Performanceparts-ltd Reviews

Voted Good (4/5)

17 Votes

16 Reviews

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In the Motorcycle Equipment and Accessories Store category

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19% users rated Terrible
6% users rated Poor
0% users rated Average
0% users rated Very Good
75% users rated Excellent
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M Mark
76 days ago

Unforgettable Experience at Performance Parts Ltd

From the moment I clicked onto the website of Performance Parts Ltd, my automotive journey took an exhilarating turn. The selection of products, the user-friendly interface, and the seamless ordering process truly set the stage for what turned out to be an unforgettable experience. Not only did I find exactly what I was looking for, but the level of customer service I received surpassed all expectations. The team at Performance Parts Ltd went above and beyond to ensure that my needs were met, answering all my questions promptly and professionally. The quality of the products received was exceptional, adding a touch of precision and performance to my vehicle that I had long been seeking. The seamless delivery process and attention to detail further solidified my trust in this company, making me a loyal customer for life. I can confidently say that Performance Parts Ltd not only met but exceeded my expectations, leaving me with a profound sense of satisfaction and a vehicle that now performs like a dream. Thank you for an exceptional experience that has truly elevated my automotive journey.
K Kevin
96 days ago

Unparalleled Service and Lightning-fast Delivery!

My experience with performanceparts-ltd.com was nothing short of exceptional. From the moment I placed my order for a performance air filter, the efficiency of their service was truly remarkable. I was pleasantly surprised to receive confirmation within minutes of placing my order, showcasing their prompt and attentive customer care. What truly set them apart was the lightning-fast dispatch of my order, ensuring that it arrived at my doorstep the very next day. I couldn't believe my luck when I discovered that the item was offered at a 50% discount - talk about a fantastic deal! My heartfelt appreciation goes out to the dedicated team at performanceparts-ltd.com for their outstanding service. Thank you for exceeding my expectations and providing such a seamless shopping experience. I will definitely be returning for all my future automotive needs!
R Rob O
124 days ago

Unmatched Support and Exceptional Service

Reflecting on my experience with performanceparts-ltd.com, I couldn't be more pleased with the level of service I received. When I encountered a hiccup during the installation of my ASV levers, Steve from Performance Parts truly shone. His dedication and commitment to resolving the issue went above and beyond my expectations. The exceptional customer service I encountered was a breath of fresh air in today's fast-paced world. Steve's willingness to assist and ensure a successful resolution showcased the true essence of customer care. He not only fixed the problem promptly but also took the time to ensure I was completely satisfied with the outcome. Performance Parts not only delivers quality products but also exemplifies what outstanding service truly means. The peace of mind that comes with knowing you have such unwavering support behind your purchase is priceless. I am grateful for the attention to detail and care that was extended to me during this process. To Steve and the team at Performance Parts, thank you for setting the bar high and for prioritizing customer satisfaction above all else. Your dedication does not go unnoticed and is greatly appreciated. I wholeheartedly recommend Performance Parts to anyone seeking not only top-notch products but also unmatched support throughout their journey. Thank you for a stellar experience!
J James C.
126 days ago

Unmatched Expertise and Exceptional Service at PerformanceParts-Ltd.com

Let me share my experience with PerformanceParts-Ltd.com, a company that truly sets the bar high in the automotive world. When I reached out to their staff, I was blown away by their in-depth knowledge and expertise. Not only were they able to guide me through my purchase smoothly, but they also went above and beyond by helping me find the perfect spare parts for my bike's exhaust system. What stood out the most was the level of professionalism and friendliness exhibited by the staff. They didn't just sell me products; they took the time to understand my needs and recommend tailored solutions. It's rare to find a company that values customer satisfaction to this extent. Thanks to PerformanceParts-Ltd.com, I not only upgraded my bike with top-notch products but also gained valuable insights into maintenance and performance enhancement. I can confidently say that this company has earned my trust and loyalty for all my future automotive needs.
I Ian
144 days ago

Brilliant the guys knew exactly what I…

My review for performanceparts-ltd.com Brilliant the guys knew exactly what I needed for my ZX6. Even offered a better option. Parts arrived on time too.
R R.M
306 days ago

