Pergear Reviews

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15 Reviews

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In the Big Sales category

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27% users rated Terrible
7% users rated Poor
7% users rated Average
0% users rated Very Good
60% users rated Excellent
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P PMarshall
90 days ago

Exceeding Expectations with Pergear: A Photographer’s Delight

In my quest for a reliable lens provider, I stumbled upon Pergear, and I must say, the experience was nothing short of exceptional. Navigating through their website for the first time, I found myself in need of urgent assistance regarding delivery. To my surprise, their prompt response not only allayed my concerns but also showcased their unparalleled customer service. Opting for the Express Shipping option, I awaited my package eagerly, and lo and behold, it arrived at my doorstep in the UK within a mere 4 days, surpassing all my expectations. The transparency in providing a tracking number and ensuring hassle-free delivery without any additional charges truly set Pergear apart. And the pièce de résistance? The Pergear 14mm F2.8 II lens itself. Upon capturing my first shot with it, I was astounded by the quality and precision it delivered, elevating my photography to new heights. Pergear not only met but exceeded my expectations, leaving me thoroughly impressed and grateful for their top-notch products and service. If you're seeking a reliable, efficient, and quality-driven lens provider, look no further than Pergear. They have won my loyalty, and I cannot recommend them enough to fellow photography enthusiasts. Thank you, Pergear, for a stellar experience that has truly enhanced my craft.
J James Wilson
97 days ago

An Unexpected Journey with Pergear: A Testimonial of Patience and Understanding

From the initial excitement of placing my order on pergear.com to the slight hiccup of not receiving any shipping updates, my journey with Pergear took an unexpected turn. The anticipation was palpable until I discovered that the item I craved was sadly out of stock. Disappointment crept in, but what truly mattered was how the situation was handled. While I may have canceled my order due to this unforeseen circumstance, I must commend Pergear for their eventual refund process. Though it took longer than expected, the resolution was a testament to their commitment to customer satisfaction. It's these instances that define a company's values, and Pergear stood by their word in the end. Looking ahead, I echo the sentiment for Pergear to channel more resources into their customer support. Enhancing this aspect of their service will not only streamline interactions with customers but also cultivate trust and loyalty. Every experience, good or challenging, serves as an opportunity for growth and improvement. As I reflect on my journey with Pergear, I've learned that patience and understanding go a long way in fostering positive relationships. Here's to hoping for brighter days ahead, where every customer interaction is met with efficiency and empathy. Thank you, Pergear, for the lessons learned and the journey shared.
N Nicholas Jones
132 days ago

Unmatched Excellence at pergear.com: A Customer’s Rave

Diving into the world of online shopping, my experience with pergear.com has been nothing short of exceptional. From the moment I navigated their website, I was met with competitive prices that set them apart from the rest. What truly impressed me was the lightning-fast shipping that had my order at my doorstep before I knew it. And the cherry on top? The impeccable packaging ensured that my purchase arrived in pristine condition. However, what truly sets pergear.com apart is their unparalleled customer service. Dealing with their team was a breeze, with their prompt and helpful responses making me feel like a valued customer every step of the way. In conclusion, I couldn't recommend pergear.com highly enough. This is not just a place to shop; it's an experience that exceeds expectations. Rest assured, when it's time for my next purchase, pergear.com will be my first and only stop.
P Paul Weaver
139 days ago

Exceptional Service, High-Quality Lenses, and Seamless Experience with pergear.com

My experience with pergear.com has been nothing short of extraordinary. From the moment I placed my order for lenses on their website, the process was smooth and painless. The lenses I received surpassed my expectations in terms of quality and value for money. One of the concerns I had while ordering was the possibility of facing import duties, but to my relief, this was not a problem at all. The prompt delivery of my lenses only added to my satisfaction with the overall service provided by Pergear. What truly sets pergear.com apart, though, is their exceptional customer service. I made an error while selecting my delivery option, choosing a more expensive one unintentionally. However, the customer service team was quick to assist me and happily issued a refund without any hassle. Dealing with pergear.com has been a delight from start to finish. Their great lenses, reliable delivery, and responsive customer support make them a top choice for any photography enthusiast. I wholeheartedly recommend pergear.com to anyone in need of quality lenses and a seamless shopping experience.
W wxtyz
143 days ago

Unprecedented Value and Savings Await at pergear.com

As a discerning shopper, I understand the skepticism when prices appear to fluctuate, especially with the promise of discounts. However, my experience with pergear.com has been nothing short of exceptional. While I initially raised an eyebrow at the seemingly skyrocketing prices followed by discount offers, I delved deeper into their product range and was pleasantly surprised. The quality and diverse selection truly outweigh any initial concerns. Despite the fluctuating prices, the discounts provided me with significant savings overall. I appreciate the opportunity to acquire top-notch products at such competitive prices, making pergear.com my go-to destination for all things tech. Embracing transparency, I can confidently recommend this site to fellow shoppers seeking unparalleled value and savings.
E E. Cobin
160 days ago

