Pchenderson Reviews

Voted Good (5/5)

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45 Reviews

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In the Hardware Store category

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2% users rated Terrible
4% users rated Poor
2% users rated Average
4% users rated Very Good
87% users rated Excellent
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K Kelly Phillips
51 days ago

Transformed My Experience: Exceptional Communication and Swift Service from PCHenderson.com!

My experience with PCHenderson.com has been nothing short of exceptional. From the first interaction to the swift service delivery, their team's communication has truly transformed my perspective. The ease and speed with which they handled my requirements were commendable. Thank you, PCHenderson.com, for setting the bar high!
K keith
56 days ago

Exemplary Service Beyond Expectations

Reflecting on my recent experience with pchenderson.com, I can't help but emphasize the exceptional customer service I received. From the moment I reached out for assistance in selecting the right size and item, I was guided with utmost care and expertise. The team at pchenderson.com didn't just sell me a product; they took the time to understand my needs and ensure that I made the most informed decision. Their dedication to customer satisfaction truly sets them apart. Thanks to their guidance, I not only purchased the correct size and item but also felt valued as a customer. I highly recommend pchenderson.com to anyone seeking not just a product, but a personalized and enriching customer experience.
V very satisfied user
61 days ago

Good service

My evaluate for pchenderson.com Good service. A minor drawback was that the important thing obtained is a distinct design with 4 buttons from the outdated 2 button one we've and the directions for programming it weren't very clear. Our son sorted it out for us so all is effectively.
M Mr MR G TURNER
67 days ago

Exceptional Service and Lifesaving Expertise for Vintage Garage Door Repairs at pchenderson.com

After stumbling upon pchenderson.com in a frantic search for spare parts for my 80's vintage Henderson garage door, I was blown away by the quick service and the wide range of spare parts available. What truly set them apart was their willingness to offer personalized advice; being able to speak to a real human for guidance was a game-changer. Thanks to their exceptional service and expertise, my garage door received a new lease on life. I highly recommend pchenderson.com for anyone in need of reliable and efficient garage door solutions.
S Shaun Cooling
68 days ago

Avoid Finger Frustration with pchenderson.com!

As a loyal customer of pchenderson.com, I must say that overall, my experience with their service has been positive. The parts I ordered fitted perfectly and served their purpose well. However, I encountered a small hiccup with the loops on the wires that attach to the rollers. These loops appeared ragged, posing a potential risk of injury to unwary fingers. It's crucial to handle these parts with care to avoid any accidental damage. Despite this minor inconvenience, I appreciate the quality and efficiency of pchenderson.com's products and services. Remember, when dealing with their products, always watch your fingers!
L Linda Rudman
70 days ago

Sliding door fixings

My evaluation for pchenderson.com Wonderful customer support, arrived on time and was capable of repair my sliding doorways with none points .
A Andrew Gould
70 days ago

Revitalizing my Garage: A Seamless Experience with pchenderson.com

Embarking on a mission to restore my garage door, I turned to pchenderson.com for replacement cables. The moment I received the package, I was pleasantly surprised. The new cables were an exact match to the originals, fitting seamlessly into place. The prompt delivery via standard shipping exceeded my expectations and showcased their commitment to customer satisfaction. Thank you, pchenderson.com, for making my garage renovation process smooth and hassle-free.
N nigel briers
74 days ago

The important thing fob was returned on twelfth The cash has been obtained. Thanks. As I posted the fob on12rh January there should have been a postal delay in the event you didn’t obtain till twenty fourth Thanks for the servic

My overview for pchenderson.com The important thing fob was returned resulting from a misunderstanding after I ordered it The fob didn't work on the storage door. I've returned thefob withapromise of my cash being returned. I amstill awaiting this moneyNigel briers
G graham hodgson
84 days ago

Effortless Ordering and Top-Notch Quality Parts Make Every Repair a Breeze!

