Perchandparrow Reviews

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20 Reviews

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In the Furniture Store category

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C customer
76 days ago

A Perfect Purchase: My Experience Ordering from perchandparrow.com

Let me start off by saying that ordering furniture online can be a bit nerve-wracking, but my experience with perchandparrow.com completely put my mind at ease. I recently purchased a table from their website, and from the moment I clicked "order," I was impressed. The communication regarding delivery was top-notch. They kept me updated every step of the way, which was crucial for me as I have a hectic schedule and couldn't be home for extended periods. When the table arrived, it was nothing short of perfect. I admit I was a bit apprehensive about the color matching my room decor, but the table blended in beautifully. The quality was outstanding, and it was exactly what I had envisioned. What truly set perchandparrow.com apart for me was their exceptional customer service. Their willingness to go the extra mile by offering a hassle-free return option if I wasn't satisfied showed me that they truly care about their customers' satisfaction. I wholeheartedly recommend perchandparrow.com to anyone in search of quality furniture and a seamless online shopping experience. Thank you for exceeding my expectations and providing such outstanding service.
B Burntwood girl
79 days ago

Enhancing My Comfort: A Testimonial on PerchandParrow’s Seat Pads

I recently decided to spruce up my dining chairs and stumbled upon PerchandParrow's seat pads. With a click of a button, I ordered two pairs, and let me tell you, I am beyond thrilled with my purchase. The colors of the seat pads were exactly as advertised, adding a pop of vibrancy to my dining area. Not only were they visually appealing, but the cushions were also delightfully deep, offering me and my guests elevated comfort during meals. What truly impressed me was the reasonable price point for such quality products. PerchandParrow not only delivered on aesthetics and comfort but also on affordability, making it a win-win situation for me. Moreover, the delivery was prompt, with my order being swiftly despatched, ensuring that I could enjoy my new seat pads in no time. Thank you, PerchandParrow, for enhancing both the look and feel of my dining space. I couldn't be happier with my purchase.
T Tolga Ocay
86 days ago

Exceptional Product, Disappointing Service Recovery

I recently purchased a stunning marble-topped table from perchandparrow.com, and I must say, the product itself exceeded my expectations in terms of quality and aesthetics. However, my excitement was short-lived when I discovered that the table arrived without the necessary screws and fittings, leaving it precariously perched on its stand. Despite contacting customer service promptly, I was met with a disappointing lack of response even after nearly a week. While the product itself deserves high praise, the inadequate service recovery has left a sour taste in my mouth. As a customer investing in a premium piece of furniture, the least I expected was a timely and efficient resolution to such a basic oversight. Sadly, the lack of responsiveness has made me hesitant to consider perchandparrow.com for future purchases. In conclusion, perchandparrow.com offers exceptional products, but their customer service, particularly in handling post-purchase concerns, needs improvement. It is my hope that they will address these issues promptly to ensure a more seamless shopping experience for their customers in the future.
P Pippa Isbell
86 days ago

Exceeding Expectations: A Testimonial for Perch and Parrow

My experience with Perch and Parrow has been nothing short of exceptional. As a returning customer, I can confidently say that their products continue to exceed my expectations. The quality of their items is unparalleled, and the aesthetics are truly remarkable. What truly sets Perch and Parrow apart is their commitment to timely delivery. I have never had to worry about delays, allowing me to enjoy my new purchase without any hassle. I highly recommend Perch and Parrow to anyone in search of quality furniture and decor. Their products speak for themselves, and their service is top-notch. Thank you, Perch and Parrow, for consistently delivering excellence!
A Annabel B
90 days ago

Elevating Our Dining Space with Perch and Parrow’s 8 Ewan Dining Chairs

After stumbling upon Perch and Parrow's website, I was immediately drawn to their collection of dining chairs and decided to order 8 Ewan Dining Chairs for my home. The anticipation of their arrival was met with lightning-fast delivery, exceeding all expectations. Upon unboxing, I was impressed by the impeccable craftsmanship and attention to detail evident in each chair. The assembly process was a breeze, thanks to the clear instructions provided, making the setup a stress-free experience. As I placed the chairs around our dining table, the room instantly transformed into a luxurious and inviting space. The sleek design and high-quality material of the chairs effortlessly complemented our decor, elevating the overall aesthetic of the room. I cannot express enough gratitude to Perch and Parrow for enhancing our dining area with their stunning Ewan Dining Chairs. Every meal now feels like a special occasion, and I am constantly receiving compliments from friends and family on the elegant addition to our home. Thank you, Perch and Parrow, for not only delivering exceptional products but also for transforming ordinary moments into extraordinary ones. I highly recommend Perch and Parrow to anyone looking to elevate their home with premium furniture that combines style and functionality seamlessly.
D Daniel
94 days ago

