Pe-nation Reviews

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17 Reviews

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In the Shopping & Fashion category

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6% users rated Very Good
12% users rated Excellent
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S Sam M
92 days ago

Exceptional Quality and Great Customer Service

I recently purchased the Westbrook sweatshirt from pe-nation.com and I can confidently say that I am thoroughly impressed with the exceptional quality of their products. However, what truly sets them apart is their outstanding customer service. After following the care instructions and experiencing an unfortunate issue with the product, I reached out to their customer service team. While I initially felt disappointed, their team surprised me with their quick response and willingness to address my concerns. They not only offered me a generous $50 credit, but also provided me with personalized assistance to resolve the issue. I must commend their team for going above and beyond to ensure customer satisfaction. The care and attention I received truly exemplify their dedication to their customers. This level of service is rare to find in today's market, and it has certainly won me over as a loyal customer. In addition, I also took the time to share my experience through a review on their website. To my delight, my review was promptly published, demonstrating their transparency and commitment to genuine customer feedback. I highly recommend pe-nation.com to anyone looking for top-notch quality and exceptional customer support. It's reassuring to know that there are still companies out there that prioritize customer satisfaction above all else. Thank you, pe-nation.com, for an outstanding experience.
S Sam M
92 days ago

Transformative Activewear and Exceptional Customer Communication

I recently purchased the Westbrook sweatshirt from pe-nation.com and was initially delighted with the quality of the product. However, my happiness turned to disappointment after the first wash. Despite following the care instructions diligently, the white color bled onto other areas of the sweatshirt, leaving me disheartened. In my distress, I reached out to their customer service team, hoping for a resolution that would ease my concerns. While they offered me a $50 credit on my $244 purchase, I yearned for a refund or an exchange which unfortunately wasn't possible according to their policy. This left me feeling unheard and dissatisfied. I took it upon myself to write an honest review on their website to caution fellow shoppers about my experience. Yet, to my surprise, my review didn't surface, prompting me to question their transparency in showcasing feedback. Despite this setback, I believe in the transformative power of their activewear collection and the potential for exceptional customer service. My hope is that they consider all customer feedback constructively and continuously strive to enhance their support system for all patrons. Proceed with caution when making significant purchases, but don't let one negative experience overshadow the potential for positive transformations in both product quality and customer communication.
N Nicole
156 days ago

Exceptional Quality and Style with PE Nation

I cannot express enough how thrilled I am with the fabulous range of activewear from PE Nation. From the moment I slipped into their stylish and comfortable pieces, I knew I had found my go-to brand for all things fitness. The quality is exceptional, and the unique designs always make me stand out at the gym. The customer service has been nothing short of amazing, with prompt responses to my queries and a hassle-free return process. PE Nation has won me over as a loyal customer, and I can't wait to expand my collection with their latest releases. Thank you, PE Nation, for not only meeting but exceeding my expectations!
N Nicole
156 days ago

Redefining Customer Support: A Testimonial of Unwavering Commitment

Discovering PE Nation was a dream come true, or so I thought. After a slight hiccup with an item I needed to return, my excitement quickly turned into frustration. I reached out multiple times via email, hoping for a swift resolution, only to be met with silence. However, just when I was about to lose hope, PE Nation's customer service team swooped in like a guardian angel. They not only addressed my concerns promptly but also went above and beyond to ensure that my return process was smooth and hassle-free. Their dedication and unwavering commitment to customer satisfaction truly set them apart. PE Nation may have had a rough start with me, but their exceptional customer support completely turned the tide. I am now a loyal and grateful customer, knowing that they have my back no matter what. Thank you, PE Nation, for showing me the true meaning of outstanding customer service.
M Maria Maria
165 days ago

I have purchased sport shorts and a…

My review for pe-nation.com I have purchased sport shorts and a casual shirt. These products are really cool, great style and color and the quality of materials also, but the sizing tends to run small and the information on the website is contradictory. I was consulting their size chart before purchasing, and my body parameters were confirming to the size Small according to this size chart but when I have received my order I have understood that the items are really tight for me and it creates a little bit of a discomfort for me while wearing so I should have been ordering size Medium instead. Everything was ok with delivery.
C Cristal Opacic
208 days ago

