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0% users rated Average
25% users rated Very Good
75% users rated Excellent
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Review article published on: 04 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.5 1 2.4 3.8 3.7 1.8
Oct 2022 5 1 2.6 3.7 2.5 2.8
Mar 2023 5 1 4 5 3 2
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Detailed Perfectmemorials Review by

Introduction

Perfect Memorials is a leading online store that specializes in providing high-quality, customizable memorials to commemorate loved ones. The company was founded in 2001 and since then, it has been offering a wide variety of products including cremation urns, memorial plaques, jewelry, and pet memorials. Perfect Memorials ensures that its products are of the highest quality and its wide range of selection ensures that customers find the perfect memorial that best fits their needs.

Pros and Cons

Pros: - Perfect Memorials offers a wide variety of products that cater to different preferences and budgets. - The company offers excellent customer service and promptly responds to customers’ queries and complaints. - The store offers discounts and promotions from time to time, making it an affordable option for customers who want to purchase memorials. - Perfect Memorials’ website is user-friendly and offers a seamless shopping experience. Cons: - Shipping can be expensive, especially for international customers. - Some customers have reported receiving damaged products, although customer service has always promptly resolved such issues.

User Experience

Perfect Memorials’ website is user-friendly and gives customers a seamless shopping experience. The website is easy to navigate, and customers can easily find the products they are looking for. The website is also optimized for mobile, which makes it easier for customers to shop on their mobile devices. The checkout process is also smooth and hassle-free.

Pricing and Value for Money

Perfect Memorials is reasonably priced, and its products offer value for money. Customers can find products that fit their budget without sacrificing quality. The store also offers discounts and promotions from time to time, which makes it an affordable option for customers who want to purchase memorials.

Alternatives

There are other online stores that offer similar products to Perfect Memorials, including ForeverMissed, Memorials.com, and Everlasting Memories. However, Perfect Memorials stands out from its competitors because of its wide range of selection, affordability, and excellent customer service.

Customer Service

Perfect Memorials offers excellent customer service. The company has a team of knowledgeable representatives who promptly respond to customers’ queries and complaints. The customer service team also helps customers choose the right product and offers personalized advice when needed. The company is also reachable via phone, email, and live chat, making it easy for customers to reach out when they need help.

Product Quality and Selection

Perfect Memorials’ products are of high quality and cater to different preferences and budgets. Customers can find products made of different materials, including wood, metal, glass, and ceramic. The store also offers customizable products, which means that customers can add names, dates, and photos to their memorials. The products’ quality is guaranteed, and customers can trust that their memorials will last.

Website Usability

Perfect Memorials’ website is easy to use, and customers can easily find the products they are looking for. The website is well-organized, and the search feature is effective. The website is also optimized for mobile devices, and the checkout process is smooth and hassle-free.

Returns and Exchanges

Perfect Memorials offers a 30-day return policy on products that are unused, undamaged, and in their original packaging. Customers who wish to return or exchange a product must contact customer service first to receive instructions on how to proceed.

Promotions and Discounts

Perfect Memorials offers discounts and promotions from time to time. Customers can subscribe to the company’s newsletter to receive information about the latest offers and promotions.

Reputation

Perfect Memorials has an excellent reputation. The company has been in business for more than 20 years and has built a strong relationship with its customers. The company’s online reviews are overwhelmingly positive, and customers have praised the company for its customer service, product quality, and affordability.

Payment Options

Perfect Memorials accepts various payment options, including major credit cards, PayPal, and Amazon Pay.

Loyalty Programs

Perfect Memorials does not offer a loyalty program.

Customer Reviews

Perfect Memorials’ online reviews are overwhelmingly positive. Customers have praised the company for its excellent customer service, product quality, and affordability.

Community Involvement

Perfect Memorials is committed to supporting local charities and organizations that help families during difficult times. The company has donated to various organizations, including the Ronald McDonald House and St. Jude Children’s Research Hospital.

Shipping and Costs

Perfect Memorials ships to over 130 countries worldwide. Shipping costs vary depending on the customer’s location and the weight of the product. Customers should check the shipping options and costs during checkout. The store offers expedited shipping for customers who need their memorials quickly.

Conclusion

Perfect Memorials is an excellent online store that offers high-quality, customizable memorials to commemorate loved ones. The store’s wide range of selection, affordability, and excellent customer service make it stand out from its competitors. Customers can trust that their memorials will be of high quality and will last. Perfect Memorials is a great option for anyone looking for a personalized and meaningful way to honor and remember their loved ones.

Perfectmemorials Recent User Reviews

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Reviewer Name: Sheri C.

Review Submission Date: 2022-09-09

Review Title: Extremely happy...quality products
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Review Description: This was my 8th purchase from them over the years. Even though there was a mix up on the last order it was rectified extreamly quickly. The people on the phone are always so nice and the quality of the products have made me very pleased. I highly recommend them.

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Reviewer Name: A.F. Carron

Review Submission Date: 2021-06-22

Review Title: Traditional Cross Urn
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Review Description: My wife and I purchased the Traditional Cross Urns. The ordering process went smooth over the phone. The urns arrived via FedEx in a timely manner. My only disappointment was concerning the finish on the insides of the two urns. The finish was rough with a few sharp edges around a weld. Our urns were made of aluminum. Other than that concern, we were well pleased with what we got for our money.

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Reviewer Name: Shannel Taylor

Review Submission Date: 2021-06-03

Review Title: Beautifully Done
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Review Description: My father and I went through various websites before choosing Perfect Memorials and I can't even put into words what a beautiful decision this turned out to be for our family. We made the order over the Memorial Day weekend and it arrived in perfect condition yesterday.(the 2nd) We highly recommend this company.

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