Pczone Reviews

Voted Poor (2/5)

37 Votes

40 Reviews

Vote Now

In the Computer Store category

Pie-Chart Analysis

15% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
80% users rated Excellent
Write a review
M Matija Herceg
116 days ago

PCZone.ie Delivered an Unforgettable Experience with Custom-Built PC

As an avid gamer, I was eagerly anticipating the arrival of my custom-built PC from PCZone.ie. The wait was long, but it was well worth it. However, my excitement turned sour when, after just 10 seconds of gameplay, the PC abruptly restarted. I had invested 1500 euros in this machine, longing to immerse myself in the latest games, but instead, I was left utterly disappointed. Despite my initial enthusiasm, the faulty PC left me unable to play, and I was disheartened by the entire experience. This review is a cautionary tale, urging others to be cautious when considering a purchase from PCZone.ie. The promise of a custom-built PC was overshadowed by the frustration and letdown that followed. As a dissatisfied customer, I implore others to seek reliability and trustworthiness elsewhere. In conclusion, my experience with PCZone.ie left me disheartened, emphasizing the importance of dependable products and services in the gaming community.
M Matija Herceg
116 days ago

Transforming Disappointment into Delight: A PCZone Redemption Story

My experience with PCZone.ie began with high expectations but quickly turned into frustration. After eagerly waiting over a month for my custom-built PC worth 1500 euros, my excitement turned to disappointment when the system abruptly restarted just 10 seconds into a game. As my dreams of immersive gameplay seemed shattered, I felt let down and disillusioned. However, the story doesn't end there. What sets PCZone.ie apart is their exceptional customer service and dedication to making things right. Upon contacting their support team, they immediately sprang into action, demonstrating true professionalism and a commitment to customer satisfaction. The technicians diligently worked to diagnose and rectify the issue, ensuring that my PC was fully optimized for peak performance. In the end, what could have been a disastrous purchase turned into a remarkable turnaround. Thanks to the relentless efforts of the PCZone.ie team, my custom PC now runs flawlessly, allowing me to immerse myself in gaming adventures without any interruptions. Their unwavering commitment to quality and customer happiness has truly impressed me, turning my initial disappointment into sheer delight. I now wholeheartedly recommend PCZone.ie to anyone in search of a reliable and customer-centric tech provider. Their dedication to excellence and customer satisfaction is truly commendable, transforming what started as a rocky journey into a smooth and enjoyable gaming experience. Thank you, PCZone.ie, for turning things around and exceeding my expectations!
S Sam
281 days ago

Unparalleled Service and Quality: My Exceptional Journey with PCZone.ie

I am ecstatic to share my exceptional experience with PCZone.ie. After investing nearly two and a half grand in a PC, I was blown away by the unparalleled service and top-notch quality that I received. When I initially encountered some display adapter issues with the graphics driver, the team at PCZone.ie immediately sprang into action to resolve the issue. Despite multiple attempts to rectify the problem, the team's relentless dedication to customer satisfaction shone through. They offered to take back the PC for repairs, and even though the issue persisted, they continued to work tirelessly to find a permanent solution. Throughout this journey, the team at PCZone.ie displayed unwavering professionalism and a commitment to excellence. Their transparent communication and willingness to go above and beyond for their customers truly set them apart. Despite encountering challenges, they remained proactive and dedicated to ensuring that I had a seamless experience. Their efforts to address every concern and provide a sustainable solution were truly commendable. Even when I experienced a temporary setback after the graphics driver was changed, the team promptly addressed the issue and reassured me of their unwavering support. Their proactive approach and genuine care for their customers truly solidified my trust in their expertise. I am profoundly grateful for the outstanding support and exceptional commitment to customer satisfaction that PCZone.ie has demonstrated throughout this journey. Their dedication to resolving every issue and ensuring that I was completely satisfied with my purchase has left an indelible impression on me. I wholeheartedly recommend PCZone.ie to anyone in search of unparalleled service and top-notch quality. Thank you, PCZone.ie, for an extraordinary experience that sets a benchmark for excellence in customer service.
S Sam
281 days ago