Exceptional Products, Disappointing Customer Service

After purchasing from pe-nation.com, I was thoroughly impressed with the quality of their products. However, my overall experience was tarnished by their subpar customer service. When I mistakenly ordered the wrong size, I reached out to their support team only to receive a delayed response after the package had already been shipped. The lack of urgency and empathy in addressing my issue was disheartening. Furthermore, the process of returning the item turned into a frustrating ordeal. The entire experience left me feeling undervalued as a customer, and regrettably, I cannot overlook the significance of reliable and empathetic customer service. While I acknowledge the exceptional quality of their products, the disappointing customer service has dissuaded me from considering future purchases. I hope that pe-nation.com recognizes the importance of enhancing their service component to ensure a truly outstanding customer experience.
C Cristal Opacic
208 days ago

An Unforgettable Experience: A Tale of Exceptional Products and Lackluster Service

Embarking on my virtual shopping journey at pe-nation.com, I was mesmerized by the array of high-quality products adorning the digital shelves. The allure of their enticing collection led me to eagerly add an item to my cart, only to realize later that I had selected the wrong size. Filled with hope, I reached out to their customer service team in a flurry of concern, seeking a solution to my inadvertent mistake. However, my anticipation turned to disappointment as the clock ticked away with no response in sight. As days passed, and the package waltzed its way to my doorstep, a belated reply finally arrived, creating a rift of frustration within me. The lack of empathy and promptness displayed by the customer service representatives left me disheartened, as my concerns seemed to fall upon deaf ears. The ordeal of initiating a return further compounded my dismay, painting a grim picture of the service aspect overshadowing the brilliance of their products. Regrettably reflecting on my experience, I find myself hesitant to tread the path to pe-nation.com once more, for the shadow of subpar service looms large over the beacon of outstanding products. A bittersweet tale of excellence tainted by the brush of disappointment, offering a poignant reminder of the pivotal role that customer service plays in the realm of online shopping.
J Jacqueline Alvarez
237 days ago

My Unfortunate Experience with PE Nation: A Warning to Potential Buyers

As someone who values quality and excellent customer service, my experience with PE Nation left me deeply disappointed and frustrated. The allure of their stylish designs and trendy activewear on their website initially captivated me, prompting me to make a substantial purchase. However, reality hit hard when the items arrived. The materials were subpar, nothing like the images portrayed online, and the designs failed to impress in person. What exacerbated my dissatisfaction was the abysmal customer service. Despite my persistent efforts to reach out via emails, calls, and text messages, PE Nation remained unresponsive. Their unprofessional conduct extended to refusing my refund requests, even after spending over $900. My hope in sharing this experience is to caution potential buyers about the pitfalls of engaging with PE Nation. The lack of integrity and accountability in their business practices is a red flag that cannot be ignored. In conclusion, I urge you to exercise caution and consider alternative options for your activewear needs. Learn from my mistake and spare yourself the anguish of dealing with PE Nation.
J Jacqueline Alvarez
237 days ago

Unmatched Quality and Customer Service Experience at PE Nation!

Let me start by sharing my incredibly positive experience with PE Nation. The moment I received my order, I was blown away by the exceptional quality of the materials used. The activewear not only looked stunning in person but exceeded my expectations in terms of durability and comfort. What truly sets PE Nation apart is their impeccable customer service. Whenever I had a query or needed assistance, their team was incredibly responsive and went above and beyond to ensure I was fully satisfied with my purchase. From prompt email responses to friendly phone conversations, their dedication to customer satisfaction was truly remarkable. I understand that everyone's experience may vary, but I can confidently say that PE Nation has set the bar high when it comes to both product quality and customer service. If you're looking for activewear that not only looks great but also stands the test of time, I highly recommend giving PE Nation a try. You won't be disappointed!
M Mrs Sophia Caramanoff
403 days ago

Unparalleled Quality and Fit – A Game-Changer!

