Peeq Reviews

Voted Poor (2/5)

61 Votes

61 Reviews

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In the Big Sales category

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25% users rated Terrible
36% users rated Poor
5% users rated Average
31% users rated Very Good
3% users rated Excellent
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V Victor Swysen
89 days ago

Exemplary Customer Service: A Swift and Satisfying Resolution

Ever since I reached out to peeq.be regarding a faulty lamp, I have been nothing short of impressed. After a mere 10 minutes of chatting with their team, my request for a cost estimate on a replacement lamp was swiftly addressed. Not only did they confirm that the 5-year guarantee covered the malfunction, but they also assured me that a new lamp was on its way. The professionalism and friendliness exhibited during our interaction truly set a high standard for customer service. I am thoroughly satisfied with the prompt communication and decisive action taken by peeq.be.
V Victor Swysen
89 days ago

Exemplary Service Experience: A Bright Solution

Reflecting on my recent interaction with peeq.be, I am compelled to share my utmost satisfaction with their exceptional service. After reaching out regarding a malfunctioning lamp purchased 2 years ago, I was pleasantly surprised by the swift and efficient response I received. Not only was I informed that the product had a 5-year guarantee, but the team also took immediate action to address the issue. Through a brief 10-minute chat, the customer service representative demonstrated a perfect blend of professionalism, correctness, and friendliness. Their proactive approach and commitment to resolving my concern promptly left a lasting impression on me. Within no time, I was notified that a replacement lamp was on its way to me, surpassing my expectations in every aspect. This seamless and pleasant experience not only highlights the company's dedication to customer satisfaction but also underscores the value they place on effective communication and quick resolution. I am truly grateful for their prompt assistance and impeccable service, turning what could have been a frustrating situation into a shining example of exemplary customer care. I highly recommend peeq.be to anyone seeking not only quality products but also unparalleled customer support.
G Guido Hauck
96 days ago

Exemplary After Sales Support: A True Testimony

Allow me to share my outstanding experience with peeq.be. While many have already lauded their top-notch inventory, unbeatable prices, and exceptional customer care, I am here to attest to their remarkable after-sales support. Recently, I encountered an issue with the delivery of six lights, with five failing prematurely. Upon reaching out to Peeq, I was met with an immediate response and unwavering assistance. Their team delved into technical details, liaised with the manufacturer, and expedited the replacement process seamlessly. My heartfelt gratitude to Peeq for exemplifying what unparalleled after-sales service truly means.
G Guido Hauck
96 days ago

Exemplary Support Beyond Expectations

I can't stop raving about my experience with Peeq.be! While their wide selection, unbeatable prices, and top-notch customer care have received well-deserved praise, what truly sets them apart is their exceptional after-sales service. Recently, I encountered an issue with the delivery of six lights, out of which five malfunctioned prematurely. Feeling flustered, I reached out to Peeq, and to my surprise, they responded promptly. After a detailed discussion about the technical aspects, Peeq swiftly liaised with the manufacturer and managed to replace the faulty items in no time! Their dedication and efficiency in resolving my problem left me astounded and grateful. A big shoutout to Peeq for going above and beyond to ensure customer satisfaction. Thank you for your outstanding service!
R Rasmussen
98 days ago

The Extra Mile: A Customer Service Triumph at peeq.be

When I reached out to peeq.be regarding an issue with the tolerances on a handmade item, I didn't know what to expect. However, their customer service team not only resolved the issue promptly but also went above and beyond to ensure my full satisfaction. It's truly in challenging times that a company's dedication to its customers shines through, and I can confidently say that peeq.be exceeded my expectations. Thank you for the outstanding customer service!
R Rasmussen
98 days ago

Unparalleled Support and Dedication: A Testimonial for peeq.be

When it comes to evaluating a company's true colors, it's during moments of adversity that their excellence truly shines through. My experience with Peeq.be's customer service team showcased a level of dedication and support that surpassed all expectations. Recently, I encountered an issue with the precision of a handmade item I purchased. However, Peeq's team not only addressed the matter promptly but also went the extra mile to ensure that I was completely satisfied with the resolution. Their attentiveness and commitment to customer satisfaction were truly outstanding, reaffirming my trust in the brand and leaving me a delighted and loyal customer. Thank you, Peeq.be, for setting the bar high with your exceptional service!
I IZ
105 days ago

Impressive Service and Quality Products: A Customer’s Perspective

When I first ordered from peeq.be, I wasn't sure what to expect. However, I was pleasantly surprised by their fast delivery, competitive prices, and the exceptional quality of their products. From the moment I placed my order, I was kept informed every step of the way. The package arrived promptly, and the items exceeded my expectations in terms of both design and durability. I highly recommend peeq.be to anyone looking for reliable service and top-notch products. It's rare to find a company that delivers such an outstanding all-around experience. Kudos to the team for their excellent work!
I IZ
105 days ago

