Perfume Booth is an online fragrance store that provides customers with unique scents at affordable prices. The company was founded in 2016 and is based in Delhi, India. Perfume Booth aims to provide premium fragrances and an exceptional customer experience to its users.
Pros and Cons
Pros:
- A wide variety of fragrances available.
- Affordable prices compared to other retailers.
- Easy to navigate website.
- Free delivery on all orders.
- Generous loyalty program.
Cons:
- Limited options from popular high-end brands.
- Shipping can take longer than average.
User Experience
The website is easy to navigate, and users can browse by category, scent, and brand. The product pages are informative, with a detailed description and a list of notes. Customers can also read reviews from other users to help them make a decision. The checkout process is straightforward, and payment options include credit/debit cards, net banking, and Paytm.
Pricing and Value for Money
Perfume Booth offers fragrances at affordable prices compared to other retailers. Customers can purchase a 100 ml bottle of perfume for as low as INR 475. The company also offers value packs and sample kits to help customers save even more money.
Alternatives
There are other online fragrance stores that customers can consider, such as Nykaa, Amazon, and Sephora. However, Perfume Booth stands out for its curated selection of budget-friendly fragrances.
Customer Service
Perfume Booth has a responsive customer service team that is available via email and phone. The company also has a 30-day return policy for defective or damaged products.
Product Quality and Selection
Perfume Booth offers a wide selection of fragrances for both men and women from popular brands such as Carolina Herrera, Paco Rabanne, and Davidoff. The quality of the products is good, and the scents are long-lasting.
Website Usability
The website is easy to navigate and has a simple layout. Users can search for products by category, brand, or scent. The product pages are informative, and customers can read reviews from other users.
Returns and Exchanges
Perfume Booth has a 30-day return policy for defective or damaged products. Customers can initiate a return by contacting the customer service team via email or phone.
Promotions and Discounts
Perfume Booth offers various promotions and discounts throughout the year, such as seasonal sales and coupon codes. The company also has a loyalty program that rewards customers with points for each purchase.
Reputation
Perfume Booth has a good reputation for providing affordable fragrances and quality customer service. The company has a rating of 4.3 out of 5 on Trustpilot.
Payment Options
Perfume Booth accepts various payment options, such as credit/debit cards, net banking, and Paytm.
Loyalty Programs
Perfume Booth has a loyalty program that rewards customers with points for each purchase. Customers can redeem these points for discounts on future purchases.
Customer Reviews
Customers have generally positive reviews of Perfume Booth, with many stating the affordable prices and a good selection of fragrances.
Community Involvement
Perfume Booth does not have any community involvement initiatives at the moment.
Shipping and Costs
Perfume Booth offers free delivery on all orders. Typically, orders are delivered within 7-10 business days, depending on the location.
Review Title: I ordered the perfume that I loved the most
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Pricing
Returns/Refunds
User Interface
Quality
Review Description: I was always feeling confused about buying perfume online since you cannot try them. So one of my friend told me about Perfume Booth and how one can try the fragrance before buying over here. I ordered the tester pack having 7 perfumes and tried them all, it lasted for a month for me. Once I finished it, I ordered the perfume that I loved the most. Just wow!
👤
Reviewer Name: gita sharma
Review Submission Date: 2019-10-25
Review Title: I ordered the perfume that I loved the most
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I was always feeling confused about buying perfume online since you cannot try them. So one of my friend told me about Perfume Booth and how one can try the fragrance before buying over here. I ordered the tester pack having 7 perfumes and tried them all, it lasted for a month for me. Once I finished it, I ordered the perfume that I loved the most. Just wow!
👤
Reviewer Name: Vikash singh
Review Submission Date: 2019-09-22
Review Title: I ordered scent shot pack from here and…
Customer Support
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Review Description: I ordered scent shot pack from here and to my surprise it turned out pretty nice. One vial was not working properly so the customer care guy helped me and sent another one for replacement. Nice website, delivery and service. I will buy again.
👤
Reviewer Name: Vikash singh
Review Submission Date: 2019-09-22
Review Title: I ordered scent shot pack from here and…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I ordered scent shot pack from here and to my surprise it turned out pretty nice. One vial was not
working properly so the customer care guy helped me and sent another one for replacement. Nice
website, delivery and service. I will buy again.
👤
Reviewer Name: kundan singh
Review Submission Date: 2019-09-08
Review Title: I am amazed to find 7 perfumes in it with free vouchers
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Review Description: I never feel safe to buy perfumes online without trying. But when I found out about the websitePerfume Booth and heard that they send samples it was a dream come true. I ordered a pack ofscent shot from the website and I am amazed to find 7 perfumes in it with free vouchers. Justamazing! I will definitely use the voucher to buy the perfume in full size.
👤
Reviewer Name: kundan singh
Review Submission Date: 2019-09-08
Review Title: I am amazed to find 7 perfumes in it with free vouchers
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I never feel safe to buy perfumes online without trying. But when I found out about the website
Perfume Booth and heard that they send samples it was a dream come true. I ordered a pack of
scent shot from the website and I am amazed to find 7 perfumes in it with free vouchers. Just
amazing! I will definitely use the voucher to buy the perfume in full size.
👤
Reviewer Name: puspraj kumar
Review Submission Date: 2019-07-23
Review Title: Very nice website
Customer Support
Pricing
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Review Description: For me this website is nothing less than a blessing. I forgot to buy gift for my mother on her birthday who is living in another state. So I ordered a ladies perfume for her from Lomani brand and they delivered it on time to her on her birthday. I am thankful for their service!
👤
Reviewer Name: puspraj kumar
Review Submission Date: 2019-07-23
Review Title: Very nice website
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: For me this website is nothing less than a blessing. I forgot to buy gift for my mother on her birthday who is living in another state. So I ordered a ladies perfume for her from Lomani brand and they delivered it on time to her on her birthday. I am thankful for their service!
👤
Reviewer Name: Anju Deswal
Review Submission Date: 2019-06-27
Review Title: Amazing Perfume for us. I like it:)
Customer Support
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Review Description: I was doubtful about this site first but after that they delivered the product on time and in good condition, I think I will shop here again. Good perfume, packed nicely and it is worth buying. I like the range of perfumes here. Next I think I will buy the deodorant over here.
👤
Reviewer Name: Anju Deswal
Review Submission Date: 2019-06-27
Review Title: Amazing Perfume for us. I like it:)
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: I was doubtful about this site first but after that they delivered the product on time and in good condition, I think I will shop here again. Good perfume, packed nicely and it is worth buying. I like the range of perfumes here. Next I think I will buy the deodorant over here.