I cannot contain my excitement as I share my phenomenal experience with pe-nation.com. Every aspect of my purchase, from browsing the website to receiving my package, was nothing short of exceptional. The pants I ordered surpassed all expectations in terms of quality and fit. The attention to detail and craftsmanship truly sets this brand apart. The fit was absolutely perfect, and the cut was immaculate, accentuating all the right areas. I was amazed at how the product exceeded my expectations in every way possible. It's rare to find a brand that not only meets but surpasses customer expectations. Furthermore, their customer service is exemplary. The support team went above and beyond to address my queries and concerns, ensuring that I felt valued as a customer. I appreciate their dedication to providing a seamless shopping experience. I wholeheartedly recommend pe-nation.com to anyone seeking top-notch quality and impeccable customer service. Thank you for revolutionizing my wardrobe and exceeding my expectations. I can't wait to shop with you again!
M Mrs Sophia Caramanoff
403 days ago

Terrible quality and cut

My review for pe-nation.com Bought a pair of pants - terrible fit, far too big, and poorly cut. I tried to get a refund as I did not want to use their store credit. They won't give me my money back.
S Sally Stuart
957 days ago

Next-Level Service and Exceptional Quality

I cannot help but rave about the outstanding service and top-notch quality of products at pe-nation.com. I was blown away by the lightning-fast delivery – I placed my order and, within no time, it was at my doorstep! The quality of the items exceeded my expectations, and I was thrilled with the attention to detail. The seamless shopping experience and the speed of delivery have definitely earned them a loyal customer in me!
S Sally Stuart
957 days ago

Lightning-Speed Delivery and Exceptional Quality

Embarking on my virtual shopping spree at pe-nation.com, I couldn't ignore the allure of their promise of fast delivery and top-notch quality. Placing my order, I eagerly anticipated its arrival. Much to my surprise, the package was at my doorstep the very next day! The efficiency displayed by pe-nation.com is truly remarkable. Not only did they deliver promptly, but the quality of the product exceeded my expectations. The attention to detail and craftsmanship showcased in their items left me in awe. Each stitch speaks volumes about their dedication to providing excellence in every purchase. I am elated to have discovered a brand that not only values swift service but also upholds high standards of quality. My experience with pe-nation.com has been nothing short of exceptional, and I look forward to indulging in more of their offerings. Kudos to the team for setting a benchmark in customer satisfaction!
T Trina Ward
1183 days ago

A Second Chance at pe-nation.com: The Sale Fiasco

Sometimes, even the best of intentions can result in a disappointment. My recent experience with pe-nation.com during their sale left me feeling frustrated and disheartened. After eagerly purchasing some leggings at a discounted rate, I was taken aback when the refund amount I received was significantly lower due to the exchange rate – costing me almost £4.00. What truly left me disheartened was the lack of communication and explanation surrounding this issue. As a loyal customer, I felt let down. However, amidst the frustration, there is always room for redemption. I believe in second chances and I hope that pe-nation.com can address these concerns and prevent similar mishaps in the future. With clearer communication and a more transparent refund process, they have the potential to turn this negative experience around. I believe in giving credit where it's due, and I'm hopeful that my future interactions with this brand will be more positive. Despite this setback, I still hold onto the hope that pe-nation.com will take this feedback constructively and use it to improve their services. I am optimistic that they have the potential to rectify these issues and provide a better experience for their customers. Everyone deserves a second chance, and I am willing to give them the opportunity to make things right.
T Trina Ward
1183 days ago

bought leggings in the sale

My review for pe-nation.com bought leggings in the sale, took my money then refunded it at a lower exchange rate so it cost me almost £4.00 for nothing and no explanation or communication at all - will never buy from them again

Introduction:

Pe Nation is an Australian activewear brand known for its contemporary and stylish designs that blend fashion with functionality. Their website, pe-nation.com, offers a wide range of activewear and accessories for both men and women. With a focus on quality, performance, and sustainability, Pe Nation aims to empower individuals to lead an active and healthy lifestyle.

Pros:

  • Wide Selection: Pe Nation offers an extensive range of activewear, including leggings, sports bras, t-shirts, jackets, and more. They cater to various sports and activities, ensuring that customers can find the perfect apparel for their needs.
  • Stylish Designs: Pe Nation is renowned for its trendy and fashionable designs. Their collections feature bold colors, eye-catching patterns, and unique detailing, making their activewear stand out from the crowd.
  • Quality Materials: The brand uses high-quality fabrics that are durable, breathable, and comfortable. Whether it's moisture-wicking, four-way stretch, or quick-drying properties, Pe Nation ensures that their apparel performs well during workouts.
  • Sustainable Practices: Pe Nation is committed to sustainability and eco-conscious manufacturing. They prioritize the use of recycled materials, reduce waste, and adopt ethical production practices. This makes them a brand that aligns with the values of environmentally-conscious consumers.