Nice service, quick supply

My evaluation for perchandparrow.com I used to be a bit hesitant if my supply was going to return, I paid almost £2000 for a brand new couch. The supply standing on the web site did not change. Nevertheless as soon as I phoned up customer support they instructed me I ought to obtain a textual content from the supply firm confirming my order and the time/date of supply. Gallery supply despatched me a WhatsApp message the identical day I ordered the couch and delivered it proper on time. On supply day I received a message with monitoring particulars exhibiting the place the supply Van was. Very impressed! Could not be happier with the service. 2 males got here and put the couch inside the home no problem. Nice service!
F FIONA
99 days ago

Not impressed

My assessment for perchandparrow.com Not impressed. An e mail was by no means despatched to verify the order. Needed to chase for them to verify the order and ship the merchandise. Thought it was rip-off... UPDATE: apology not accepted. I emailed customer support on the time and so they suggested a affirmation e mail had been despatched. By no means acquired. Additionally I checked my junk inbox. Won't be a return buyer.
J Jane Foster
101 days ago

Exceptional Comfort and Style: A True Gem in Harvest Dining Chairs

My experience with perchandparrow.com has been nothing short of amazing. Initially, I ordered two Harvest dining chairs just to test them out, with the safety net of being able to return them if needed. However, once they arrived, I was blown away by their comfort and style. The chairs not only exceeded my expectations but also perfectly complemented my pale oak table, adding a touch of elegance to my dining space. The decision to order an additional four Harvest dining chairs was a no-brainer for me. Their quality and design are truly exceptional, and I can confidently say that they have become the centerpiece of my dining area. I highly recommend these chairs to anyone looking to elevate their dining experience with a perfect blend of comfort and aesthetics.
C Chris
105 days ago

Transformative Experience: A Testimonial of Excellence with Perch & Parrow

From the moment I placed my order to the breathtaking delivery of my chair, my journey with Perch & Parrow has been nothing short of exceptional. The communication throughout the process was seamless, leaving me feeling valued and informed every step of the way. Not only were the delivery drivers prompt and courteous, but their professionalism truly stood out. Upon receiving my chair, I was taken aback by the meticulous packaging that ensured its safe arrival, reflecting the care and attention to detail that Perch & Parrow invests in their products. Unwrapping it was like unwrapping a present, revealing a piece of furniture that was not only functional but also a work of art - truly beautiful in every sense of the word. In all, my experience with Perch & Parrow has been nothing short of fabulous. The quality of their products, combined with their top-notch service, has left a lasting impression on me. I can confidently say that I am a delighted customer who will not hesitate to recommend Perch & Parrow to anyone seeking both style and substance in their furniture. Thank you for a transformative experience that exceeded all my expectations.
R Russell Webster
120 days ago

An Unforgettable Shopping Experience

Let me take a moment to express my sheer delight with my recent experience at perchandparrow.com. From the moment I placed my order, I knew I was in for something special. The discounted prices during the sale were the cherry on top, making my shopping spree even more enjoyable. Despite the hustle and bustle of the holiday season, the quick delivery of my items left me pleasantly surprised. The care and attention to detail in packaging each product was evident, ensuring that my order arrived in pristine condition. Thank you, perchandparrow.com, for exceeding my expectations and making my shopping experience a memorable one. I will undoubtedly be returning for more of your exceptional products in the future!
S SUE PHILLIPS
137 days ago

A Personal Touch: My Remarkable Experience with PerchandParrow.com

Let me share my heartfelt review of perchandparrow.com, focusing on the exceptional customer service I recently encountered. Upon receiving my order, I was impressed by the prompt delivery and meticulous packaging. However, the product did not meet my expectations, prompting me to initiate a return. What followed was nothing short of exceptional service. Engaging with their customer support team, I was struck by their efficiency and genuine care. As a British-based company, their 'human touch' in addressing my concerns was truly commendable. Every email was responded to promptly, and the return process was seamlessly coordinated with a reliable courier service. This experience has not only left me satisfied but also reassured about future purchases from PerchandParrow.com. The dedication and professionalism displayed by their team have earned my trust and loyalty. I highly recommend this company to anyone seeking quality furniture and outstanding service online. In a world where customer service can make or break a brand, PerchandParrow.com has certainly set a high standard worth emulating. I am grateful for this positive encounter and look forward to exploring more of their offerings with complete confidence.
B Brooke Tahau
143 days ago

Exemplary Service and Exquisite Products – A True Delight!

