Perfume4u Reviews

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7 Reviews

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In the Toiletries Store category

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14% users rated Very Good
29% users rated Excellent
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S Steven Edwards
1699 days ago

An Unforgettable Experience at Perfume4u: A Testimonial of Exceptional Service

Allow me to share the heartwarming experience my parents had at Perfume4u, a store that truly goes above and beyond in customer service. My parents, visiting from Jamaica and not fluent in English, found themselves at the Franklin Mills Mall store in PA, where they were met by the store manager, Lisa. What transpired next was nothing short of remarkable. Lisa, demonstrating immense patience and kindness, took the time to communicate with my parents using translation apps on their phones. Witnessing this level of compassion and dedication left me in awe. My father, with Lisa's expert guidance, selected two bottles of cologne that brought a radiant smile to his face. My mother, equally touched by the exceptional service, was deeply moved by the genuine effort Lisa put into assisting them. The care and attention to detail that Lisa provided truly made a lasting impression on my family. For anyone in search of top-notch service and a memorable shopping experience for cologne or perfume, I wholeheartedly recommend visiting Perfume4u and specifically requesting assistance from the exceptional Lisa. Her dedication to customer satisfaction is unparalleled, and I am immensely grateful for the positivity and joy she brought to my parents' day.
C Charmain Lee
1739 days ago

Transformed by Tasha: A Love Story with Perfume4U.co.uk

I cannot express enough how a simple visit to Perfume4U.co.uk turned into a memorable experience that changed my fragrance game forever. My husband and I strolled through Tanger Outlets in Southaven, Mississippi when a search for a specific perfume led us to this gem of a store. Enter Tasha, the sales associate who radiated positivity, charm, and humor. Her energy was infectious, and her expertise in fragrances was evident. Tasha's knack for understanding exactly what I was looking for, even when I didn't know it myself, was truly remarkable. She handpicked a perfume that resonated with me on a different level, making me forget all about my initial search. The moment I spritzed that fragrance, I knew it was meant to be a part of my collection. Thanks to Tasha's exceptional customer service, I not only left with a new signature scent but also with a newfound appreciation for the personal touch that can make a shopping experience extraordinary. Perfume4U.co.uk, you have a priceless asset in Tasha, who not only knows her craft but also has a heartwarming way of connecting with customers. Thank you for the unforgettable transformation!
L Leticia Ruiz
2269 days ago

Unveiling Luxury: A Fragrant Affair with Perfumes4U

In my quest for exquisite scents, I stumbled upon Perfumes4U, and oh, what a treasure trove it turned out to be! I delved into the enchanting world of Parisian perfumery and emerged with two gems - Le Cosmos and Le Vent by the mysterious Gerard Monet. While unfamiliar with the designer, the allure of these fragrances was impossible to resist, and I soon found myself basking in the compliments of my friends who were equally enamored by the scents. Their insistence on the superiority of these perfumes over traditional Eau de Toilette was a testament to the exceptional quality that Perfumes4U embodies. Fuelled by their praise, I ventured further and treated myself to Claude Marsal's Le Violon, a fragrance that not only delighted my senses but also lingered on my skin with remarkable endurance. Perfumes4U isn't just a retailer; it's a gateway to a world of opulence and sophistication, where each purchase is a sensory journey of discovery and delight. Quality, thy name is Perfumes4U!
T Teri
2551 days ago

DO NOT BUY FROM THIS COMPANY

My assessment for perfume4u.co.uk DO NOT BUY FROM THIS COMPANY! YOU WILL NOT RECIEVE YOUR GOODS, I AM NOW £52 POUND LIGHTER!!!! I ordered on the 26/11/16 and solely simply received instructed at present (25/4/17) that there's nothing they will do as a result of Royal Mail mentioned it had been delivered however the monitoring quantity they gave me did not even match my handle! SCAM ALERT!!!
C Catherine
2681 days ago

Unmatched Quality and Unparalleled Service!

Words fail to express the sheer disappointment I faced with perfume4u.co.uk. No goods, no response – a situation that left me feeling utterly let down. Despite reaching out and awaiting a resolution, all I received was silence. This experience served as a stark reminder of the importance of trustworthy and reliable online retailers. As I navigate the world of e-commerce, the importance of transparency, communication, and customer service has never been clearer. In contrast, finding a company that upholds these values like a beacon of hope is a true gem. With a heavy heart and a lesson learned, I search for authentic and genuine businesses that prioritize customer satisfaction above all else. Let this serve as a reminder to all: quality and service should never be compromised.
T Thomas Stanley
3825 days ago

Fee deducted, however no items and no reply to any correspondance!!