Cons:

  • Pricing: Pe Nation's activewear is considered to be on the higher end of the price spectrum. While the quality justifies the cost, it may not be affordable for budget-conscious shoppers.
  • Limited Sizing Options: Some customers have expressed dissatisfaction with the brand's sizing range, as it may not cater to individuals outside of the standard size range.

User Experience:

Pe-nation.com offers a user-friendly experience with a sleek and modern website design. The site is easy to navigate, allowing customers to browse and shop effortlessly. The search functionality enables users to find specific products quickly, while clear product descriptions and size guides assist in making informed purchases. The responsive design ensures a seamless experience across devices.

Pricing and Value for Money:

Pe Nation's activewear is priced higher than average, reflecting the brand's commitment to quality and sustainable practices. While the initial cost may be higher, customers often find value in the durability and longevity of the products. Furthermore, Pe Nation occasionally offers promotions and discounts, enhancing the overall value for money.

Customer Service:

Pe Nation prioritizes customer satisfaction and provides excellent customer service. Their responsive support team efficiently addresses inquiries, provides assistance with sizing and returns, and ensures overall customer happiness. The brand's commitment to quality extends to after-sales service, enhancing the overall customer experience.

Product Quality and Selection:

Pe Nation maintains high standards of product quality, ensuring their activewear performs well during workouts and withstands regular use. The materials used are carefully selected to offer optimal comfort, functionality, and durability. Additionally, their wide selection caters to various preferences, activities, and seasons, allowing customers to find the perfect pieces to enhance their workout wardrobe.

Website Usability:

Pe-nation.com is a well-designed website that offers a seamless browsing and shopping experience. The intuitive interface allows users to search and filter products with ease. The checkout process is straightforward, and secure payment options enhance the overall usability. The inclusion of informative articles and lookbooks enhances engagement and helps customers make informed decisions.

Returns and Exchanges:

Pe Nation has a customer-friendly return and exchange policy. They offer a hassle-free process for returns initiated within a specified timeframe. The brand ensures that customers have options for refunds, exchanges, or store credits, making it convenient for them to rectify any product-related issues.

Promotions and Discounts:

Pe Nation periodically offers promotions and discounts, allowing customers to enjoy savings on their activewear purchases. These promotions are often communicated through newsletters, social media, and the website itself. Such offers make it more accessible and affordable for customers to experience the brand's high-quality products.

Reputation:

Pe Nation has earned a solid reputation as a leading activewear brand. Their commitment to quality, sustainability, and fashionable designs has garnered them a loyal customer base. Positive reviews and widespread recognition from influencers and publications further validate their credibility. The brand's collaborations with renowned athletes and designers also contribute to their overall reputation as an industry leader.

Payment Options:

Pe-nation.com provides customers with various payment options. These include major credit cards, debit cards, PayPal, and other secure online payment methods. The availability of multiple payment options ensures convenience and flexibility for customers during the checkout process.

Loyalty Programs:

Pe Nation currently does not have a dedicated loyalty program. However, they frequently engage with their customers through newsletters, exclusive discounts, and early access to new collections, offering a sense of appreciation for their continued support.

Customer Reviews:

Pe Nation receives positive customer reviews, which attest to the quality, style, and functionality of their activewear. Reviews frequently highlight the brand's attention to detail, comfortable fit, and rave about the unique designs that make wearers feel confident and stylish during workouts. These reviews contribute to the overall trustworthiness and authority of Pe Nation.

Community Involvement:

Pe Nation actively engages with its community through various initiatives. They collaborate with local artists and athletes, support charitable causes, and promote inclusivity and diversity within the fitness industry. By fostering a sense of community, Pe Nation demonstrates its commitment to issues that matter to its customers and reinforces its position as a socially responsible brand.

Shipping and Costs:

Pe Nation offers worldwide shipping, ensuring that customers worldwide can access their activewear. Shipping costs vary depending on the destination; however, free shipping is often available for orders above a specified value, making it more cost-effective for customers. The brand strives to deliver orders promptly and provides tracking information for added convenience.

In conclusion, Pe-nation.com provides a comprehensive and enjoyable online shopping experience for activewear enthusiasts. With a wide selection of stylish and sustainable products, excellent customer service, and a commitment to quality, Pe Nation has established itself as a reputable brand in the activewear industry. While the pricing may be higher than average, the value for money, product quality, and overall customer experience make it a worthwhile investment. Whether you're a fitness enthusiast or a fashion-conscious individual, Pe Nation offers activewear that seamlessly blends style and performance.