When I stumbled upon pchenderson.com, I was pleasantly surprised by how easy it was to find the exact parts I needed. The website's clarity in identifying the required components, along with providing the year of changes, made the whole process a breeze. Despite ordering during the busy Christmas period, my parts arrived swiftly, showcasing their commitment to efficiency. Upon receiving the package, I was impressed by the quality of the parts. The clear instructions included were helpful, although with some prior knowledge, I realized that the arms did not need removal to change the cords and bobbins. This attention to detail and user experience truly set pchenderson.com apart. Overall, not only were the products of excellent quality, but they also fit perfectly. Every step of the way, from ordering to installation, was seamless and hassle-free. I highly recommend pchenderson.com for anyone looking for a reliable source of top-notch parts.
A Andrew Branton
85 days ago

Exceeding Expectations: A Seamless Experience with pchenderson.com

When I stumbled upon pchenderson.com, I was seeking a seamless purchasing experience, and that's precisely what I got. The product I ordered not only met but exceeded my expectations. The delivery was prompt, and the item was exactly what I needed. I couldn't be happier with my experience. I highly recommend pchenderson.com for anyone looking for top-notch products and excellent service.
T T Brown
87 days ago

Exceeding Expectations: My Unforgettable Experience with PCHenderson

As a discerning customer, I am continually seeking superior service and top-notch quality, and I must say that PCHenderson has left an indelible mark on me. From the moment I landed on their website to the seamless purchase of their product, every step was infused with excellence. The item I purchased not only met my expectations but surpassed them. Its quality was evident from the moment I unwrapped it, reinforcing my confidence in PCHenderson's commitment to delivering nothing short of excellence. The impeccable service I received throughout the process further solidified my loyalty to this esteemed brand. Their customer service team displayed a remarkable dedication to ensuring that I had a sublime experience. It's rare to encounter such unyielding passion for customer satisfaction. My overall experience with PCHenderson was nothing short of excellent. I can confidently say that I am a satisfied and delighted customer. Overwhelmingly positive, I can’t fault the service and quality of the item I purchased. My journey with PCHenderson was indeed a memorable one, and I look forward to future interactions with this exceptional company.
D dhiren patel
89 days ago

Exceptional Service and Quality Alternatives!

I cannot emphasize enough how grateful I am for the exceptional service I received from pchenderson.com. When I initially couldn't find the exact part I needed, their team went above and beyond to assist me in finding a suitable alternative. Not only did they provide me with a solution, but the alternative part they recommended works even better than I could have imagined. The quality of their products and the level of customer care they provide truly sets them apart. I highly recommend pchenderson.com to anyone in need of reliable and top-notch products, backed by outstanding service.
D dhiren patel
89 days ago

“Unwavering Support: Finding Solutions Beyond Expectations”

Reflecting on my recent experience with pchenderson.com, I found myself initially disheartened as I couldn't locate the precise part I needed. However, the exceptional customer support team at pchenderson.com quickly stepped in and not only empathized with my situation but also offered a suitable alternative that not only met but exceeded my expectations. Their unwavering commitment to customer satisfaction truly shone through, as they went above and beyond to ensure that I found the perfect solution for my needs. The alternative part they recommended not only worked seamlessly but also enhanced the functionality of my existing setup. I cannot express my gratitude enough for the exceptional service and dedication exhibited by the team at pchenderson.com. Their ability to turn a potentially frustrating situation into a seamless and satisfying experience is a testament to their professionalism and customer-centric approach. Thank you for going the extra mile and providing support that truly makes a difference.
B BOABAB PROPERTY DEVELOPMENT LT
90 days ago

Life Saver: The Perfect Replacement Door Handle

As a recent customer of pchenderson.com, I cannot emphasize enough how their replacement door handle saved the day for me. After receiving my order, I realized that the handle was missing from the pack. I immediately reached out to their customer service, and to my relief, they were incredibly responsive and understanding. I was able to order a new handle without any hassle, and the best part was that it arrived swiftly. While the initial setback was frustrating, the prompt assistance and quick delivery of the replacement handle turned the whole experience around. I was also pleased with the seamless ordering process for the new handle and the fair pricing. Thanks to pchenderson.com, what could have been a major inconvenience turned into a smooth and efficient solution. I'm deeply grateful for their exceptional customer service and high-quality products. This experience has definitely earned them a loyal customer in me.
J Jonathan Jones
100 days ago

Reviving My Garage Door with Faultless Springs

When I stumbled upon pchenderson.com, little did I know that I was about to embark on a seamless journey to resurrect my garage door. The replacement springs I received were nothing short of perfect. Not only were they easy to fit, but the price also didn't break the bank. To top it off, they arrived promptly after placing the order, exceeding my expectations. I couldn't have asked for a better experience. My garage door now operates as if it's brand new, all thanks to the faultless springs from pchenderson.com. I highly recommend their products for anyone in need of quality replacements.

Introduction

Pchenderson.com is an online store specializing in high-quality sliding and folding door hardware. With over a century of experience in the industry, P.C. Henderson has become a trusted name known for its innovative designs and exceptional craftsmanship. Whether you're renovating your home or working on a commercial project, their extensive range of products caters to various needs and preferences.