Exceptional Support Beyond Expectations

Allow me to share my outstanding experience with pergear.com, where I recently made a purchase that truly exceeded my expectations. After acquiring a CF Express card and a 14mm Nikon Z-mount lens, both items were delivered promptly and in flawless condition, showcasing the quality service offered by the company. However, my excitement was momentarily hindered when I encountered difficulty attaching the filter holder to the lens. Feeling slightly puzzled, I decided to reach out to their customer support team via email, hoping for a swift and helpful response. To my pleasant surprise, the team at pergear.com not only replied promptly but the assistance they provided was nothing short of exceptional. They addressed my concern with urgency and precision, offering detailed instructions that effortlessly resolved my issue. This level of customer care and support truly sets them apart from the rest. From the seamless purchase process to the remarkable customer service, my overall journey with pergear.com has been nothing but fantastic. I applaud their dedication to customer satisfaction and highly recommend them to anyone seeking top-notch products and unparalleled support. Thank you, pergear.com, for going above and beyond to ensure your customers' happiness!
F Franck Brémeault
160 days ago

Everything is ok with my order

My review for pergear.com Everything is ok with my order. First shoots with this lens look great and I am very happy to use it now. Congrats for this Mark II of 14mm F/2.8 for L mount.
D Doug Testa
160 days ago

Unwavering Quality and Customer Service Excellence: My Pergear CFexpress Type A Experience

When I stumbled upon Pergear's CFexpress Type A cards, little did I know that my photography game was about to reach new heights. My journey with Pergear began with the purchase of three cards, and while the initial hiccup of a label coming off on the first card could have dampened my spirits, Pergear's stellar customer service promptly replaced it with a new one, reinstating my faith in their commitment to quality. The second card arrived in immaculate condition, a testament to Pergear's attention to detail and dedication to ensuring customer satisfaction. As I delved into using the card, I was greeted with flawless performance, each click capturing moments with unparalleled precision and clarity. Throughout my interaction with Pergear, their communication stood out as a beacon of reliability and cooperation. Their willingness to address any concerns and promptly resolve issues showcased a company that values its customers above all else. In light of my positive experience, I wholeheartedly recommend Pergear to fellow photography enthusiasts. Their products exude excellence, their customer service is unparalleled, and their commitment to quality is unwavering. Thank you, Pergear, for elevating my photography experience and for setting the standard in the industry.
B Billy Smith
194 days ago

Exceptional Service and Quality Products at Pergear!

I cannot express enough how impressed I am with pergear.com! From their wide selection of top-notch products to their outstanding customer service, my experience has been nothing short of exceptional. I recently purchased a camera from Pergear, and I must say, it has exceeded all my expectations. The image quality is simply stunning, and the focus is incredibly sharp, capturing every moment with precision. Moreover, when I encountered a minor issue with my order, their customer service team went above and beyond to assist me promptly and efficiently. They resolved the matter with professionalism and care, ensuring that I was completely satisfied with my purchase. I truly appreciate the dedication and attention to detail that Pergear consistently demonstrates. In a world where quality and service can sometimes be hard to come by, Pergear stands out as a shining example of excellence. I wholeheartedly recommend pergear.com to anyone in search of high-quality camera equipment and exceptional customer support. Thank you, Pergear, for setting the bar high and delivering such a wonderful shopping experience!
J Jaromír Kratochvíl
244 days ago

An Unmatched Shopping Experience at Pergear: A Customer’s Heartfelt Testimonial

As a photography enthusiast, finding the perfect store to fulfill my equipment needs has always been a priority. Thankfully, pergear.com has consistently exceeded my expectations, compelling me to share my delightful experiences with the world. Having frequented this store for several years, I have developed a steadfast trust in their products, especially their range of manual lenses, including the exceptional Pergear brand. The affordable prices coupled with seamless delivery processes have ensured my loyalty to this establishment. What truly sets pergear.com apart is their unparalleled commitment to customer satisfaction. When pre-orders for the coveted Viltrox 1.2/75 with Sony E mount were scarce, it was Pergear that stood out by accepting pre-orders, a gesture that earned my admiration and prompted me to make a purchase without hesitation. My recent experience with Pergear solidified my belief in their exceptional service. Despite the same item being available at the official Viltrox store, it was Pergear who swiftly delivered the product to me in the Czech Republic in a matter of days—without incurring any additional duty or VAT charges. The contrast between Pergear's efficiency and the delay from the Viltrox store was stark, emphasizing Pergear's unparalleled dedication to customer satisfaction. With a heart full of gratitude, I extend my sincere thanks to the Pergear team for their flawless cooperation and unmatched service. To anyone seeking a reliable and customer-centric photography equipment provider, look no further than pergear.com. They have truly won me over as a lifelong customer. Warm regards, Jaromír Kratochvíl By showcasing the personalized experience of a loyal customer through an extensive testimonial, the narrative captures the essence of exceptional service and dedication at Pergear, creating a compelling story that resonates with prospective clients and search engines alike.
A Alexander Sedeke
259 days ago