Unparalleled Service and Support at Performance Parts Ltd

When I needed specialized bolts for my Ilmberger hugger, I turned to performanceparts-ltd.com, and I couldn't be happier with the outcome. Steve, the individual I worked with, provided exceptional support every step of the way, ensuring that I got exactly what I needed. Despite inevitable delays due to Brexit, the parts arrived in a timely manner, approximately within 2 weeks. I was thoroughly impressed by both the quality of the products and the level of customer service I received. A huge shoutout to Steve, Ilmberger, and the entire team for their dedication to customer satisfaction. My experience with Performance Parts Ltd was nothing short of outstanding, and I highly recommend them to anyone in need of top-notch products and support.
M Max Tomlinson
372 days ago

Exemplary Customer Service and Quality Products at Affordable Prices!

My experience with performanceparts-ltd.com was nothing short of exceptional! From the moment I spoke to Steve F, who was not only pleasant but also incredibly helpful, I knew I was in good hands. I placed an order for some Rizoma parts over the phone, including a wiring kit and two gaskets for my Stealth mirror and indicator install. Although there was a hiccup with the wrong wiring kit being initially sent, the team at Performance Parts quickly rectified the mistake by arranging a free return and sending out the correct parts promptly. The process was hassle-free and demonstrated their commitment to customer satisfaction. When I discovered that only one gasket had been included in the package for two mirrors, I initially felt a bit frustrated. However, after a quick call to Steve F, the issue was swiftly addressed. While there was a minor miscommunication about the gaskets being sold individually, the team not only clarified the situation but also offered a solution at a reasonable cost. Despite these minor setbacks, the professionalism and dedication of the Performance Parts team shone through. Their status as a main dealer for Rizoma parts in the UK reflects their expertise and commitment to providing high-quality products. While there were some challenges along the way, the team's efforts to ensure customer satisfaction did not go unnoticed. In the end, I truly appreciate the efforts made by Performance Parts to address the issues I encountered. While the process may have been a bit long-winded for just a couple of small parts, the team's commitment to resolving issues and providing top-notch customer service left a lasting impression on me. I look forward to future purchases from performanceparts-ltd.com and would highly recommend their products and services to fellow motorcycle enthusiasts!
M Miki Moto
609 days ago

Transforming Frustration into Insight: My Journey with PerformanceParts-Ltd.com

In the realm of online shopping, reviews often paint a deceptive picture. Amidst a sea of glowing praises, it's the minority of critical voices that offer the most profound insights. My encounter with PerformanceParts-Ltd.com was fraught with hurdles, yet it became a lesson in discernment. From the moment I navigated their website, red flags waved vigorously. A dysfunctional search bar greeted me, rendering product exploration futile. The vague product images left me perplexed, unable to discern basic details. Ironically, the absence of contact information encapsulated their elusive customer service approach. Venting my frustration on their Facebook page led to a comical dead-end response. The saga continued with a misplaced order, only realizing I had been shortchanged after the fact. The labyrinthine product listings and exorbitant shipping costs added salt to the wound. However, amidst this chaos, a glimmer of understanding emerged. While most companies prioritize profits, a touch of empathy can work wonders. A simple gesture of acknowledgment and rectification can transform a disgruntled customer into a loyal advocate, but alas, not here. As I reflect on this journey, the echoes of similar experiences reverberate in other -star reviews. Each tale mirrors the same narrative of neglect and apathy. In the words of an insightful reviewer, "No one cares how much you know until they know how much you care" – aptly summarizing my 3-star encounter. To those who venture forth into the world of online shopping, heed the outliers, for within their struggles lie the true essence of a company's integrity. My time with PerformanceParts-Ltd.com was a bumpy ride, yet it gifted me with wisdom and a newfound appreciation for customer-centric values.
E Edward
651 days ago

Exemplary Speed and Precision: A Testimonial of Performance Excellence at performanceparts-ltd.com

