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PercivalClo.com is an online clothing retailer that specializes in producing high-quality clothing for men. The company's goal is to provide their customers with stylish garments that are both affordable and durable. PercivalClo.com has a wide selection of fine-quality products that are designed to cater to different tastes and occasions, from formalwear to casual clothing.
Pros and Cons
Pros:
- PercivalClo.com produces high-quality clothing that is both stylish and durable.
- The website has an easy-to-use interface, making it convenient for shoppers to browse and shop online.
- The company offers a wide range of products, including formalwear and casual clothing, that caters to different tastes and occasions.
- Customers can choose from a variety of payment options, including credit card, PayPal, and Google Pay.
- The website has an excellent customer support team that is available to assist shoppers with any questions or concerns.
Cons:
- PercivalClo.com does not provide an option for free shipping on purchases, even for high-priced orders.
- The company does not offer international shipping, which limits its customer base to the US only.
User Experience
PercivalClo.com offers a user-friendly interface that makes it easy for shoppers to navigate and browse through the site. The website is well-organized, with clear sections that make it easy to find the products you're looking for. The site is also easy to access and is optimized for both desktop and mobile devices, ensuring that customers can access the site from anywhere, at any time.
Pricing and Value for Money
PercivalClo.com offers good value for money, with the prices of its products ranging from moderate to high. Customers can expect to pay between $50 and $400 for clothes on the site, depending on the type of garment and its quality. The company also offers regular discounts and promotions, allowing customers to save money on their purchases.
Alternatives
There are several online clothing stores that offer similar products to PercivalClo.com. Some of the most popular alternatives include:
- Mott & Bow
- Untuckit
- Grana
- Bonobos
Customer Service
PercivalClo.com offers excellent customer service, with a dedicated team that is always ready to assist customers with any questions or concerns. Customers can reach out to the company via email or phone, and they can expect a quick and efficient response.
Product Quality and Selection
PercivalClo.com offers good quality products that are designed to last. The company takes pride in producing quality garments that are both stylish and durable, and it shows in the products it offers. The website offers a wide range of products, including formalwear and casual clothing, which caters to different tastes and occasions.
Website Usability
PercivalClo.com is easy to use, with a well-organized and easy-to-navigate interface. The site is optimized for both desktop and mobile devices, allowing customers to access the site from anywhere, at any time. The site also offers excellent search functionality, making it easy for shoppers to find the products they're looking for.
Returns and Exchanges
PercivalClo.com offers a hassle-free returns and exchanges policy, allowing customers to return or exchange products within 30 days of purchase. The company also offers free returns and exchanges, making it convenient for customers to shop with confidence.
Promotions and Discounts
PercivalClo.com offers regular promotions and discounts, allowing customers to save money on their purchases. The company offers discounts on specific products, as well as store-wide promotions.
Reputation
PercivalClo.com has a good reputation, with many customers praising the quality and durability of the company's products. The company has also received positive reviews for its customer service, with customers praising the team's responsiveness and efficiency.
Payment Options
PercivalClo.com offers a variety of payment options, including credit card, PayPal, and Google Pay. Customers can choose the payment option that is most convenient for them.
Loyalty Programs
PercivalClo.com does not currently offer a loyalty program.
Customer Reviews
Many customers have given PercivalClo.com positive reviews, praising the quality and durability of the products, as well as the company's customer service.
Community Involvement
PercivalClo.com is involved in several community initiatives, including partnerships with non-profit organizations and charitable donations.
Shipping and Costs
PercivalClo.com charges a flat rate of $10 for shipping within the US. The company does not offer free shipping, even for high-priced orders. The company also does not offer international shipping at this time, limiting its customer base to the US only.
Conclusion
Overall, PercivalClo.com is an excellent online clothing store that offers high-quality products at affordable prices. While the company does have some drawbacks, such as the lack of free shipping and international shipping, its excellent product quality, customer service, and easy-to-use website make it a top choice for men's clothing.