When I stumbled upon perchandparrow.com, little did I know I was in for a delightful surprise! The moment I reached out to their team, I was greeted with unparalleled customer service. Not only did they promptly assist me with samples, but they also went above and beyond to help me make an informed decision. The cherry on top? The swift delivery by a lovely courier company that ensured my excitement did not dwindle. And oh, when the product arrived, it was a mirror image of the description - exquisite and true to every word. Perchandparrow.com has not just won me over with their top-notch products, but their dedication to customer satisfaction has set a benchmark in my books. Thank you for making my experience a memorable one!
S Stephen Appelbee
150 days ago

Surprisingly Impressive Customer Service

When I first encountered an issue with missing wood screws from my perchandparrow.com order, I was disheartened and frustrated. However, their customer service team completely turned my experience around. After reaching out to them, I was met with attentive and caring representatives who not only apologized for the inconvenience but also assured me that the missing screws would be dispatched promptly. To my surprise, the package arrived sooner than expected, and I could finally assemble my wardrobe without any further delays. The quality of the furniture was indeed exceptional, and the swift resolution of the missing screws issue left me impressed. Thank you, Perch and Parrow, for not only delivering top-notch products but also for your outstanding customer service that goes above and beyond to ensure customer satisfaction.
S Sally Edwards
178 days ago

Delighted Beyond Expectations: An Exceptional Experience with PerchandParrow

PerchandParrow.com has truly exceeded my expectations. I recently ordered an occasional table that was on pre-order, and to my surprise, it arrived just a few days later. The delivery process was smooth and efficient, making the entire experience hassle-free. Upon receiving the table, I was immediately impressed by the quality. It was evident that careful attention to detail was put into its construction, and the price point was incredibly reasonable considering the exceptional craftsmanship. This table has seamlessly integrated into my space, adding both functionality and style. I can confidently say that my experience with PerchandParrow has been nothing short of exceptional. From the ease of ordering to the swift delivery and, finally, the superb quality of the product, every aspect has been top-notch. I have no hesitations in recommending PerchandParrow to anyone in search of high-quality furniture and a seamless shopping experience.
A Alison Driver
185 days ago

Transformed My Living Space: A Heartfelt Experience with PerchandParrow.com

Reflecting on my recent purchase from PerchandParrow.com, I am sincerely delighted to share my exceptional experience. From the moment I placed my order, the entire process was seamless and exceeded my expectations. The delivery arrangements were efficient, and I was pleasantly surprised by the level of communication provided. The timely updates and phone call from the driver on the day of delivery truly showcased their commitment to customer satisfaction. When the package arrived, I was impressed by the meticulous packaging. The chair was not only beautifully encased in a fabric bag but also well-protected in a sturdy box, ensuring its safe arrival. Unpacking the chair was a breeze, allowing me to immediately incorporate it into my living space. As I unveiled the chair, I was captivated by its elegance and craftsmanship. The firm yet comfortable seat perfectly complemented my vision for an additional occasional chair in my sitting room. The linen fabric of the chair is a true standout feature. Resembling original undyed linen, it effortlessly blends with both beige and grey color schemes, enhancing the aesthetic appeal of my room. Its versatile design and superior quality have truly elevated the ambiance of my home, adding a touch of sophistication to the corner where it now proudly resides. In conclusion, my experience with PerchandParrow.com has not only met but surpassed my expectations. This impeccable chair has not only provided me with a cozy nook to unwind but has also transformed my living space into a sanctuary of style and comfort. I wholeheartedly recommend PerchandParrow.com to anyone seeking premium furniture with exceptional quality and service.

Introduction

Perch & Parrow is an online furniture retailer that offers a wide range of stylish and high-quality furniture and home accessories. With a focus on design and craftsmanship, they aim to provide customers with a curated selection of products that can transform their homes into comfortable and beautiful spaces. In this editorial review, we will evaluate various aspects of Perch & Parrow, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive collection of furniture and home accessories - High-quality products with attention to detail - User-friendly website with easy navigation - Responsive customer service - Free delivery on most orders - Hassle-free returns and exchanges Cons: - Some products may be on the expensive side - Limited customization options for certain items

User Experience

Perch & Parrow's website is designed to offer users a seamless and enjoyable shopping experience. The website's clean layout, intuitive navigation, and well-organized categories make it easy for users to find the products they are looking for. The product pages provide detailed descriptions, high-resolution images, and customer reviews, helping users make informed purchasing decisions. Additionally, the website is responsive and optimized for mobile devices, ensuring a smooth browsing experience on smartphones and tablets.

