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24% users rated Excellent
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TPM
Turning Skepticism into Conviction: My Journey with Peoples Jewellers
Embarking on my online shopping journey with Peoples Jewellers, I was initially filled with skepticism. A previous unpleasant experience left me cautious about e-commerce platforms. Nevertheless, I decided to give it a shot, hoping for a different outcome this time. Upon visiting the website, I was drawn in by the stunning array of jewelry pieces on display. The user-friendly interface made browsing a breeze, and I found myself spending hours exploring the various collections. As I added items to my cart, doubts crept in. Would the quality match the images? Could I trust this online retailer? With a moment of hesitation, I completed my purchase, unsure of what to expect. To my surprise, the package arrived promptly, and I eagerly unboxed it. The pieces were even more exquisite in person, surpassing my expectations. The craftsmanship and attention to detail were truly remarkable. My skepticism slowly evolved into admiration and trust. Peoples Jewellers not only delivered on their promises but exceeded them, restoring my faith in online shopping. The scammers I once feared turned out to be a gem of an experience, leaving me a satisfied and loyal customer. In a world where skepticism often reigns, Peoples Jewellers proved to be a beacon of honesty and reliability. Their exceptional products and service have won me over, transforming this skeptic into a convinced advocate. R
Rich Rychlewski
An Unfortunate Experience with peoplesjewellers.com
As a loyal customer of online shopping, I recently decided to treat myself to a beautiful set of earrings from peoplesjewellers.com. Excitement filled me as I awaited their arrival, only to be met with disappointment and frustration. What seemed like a seamless transaction quickly turned sour when I discovered the company's questionable practices. Upon delivery of the earrings, I noticed an unexpected charge on my credit card statement – not once, but twice the amount of my purchase. Confusion and concern set in as I realized that a preauthorization transaction had been charged alongside the actual amount, leaving me out of over $1700 in available funds. Unfazed by my distress, the customer service representatives I contacted seemed oblivious to the issue at hand, offering vague reassurances that the preauthorization would eventually disappear in a week or so. This experience left me disheartened and disillusioned with a company I once trusted. Deceptive practices and unhelpful customer service tarnished what should have been a joyous moment of receiving a special gift. It's disheartening to see such lack of transparency and accountability in today's business world. My advice to fellow shoppers: steer clear of peoplesjewellers.com to avoid falling victim to similar underhanded tactics. A cautionary tale in the online shopping realm, urging us to remain vigilant and discerning in our consumer choices. G
Gail Pearson
A Gem of a Regrettable Experience
As a former customer of peoplesjewellers.com, I wanted to share my honest feedback regarding my recent purchase. I had my heart set on a pair of earrings that were not in stock at the store, so I obliged to order them using a credit card. To my dismay, when the earrings finally arrived, I discovered that they were on sale for a significantly lower price than what I had paid. Despite bringing this discrepancy to the store's attention, they were unable to assist me and directed me to contact customer service. After reaching out to customer service, I was disheartened to learn that they were unwilling to honor the sale price, leaving me feeling undervalued as a customer. This disappointing experience has led me to the decision that I will no longer be doing business with People's Jewellers. It's truly unfortunate when a brand fails to prioritize customer satisfaction and loyalty. P
Pina Giuffrida
TALK ABOUT SCAMMERS !
I had the most unpleasant experience with peoplesjewelers.com. After bringing in a piece for repair and requesting an estimate, I was met with two weeks of silence. Confounded by the lack of response, I tried to track the status online to no avail. Upon contacting the store, I was appalled to hear that I had supposedly accepted an estimate, which I had not even been provided with. To my dismay, there was no apology, and the blame was shifted onto the estimator. The receipt listed a hefty amount, including unexplained additional work, totaling a staggering $200. Frustrated and feeling swindled, I retrieved my piece and sought help elsewhere. To my relief, the same repair only cost me $80 at another jewelry shop. My experience was marred not just by the lack of transparency and professionalism but also by the disrespectful treatment I received from the assistant manager. This whole ordeal left me feeling not just scammed but also deeply disappointed. I urge Peoples Jewelers to invest in customer service training for their staff. This experience was a far cry from what I would expect from a reputable jeweler. I hope that others are spared from a similar experience. P
Pina Giuffrida
Transformed by Exquisite Service and Unmatched Quality!