The Power of Quality and Speed: A Customer’s Journey with peeq.be

My experience with peeq.be has been nothing short of exceptional. From the moment I placed my order, I was impressed by the lightning-fast delivery that exceeded my expectations. The convenience of receiving my product promptly added an element of joy and satisfaction to my shopping experience. What truly sets peeq.be apart is their commitment to offering competitive prices without compromising on quality. As a discerning consumer, I appreciate the care and attention to detail that goes into every product they offer. Each item I received showcased a level of craftsmanship and excellence that reassured me of my decision to choose peeq.be. Not only did I find what I needed at a great price, but the quality surpassed my expectations. The durability and functionality of the product I ordered proved to be a testament to the brand's dedication to delivering top-notch items to their customers. Overall, peeq.be has left a lasting impression on me with their fast delivery, affordable prices, and unwavering commitment to quality. I am delighted to have discovered this gem of a brand and will continue to support them in the future. Thank you, peeq.be, for setting the standard for excellence in online shopping!
S Sofia Magalhaes Pereira
133 days ago

Unparalleled Service and Quality!

As an avid customer of peeq.be since 2008, I can confidently say that their stock is unparalleled, their prices are competitive, and their service is impeccable. Recently, I had a query about the potency of a specific lamp, and their chat support swiftly and effectively addressed my concerns. Not only did I receive clarity, but I also experienced their fast delivery firsthand. The satisfaction of receiving my order promptly truly made me a happier customer. Thank you, peeq.be, for consistently delivering exceptional products and service!
S Sofia Magalhaes Pereira
133 days ago

Exceptional Service and Quality!

Having been a loyal customer of peeq.be since 2008, I can confidently say that their service and product quality are truly impeccable. The stock availability is impressive, with competitive prices that make shopping a delight. What truly sets them apart is their swift and efficient customer service - a recent experience with their chat support cleared my doubts regarding a product specification in no time. Moreover, their commitment to fast delivery is commendable. My orders consistently arrive promptly, enhancing the overall shopping experience. As a long-time patron of peeq.be, I have always found their attention to detail and customer satisfaction unparalleled. For anyone seeking a reliable online shopping destination with a wide range of products, competitive pricing, and exceptional customer service, I wholeheartedly recommend peeq.be. Trust me; you won't be disappointed!
S Stephen Williams
162 days ago

Unbeatable Quality and Service at peeq.be

I can't help but sing praises for peeq.be. Having been a loyal customer for the past four years, I've consistently received top-notch service and an unparalleled range of products. Even before it was rebranded as peeq.be, formerly DML, the exceptional service and prompt deliveries have never wavered. From start to finish, every interaction with peeq.be has left me impressed and satisfied. My trust in their reliability and the quality of their products has only strengthened over time. I can confidently say that peeq.be truly sets the gold standard for customer satisfaction and product diversity.
S Stephen Williams
162 days ago

Exceptional Quality and Outstanding Customer Care

Having been a loyal customer of peeq.be (formerly DML) for over four years, I can confidently say that their service and product range have consistently exceeded my expectations. Every purchase I've made has been met with exceptional care and efficiency, from their user-friendly website to the lightning-fast delivery. The team's dedication to providing top-notch service is truly commendable, making each transaction a seamless and satisfying experience. I highly recommend peeq.be to anyone looking for a reliable and customer-focused online shopping destination.
K Kitti Forgo
184 days ago

Exceptional Assistance and Swift Resolution!

I cannot emphasize enough how truly remarkable the customer service at peeq.be is. Let me share my recent experience - I made an error in my order, but the team went above and beyond to guide me in selecting the correct item. Not only did they assist me promptly, but they also ensured swift delivery of the right product. I was even amazed by how efficiently they processed the refund for my initial purchase. This level of dedication and support has undoubtedly earned my trust and loyalty as a customer. Thank you, peeq.be, for setting the bar so high!
K Kitti Forgo
184 days ago

A Lifesaver in Customer Care: The Ultimate Bliss

Let me share my extraordinary experience with peeq.be’s customer service team. When I mistakenly ordered the wrong item, panic set in. But the incredible support I received from their team turned my frown upside down. Not only did they graciously guide me to the perfect fit, but they also ensured swift delivery and a hassle-free refund. Their dedication and efficiency are unparalleled, making them a true beacon of superior customer service. My heartfelt gratitude knows no bounds!
O OZ Interiors
188 days ago

Unparalleled Speed and Accuracy: My Remarkable Experience with peeq.be

Being a loyal customer of peeq.be, I can't help but share my consistently delightful experiences with this phenomenal service. Everything, without fail, has been fast and precise, just as I have come to expect from them. From the seamless ordering process to the prompt delivery, every interaction with peeq.be has been nothing short of exceptional. What sets peeq.be apart is their unwavering commitment to precision and efficiency. Each order is handled with meticulous attention to detail, ensuring that every product is delivered exactly as requested. This level of precision is truly commendable and has undoubtedly earned my trust as a customer. Furthermore, the speed at which peeq.be operates is unparalleled. Despite the swift pace, there is no compromise on the quality of service or products. This seamless fusion of speed and accuracy is a testament to peeq.be's dedication to customer satisfaction. My overall experience with peeq.be has been nothing short of remarkable, and I have full confidence in recommending their services to anyone seeking a reliable and efficient solution. Their consistent delivery of fast and precise service has undoubtedly set a high standard in the industry, making them a truly exceptional choice for all my needs. Thank you, peeq.be, for continuously exceeding my expectations and setting the bar for exceptional service.