In a world where time is of the essence, finding a service that not only delivers promptly but also with pinpoint accuracy is a rarity. This is why my experience with performanceparts-ltd.com stands out as a shining example of exceptional customer service. Upon reaching out to inquire about specific parts, I was met with a level of assurance and attentiveness that immediately put me at ease. The representative I spoke with not only understood my needs but also went above and beyond to ensure that the parts I required were indeed the perfect fit for my vehicle. What truly impressed me was the swiftness with which my order was processed and delivered. In a matter of no time, the parts arrived, and to my delight, they were indeed spot on. This level of efficiency is a testament to the dedication and competence of the team at performanceparts-ltd.com. I cannot recommend this service enough to anyone in search of a seamless and reliable shopping experience. Thank you, performanceparts-ltd.com, for setting the bar high and exceeding all expectations.
B Byron Nicholson
682 days ago

Exceeding Expectations: A Seamless Experience with PerformanceParts-Ltd.com

As an avid cyclist seeking the perfect upgrade for my beloved bike, I turned to PerformanceParts-Ltd.com for assistance. Their seamless and intuitive online platform made it incredibly easy to find exactly what I needed. What truly set them apart was their exceptional customer service – they not only helped me identify the best part for my bike but also ensured next day delivery, exceeding my expectations. The joy and excitement that overwhelmed me when my package arrived promptly cannot be understated. The team at PerformanceParts-Ltd.com went above and beyond to make my experience as a customer extraordinarily delightful. I am elated with the outstanding service and the top-notch quality of the product I received. My heartfelt gratitude goes out to the entire team at PerformanceParts-Ltd.com for turning what could have been a mundane purchase into a memorable and exceptional experience. I am beyond thrilled with my new bike upgrade and cannot thank them enough. This is customer service excellence at its finest. Thank you for making me VERY HAPPY with my purchase!
M Mr Damron
778 days ago

Exemplary Service Beyond Expectations

Let me share my exceptional experience with performanceparts-ltd.com. In my search for a specific motorcycle part, I was blessed to connect with Steve Fletcher from Performance Parts. His dedication and willingness to go above and beyond left me in awe. Steve took the time to conduct thorough research, ensuring I received precisely what I needed. Thanks to his efficiency and expertise, the part was swiftly ordered, putting my mind at ease. My gratitude knows no bounds!
M MOTORSPORTS N,IRELAND
832 days ago

Transformative Experience at Performance Parts LTD

When I stumbled upon Performance Parts LTD, I was initially skeptical due to a negative review I had encountered. However, my experience with them turned out to be nothing short of transformative. From the moment I contacted their team, I was met with professionalism, expertise, and unwavering dedication to customer satisfaction. Despite my initial reservations, the staff at Performance Parts LTD went above and beyond to address all my queries and concerns. Their extensive knowledge of performance parts and accessories not only impressed me but also helped me make informed decisions for my vehicle. Moreover, the seamless ordering process and prompt delivery further solidified my trust in Performance Parts LTD. The quality of the products received exceeded my expectations and significantly enhanced my vehicle's performance. As I reflect on my experience, I am grateful for giving Performance Parts LTD a chance despite the negative review I had come across. They have not only gained a loyal customer in me but have also set a benchmark for exceptional service in the automotive industry. Thank you, Performance Parts LTD, for turning my skepticism into satisfaction and providing me with a truly transformative experience. I highly recommend their services to all automotive enthusiasts seeking top-notch products and unparalleled customer support.
T Tee Jay
881 days ago

Quality and Service Beyond Expectations – A Gem in the Automotive Industry

Shining a light on my wonderful experience with performanceparts-ltd.com, I cannot help but feel grateful for the outstanding quality and service I received. Initially, I encountered a small hiccup regarding postal charges, but the way they swiftly addressed and rectified the issue truly impressed me. Despite the initial setback, their professionalism and dedication to customer satisfaction shone through. eBay's involvement showcased their commitment to fair practices, and their willingness to hold themselves accountable only strengthens my trust in their brand. The transparency and integrity displayed by the team at performanceparts-ltd.com speak volumes about their ethical standards and customer-centric approach. Moreover, their proactive efforts to resolve any concerns and ensure a smooth delivery process left a lasting impression on me. The genuine care they demonstrated by ensuring my order reached me, even amidst challenges, highlights their unwavering commitment to their customers' satisfaction. In a sea of options, performanceparts-ltd.com stands out as a beacon of reliability and excellence. I am grateful for the positive resolution and the exceptional service I received. This experience has solidified my loyalty, and I look forward to future transactions with this trustworthy company.
F Finlay Cooke
1026 days ago

Raving About the Zard System: A Rider’s Dream Come True!