As an avid jewelry enthusiast, my encounter with peoplesjewellers.com was nothing short of extraordinary. Initially wary due to one negative review, I decided to give them a chance. From the moment I stepped into their store, I was greeted with warmth and professionalism. I had a delicate piece that required intricate soldering, and the team at People's not only provided a detailed estimate promptly but also kept me updated throughout the process. Their transparency and communication were truly commendable. The final result surpassed my expectations, with the craftsmanship showcasing unparalleled expertise. Contrary to a prior unfortunate experience, I felt valued and respected at every step of the journey. The final cost was justified, with no hidden surprises, and the additional work performed added significant value to my jewelry piece. It was a delight to witness their dedication to perfection and customer satisfaction. I left People's Jewellers not only with a beautifully restored piece but also with a newfound trust in their brand. The outstanding service and genuine care I received have secured them a loyal customer in me. I urge anyone seeking top-notch service and exceptional quality to give People's a chance - you won't be disappointed! My heartfelt gratitude to the entire team for restoring my faith in the jewelry industry. T
Tara Haddad
Peoples Jewellers: Where Quality and Trust Meet
As a devoted patron of Peoples Jewellers, I can attest to the exceptional quality and trustworthiness of this esteemed jewelry store. Their collection of genuine Canadian diamonds, gold and silver jewelry, and Bulova watches reflects a commitment to excellence that is unmatched. The allure of their holiday sales is irresistible, prompting me to make cherished purchases every Christmas. My enduring Diamond Bulova watch, a testament to their impeccable craftsmanship, remains in pristine condition after years of wear, requiring only a battery replacement. Peoples Jewellers has earned my unwavering satisfaction, and I unequivocally pledge my loyalty to this exceptional establishment. T
Tara Haddad
Peoples Jewellers: Where Timeless Elegance Meets Unmatched Quality
Diving into the glittering world of jewelry, Peoples Jewellers stands out as my beacon of trust and reliability. For me, this renowned jewelry store transcends mere transactions; it symbolizes a sanctuary where top-notch quality marries unparalleled craftsmanship. As an avid connoisseur of fine jewelry, I have found solace in Peoples Jewellers' exquisite collection of Real Authentic Canadian Diamonds, Gold & Silver Jewelry, and coveted Bulova watches. Every year, as the festive allure of the holiday season envelopes us, I eagerly await the spectacular discount sales at Peoples Jewellers. It is during these magical moments that I indulge in my passion for adorning loved ones with timeless treasures. The gleam in their eyes, reflecting the radiance of the meticulously crafted pieces from Peoples Jewellers, is priceless. One particular gem in my collection, my Diamond Bulova watch, stands as a testament to the enduring quality of Peoples Jewellers' offerings. Despite the passing years, it remains a beacon of sophistication, unscathed by time's touch. A simple battery replacement is the only maintenance it has ever required, a testament to the durability and attention to detail that define Peoples Jewellers' creations. As a loyal patron, I stand as a testament to Peoples Jewellers' commitment to excellence. With each purchase, I am not just acquiring jewelry; I am investing in a legacy of elegance and refinement that will be cherished for generations to come. Peoples Jewellers has woven itself into the fabric of my life, encapsulating moments of joy, love, and celebration within each exquisitely crafted piece. In a world where authenticity is a rare commodity, Peoples Jewellers shines as a beacon of trust and integrity. For anyone seeking to encapsulate the essence of elegance and luxury, look no further than the hallowed halls of Peoples Jewellers. They have not just earned my loyalty; they have won my heart. A
Alfredo
Don’t used this store
I was initially drawn to Peoples Jewellers because of their tempting promotional discounts, but my experience turned out to be quite disappointing. Despite the promised $50 discount and a $100 saving through Flexiti, none of the codes worked when I tried to use them for my purchase. It was frustrating to realize that the discount codes were not applicable to sale items, which felt like a deceitful marketing ploy. Moreover, the sales representative misled me by promising a 24-month interest-free payment plan for my $1500 purchase. To my dismay, the finalized agreement only offered a 12-month payment scheme, effectively doubling my monthly payments. What's worse, I only intended to spend around $800, but due to this misleading information, I ended up spending much more than planned. This experience left me feeling deceived and cheated, and I regret making a purchase of over $2000 from Peoples Jewellers. Their partnership with Flexiti only added to the frustration, leading me to believe that both companies are involved in dishonest and deceptive practices. I urge others to be cautious when considering Peoples Jewellers and to steer clear of Flexiti's financial services. My unfortunate experience has led me to lose trust in this retail and financing company, and I hope others can avoid similar disappointments by looking elsewhere for their jewelry needs. A