Introduction

Peeq.be is an online shopping platform that caters to fashion enthusiasts in Belgium. With a wide array of products ranging from clothing to accessories, Peeq.be aims to provide a seamless and enjoyable shopping experience for its customers. This editorial review aims to provide a comprehensive analysis of various aspects of Peeq.be, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

- Pros: - Vast product selection: Peeq.be offers a diverse range of products, ensuring that customers have plenty of options to choose from. - Competitive pricing: The platform frequently offers sales and discounts, allowing customers to find great deals on their favorite items. - User-friendly interface: Peeq.be's website is easy to navigate, with a clean layout that enhances the overall shopping experience. - Cons: - Limited international shipping: Peeq.be primarily focuses on serving customers in Belgium, which may limit its accessibility for international customers. - Occasional shipping delays: Some customers have reported experiencing delays in receiving their orders, which could be inconvenient for those in need of quick delivery.

User Experience

Peeq.be prioritizes user experience, with a website that is visually appealing and intuitive to navigate. The search function allows customers to find products quickly, and the filtering options enable users to narrow down their search based on specific preferences. Furthermore, the platform provides detailed product descriptions and high-quality images, aiding customers in making informed purchasing decisions.

Pricing and Value for Money

Peeq.be offers competitive pricing, particularly during promotional periods. The platform frequently runs sales and discounts, allowing customers to purchase their desired items at affordable prices. Additionally, the value for money is enhanced by the diverse product selection, ensuring that customers can find items to suit various budgets and preferences.

Customer Service

Peeq.be prioritizes customer satisfaction, offering responsive and helpful customer service. Customers can reach out to the support team via email or phone, and the team strives to address queries and concerns promptly. However, some customers have reported delays in receiving responses, suggesting room for improvement in this area.

Product Quality and Selection

Peeq.be maintains a high standard of product quality, partnering with reputable brands and ensuring that items meet customer expectations. The platform offers a wide selection of products, including clothing, shoes, accessories, and more, catering to various fashion styles and preferences.

Website Usability

Peeq.be's website is designed with usability in mind, featuring a clean and intuitive interface. The search function and filtering options streamline the browsing experience, allowing customers to find desired products efficiently. The checkout process is straightforward, with multiple secure payment options available.

Returns and Exchanges

Peeq.be offers a hassle-free returns and exchanges policy. Customers can easily initiate returns or exchanges within a specified timeframe, and the platform provides clear instructions and support throughout the process. However, it is important to note that customers may be responsible for return shipping costs.

Promotions and Discounts

Peeq.be frequently offers promotions and discounts, allowing customers to enjoy savings on their purchases. These promotions can include seasonal sales, clearance discounts, or limited-time offers. By regularly checking the website or subscribing to the newsletter, customers can stay updated on the latest promotions and secure the best deals.

Reputation

Peeq.be has gained a favorable reputation among its customers in Belgium. The platform is known for its diverse product range, competitive pricing, and commitment to customer satisfaction. While occasional delays in shipping and response times have been reported, overall, Peeq.be has established itself as a reliable and reputable online shopping destination.

Payment Options

Peeq.be offers multiple payment options, ensuring convenience for customers. These options typically include credit/debit card payments, bank transfers, and online payment platforms such as PayPal. By providing various payment methods, Peeq.be accommodates a wider range of customer preferences.

Loyalty Programs

As of now, Peeq.be does not offer a dedicated loyalty program. However, the platform frequently rewards customers with promotional offers and discounts, which can be seen as a form of loyalty appreciation. Customers can stay updated on these offers by subscribing to the newsletter or following Peeq.be on social media.

Customer Reviews

Customer reviews play a crucial role in shaping the reputation of Peeq.be. The platform encourages customers to leave reviews and ratings after their purchases, allowing others to gain insights into the product quality, sizing accuracy, and overall shopping experience. These reviews contribute to fostering trust and transparency among the Peeq.be community.

Community Involvement

Peeq.be actively engages with its community through social media platforms. By promoting user-generated content, running contests, and providing fashion inspiration, Peeq.be fosters a sense of community among its customers. This involvement allows for interaction and dialogue between the brand and its loyal followers.

Shipping and Costs

Peeq.be offers shipping services primarily within Belgium. The platform strives to process and ship orders promptly; however, occasional delays may occur. Shipping costs may vary depending on the size and weight of the package. Peeq.be provides transparent information regarding shipping costs before the checkout process, allowing customers to make informed decisions. In conclusion, Peeq.be provides a comprehensive online shopping experience for fashion enthusiasts in Belgium. With its diverse product selection, competitive pricing, and user-friendly interface, Peeq.be aims to meet customers' fashion needs while prioritizing their satisfaction. By addressing areas such as international shipping limitations and response times, Peeq.be can continue enhancing its services and further solidify its reputation as a trusted online retailer.