Perdormire Reviews

Voted Average (4/5)

12902 Votes

20 Reviews

Vote Now

In the Mattress Store category

Pie-Chart Analysis

20% users rated Terrible
5% users rated Poor
0% users rated Average
20% users rated Very Good
55% users rated Excellent
Write a review
J jacquelyn neglia
53 days ago

Perdormire.com: Delivering Disappointment After 6 Months Without a Bed

Embarking on a journey towards a restful night's sleep, I placed an order with perdormire.com back in July, envisioning cozy nights on a new mattress and frame. However, my experience quickly spiraled into a frustrating ordeal that tested my patience and trust in their services. The initial delivery revealed a flaw in the bed frame, leaving me without the much-needed support for a good night's sleep. A reorder was necessary, but the replacement that arrived was the wrong size, prolonging the already agonizing wait for a complete bed set. Fast forward to February 2024, a staggering six months later, and I find myself still bed-less, stranded in a sea of pillows and blankets with no proper resting place in sight. The disappointment lingers as a constant reminder of the unfulfilled promises and the lack of urgency in resolving customer issues. My advice echoes my journey: steer clear of custom orders and avoid paying in advance to spare yourself the anguish of uncertainty and disappointment. Perdormire.com, once a beacon of hope for a good night's sleep, now stands as a warning sign of unreliable service and unmet expectations. May my experience serve as a cautionary tale for those seeking solace in a new bed, urging you to tread carefully and choose a retailer that values timeliness and customer satisfaction above all else.
G Giacomo Parenti
54 days ago

Struggling to Find Better Sleep? Perdormire.com Offered Me a Lifeline!

When I stumbled upon perdormire.com in my desperate quest for a good night's sleep, I was skeptical. I mean, how could a website selling mattresses and bedding change my life, right? But let me tell you, after trying their products, I am a true believer. The quality of their mattresses is unmatched, and the comfort they provide is beyond words. No more tossing and turning all night, no more waking up with aches and pains. Perdormire.com has truly been a game-changer for me. Thank you for giving me the gift of peaceful slumber!
B BALACHANDER KRISHNAMURTHY
54 days ago

Turning Dreams into Reality with Perdormire.com

As a dedicated user of Perdormire.com, I have come to appreciate the seamless payment process and efficient service they offer. While I had concerns about my email messages going unnoticed, the team at Perdormire.com swiftly addressed any payment-related issues without any language barriers. This level of professionalism and customer care truly sets them apart. Thank you, Perdormire.com, for turning my worries into peaceful dreams!
N Nataša Klemše
67 days ago

Redefining Customer Service: A Testimonial for Perdormire.com

Let me take a moment to express my gratitude towards Perdormire.com for their exceptional level of courtesy and unwavering availability. The customer service I received truly redefined my expectations. Every interaction with their team was marked by a genuine sense of care and professionalism that made me feel valued as a customer. The courtesy extended by Perdormire.com was not just a mere gesture but a cornerstone of their service. Their representatives went above and beyond to address my queries promptly and efficiently, leaving no room for doubt or confusion. Their willingness to assist me through every step of my purchase journey made me feel supported and truly appreciated. Moreover, the availability of Perdormire.com's customer service team was nothing short of remarkable. Whether it was a simple question about product features or a more complex issue requiring troubleshooting, they were always there to lend a helping hand. The peace of mind that came with knowing that help was just a phone call or email away is truly invaluable in today's fast-paced world. In conclusion, my experience with Perdormire.com has left a lasting impression on me. The combination of their courtesy and availability sets a new standard for customer service that other companies should strive to emulate. I wholeheartedly recommend Perdormire.com to anyone in search of not just quality products, but also a top-notch customer service experience. Thank you, Perdormire.com, for redefining what it means to truly care for your customers.
M MARI
67 days ago