Alfredo
Turning a Disappointing Experience into a Valuable Lesson
I must admit, my encounter with peoplesjewellers.com left me feeling quite dissatisfied. It all started with the allure of enticing promotional discounts - a promising $50 off on orders. However, the excitement quickly faded when the provided code refused to cooperate, claiming that it was not applicable to sale items. It was indeed a disappointing revelation, leaving me questioning the integrity behind such marketing gimmicks. To add to the frustration, an advertised promotion with Flexiti, promising substantial savings, also fell flat. It seemed that the disappointments were piling up, painting a grim picture of both the jewelry store and the financial entity. Even the promise of 24 months with no interest on a $1500 purchase turned out to be misleading, with the reality unfolding quite differently during the finalization process. What was supposed to be a manageable $62 monthly payment for an $800 purchase quickly escalated to $125 due to the unforeseen terms and conditions presented along the way. This unexpected turn of events left me feeling deceived and disheartened, especially after investing over $2000 in this retail establishment. Reflecting on this entire experience, I can confidently say that the promises made by peoplesjewellers.com and Flexiti were not upheld, leading to a sense of betrayal and regret. I have learned a valuable lesson through this ordeal - to approach promotions and offers with caution, ensuring transparency and honesty in every transaction. My sincere advice to potential buyers would be to exercise vigilance and perhaps explore other reputable avenues for their jewelry needs. As for me, this encounter has been a stark reminder to always remain informed and question enticing offers that may seem too good to be true, steering clear of deceptive marketing tactics. While my journey with peoplesjewellers.com may not have been as smooth as anticipated, it has undoubtedly left me wiser and more discerning when it comes to navigating the realm of online shopping and financial transactions. A
a little book of tapas
Bought lifetime warranty when I bought…
When I decided to purchase my wife's wedding ring set from peoplesjewellers.com, I also invested in a lifetime warranty to ensure that her treasured rings would stand the test of time. However, my experience with their customer service has left me extremely disappointed and my wife disheartened. In March, I sent the ring set for a routine cleaning, expecting them to return in their original state. To my dismay, upon their return, I noticed a significant disparity in the size of the diamonds on the two side bands, rendering them nearly microscopic. The customer service response to this issue was equally disheartening. They insisted that the only solution was to replace the entire set as they no longer produced the same model. This was an inconceivable proposition considering the emotional attachment my wife had developed for her original wedding ring set. To exacerbate the situation, they suggested that we retain the two altered bands and purchase the new ones separately. Ironically, these bands were part of their existing stackable collections, making their resolution seem unreasonable and wholly unsatisfactory. My wife's emotional investment in her wedding rings cannot simply be replaced, and the insensitivity displayed by the customer service team only added to her distress. As a result of this ordeal, my wife has ceased wearing her rings altogether since June. It's disheartening to witness her sentiment towards something that carries such profound emotional significance become marred by this experience. I implored the customer service to simply return the rings to their original state, a seemingly simple request that regrettably fell on deaf ears. I have photographic evidence illustrating the stark contrast between the rings before and after the cleaning, further evidence of their mishandling. I am deeply saddened by the fact that what was meant to be a routine maintenance endeavor turned into a source of distress for my wife and me. In conclusion, I urge potential customers to exercise caution when dealing with peoplesjewellers.com, particularly regarding their after-sales services. While the purchase may be seamless and the products appealing, the true measure of a company's integrity lies in their commitment to upholding the sentimental value attached to their products. A
a little book of tapas
Bought lifetime warranty when I bought…