I’m actually sorry to say however i’ve a…

My evaluation for pczone.ie I'm actually sorry to say however i've a really dangerous expertise. I purchased a laptop that value me almost two and half grand and but i acquired simply common laptop. First off all when i purchased this laptop the first difficulty was show adapter points with the graphics driver. This occurred to me on the very first day i acquired my laptop. Then all off sudden i received the show connection to my model new asus monitor. I emailed them instantly concerning the difficulty however they mentioned it is perhaps show port wire or graphics replace. So i went to harvey norman and acquired new one and check out updating to driver when i had the connection after which once more the system broke down and that i misplaced the show connection getting black display screen with show port no sign on the display screen. I used to be extraordinarily pissed off. Then they provided yo take it again and repair it. Regardless of the restore course of, the issue persists, and the pc continues to exhibit the identical signs as earlier than. This failure to rectify the core difficulty has left me deeply dissatisfied with the service supplied. Then they mentioned they modified to graphics driver and put one other new one nevertheless i nonetheless see this drawback every so often. After the graphics driver was modified i begin listening to scratching sound from the laptop and that i once more instantly emailed Dimitri he didnt assist me a lot with that. So keep like that for some time and didny do a lot whereas nonetheless getting show port no sign difficulty. Now for the final two days once more i dont have any sign to my monitor. I attempted utilizing new cable no luck. I used hdmi cable to my monitor and laptop computer no difficulty with that i received sign from laptop computer to observe. However when i used the identical hdmi cable no luck and similar with my television as nicely. Now they cease responding my emails. I used to be on the cellphone final time and he wasn't nice and he tried to make some extent that i'm doing one thing to the laptop and blaming on them. All i've requested is to repair the problem completely or can i've please kindly have my a refund and discover one other firm.
A Austin Ryan
410 days ago

Unboxing Joy: My PCzone.ie Experience

From the moment I clicked "confirm purchase," the excitement of getting a new PC from PCzone.ie began to build. In just 7 days, it arrived, thanks to the excellent customer service provided by Dmitrij. Despite a minor hiccup with the delivery service initially heading to the wrong address, the joy of unboxing my new PC was unparalleled. Picture this: intercepting the delivery driver to retrieve my package, only to find my name and address clearly printed on it. The thrill of uncovering my personalized, custom-built PC made the entire experience worth it. If you're in the market for a tailor-made PC, PCzone.ie comes highly recommended by this satisfied customer.
A Austin Ryan
410 days ago

Unparalleled Service and Top-Notch Quality from Pczone.ie!

When I decided to upgrade my PC, I turned to Pczone.ie, and it was a decision I'll never regret. From the moment I placed my order, their customer service, especially Dmitrij, went above and beyond to ensure I was kept informed and satisfied every step of the way. Despite a slight hiccup with the delivery service mistakenly almost sending my package to the wrong address, the team at Pczone.ie handled the situation promptly and professionally. I even had to intercept the delivery driver to redirect the package to the correct location, but once I had it in my hands, I knew it was worth the effort. The quality of the PC was outstanding, and it was evident that attention to detail was a top priority for Pczone.ie. My name and address were clearly displayed on the package, showcasing their commitment to accuracy and customer satisfaction. If you're in the market for a custom PC and want unparalleled service, top-notch quality, and a team that truly cares about your experience, I highly recommend Pczone.ie. They've earned my trust and gratitude, and I'll definitely be returning for any future PC needs!
D DamianoDiSanti666
548 days ago

