Introduction
Perfume Booth is an online fragrance store that provides customers with unique scents at affordable prices. The company was founded in 2016 and is based in Delhi, India. Perfume Booth aims to provide premium fragrances and an exceptional customer experience to its users.
Pros and Cons
Pros: - A wide variety of fragrances available. - Affordable prices compared to other retailers. - Easy to navigate website. - Free delivery on all orders. - Generous loyalty program. Cons: - Limited options from popular high-end brands. - Shipping can take longer than average.
User Experience
The website is easy to navigate, and users can browse by category, scent, and brand. The product pages are informative, with a detailed description and a list of notes. Customers can also read reviews from other users to help them make a decision. The checkout process is straightforward, and payment options include credit/debit cards, net banking, and Paytm.
Pricing and Value for Money
Perfume Booth offers fragrances at affordable prices compared to other retailers. Customers can purchase a 100 ml bottle of perfume for as low as INR 475. The company also offers value packs and sample kits to help customers save even more money.
Alternatives
There are other online fragrance stores that customers can consider, such as Nykaa, Amazon, and Sephora. However, Perfume Booth stands out for its curated selection of budget-friendly fragrances.
Customer Service
Perfume Booth has a responsive customer service team that is available via email and phone. The company also has a 30-day return policy for defective or damaged products.
Product Quality and Selection
Perfume Booth offers a wide selection of fragrances for both men and women from popular brands such as Carolina Herrera, Paco Rabanne, and Davidoff. The quality of the products is good, and the scents are long-lasting.
Website Usability
The website is easy to navigate and has a simple layout. Users can search for products by category, brand, or scent. The product pages are informative, and customers can read reviews from other users.
Returns and Exchanges
Perfume Booth has a 30-day return policy for defective or damaged products. Customers can initiate a return by contacting the customer service team via email or phone.
Promotions and Discounts
Perfume Booth offers various promotions and discounts throughout the year, such as seasonal sales and coupon codes. The company also has a loyalty program that rewards customers with points for each purchase.
Reputation
Perfume Booth has a good reputation for providing affordable fragrances and quality customer service. The company has a rating of 4.3 out of 5 on Trustpilot.
Payment Options
Perfume Booth accepts various payment options, such as credit/debit cards, net banking, and Paytm.
Loyalty Programs
Perfume Booth has a loyalty program that rewards customers with points for each purchase. Customers can redeem these points for discounts on future purchases.
Customer Reviews
Customers have generally positive reviews of Perfume Booth, with many stating the affordable prices and a good selection of fragrances.
Community Involvement
Perfume Booth does not have any community involvement initiatives at the moment.
Shipping and Costs
Perfume Booth offers free delivery on all orders. Typically, orders are delivered within 7-10 business days, depending on the location.