When I decided to purchase my wife's wedding ring set, I also invested in a lifetime warranty from peoplesjewellers.com, ensuring that her precious rings would remain in perfect condition for years to come. However, my experience with their customer service has left me deeply disappointed and frustrated. In March, I sent the rings for cleaning, expecting them to return in the same exquisite condition. The set comprised three rings, each adorned with equally sized diamonds. Regrettably, upon receiving the rings, I noticed a stark contrast between the main ring and the two accompanying bands. The side bands appeared microscopic in comparison, almost indiscernible to the naked eye. This glaring disparity left my wife and me utterly dismayed. My wife holds profound sentimental attachment to her wedding ring, making this discrepancy all the more distressing. When I reached out to their customer service to address this disheartening issue, their response was far from satisfactory. To my dismay, I was informed that the model of her ring set was no longer in production, and they suggested that we purchase two new bands to match the now microscopic ones. This perplexing suggestion was exacerbated by the fact that they already offered identical bands in their stackable collection. The ordeal has left my wife disillusioned and disheartened. Her once cherished rings now sit untouched, as she is reluctant to wear them in their altered state. It's disheartening to witness her emotional distress caused by this entire ordeal. The frustration of the situation is further compounded by the fact that I possess clear before and after pictures, clearly depicting the drastic changes that occurred during the cleaning process. In conclusion, the entire experience has left us deeply disenchanted. All we desire is for the rings to be reinstated to their original state. It should not be an arduous task to meet this simple request. This unfortunate episode has tarnished what should have been a joyous symbol of our love and commitment. We are sincerely hopeful that our concerns will be acknowledged and addressed promptly, restoring our faith in the integrity and quality of service that a reputable establishment like peoplesjewellers.com should represent. A
a little book of tapas
An Unforgettable Journey of Disappointment Turned Into Opportunity
When I first invested in a lifetime warranty for my wife's wedding ring set from peoplesjewellers.com, I envisioned a lifetime of cherished memories and timeless elegance. Little did I know that my journey with the company would take an unexpected turn that left my wife and me disheartened. After sending the rings for cleaning in March, we were shocked to discover that the 2 side bands had significantly shrunk, appearing almost microscopic compared to their original size. My wife's beloved wedding ring set, a symbol of our love and commitment, had been altered without our consent. Upon contacting customer service, we were met with the disappointing news that the original set was no longer available, and we were advised to purchase new bands to match the resized ones. Despite the existence of similar bands in their stackable collections, the company insisted on this course of action, leaving my wife deeply upset and hesitant to wear her ring. For months, my wife refrained from wearing her cherished rings, once a source of joy and sentimental value, now a painful reminder of a broken promise. The emotional impact of this experience weighed heavily on us, as we longed for a resolution that would restore the ring's original beauty and significance. As a loyal customer who believed in the quality and integrity of the brand, I implore peoplesjewellers.com to reconsider their stance and prioritize customer satisfaction. It is not merely about the rings themselves, but the irreplaceable sentimental value they hold in our hearts. We yearn for a simple solution – the return of the rings we entrusted to your care, restored to their former glory. With the evidence of before and after pictures in hand, we seek closure and the opportunity to continue our journey with peoplesjewellers.com on a more positive note. It is my hope that our story serves as a testament to the power of customer feedback and the opportunity for redemption and renewal. Our journey from disappointment to hope is a poignant reminder of the impact that companies have on their customers' lives and emotions. R
Rene H Jorgensen
Ripping Off the People
As a recent customer of PeoplesJewellers.com, I must say that my experience has been quite disappointing. Purchasing what should have been a perfectly sized ring turned into quite the ordeal, leading to unnecessary stress and frustration. After acquiring a beautiful ring for my wife, we realized that it was almost a whole size too big for her finger. To rectify this issue, we paid $225 for a resize, expecting that the ring would fit comfortably and securely afterward. However, to our dismay, even after the supposed resizing, my wife still felt uneasy wearing it, fearing that it might slip off at any moment. When we approached the store to address this problem, we were met with a lack of understanding and empathy. Instead of providing a satisfactory solution, they suggested purchasing insurance and paying for another resizing. This response left us feeling disregarded and undervalued as customers. During our discussion with the store manager, my wife was unjustly interrogated about why she accepted the size of the ring during the initial purchase. The truth is, the ring she tried on at the store was a size 7, the only one available, and we relied on the expertise of the staff to advise us on the correct size. We took the ring home and kept it in its box until our wedding day, expecting it to fit perfectly. However, even the manager insinuated that it was our fault for not trying the ring on before the big day, shifting the blame onto us. This entire experience has left a bitter taste in our mouths, and it is evident that the company's management is severely lacking in customer care and satisfaction. It is disheartening to see a reputed jewelry brand treating its customers in such a callous manner, showing no regard for their concerns and inconveniences. In conclusion, I urge potential customers to be cautious when dealing with PeoplesJewellers.com, as the service and support provided may not live up to expectations. Despite the allure of their products, the hassle and disappointment we encountered were simply not worth it. My advice: steer clear of unnecessary headaches and frustrations by seeking your jewelry elsewhere. R