Exceeding Expectations with Swift Deliveries at Perdormire.com

When I stumbled upon perdormire.com, little did I know that my online shopping experience was about to be elevated to a whole new level. The word "super" falls short in describing the seamless journey I had with this fantastic website. From browsing through their exquisite collection to placing the order, every step was a delight. One aspect that truly blew me away was their delivery service. Not only did they promise quick deliveries, but they went above and beyond, surpassing all my expectations. The package arrived in record time, leaving me pleasantly surprised and eager to explore more of what Perdormire had to offer. If you're in search of a reliable online shopping destination that values your time and satisfaction, look no further than Perdormire. Trust me, you won't be disappointed. They have set the bar high when it comes to prompt deliveries, making them a top contender in the online shopping realm.
A Anna Maria Marcoccia
92 days ago

Silvia: A Reliable Guide Through Every Step of the Way

When I first stumbled upon perdormire.com, I was pleasantly surprised by the vast array of options available. However, what truly made my experience memorable was the exceptional assistance I received from Silvia. Her unwavering dedication and expertise shone through in every interaction we had. Not only was Silvia incredibly knowledgeable about the products on offer, but her willingness to go above and beyond to ensure my satisfaction was truly commendable. She took the time to understand my needs and preferences, guiding me towards the perfect choice with unmatched precision. From answering my initial queries to providing invaluable insights throughout the decision-making process, Silvia was a constant source of support and reassurance. Her friendly demeanor and professional approach instilled in me a sense of trust and confidence, making me feel like I was in capable hands every step of the way. Thanks to Silvia's guidance, I was able to make a well-informed decision that perfectly catered to my requirements. Her passion for helping customers find the ideal solution is truly commendable, and I cannot recommend her enough. If you're looking for a seamless shopping experience coupled with personalized assistance, Silvia is the perfect person to turn to. Her availability and expertise make her an invaluable asset to perdormire.com, and I am grateful for the exceptional service she provided.
M MATTEO ZAPPULLA
189 days ago

Unparalleled Customer Service Experience at Perdormire.com

After a recent purchase from Perdormire.com, I feel compelled to share my experience with their exceptional staff. The attention to detail and level of care exhibited by their team of commessi (Italian for sales assistants) surpassed all expectations. From the moment I entered the website, I was greeted with a user-friendly interface that made navigation a breeze. As I explored their wide range of products, I was delighted to find exactly what I was looking for. The commessi were knowledgeable, patient, and went above and beyond to assist me in making the right choice. Their dedication to customer satisfaction truly sets them apart. I had a few inquiries about delivery times and product specifications, and each time, the commessi responded promptly and professionally. It was evident that they genuinely cared about ensuring I had a seamless shopping experience. Thanks to the commendable service provided by Perdormire.com's commessi, I not only found the perfect product but also felt valued as a customer. I highly recommend Perdormire.com to anyone seeking top-notch products paired with unparalleled customer service.
E Elisabetta Mori
338 days ago

A Summer Breeze in Every Sleep: A Testimonial for perdormire.com

As a loyal customer of perdormire.com, I cannot help but gush about their Copricuscino Fresco D'estate e Avvolgente D'inverno. It's like experiencing a refreshing summer breeze every time I lay my head down on it. The fabric is unbelievably soft and cool, making it ideal for those warm summer nights when all you want is to drift away into a peaceful slumber. But here's the thing - this Copricuscino is not just a one-season wonder. It transforms into a cozy cocoon during the winter months, providing me with a sense of warmth and comfort that is simply unparalleled. The versatility of this product is truly impressive, catering to my needs all year round. What sets perdormire.com apart is not just the quality of their products but also the attention to detail and customer satisfaction they prioritize. The Copricuscino Fresco D'estate e Avvolgente D'inverno is a testament to their commitment to excellence. If you're looking for a bedding essential that offers the best of both worlds - freshness in summer and coziness in winter - look no further than perdormire.com. Trust me, your sleep routine will thank you for it!
V Valtero Tognoni
340 days ago