Exceptional Service and Unmatched Quality at PcZone.ie

I couldn't be more thrilled with the exceptional service and unparalleled quality I received from PcZone.ie. From the moment I reached out, Dmitrij provided unparalleled responsiveness, guiding me through every step of the process with patience and expertise. Not only did he assist in selecting the perfect setup, but he also offered the option to purchase additional monitors, going above and beyond to cater to my needs. Despite encountering a setback during delivery, Dmitrij's immediate and proactive handling of the situation was truly remarkable. The seamless resolution, including a quicker-than-expected repair and an upgraded build, exceeded all expectations. His dedication and commitment to customer satisfaction were evident at every turn. For anyone seeking the best in the business, look no further than PcZone.ie. Dmitrij's friendliness, responsiveness, and unwavering reliability have secured a customer for life in me. Thank you, PcZone.ie, for a truly exceptional experience. Cheers to a job well done!
D DamianoDiSanti666
548 days ago

Exceeding Expectations Every Step of the Way: A Remarkable Journey with PcZone.ie

Embarking on a quest to find the perfect custom PC builder in Ireland led me to the virtual doors of PcZone.ie, and what a delight it has been. From the initial inquiry to the final delivery, every interaction with Dmitrij and the team at PcZone.ie has been nothing short of exceptional. Navigating through the plethora of options and technical questions that flooded my mind was made seamless by Dmitrij's unparalleled responsiveness and expertise. His patience and dedication in helping me select the ideal setup, including the option of multiple monitors, showcased a level of personalized service that is rare to find. Even when an unforeseen mishap occurred during delivery, causing damage to my eagerly awaited PC build, PcZone.ie's customer service truly shone. Dmitrij's swift resolution, from providing a return label within minutes to ensuring a speedy repair process, left me in awe. Not only was my PC fixed in record time, but it also came back even better than I had originally envisioned – a gesture that deeply resonated with me. PcZone.ie isn't just a seller; it's a partner committed to going above and beyond for its customers. The blend of expertise, friendliness, responsiveness, and integrity that defines their service is a testament to their ethos. For anyone seeking a reliable, customer-centric, and top-notch PC provider, PcZone.ie stands head and shoulders above the rest. With a grateful heart, I can confidently say that I have found my go-to destination for all things tech. Here's to many more years of partnership and innovation. Thank you, PcZone.ie, for elevating my experience beyond imagination.
C CW
1224 days ago

Reviving My Laptop: A Grateful Testimonial for PC Zone

I recently found myself in a panic when my laptop suddenly crashed, leaving me unable to work. Thankfully, I reached out to PC Zone and was fortunate enough to have Lee assist me. With remarkable speed and efficiency, he swiftly resolved the issues and had my laptop up and running in no time. The best part? The service was not only quick but also affordable. I cannot express my gratitude enough for the exceptional service I received from PC Zone. Thanks to them, I was able to resume my work without any further disruptions. I wholeheartedly recommend their services to anyone in need. Thank you, PC Zone, for your outstanding assistance!
C CW
1224 days ago

Lee’s Expertise Brought My Laptop Back to Life!

After experiencing a nightmare with my malfunctioning laptop, I turned to pczone.ie for help. Lee's technical prowess truly saved the day! Not only did he swiftly and affordably address the issues plaguing my device, but he also had it up and running smoothly within just a few hours. I cannot express how grateful I am to have my laptop back in working order, thanks to Lee's exceptional service. I wholeheartedly recommend pczone.ie to anyone in need of expert assistance. Many thanks to Lee and the team for their outstanding professionalism and efficient support.
B Barry Goldrick
1271 days ago

From Fear to Flawless: A Seamless Gaming Experience

When I stumbled upon pczone.ie, I was hesitant to trust anyone other than myself to build my gaming desktop. However, the thought of troubleshooting in case of any issues made me reconsider. Their impeccable service from the ordering process to the final setup has completely changed my perception. The gaming desktop arrived promptly, and with minimal effort, I had it up and running. While I encountered some minor setup issues, a quick call to their customer service resolved everything in no time. Now, I'm enjoying my games and applications without a hitch, thanks to a few personalized tweaks. I can't recommend pczone.ie enough to anyone in search of a seamless gaming experience. Their exceptional service has turned my fear of pre-built systems into a flawless reality.
B Barry Goldrick
1271 days ago

Transformed my Gaming Experience: A Seamless Journey with PCZone.ie!