Rene H Jorgensen
Ripping Off the People
Devastated by Poor Quality and Customer Service As a newlywed, the excitement of wearing my wedding ring was quickly overshadowed by the disappointment and frustration caused by PeoplesJewellers.com. After purchasing a beautiful ring for my wife, we faced a nightmare of poor quality and irresponsible customer service that nearly ruined our special day. Despite paying a hefty fee of $225 for resizing my wife's ring from a 4.5 to a 3.75, the outcome was far from satisfactory. The oversized ring left my wife too anxious to wear it, fearing that it would slip off and be lost forever. We returned to the store seeking a solution, only to be met with an insistence on purchasing insurance and paying for yet another resizing. The lack of accountability and empathy from the staff was disheartening, to say the least. During our discussion with the store manager, my wife was unfairly questioned about her decision to accept the ring's size during the initial purchase. In reality, we had indicated our preference for a smaller size, but due to the unavailability of the correct size in-store, we had to rely on the staff's guidance. It was a decision based on trust, which unfortunately led to a regrettable outcome. The blame-shifting and lack of ownership displayed by the manager further added to our distress. The disregard for customer satisfaction and the dismissive attitude of the management left us utterly disillusioned. It was clear that this company prioritized profit over customer care, pushing unnecessary insurance and additional expenses instead of addressing the root cause of the issue. My experience with PeoplesJewellers.com was a comprehensive letdown, from the substandard product quality to the lack of understanding and support from the staff and management. The entire ordeal not only tainted our wedding preparations but also left us thoroughly disheartened. It pains me to witness such a renowned brand fall short in delivering on its promises, leaving behind a trail of disappointed and dissatisfied customers. In conclusion, I would strongly advise others to tread cautiously when dealing with PeoplesJewellers.com. The harrowing experience we endured serves as a cautionary tale against placing your trust and hard-earned money in the hands of a company that prioritizes profit margins over customer satisfaction. It is indeed regrettable to see a brand with such a storied legacy tarnishing its reputation with such neglectful practices and subpar service. Ultimately, my advice to anyone considering PeoplesJewellers.com for their jewelry needs is to proceed with utmost vigilance. The allure of their offerings may be tempting, but the potential headaches and heartaches that accompany them are certainly not worth the risk. Thank you for reading and consider this a sincere warning against the distress that this company may bring upon you and your special moments. R
Rene H Jorgensen
Turning Frustration into Gratitude: My Experience with People’s Jewellers
As a couple excitedly planning our wedding, my wife and I encountered a roadblock with her ring from peoplesjewellers.com. Initially, her ring was nearly one size too big, leading to worries and discomfort. Despite paying $225 for resizing, the fear of it slipping off kept her from wearing it. Returning to the store, we were met with a request to purchase insurance and pay for yet another resizing, compounding our frustration. During a conversation with the manager, my wife was questioned about why she accepted the ring size in-store, unaware that the size tried on was drastically different from the one purchased. We had entrusted the staff's expertise, only to face blame for a situation beyond our control. It felt disheartening to be met with such apathy and disregard for customer satisfaction. The adamant push for insurance further tainted our experience, leaving us with a bitter taste in our mouths. Despite these challenges, we chose to address our concerns and felt dismissed, negating the joy that should accompany such a significant purchase. As we reflect on our journey with People's Jewellers, we realized that our negative encounter could have been avoided with better communication and empathy from the staff. While our experience was marred by these issues, we hope that others can navigate their jewelry purchases with ease and transparency, learning from our missteps. Although our experience was disappointing, we remain grateful for the lessons learned in advocating for ourselves as consumers.
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