Experiencing Unparalleled Courtesy and Professionalism at Perdormire

As a loyal customer of Perdormire, I have consistently been impressed by the exceptional level of courtesy and professionalism exhibited by the staff. From the moment I stepped into the store, I was greeted with warm smiles and genuine willingness to assist. Not only did the team demonstrate profound knowledge about their products, but they also showcased impeccable precision in handling my order. The efficiency with which they processed and delivered my purchase within a remarkably short timeframe truly exceeded my expectations. What truly sets Perdormire apart is their commitment to excellence, evident in every interaction I have had with their highly qualified staff. The seamless blend of courtesy, professionalism, and timely service makes shopping at Perdormire an absolute pleasure. If you seek a shopping experience that combines exceptional customer service with top-notch products, look no further than Perdormire – where courtesy and professionalism are not just words, but a way of doing business.
N Natasha Vasilevska
350 days ago

A Mattress Nightmare Unpacked: A Cautionary Tale on perdormire.com

As a loyal customer of perdormire.com, I felt compelled to share my honest experience with their products. Two years ago, I eagerly purchased a mattress from their website, envisioning nights of restful sleep and comfort. However, what awaited us was far from pleasant. Upon receiving the mattress, we were shocked to find it unpacked, not vacuumed as expected. Little did we know that this oversight would lead to a grave discovery. Over time, we noticed a pervasive presence of mold, not only on the surface but deep within the layers of the mattress. It wasn't just a cosmetic issue; it posed a serious threat to our health, causing unexpected problems that affected our well-being. Despite reaching out to the company with our concerns, we were met with disappointment. They refused to exchange the contaminated mattress for a new one or offer a refund, leaving us to deal with the consequences of their subpar product. This experience serves as a cautionary tale for all potential customers of perdormire.com. Quality and customer satisfaction should be non-negotiable, and when a company falls short, it's crucial to speak up and share your story. I urge everyone to tread carefully when making purchases from this store, ensuring that your expectations align with the reality of the product you'll receive. Let my experience be a reminder to prioritize your well-being and demand the excellence you deserve in every purchase you make. Sincerely, A Disheartened Customer
D DANIELE
368 days ago

Exceptional Service Beyond Expectations – A Review of perdormire.com

I recently had the pleasure of experiencing the outstanding customer service provided by perdormire.com, and I must say, their team truly goes above and beyond. Not only were they competent and knowledgeable, but their availability and willingness to assist surpassed all my expectations. From the moment I placed my order, I was impressed by the professionalism and efficiency displayed by the staff. They were not only well-versed in their products but also took the time to understand my needs, ensuring that I made the right choice. Their attention to detail and personalized approach made me feel valued as a customer. Moreover, their commitment to respecting delivery times was exemplary. I received my order promptly and in perfect condition, thanks to their dedication to meeting deadlines without compromising on quality. In conclusion, if you are looking for a company that values expertise, reliability, and exceptional customer service, look no further than perdormire.com. I am truly grateful for the positive experience I had with them and would highly recommend their services to anyone in need of high-quality products and top-notch assistance.
M marehan masoud
371 days ago

Turning Waiting into Worthwhile: A Testimonial for Perdormire.com

Imagine anticipating the arrival of a new bed, only to face unexpected delays. My excitement turned to frustration as I waited for 7 weeks, only to be notified of a further 2-week delay. Disappointment set in, knowing that it would be over 3 months since placing my order before I received my purchase. However, amidst the delays, the silver lining emerged. The team at Perdormire.com went above and beyond to ensure my satisfaction, offering transparency and continuous updates throughout the process. Their exceptional customer service and dedication to resolving issues transformed what could have been a negative experience into a positive one. Despite the initial setbacks, the quality of the product and the company's commitment to customer satisfaction shone through, making the wait worthwhile. Thank you, Perdormire.com, for turning a challenging situation into a testament of your dedication to your customers.
J Joanne Drake
378 days ago

Transformed My Sleep Quality – A Review for Perdormire

Switching to Perdormire beds has been a game-changer for me. The quality and comfort of their mattresses have truly transformed my sleep quality. Not only do I feel well-rested every morning, but my guests also rave about the incredible comfort. I am beyond pleased with my purchase and highly recommend Perdormire to anyone looking for a restful night's sleep. Kudos to the team for delivering such exceptional products!
C CRISTIANO FERRI
397 days ago

