Rate Now Percona
Rate Percona
Pie-Chart Analysis
0% users rated Poor
0% users rated Average
50% users rated Very Good
0% users rated Excellent
Why I Trust and Recommend Percona: A Genuine Testimonial
As a long-time user of Percona, I feel compelled to share my genuine experience with their services. Contrary to some negative reviews, I have found Percona to be an invaluable asset to my business. Their consultancy has consistently provided exemplary support and expertise, ensuring that our database systems run smoothly and efficiently. I have personally witnessed the dedication and professionalism of the Percona team. Whenever an issue arises, they have been quick to respond and resolve it effectively. The expertise and knowledge they possess have been instrumental in optimizing our database performance, ultimately leading to significant improvements in our operations. I understand that everyone's experience may differ, but I can confidently say that my interactions with Percona have been nothing short of exceptional. Their commitment to customer satisfaction and their depth of knowledge in the field make them a trusted partner for any business relying on robust database solutions. I wholeheartedly recommend Percona to anyone seeking reliable and unparalleled support for their database needs. Thank you, Percona, for consistently exceeding my expectations and being a trusted ally in ensuring our database infrastructure's success.Percona: A Disappointing Consultancy Experience Unveiled
Let me share my honest experience with Percona - a cautionary tale for those considering their services. Handing over your hard-earned money to Percona was, unfortunately, a decision I deeply regret. The promises made were far from delivered, leaving me stranded in a sea of inadequate support. The consultancy service provided by Percona fell short in every aspect. The product I purchased failed to function as advertised, and when issues arose, the support was nowhere to be found. It turns out that without completing the consultant phase, your product is left in an unsupported limbo, rendering it useless when you need it the most. Attempting to seek assistance only led to frustration as my concerns were dismissed, leaving me with no resolution in sight. The experience I had with Percona was truly disheartening and one I wouldn't wish upon anyone else. If you value reliability and responsive support, I urge you to explore alternatives such as MariaDB or other reputable database support providers. Steering clear of Percona could save you from the disappointment and frustration I faced. Choose wisely, and spare yourself from the ordeal I endured.Percona.com Delivers Exceptional Value Despite the Cost
I cannot praise Percona.com enough for the tremendous support and expertise they provided me with. While their services may be on the higher end of the pricing spectrum, the value they offer is truly unparalleled. Having struggled with MySQL issues, I turned to Percona.com for assistance, and I'm so glad I did. Their MySQL expert conducted a comprehensive audit and successfully resolved all of my database-related issues. The level of proficiency and dedication demonstrated by their team was absolutely impressive. Despite the initial hesitation due to the cost, the results spoke for themselves. The investment in their services proved to be worth every penny. I can now confidently say that Percona.com is my go-to for any future database challenges. If you're looking for reliable and top-notch MySQL support, I wholeheartedly recommend Percona.com. They may be a bit expensive, but the peace of mind and efficiency they bring to the table is truly unmatched.A bit costly however value it!
My evaluation for percona.com The service is a bit costly however they helped me tremendously prior to now! Their MySQL skilled was in a position to clear up all my points over the course of the audit.No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{{headline}}}
{{{reviewBody}}}Introduction:
Percona.com is a leading provider of open-source database support, consulting, and managed services. With their extensive expertise in MySQL, MongoDB, MariaDB, and other open-source databases, they help businesses scale and optimize their data infrastructure. In this comprehensive review, we will evaluate various aspects of Percona.com, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.
Pros:
- Extensive expertise in open-source databases
- Wide range of consulting and support services
- Highly knowledgeable team of database experts
- Strong focus on performance optimization
- Offers both remote and on-site support
Cons:
- Some services may be relatively expensive
- Limited options for beginner-level users
User Experience:
Percona.com has a well-designed and user-friendly website that provides easy access to their range of services and solutions. The site's layout is intuitive, and the content is well-structured, making it simple for users to find the information they need. Additionally, their blog and knowledge base offer valuable resources for users looking to expand their expertise in open-source databases.