When I stumbled upon performanceparts-ltd.com, I was in search of the perfect upgrade for my Rocket 3. The Zard system caught my eye, and oh boy, what a fantastic decision it turned out to be! From the moment I installed it, I felt a whole new level of power and performance coursing through my bike. The product itself is top-notch, delivering not just on its promises but exceeding them. The quality is unmatched, evident in every rev of the engine. Equally impressive was the service I received - seamless, efficient, and customer-centric. It's rare to find a company that not only sells an exceptional product but also backs it up with outstanding service. And let's not forget about the price - reasonable and worth every penny for the transformation it brings to your ride. As I hit the road with my upgraded Rocket 3, I knew I had made the right choice. The thrill of the ride, the power at my fingertips, all thanks to the Zard system. Without a doubt, I will be a repeat customer. The experience was nothing short of exceptional, and I can't wait to explore more products from performanceparts-ltd.com. If you're looking to elevate your ride to new heights, look no further than the Zard system - it's every rider's dream come true!
C Callum Boothroyd
1130 days ago

Exceeding Expectations: A Timely Triumph

As a devoted speed enthusiast, I embarked on a quest for the perfect performance upgrade for my beloved vehicle. After meticulous research, I stumbled upon performanceparts-ltd.com and their promising Rapid Bike Evo Exclusive Kit. Despite the indicated lead time of 3-4 weeks – a significantly earlier estimate compared to other providers – I remained cautiously optimistic, anticipating a potential delay of up to 6 weeks. Around the 3-week mark, curiosity got the best of me, and I decided to reach out to inquire about the status of my order. To my surprise and delight, the customer service team promptly responded, reassuring me that the coveted kit was en route and scheduled for the next shipment. Anticipation heightened with every passing day until, without warning, a mere 4 days later, a knock on my door heralded its arrival. The unboxing experience was akin to unveiling a long-awaited treasure, and the subsequent installation process was a breeze, thanks to the kit's user-friendly design. As the engine roared to life post-installation, I was met with a symphony of power and precision, devoid of any glitches or hiccups. My vehicle underwent a transformative journey, embracing newfound capabilities and solidifying my trust in the exceptional quality of performanceparts-ltd.com. With gratitude in my heart and acceleration at my fingertips, I am beyond thrilled with the seamless transaction, prompt delivery, and unparalleled performance of the Rapid Bike Evo Exclusive Kit. To anyone seeking automotive enhancements that not only meet but surpass expectations, look no further than performanceparts-ltd.com – where passion and performance converge effortlessly.

Introduction

PerformanceParts Ltd. is a leading online retailer specializing in performance auto parts and accessories. With a vast selection of high-quality products, competitive prices, and excellent customer service, they have established themselves as a trusted destination for car enthusiasts seeking to improve their vehicle's performance and style.

Pros

- Extensive product selection: PerformanceParts Ltd. offers a wide range of performance parts and accessories for various makes and models. Whether you're looking for engine upgrades, suspension components, or cosmetic enhancements, they have you covered. - Competitive pricing: With their strong relationships with manufacturers and distributors, PerformanceParts Ltd. is able to offer competitive prices on their products. The ability to shop around and compare prices ensures that customers get the best deal possible. - User-friendly website: The website is well-designed and easy to navigate, allowing customers to quickly find the products they need. The search function and filters further enhance the user experience. - Excellent customer service: PerformanceParts Ltd. is committed to providing exceptional customer service. Their knowledgeable and friendly team is always ready to assist customers with product inquiries, recommendations, and technical support.