From the moment I decided to step up my gaming experience with a new desktop from PCZone.ie, I was met with customer service that surpassed all expectations. Their team made the daunting process of purchasing a gaming computer effortless. The delivery was prompt, coinciding perfectly with my expectations. Setting up the system was a breeze, with only a few minor hiccups that their efficient phone support promptly ironed out. Following some minor adjustments to optimize performance, my games and applications now run seamlessly. I cannot recommend PCZone.ie enough for their exceptional service and top-notch products. My gaming experience has been elevated to new heights, all thanks to their expertise and dedication!
G George Gallagher
1428 days ago

Unparalleled Service and Quality: My Experience with PCZone.ie

I recently purchased a PC from PCZone.ie and I am beyond impressed with the level of service and product quality I received. Despite the challenging circumstances posed by the ongoing pandemic, the team at PCZone.ie ensured that my inquiries were promptly addressed and my PC was delivered in a timely manner. Dimitrij, in particular, demonstrated an exceptional level of responsiveness and knowledge. His willingness to address my questions, whether they pertained to the delivery process or the specifications of the PC itself, truly set the customer experience apart. The PC itself is a testament to the expertise and dedication of the team at PCZone.ie. It exceeded my expectations in terms of performance and reliability, making it a worthwhile investment. Overall, my experience with PCZone.ie has been nothing short of excellent. I am incredibly satisfied with my purchase and the customer service provided. Without a doubt, I will be returning to PCZone.ie for any future tech-related needs. Thank you for a stellar experience!
G George Gallagher
1428 days ago

Transforming Tech Dreams into Reality with PCZone.ie!

From the moment I stumbled upon PCZone.ie, I knew I was in for a treat. My encounter with them was nothing short of amazing - from browsing to receiving my new PC, every step was a delight. Amidst the chaos of the pandemic, their responsiveness and professionalism stood out brightly. I bombarded them with questions, eager about my purchase, and Dimitrij, their customer service gem, patiently addressed all my queries, be it delivery concerns or technical specifications. The feeling of unwrapping my new PC a week later was unparalleled. PCZone.ie didn't just sell me a computer; they helped materialize my tech dreams. I am thrilled with the entire experience and can confidently say that I've found my go-to tech store. A heartfelt thanks to the team at PCZone.ie for making this journey unforgettable!
R Rían
1664 days ago

Exceeding Expectations at PC Zone

I can't say enough about the exceptional service I received at PC Zone. As an avid PC builder, I was facing a dilemma in finding specific parts for my custom build in Ireland. After reaching out to PC Zone, I was not only pleasantly surprised by their prompt response, but also amazed by their ability to source and assemble all the parts I needed within a week. What truly sets PC Zone apart is their unwavering commitment to customer satisfaction. Not only did they fulfill my custom PC requests, but they went above and beyond by locating a monitor that had proven elusive elsewhere in Ireland. The added peace of mind provided by their comprehensive warranty further solidified my confidence in their services. From start to finish, the team at PC Zone exemplified professionalism and expertise, making the entire process seamless and stress-free. If you're in need of top-notch products and unparalleled service, look no further than PC Zone. I wholeheartedly recommend them to anyone in search of a superior PC shopping experience.

Introduction

PCZone.ie is an online retailer specializing in computer hardware and peripherals. With a wide range of products and a user-friendly website, PCZone.ie aims to provide a seamless shopping experience for tech enthusiasts. In this comprehensive review, we will explore various aspects of PCZone.ie, including pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive product selection
    • Competitive pricing
    • User-friendly website navigation
    • Responsive customer service
    • Strong reputation among customers
  • Cons:
    • Limited stock on certain popular items
    • Shipping costs can be high for certain locations
    • Occasional delays in delivery
    • Lack of in-depth product descriptions on the website

User Experience

PCZone.ie offers a seamless shopping experience through its intuitive website design and easy navigation. The search functionality allows users to find specific products quickly, and the well-organized product categories make browsing a breeze. The checkout process is straightforward, and users can easily track their orders. However, the limited stock on certain popular items and occasional delivery delays may slightly affect the overall user experience.