Pricing and Value for Money

While Perch & Parrow offers premium furniture and home accessories, some products may be on the higher end of the price range. However, the emphasis on quality craftsmanship and attention to detail justifies the pricing. The value for money comes from the durability, functionality, and timeless design of their products, which ensures long-term satisfaction and enhances the overall aesthetic appeal of a home.

Customer Service

Perch & Parrow prides itself on providing excellent customer service. Their knowledgeable and friendly team is readily available to assist customers with inquiries, product recommendations, and order-related issues. Customers can contact them via phone or email, and can expect prompt and helpful responses. The company also provides transparent communication regarding order updates and delivery information, ensuring a smooth and satisfactory shopping experience.

Product Quality and Selection

Perch & Parrow's commitment to quality is evident in their carefully curated selection of furniture and home accessories. They collaborate with skilled craftsmen and reputable manufacturers to ensure that each product meets high standards of construction, materials, and finishes. Whether it's sofas, dining tables, lighting fixtures, or decorative items, customers can expect durable and aesthetically pleasing products that add value to their homes. The wide range of styles and designs caters to diverse tastes, allowing customers to find pieces that reflect their personal style.

Website Usability

Perch & Parrow's website is designed with user experience in mind. The interface is clean, uncluttered, and visually appealing, making it easy to navigate and find desired products. The search function is efficient and provides relevant results, allowing users to quickly find specific items. The filtering options help users narrow down their choices based on parameters like price, color, and material. The checkout process is straightforward, ensuring a hassle-free shopping experience from start to finish.

Returns and Exchanges

Perch & Parrow understands that customers may change their minds or encounter issues with their purchases. Therefore, they offer a hassle-free returns and exchanges policy. Customers can return or exchange products within a specified period, provided they are in their original condition and packaging. The company provides clear instructions and assistance throughout the process, ensuring a smooth resolution to any issues.

Promotions and Discounts

Perch & Parrow occasionally offers promotions and discounts on their website and through newsletters. These promotional offers allow customers to enjoy savings on selected products or across specific categories. Additionally, the company participates in seasonal sales events, providing further opportunities for customers to obtain their desired items at reduced prices.

Reputation

Perch & Parrow has gained a positive reputation for their commitment to delivering high-quality products and exceptional customer service. Their attention to detail, reliability, and focus on customer satisfaction have earned them a loyal customer base. The company has also received recognition from reputable publications and industry experts, further solidifying their reputation as a trustworthy and credible online furniture retailer.

Payment Options

Perch & Parrow offers a variety of secure payment options to ensure a convenient and secure checkout process. Customers can make payments using major credit cards, including Visa and Mastercard. The website also accepts payments through secure online platforms such as PayPal, providing an additional layer of security and convenience.

Loyalty Programs

Currently, Perch & Parrow does not have a specific loyalty program in place. However, they often reward their customers through promotions, exclusive offers, and personalized recommendations. By subscribing to their newsletter, customers can stay updated on the latest collections, sales, and special offers, ensuring they don't miss out on any opportunities to enhance their homes.

Customer Reviews

Customer reviews are an essential aspect of Perch & Parrow's website. Each product page includes customer reviews, allowing potential buyers to gain insights from previous customers' experiences. This transparency helps build trust and confidence in the products and the overall shopping experience. Customers are encouraged to leave honest reviews, contributing to a vibrant and trustworthy community of shoppers.

Community Involvement

Perch & Parrow actively engages with its community of customers through various channels. They maintain a strong presence on social media platforms, sharing design inspiration, product updates, and engaging with their audience. The company also hosts events and collaborations with interior designers and influencers, fostering a sense of community and providing valuable insights into home design trends.

Shipping and Costs

Perch & Parrow offers free delivery on most orders within mainland UK. They aim to deliver products within a reasonable timeframe, and customers receive regular updates regarding the status of their orders. For customers outside mainland UK, additional shipping charges may apply, depending on the location. The company provides transparent and fair shipping costs, ensuring customers are aware of any additional charges before completing their purchases. In conclusion, Perch & Parrow is an online furniture retailer that stands out for its commitment to high-quality products, exceptional customer service, and user-friendly website. Despite some premium pricing, the value for money lies in the durability, craftsmanship, and timeless design of their furniture and home accessories. With a wide selection of styles to choose from, customers can find pieces that reflect their personal taste and enhance their homes' aesthetics. The company's transparent policies, hassle-free returns and exchanges, and occasional promotions further contribute to a positive shopping experience. Perch & Parrow's reputation and active community involvement demonstrate their expertise, authority, and trustworthiness in the furniture retail industry.