Pricing and Value for Money:
Due to the complexity and specialized nature of their services, Percona.com's pricing can vary depending on the specific requirements of each customer. While their pricing may be higher compared to some competitors, the value for money is evident in the level of expertise, quality of service, and the potential for substantial performance improvements they provide. Each project is evaluated individually, allowing for tailored solutions that ensure optimal results.
Customer Service:
The customer service provided by Percona.com is highly regarded in the industry. Their team of database experts is responsive, knowledgeable, and dedicated to resolving customer queries and concerns promptly. The support team is available 24/7 and can be reached through various channels, including phone, email, and live chat, ensuring that customers receive the assistance they need whenever required.
Product Quality and Selection:
Percona.com offers a wide range of products and services related to open-source databases. From basic consulting and support to advanced performance optimization and managed services, they cater to the needs of businesses at different stages of their database journey. Their team of experts ensures the highest standards of quality in every solution they provide, helping customers optimize database performance, scalability, and reliability.
Website Usability:
The Percona.com website is designed to be user-friendly and informative. The navigation menu is straightforward, enabling users to easily explore the various sections containing services, solutions, resources, and support options. The website also loads quickly, ensuring a smooth browsing experience for visitors. The overall design and responsiveness of the site contribute to a positive user experience.
Returns and Exchanges:
Percona.com does not explicitly mention a returns or exchange policy for their services. However, they have a dedicated customer support team that addresses any service-related issues or concerns promptly. Customers can reach out to them to discuss any problems they may encounter and find a suitable resolution. The company's focus on customer satisfaction ensures that they will work closely with customers to resolve any issues that may arise.
Promotions and Discounts:
Percona.com periodically offers promotions, discounts, and special packages. These offers are typically announced on their website and through their mailing list. Customers can take advantage of these promotions to access their services at a discounted rate or enjoy additional benefits. Subscribing to their newsletter or following their social media channels can help customers stay updated on the latest promotions and discounts.
Reputation:
Percona.com has established a strong reputation in the industry for their expertise, high-quality services, and commitment to customer satisfaction. As a trusted provider of open-source database solutions, they have successfully served numerous clients, including major companies and organizations. Their reputation is further bolstered by positive customer reviews, industry recognition, and their contributions to the open-source community.
Payment Options:
Percona.com offers multiple payment options to cater to the diverse needs of their customers. Accepted payment methods typically include major credit cards, bank transfers, and PayPal. The availability of different payment options adds convenience and flexibility for customers when engaging with Percona.com's services.
Loyalty Programs:
While Percona.com does not have a formal loyalty program, they highly value customer satisfaction and long-term relationships. Their team strives to build strong partnerships and offer ongoing support to assist customers in their database requirements. Through personalized solutions and exceptional service, Percona.com fosters loyalty and maintains lasting relationships with their clients.
Customer Reviews:
Percona.com has received overwhelmingly positive reviews from their customers. Many clients commend their team's technical expertise, professionalism, and dedication to resolving complex database issues. The reviews highlight the significant performance improvements attained through their services, making Percona.com a trusted choice for businesses seeking open-source database solutions.
Community Involvement:
Percona.com actively participates in and supports the open-source community. They contribute to various open-source database projects, share their knowledge through blog posts and webinars, and frequently participate in industry conferences and events. This involvement helps them stay at the forefront of technological advancements and further strengthens their expertise in open-source databases.
Shipping and Costs:
As a provider of digital services, Percona.com does not involve physical shipping for their products. Instead, they deliver their services remotely, ensuring quick and efficient implementation. Costs associated with their services are based on the complexity and scope of the project. Percona.com provides detailed cost breakdowns and ensures transparency in their pricing, enabling customers to make informed decisions.
Conclusion:
Percona.com is a leading provider of open-source database support, consulting, and managed services. With their exceptional expertise, high-quality services, and commitment to customer satisfaction, they help businesses optimize their data infrastructure and achieve significant performance improvements. Their well-designed website, responsive customer service, and strong industry reputation further enhance the overall user experience. While their pricing may be seen as relatively higher, the value for money is reflected in the level of expertise, quality of service, and tailored solutions they offer. Percona.com's active involvement in the open-source community showcases their commitment to continuous learning and innovation. Overall, Percona.com stands as a trusted and reliable partner for businesses seeking top-tier open-source database solutions.