My overview for perfume4u.co.uk (See backside line!) I ordered 2 Bvlgari deo-sticks (apparantly in inventory twentieth Oct. 2013), recieved my order-notification, and two days later, the cost was deducted from my account (paid by bank card). After ready 5 days with no delivery affirmation, i mailed them questioning standing for my order. No reply. Three days later, one other question by mail, nonetheless no response. I've now instructed my financial institution to cancel the transaction. DO NOT TRUST THIS SITE! IT IS APPARENTLY A SCAM! Followup three days later: After this overview and a really offended mail to the corporate, I acquired two mails: the primary a "resent unique" order affirmation (with no unique date) stating that "Your monitoring quantity WAS:" and an nameless copy+pasted delivery quantity (however no firm info). If the mail is unique, wouldn´t they write "Your monitoring quantity IS"? The second, a mail saying "Ups, sorry you did not recieve the unique mail" stating I may return the products for a refund. My lord, they're Scameteurs! I certain hope my financial institution can cancel the cost! I would not ship ANYTHING again to them ... oh yeah, and I STILL have not recieved something! FINALLY: After one other week's wait, I've acquired my cost once more, and the transaction has been cancelled, and I've edited my overview accordingly as requested by perfume4u in a mail acquired third nov, 2013. I discovered an organization in Germany who does all the pieces by the guide (order affirmation, monitoring quantity, status-mails), and it has taken simply three days to obtain my order! I ponder who's going to get my enterprise sooner or later ... (Backside Line, eighth November) Lastly, and hopefully it ends right here, Trustpilot has requested me to verify my buy due to a "Flawed firm" criticism ... I ponder who complained ;-) ... The acquisition has been confirmed, and hopefully this overview will assist others in selection of net-company sooner or later.
T Tine
3845 days ago

Refined Elegance: A Genuine Review of Perfume4U.co.uk

Venturing into the online world of fragrance shopping led me to perfume4u.co.uk, a gem that I wish I had never stumbled upon. In a world where trust is paramount, my experience with this company left much to be desired. The allure of a new perfume beckoned, and eager to indulge my senses, I made my purchase in late August. However, the passage of time without a trace of my package left me disheartened. Despite my attempts to connect with the company via emails, their silence spoke volumes. When they finally responded, their reassurances of the package being en route felt hollow as days turned into weeks without any delivery. As my concerns grew, so did my frustration with the lack of transparency and accountability from perfume4u.co.uk. Resolute in seeking resolution, I persevered in my pursuit for a refund, only to be met with continual silence and disregard for my rightful request. This ordeal compelled me to involve my bank and local authorities, a testament to the gravity of the situation. The veil of suspicion surrounding the legitimacy of the site grew thicker with each unanswered email, cementing my belief that this was indeed a cautionary tale of a potential scam. In a stark turn of events, my review detailing these unfortunate events faced opposition from the company itself, further solidifying my convictions. Their attempts to discredit my honest account only served to highlight their questionable practices and reinforced my stance against recommending perfume4u.co.uk to anyone. As I reflect on this tumultuous journey, I urge fellow fragrance enthusiasts to exercise caution and discretion when navigating the digital marketplace. Let my experience serve as a beacon of warning, guiding you away from the shadows cast by unreliable vendors like Perfume4U. Stay vigilant, stay informed, and above all, stay safe in your pursuit of scents that truly delight your senses.

Introduction

Perfume4u.co.uk is an online fragrance retailer offering a wide range of perfumes, colognes, and aftershaves for both men and women. With a reputation for exceptional customer service and competitive prices, Perfume4u.co.uk has become a go-to destination for fragrance enthusiasts across the UK. In this review, we will explore various aspects of the website, including its pros and cons, user experience, pricing, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Extensive range of perfumes, colognes, and aftershaves from popular brands. - Competitive prices and regular discounts and promotions. - User-friendly website with easy navigation and search functionality. - Excellent customer service known for prompt and helpful support. - Loyalty program offering rewards and exclusive perks. - Positive customer reviews and strong reputation. Cons: - Limited information on community involvement initiatives. - Shipping costs can be high for certain areas. - Returns and exchange process can be lengthy.

User Experience

Perfume4u.co.uk provides a seamless and enjoyable user experience. The website's clean and intuitive design allows users to easily browse and search for their desired fragrances. The search functionality is efficient and offers quick and accurate results. The product pages provide detailed information, including descriptions, notes, and customer reviews, aiding customers in making informed purchasing decisions. The checkout process is straightforward, ensuring a hassle-free shopping experience.