Pros and Cons

  • Pros:
    • Wide selection of sliding and folding door hardware
    • High-quality products with innovative designs
    • Long-standing reputation in the industry
    • Excellent customer service
    • Ease of use and functionality of the website
    • Secure payment options
    • Competitive pricing
    • Fast and reliable shipping
  • Cons:
    • Limited product offerings beyond sliding and folding door hardware
    • No loyalty program for repeat customers

User Experience

When it comes to user experience, Pchenderson.com excels in various aspects. The website is well-organized, making it easy to navigate through its different product categories. The search function allows users to quickly find the specific sliding or folding door hardware they are looking for. Each product page provides detailed descriptions, specifications, and helpful installation guides, ensuring users have all the information they need to make informed decisions. The checkout process is efficient, and the website offers a secure and user-friendly platform for purchasing products.

Pricing and Value for Money

P.C. Henderson offers competitive pricing for its range of sliding and folding door hardware. Considering the exceptional quality and innovative designs, the products provide excellent value for money. Customers can choose from a variety of price ranges, accommodating different budgets without compromising on quality.

Customer Service

P.C. Henderson prioritizes customer satisfaction, providing exceptional customer service. Their knowledgeable and friendly team is readily available to assist customers with any inquiries or concerns. Whether you need help choosing the right product or require technical support during installation, the customer service representatives are prompt and helpful in their responses. Additionally, P.C. Henderson offers a comprehensive warranty on their products, ensuring customers receive the necessary support even after purchase.

Product Quality and Selection

P.C. Henderson is known for its commitment to delivering high-quality sliding and folding door hardware. Each product undergoes rigorous testing to ensure durability, functionality, and longevity. From sliding door tracks and rollers to folding door gear systems, their range covers various styles, materials, and weight capacities, catering to different project requirements. The products showcase exceptional craftsmanship, reflecting P.C. Henderson's dedication to quality.

Website Usability

Pchenderson.com is designed with user-friendly functionality in mind. The website's layout is clean and intuitive, allowing easy navigation and quick access to desired products. It is fully responsive, ensuring a seamless browsing experience across different devices. The product pages contain all the necessary information, including specifications, measurements, and downloadable resources, enabling customers to make informed decisions. Overall, the website's usability enhances the shopping experience.

Returns and Exchanges

P.C. Henderson has a fair and transparent returns and exchange policy. If you receive a faulty or incorrect product, the company promptly resolves the issue by offering returns or exchanges. Customers can contact their customer service team to initiate the process and receive further instructions. P.C. Henderson prioritizes customer satisfaction, ensuring a hassle-free experience in resolving any concerns.

Promotions and Discounts

P.C. Henderson occasionally offers promotions and discounts on their sliding and folding door hardware. These promotions can be found on the website's homepage or through their newsletter subscription. Customers can take advantage of these opportunities to save money while still acquiring high-quality products.

Reputation

P.C. Henderson has built a strong reputation over the past century through its commitment to providing exceptional sliding and folding door hardware. Their innovative designs, product quality, and customer service have garnered positive reviews and testimonials from satisfied customers worldwide. Architects, contractors, and homeowners trust P.C. Henderson for their expertise and reliable solutions.

Payment Options

Pchenderson.com offers secure payment options, ensuring the confidentiality and safety of customers' financial information. Accepted payment methods include major credit cards like Visa, Mastercard, and American Express. The checkout process is straightforward, with clear instructions for a smooth transaction.

Loyalty Programs

Currently, P.C. Henderson does not offer a specific loyalty program for repeat customers. However, their commitment to providing excellent products and customer service fosters customer loyalty organically.

Customer Reviews

Customer reviews play an essential role in the P.C. Henderson community. Numerous positive customer reviews and testimonials highlight the satisfaction and confidence customers have in their sliding and folding door hardware. These reviews further emphasize the company's expertise, reliability, and commitment to delivering quality products.

Community Involvement

P.C. Henderson actively participates in community involvement initiatives. They support local organizations, events, and charities, contributing to the betterment of the communities they operate within. This involvement showcases their commitment to not only providing exceptional products but also making a positive impact on society.

Shipping and Costs

P.C. Henderson offers fast and reliable shipping services for their sliding and folding door hardware. The shipping costs are calculated based on the destination and weight of the products. The website provides transparent information regarding shipping fees during the checkout process, ensuring customers have a clear understanding of the costs involved.