywhere
When it comes to skincare, Paula's Choice is an absolute game-changer, and I couldn't be happier with their range of science-backed products. But what really sets them apart is their unparalleled customer service team. Every interaction I've had with them has been an absolute delight. They're incredibly friendly, understanding, and knowledgeable, and they've gone above and beyond to ensure that I have the best possible experience with their brand. In fact, their exceptional customer service has left such a positive impression on me that I find myself recommending Paula's Choice to everyone I know. It's rare to come across a company that truly prioritizes their customers the way Paula's Choice does, and for that, they have my heartfelt gratitude and loyalty. M
Margo Bliss
Great customer service!!
I can't say enough about my positive experience with Paulaschoice.com. The customer service I received was exceptional, thanks to the amazing efforts of Courtney. She went above and beyond to assist me with a payment issue, demonstrating so much patience and courtesy throughout the process. When I encountered the problem, I wasn't sure how it would get resolved, but Courtney's professionalism and helpful nature reassured me that I was in good hands. Her dedication to ensuring I had a positive experience truly made all the difference. I am so grateful for Courtney and the entire Paulaschoice.com team for their unwavering commitment to customer satisfaction. It's clear that they genuinely care about their customers and are willing to go the extra mile to provide exceptional service. This level of care and attention is rare to find, and it's what sets Paulaschoice.com apart from the rest. I highly recommend Paulaschoice.com to anyone looking for not only quality products but also a company that values its customers and strives to provide the best possible experience. Thank you, Courtney and Paulaschoice.com, for making my day and turning a potentially frustrating situation into a delightful interaction. A
Alessandra
Great customer service
I recently had an amazing experience with paulaschoice.com and I couldn't be happier with their customer service. From the moment I reached out to them, they were proactive and incredibly helpful. Their team went above and beyond to assist me with my order, ensuring that I had all the information I needed to make the best choices for my skincare needs. Not only did they provide me with valuable guidance, but they also did so in a genuinely friendly and patient manner. I felt like a priority, and that level of care is hard to come by in the online shopping world. It's evident that paulaschoice.com values their customers and is dedicated to providing top-notch service. Thanks to their assistance, I found the perfect products for my skin, and I've since seen incredible results. I can't recommend paulaschoice.com enough, not only for their fantastic skincare products but also for the outstanding customer service that truly sets them apart. If you want a smooth and enjoyable shopping experience, look no further than paulaschoice.com. C
Collins Eden
I had quite a glad experience with…
Reflecting on my experience with PaulasChoice.com brings me a sense of contentment. While the delivery time was a bit slower than expected, the quality of the products surpassed my initial anticipation. The customer service team, though responsive, could benefit from some enhancements to truly excel. However, I find solace in the diverse range of alternatives available and the wealth of resources provided on the website. As I continue to explore the products and offerings, I'm cautiously optimistic about establishing a long-term buying relationship. I believe that with some improvements in the clarity of information, PaulasChoice.com has the potential to become exceptional in every aspect. Overall, my encounter with the brand has left me feeling mostly satisfied. C
Collins Eden
Going Above and Beyond with Paula’s Choice: A Customer’s Authentic Journey
My experience with Paula's Choice was truly one filled with gladness and satisfaction. Despite a slight delay in delivery, the quality of the products received was indeed commendable. While the customer service showed responsiveness, there is always room for improvement to enhance the overall experience. One aspect I particularly appreciated was the wide range of alternative products offered by Paula's Choice, catering to various needs and preferences. Additionally, the resources available on their website were incredibly helpful, offering valuable insights and guidance. As I continue to explore Paula's Choice, I look forward to witnessing whether this partnership will evolve into a long-lasting one. One area that could be enhanced is the clarity of information provided, ensuring a seamless shopping experience for all customers. Overall, my journey with Paula's Choice has been almost perfect, leaving me impressed and looking forward to discovering more of their exceptional offerings. S
sandra bourdon
Good customer service
I recently had the pleasure of experiencing the exceptional customer service provided by paulaschoice.com, and I can confidently say that my overall experience was nothing short of exceptional. Not only was I impressed by the responsive and knowledgeable customer support team, but I also found their range of products to be backed by sound research and offered at a reasonable price point. Upon delving into the extensive product line, I was delighted to discover a diverse array of skincare solutions that catered to various concerns and skin types. What particularly stood out to me was the evident commitment to utilizing scientifically-proven ingredients, setting a solid foundation for their products' efficacy. One of the aspects that truly set paulaschoice.com apart was their dedication to transparency and education. Each product was accompanied by a wealth of information, empowering me to make well-informed decisions about my skincare regimen. This level of detail not only instilled confidence in the products but also demonstrated the brand's commitment to consumer empowerment. In addition to the quality of their offerings, the accessibility of these products at a reasonable price point was truly refreshing. It's evident that paulaschoice.com prioritizes making effective skincare solutions accessible to a wide range of consumers without compromising on quality, a commendable approach that resonated with me as a customer. Furthermore, I cannot speak highly enough of the customer service I received. The support team was not only prompt in addressing my inquiries but also demonstrated an impressive depth of knowledge about the products and their respective benefits. It was evident that they were genuinely invested in helping me find the right solutions for my specific needs, creating a truly personalized and attentive customer experience. In conclusion, my experience with paulaschoice.com was characterized by excellent customer service, a commitment to research-backed products, and a dedication to offering quality skincare at a reasonable price. I wholeheartedly recommend their products to anyone in search of a brand that prioritizes both efficacy and consumer satisfaction.
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