Review Description: I purchased a sweater for my partner for Christmas. When he tried it on Christmas morning, we noticed a fault with the zip. I emailed Percival customer services and quickly got a helpful, apologetic response on Boxing Day morning. A gift card was issued straight away. We are so impressed with the service from Percival and will certainly be purchasing more items from them in the future. The garments from this brand are very high quality, an over shirt my partner has worn many many times is still in perfect condition. Thank you very much.
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Reviewer Name: Javiertessari
Review Submission Date: 2022-12-25
Review Title: Percival clothing is off the hook
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Review Description: Percival clothing is awesome and super well made, and their customer service is one of the best. I’m down with this store.
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Reviewer Name: Harriet
Review Submission Date: 2022-12-21
Review Title: Ordered something from the website last…
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Review Description: Ordered something from the website last week, unfortunately the order was impacted from the recent Royal Mail delivery strikes, resulting in the package being lost. However Percival have been excellent in sorting out a new order and refunding any delivery costs as a result. Very prompt responses and a good company to deal with.
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Reviewer Name: Robert Morecraft
Review Submission Date: 2022-12-21
Review Title: Good customer service!
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Review Description: I had an issue with my order due to a technical error on the website, but their customer service was marvelous, offering a discount and exchange for the item plus free shipping!They were also super friendly and Pam was very good at explaining what had happened.Thanks!
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Reviewer Name: M Knight
Review Submission Date: 2022-12-19
Review Title: Really terrible service
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Review Description: Really terrible service. Ordered an item and they sent the wrong one. As no customer service is available at the weekend, I put through a return for the original item and put in another order, hoping to get the right item. They just sent the wrong item again. No one responds to emails, the online chat is shut and there is seemingly no way to speak to anyone. They now have my money for two orders (plus the extra for postage). Awful.
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Reviewer Name: Lisa
Review Submission Date: 2022-12-15
Review Title: Great customer service
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Review Description: I made a mistake with my order through checkout. Customer service was very friendly and great at sorting out my issue. Can't wait to receive my order, I have ordered from them before and the products are lovely and great quality.
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Reviewer Name: J Green
Review Submission Date: 2022-12-14
Review Title: Super-friendly & efficient
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Review Description: I was saved by the super-friendly & very efficient Pam when I made a silly mistake on my order. Feeling stupid, I emailed customer service and Pam sorted it within minutes. Good to have a human being you can rely on – and no hanging on the phone while some recorded voice intones 'your call is important to us...' I like this company.
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Reviewer Name: kris charalambides
Review Submission Date: 2022-12-14
Review Title: Shocking Returns customer service
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Review Description: Have used Percival a few times and everytime I send returns back they take forever processing and you have to constantly chase them up. The last order has been confirmed as received by Percival on the 2nd December 2022 & I have had absolutely no response from them. Have chased and still nothing. Terrible customer service. They really need to address this as seems to be regular occurrence going by comments on this review platform! Also beware, they have no contact numbers.
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Reviewer Name: Charlie
Review Submission Date: 2022-12-13
Review Title: I had a bit of an issue with one of…
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Review Description: I had a bit of an issue with one of their T-shirts and I got in touch with the team over Instagram and they couldn’t have been more helpful. Alfie replied with a good amount of humour and conversed with me like a human! Which is always appreciated.Besides this issue, their clothes have always been great quality. The fact they resolved my issue the way they did has definitely made me want to continue shopping with them and couldn’t recommend them enough. Big love and Happy Christmas Percival!
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Reviewer Name: Mr Straw
Review Submission Date: 2022-12-12
Review Title: Awful Service - Terrible experience!
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Review Description: I ordered a Campari sweater as a gift back in September. I never received the item Order 133365 - Yodel posted a note through my door saying it had been returned to the company. Thereafter I began to send emails to try and arrange re-delivery or refund. I have to date not had any response and am £160 out of pocket. I would not recommend this company to anyone unless you enjoy frustration and disappointment - I'm writing this review in a last ditch effort to obtain a response before commencing legal action.