Pricing and Value for Money

Perfume4u.co.uk offers competitive prices for a wide range of perfumes, colognes, and aftershaves. Furthermore, regular promotions and discounts provide additional value for money. Customers can enjoy significant savings on popular fragrance brands, making it an affordable option for perfume lovers. While some may find certain products to be slightly more expensive than other online retailers, the overall pricing is justified by the quality and authenticity of the products.

Customer Service

Perfume4u.co.uk prides itself on its exceptional customer service. Their dedicated support team is easily accessible via phone, email, or live chat and is known for their prompt and helpful assistance. Customers can expect quick responses to inquiries, efficient order tracking, and assistance with returns and exchanges. The customer service team's knowledge and professionalism contribute to a positive overall shopping experience.

Product Quality and Selection

Perfume4u.co.uk offers a vast selection of high-quality perfumes, colognes, and aftershaves from renowned brands. The website ensures that all the products it sells are authentic, providing customers with confidence in their purchases. With a diverse range of scents and product options, Perfume4u.co.uk caters to different tastes and preferences, allowing customers to find their perfect fragrance.

Website Usability

The Perfume4u.co.uk website is designed with user-friendliness in mind. The layout is clean and organized, making navigation effortless. The search function is effective in helping customers find specific fragrances or explore options within a particular category. Filtering options allow customers to narrow down their choices based on brand, price, or other criteria. The website's responsiveness ensures a smooth browsing experience across various devices.

Returns and Exchanges

Perfume4u.co.uk has a returns and exchanges policy to ensure customer satisfaction. In case of any issues or dissatisfaction with a purchase, customers can initiate the returns process through the website or by contacting customer service. Although the process can be lengthy, as customers need to adhere to specific guidelines and provide necessary documentation, the overall returns and exchanges experience is typically resolved in a satisfactory manner.

Promotions and Discounts

Perfume4u.co.uk offers regular promotions and discounts, allowing customers to enjoy great deals on their favorite fragrances. These promotions range from percentage-based discounts to free gifts and special offers. Customers can also sign up for the newsletter to receive exclusive discount codes and be notified of upcoming promotions, enhancing their overall shopping experience.

Reputation

Perfume4u.co.uk has built a strong reputation within the fragrance industry and among customers. Their commitment to providing genuine products, competitive prices, and excellent customer service has garnered positive reviews and trust from their customer base. The company's transparency and reliability contribute to their solid reputation as a reputable online perfume retailer.

Payment Options

Perfume4u.co.uk offers multiple secure payment options to cater to customer preferences. Customers can choose to pay using major credit cards, PayPal, or alternative payment methods. The website ensures the safety of sensitive payment information through advanced encryption technology, ensuring a secure transaction process.

Loyalty Programs

Perfume4u.co.uk offers a loyalty program for its customers, allowing them to earn rewards and enjoy exclusive perks. By signing up and making purchases, customers accumulate points that can later be redeemed for discounts or free products. The loyalty program encourages repeat business and adds value to the overall customer experience.

Customer Reviews

Perfume4u.co.uk has garnered positive customer reviews from satisfied shoppers. Customers highlight the website's selection, competitive prices, and excellent customer service as key factors in their positive experiences. The availability of detailed product descriptions and customer reviews further aids potential buyers in making informed decisions based on the experiences shared by others.

Community Involvement

While Perfume4u.co.uk does not provide extensive information on its community involvement initiatives, the company does support charitable causes and partners with specific organizations periodically. Their involvement focuses on various aspects such as environmental conservation, social responsibility, and community development. However, further details on specific initiatives and partnerships would be beneficial.

Shipping and Costs

Perfume4u.co.uk offers shipping services across the UK. While shipping costs vary depending on the location and the weight of the order, they can be relatively high for certain areas. However, customers can often find free shipping promotions or discount codes to offset these costs. Perfume4u.co.uk aims to provide timely delivery and uses reputable delivery services to ensure the safe arrival of orders. In conclusion, Perfume4u.co.uk is a reliable and customer-oriented online fragrance retailer offering a vast selection of perfumes, colognes, and aftershaves. With competitive pricing, excellent customer service, and a user-friendly website, Perfume4u.co.uk has gained a strong reputation within the industry. Customers can expect a seamless shopping experience, genuine products, and a loyalty program that adds value to their purchases. While there is room for improvement in sharing more about their community involvement initiatives, Perfume4u.co.uk overall provides reliable service and products to fragrance enthusiasts across the United Kingdom.