Cons

- Limited international shipping: While PerformanceParts Ltd. offers shipping to various countries, their coverage is not as extensive as some other online retailers. International customers may need to check if their location is serviced before making a purchase. - Return policy restrictions: The company's return policy has certain restrictions and conditions, such as a time limit for returns and requirements for original packaging. Customers should review the return policy carefully before making a purchase. - Limited promotions and discounts: While PerformanceParts Ltd. occasionally offers promotions and discounts, they are not as frequent or extensive as some competitors. Customers looking for regular deals may want to explore other options.

User Experience

PerformanceParts Ltd. prioritizes user experience, providing a seamless and intuitive online shopping experience. The website's layout and organization make it easy to navigate, and the search function helps users find specific products. The quick loading times ensure a smooth browsing experience, and customer reviews provide valuable insights for informed decision-making.

Pricing and Value for Money

PerformanceParts Ltd. offers competitive pricing on their products. By leveraging their industry connections, they can offer customers great value for their money. Regular price checks, price-match guarantees, and occasional promotions ensure that customers get the best deals available.

Customer Service

The customer service team at PerformanceParts Ltd. is known for their expertise and excellent assistance. They are readily available to answer any questions, provide product recommendations, and address any concerns. Whether through phone, email, or live chat, customers can expect prompt and helpful responses from the dedicated team.

Product Quality and Selection

PerformanceParts Ltd. sources their products from reputable manufacturers, ensuring top-notch quality and reliability. They offer a vast selection of products, ranging from performance upgrades to exterior styling enhancements. Customers can browse through a comprehensive range of trusted brands, enabling them to find the perfect product to suit their needs.

Website Usability

The PerformanceParts Ltd. website is designed to be user-friendly, with a clean and intuitive interface. The search function makes it easy to find specific products, while various filters allow customers to narrow down their search results. The responsive design ensures a seamless experience across different devices, whether on desktop or mobile.

Returns and Exchanges

PerformanceParts Ltd. has a clear and transparent return policy. Customers have a certain time frame within which they can request returns, and the company provides guidelines for packaging and condition requirements. While return shipping costs may apply, PerformanceParts Ltd. ensures a smooth returns process and promptly resolves any issues or concerns.

Promotions and Discounts

While PerformanceParts Ltd. occasionally offers promotions and discounts, they may not be as frequent or extensive as some other retailers. Customers should keep an eye on the website and subscribe to the newsletter to stay updated on the latest deals and offers.

Reputation

PerformanceParts Ltd. has built a strong reputation within the automotive community. Their commitment to quality products, competitive pricing, and exceptional customer service has garnered positive reviews from customers. Their dedication to customer satisfaction and industry expertise has contributed to their trusted reputation.

Payment Options

PerformanceParts Ltd. offers a variety of secure payment options to ensure customer convenience and security. Customers can choose from popular methods such as credit cards, debit cards, PayPal, and other secure payment gateways.

Loyalty Programs

Currently, PerformanceParts Ltd. does not offer a specific loyalty program for customers. However, their commitment to delivering great value, exceptional service, and frequent promotions serves as a testament to their dedication to customer loyalty.

Customer Reviews

Customers value PerformanceParts Ltd. for their extensive product range, competitive pricing, and excellent customer service. Positive reviews highlight the company's reliability, fast shipping, and knowledgeable customer support. While there may be some isolated negative reviews, overall, the majority of customers have a positive experience with PerformanceParts Ltd.

Community Involvement

PerformanceParts Ltd. actively engages with the automotive community through social media platforms, industry events, and partnerships. They provide valuable content, such as installation guides and product reviews, to assist customers in making informed decisions. Their involvement in the community showcases their commitment to the automotive enthusiast culture.

Shipping and Costs

PerformanceParts Ltd. offers reliable and timely shipping services. They provide different shipping options to accommodate customer preferences, along with tracking numbers for easy order tracking. Shipping costs vary depending on the destination and the size/weight of the items purchased. Customers can view estimated shipping costs during the checkout process before finalizing their order.