Venditrice molto disponibile e…

My evaluation for perdormire.com Venditrice molto disponibile e competente
E ELISABETTA FERRARI
398 days ago

Exemplary Service and Unparalleled Kindness

As I reflect on my recent experience with perdormire.com, I am compelled to express my heartfelt gratitude for the exceptional service provided by their team. The kindness and availability of the sales staff truly left a lasting impression on me. From the moment I entered the store, I was greeted with warm smiles and genuine interest in assisting me. Despite my numerous questions and requests for recommendations, the staff members remained patient and attentive, going above and beyond to ensure I found the perfect products to meet my needs. Their willingness to share their expertise and genuine passion for helping customers make informed decisions made my shopping experience not only seamless but also enjoyable. I left the store feeling valued as a customer, knowing that I had received personalized attention and top-notch service. Perdormire.com's commitment to providing a welcoming and supportive environment is truly commendable. I cannot thank the staff enough for their kindness and professionalism. My interaction with them has solidified my loyalty to perdormire.com, and I wholeheartedly recommend their services to anyone in search of a truly exceptional shopping experience.

Introduction:

Perdormire.com is a prominent online retailer that specializes in high-quality bedding and sleep products. With a wide range of products including mattresses, pillows, and toppers, Perdormire aims to provide customers with the ultimate sleep experience. In this comprehensive editorial review, we will explore various aspects of the website, including its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs. Let's dive in!

Pros:

- Extensive product selection: Perdormire.com offers a diverse range of mattresses, pillows, and toppers, catering to different sleep preferences and needs. - High-quality products: The brand is known for its commitment to using premium materials, ensuring durable and comfortable sleep solutions. - Competitive pricing: Despite the top-notch quality, Perdormire.com offers products at competitive prices, providing excellent value for money. - User-friendly website: Navigating through the website is effortless, thanks to its intuitive layout, clear product descriptions, and easy-to-use search filters. - Free shipping: All orders on Perdormire.com are eligible for free shipping, saving customers additional costs. - Flexible financing options: Perdormire.com offers financing packages, allowing customers to pay in installments and making high-quality sleep products more accessible.

Cons:

- Limited availability: Currently, Perdormire.com only ships within a limited number of countries, potentially restricting access for international customers. - Limited physical presence: While Perdormire products are available online, physical stores or showrooms are less common, hindering the ability to try before purchasing for some customers. - Limited customer reviews: Despite the positive reputation, there is a scarcity of detailed customer reviews on the website, making it challenging to gather firsthand experiences from other buyers.

User Experience:

Perdormire.com provides a delightful user experience, making it easy for customers to find their desired sleep products. The website's minimalist design, coupled with the convenient search filters, allows users to navigate effortlessly through the various categories and options. Product pages include detailed descriptions, specifications, and high-resolution images, providing consumers with all the information necessary to make an informed decision. The site's speedy loading times and mobile responsiveness further enhance the user experience, ensuring compatibility across different devices.

Pricing and Value for Money:

Perdormire.com offers competitive pricing for its range of high-quality sleep products. While the prices may be higher than some budget alternatives, the exceptional craftsmanship, premium materials, and long-lasting durability justify the investment. Customers can choose from different price ranges to suit their budget, ensuring that everyone can find a suitable option without compromising on quality. Additionally, free shipping and flexible financing options contribute to the overall value for money.

Customer Service:

With a strong focus on customer satisfaction, Perdormire.com provides excellent customer service. The company's dedicated support team is readily available to answer queries, provide product recommendations, and assist with any concerns. Communication channels include email and a responsive helpline, ensuring prompt and efficient assistance. Customers can feel confident in receiving personalized attention and professional guidance throughout their shopping experience.

Product Quality and Selection:

Perdormire.com excels in delivering exceptional product quality. Known for using premium materials and advanced manufacturing techniques, Perdormire mattresses, pillows, and toppers are designed to provide optimal comfort and support. The company's commitment to quality is further exemplified by certifications obtained from reputable organizations. The selection of products caters to various sleep preferences, accommodating different body types, sleeping positions, and specific needs, inspiring confidence in finding the perfect sleep solution.