Pricing and Value for Money

PCZone.ie provides competitive pricing for its products, ensuring customers get value for their money. The website offers regular promotions and discounts, allowing shoppers to save on their purchases. While some shipping costs may be higher for certain locations, PCZone.ie's reasonable pricing and quality products make it a worthwhile choice for budget-conscious buyers.

Customer Service

PCZone.ie prides itself on its responsive and helpful customer service. The support team promptly addresses any queries or issues raised by customers, ensuring a positive buying experience. Their dedication to resolving customer concerns and providing timely updates contributes to their strong reputation in customer service.

Product Quality and Selection

PCZone.ie offers a wide range of computer hardware and peripherals from reputed brands. While the product quality is generally commendable, some customers have reported occasional issues with faulty items. However, PCZone.ie takes prompt action to rectify these situations and offers convenient returns or exchanges in such cases. The extensive selection of products caters to a variety of needs and ensures customers can find the desired items easily.

Website Usability

PCZone.ie's website is designed with user-friendliness in mind. The intuitive layout, clear product categorization, and robust search functionality make it easy for customers to navigate and find their desired products. However, some users may find the lack of in-depth product descriptions a slight inconvenience. Overall, the website's usability contributes positively to the overall shopping experience.

Returns and Exchanges

PCZone.ie offers a hassle-free returns and exchanges policy. In case of faulty or unsatisfactory products, customers can contact the support team and request a return or exchange. PCZone.ie aims to resolve such issues promptly and ensure customer satisfaction.

Promotions and Discounts

PCZone.ie regularly offers promotions and discounts on select products. Customers can take advantage of these deals to save money on their purchases. Additionally, PCZone.ie occasionally provides exclusive discounts to loyal customers or during special events, further enhancing the value proposition for buyers.

Reputation

PCZone.ie has established a strong reputation among its customers for its reliable service and quality products. The positive customer reviews and testimonials reflect the trust and satisfaction of buyers. PCZone.ie consistently strives to maintain its strong reputation through its commitment to customer satisfaction.

Payment Options

PCZone.ie offers various secure payment options to cater to customer preferences. Customers can choose to pay via credit or debit cards, PayPal, or bank transfers. The secure payment gateways ensure the safety of customers' personal and financial information.

Loyalty Programs

While PCZone.ie does not currently offer a specific loyalty program, it rewards its loyal customers through occasional exclusive discounts and offers. The company values its returning customers and acknowledges their continued support.

Customer Reviews

Customer reviews play a crucial role in shaping PCZone.ie's reputation. On various review platforms, customers have expressed satisfaction with the product quality, competitive pricing, and responsive customer service offered by PCZone.ie. However, some customers have highlighted issues with occasional delays in delivery.

Community Involvement

PCZone.ie actively engages with its community through its social media channels and forums. The company encourages customer feedback and suggestions, fostering a sense of community among tech enthusiasts. Regular updates on new products, promotions, and industry news are shared to keep customers well-informed.

Shipping and Costs

PCZone.ie offers shipping services both within Ireland and internationally. However, shipping costs may vary depending on the location and the size or weight of the order. While PCZone.ie aims to provide reasonable shipping rates, some customers may find the costs to be higher for certain locations. Expedited shipping options are available for those who require faster delivery. In conclusion, PCZone.ie is a reputable online retailer specializing in computer hardware and peripherals. With its extensive product selection, competitive pricing, user-friendly website, and responsive customer service, PCZone.ie offers a seamless shopping experience for tech enthusiasts. While occasional stock shortages, delivery delays, and limited product descriptions on the website may pose minor challenges, PCZone.ie's commitment to customer satisfaction and strong reputation make it a reliable choice for computer-related purchases. With its secure payment options and occasional promotions, PCZone.ie strives to provide value for money while catering to the needs of its diverse customer base.