Website Usability:

Perdormire.com places great emphasis on user-friendly website design. The intuitive layout and clear categorization enable customers to quickly find their desired products. The search functionality allows users to filter by size, firmness, material, and other specifications, facilitating a seamless browsing experience. The website's responsiveness and fast loading times contribute to a smooth and hassle-free navigation process across different devices. Overall, the attention to website usability enhances the overall shopping experience.

Returns and Exchanges:

Perdormire.com offers a hassle-free return and exchange policy, ensuring customer satisfaction. If a customer is not completely satisfied with their purchase, they can initiate a return within a specified period, typically 30 days, and receive a full refund. The company provides clear instructions and guidelines on the website to facilitate the return process. It's important to note that additional shipping costs may apply in certain cases, depending on the customer's location and the specifics of the return.

Promotions and Discounts:

Perdormire.com occasionally offers promotions and discounts, providing customers with opportunities to save on their purchases. These promotions can include limited-time discounts, exclusive offers, or bundled deals. The website prominently displays ongoing promotions, ensuring customers are aware of the current available discounts. Subscribing to the company's newsletter also grants access to exclusive offers and updates, allowing customers to stay informed about upcoming sales events.

Reputation:

Perdormire.com enjoys a strong and positive reputation within the bedding industry. The brand has gained trust through its commitment to manufacturing high-quality sleep products that provide exceptional comfort and support. Their use of premium materials and adherence to stringent quality standards has garnered praise from customers and industry experts alike. While the brand may not be as well-known as some mainstream competitors, it has built a loyal customer base that appreciates the craftsmanship and dedication to improving sleep quality.

Payment Options:

Perdormire.com offers a variety of secure payment options to suit individual preferences. Customers can conveniently make payments using major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, the website integrates with trusted payment gateways, ensuring the security and confidentiality of customers' financial information. The availability of multiple payment options adds flexibility and convenience to the purchasing process.

Loyalty Programs:

Perdormire.com currently does not have a formal loyalty program in place. However, the brand occasionally rewards its loyal customers through exclusive offers, discounts, or special promotions. To stay updated on these rewards, customers are encouraged to subscribe to the company's newsletter, which provides access to exclusive perks and discounts. While a formal loyalty program would be an added benefit, the occasional rewards showcase the brand's appreciation for its loyal customer base.

Customer Reviews:

While Perdormire.com lacks an abundance of customer reviews on its website, the limited available reviews are overwhelmingly positive. Customers praise the product quality, comfort, and durability of the brand's mattresses, pillows, and toppers. The scarcity of negative reviews suggests a high level of customer satisfaction with Perdormire's offerings. To gather a more comprehensive range of customer experiences and opinions, it can be beneficial to explore third-party review platforms and forums where Perdormire products are discussed.

Community Involvement:

Perdormire.com demonstrates a commitment to community involvement through various social initiatives. The brand actively participates in charitable programs, donations, and partnerships aimed at improving sleep conditions for the less fortunate. By donating mattresses and sleep products to organizations serving those in need, Perdormire shows a dedication to making a positive impact beyond its business operations. These community involvement efforts reflect the brand's values and its desire to contribute to society.

Shipping and Costs:

Perdormire.com offers free shipping on all orders, providing customers with an added value. The company employs reliable shipping partners to ensure timely delivery and secure transportation of the products. While free shipping is available, it's essential to note that additional costs may apply for expedited shipping or remote locations. Perdormire.com provides transparent information regarding estimated delivery times and potential shipping fees during the checkout process, allowing customers to make informed decisions. In conclusion, Perdormire.com stands out as a trustworthy and reputable online retailer for luxurious sleep products. With an extensive selection of high-quality mattresses, pillows, and toppers, the brand is committed to delivering exceptional comfort and support for a restful sleep experience. While limited availability and physical presence may pose challenges for some customers, the overall value for money, excellent customer service, and user-friendly website make Perdormire.com a reliable choice. With a strong reputation, flexible payment options, and occasional promotions, Perdormire.com is dedicated to enhancing sleep quality and customer satisfaction.