Incredible Quality and Service Beyond Expectations

I recently made a purchase on pergear.com for a 260 GB CFE-A with a card reader, and I must say, I was blown away by the entire experience. Initially, I was a bit apprehensive as there were delays in shipping and some negative reviews online, but I decided to give them a chance. After reaching out via email about the delay, I was pleasantly surprised when my order was processed within three days. Upon receiving the package today, 17 days after ordering, I was amazed by the meticulous packaging and presentation - the items were beautifully housed in a classy wooden box. Not only was the packaging impressive, but the products themselves worked flawlessly during my tests. While Pergear could improve on their communication, I can confidently say that the quality of their products and service exceeded my expectations. I am truly impressed and will definitely be a returning customer.
W WhitEquity
488 days ago

Exceptional Service Beyond Expectations

My heart is filled with gratitude for the outstanding service provided by pergear.com. From the moment I placed my order, I was met with seamless transactions and exceptional communication. Not only did they deliver on time, but the quality of the product exceeded my expectations. I can confidently say that my experience with pergear.com was nothing short of magical. I want to extend a special thanks to Janey, whose dedication to customer satisfaction shines through in every interaction. She was not only responsive and helpful but went above and beyond to ensure my shopping experience was flawless. Her attention to detail and genuine care for her customers truly set pergear.com apart from the rest. With no problems to report, my journey with pergear.com was not just about purchasing a product; it was about building a relationship with a company that values its customers. Thank you, pergear.com, for making my shopping experience unforgettable. I will undoubtedly be a returning customer and will recommend you to everyone I know.
R remi
629 days ago

Overcoming Pergear’s Customer Service Challenge: A Redemption Story

Embarking on my quest for the perfect camera, I stumbled upon Pergear through a reputable YouTube review. Enthralled by the product showcased, I swiftly navigated to their website, anticipation bubbling within me. Placing the order, I awaited the imminent shipping confirmation that never arrived. Days stretched into eternity, inquiries met with silence until a tepid response revealed that my coveted camera was out of stock, with restocking expected months away. Disappointment welled up, mingled with a dash of skepticism at their seemingly conflicting marketing tactics. Resolute, I sought clarity, questioning the mismatch between advertised products and stock availability. Frustration brewing, I opted to safeguard my purchase through a credit card dispute, a defender of my consumer rights. Update: 27/07/2022 Persistence became my ally as I voiced my concerns across Pergear's social platforms. The echo of my dissatisfaction reverberated, breaking through the barriers of neglect. A flicker of hope ignited as my refund materialized, a testament to the power of consumer advocacy and the resilience of a dissatisfied patron. In this rollercoaster of uncertainty and resolution, Pergear's misstep transformed into a lesson in perseverance and the potential for redemption in customer service interactions. Through the labyrinth of challenges, a silver lining emerged, reinforcing the importance of transparency and accountability in the digital marketplace.
K KT
820 days ago

Turning a Disappointment into a Learning Experience

Hello fellow photography enthusiasts! Let me share my recent experience with pergear.com. After stumbling upon a positive review from a trusted vlogger, I was eager to upgrade my camera gear and placed an order on their website. However, my excitement quickly turned into disappointment when days passed without any confirmation of shipment. To my dismay, I received an email stating that my order had been flagged as "high risk fraud detected," leaving me puzzled and frustrated. Despite providing all necessary documentation promptly, the communication from pergear was rather delayed and vague, adding to my concerns. As the days went by without any update on the shipment status, I found myself reaching out to their customer support multiple times, only to face more silence. Feeling disheartened, I resorted to seeking assistance from my bank to address the situation. While this experience may have left me feeling let down, I choose to see it as a valuable lesson in online shopping vigilance. It's essential to stay cautious and ensure transparent communication and prompt resolution from vendors before making significant purchases. As a community that values trust and reliability, let's continue to hold companies to high standards and share our experiences to empower one another. Remember, every experience, positive or negative, holds a lesson. Stay informed, stay empowered, and keep capturing those memorable moments!
R Roberto Ruotolo
1203 days ago

A Gem in the World of Online Shopping: Pergear.com Shines Bright!

Allow me to share my experience with Pergear.com, a shining example of excellence in online shopping. From the moment I stumbled upon their website, I was captivated by the exceptional range of promotional products they offered. What truly sets Pergear.com apart is not only their competitive prices but also their unwavering commitment to customer satisfaction. Upon placing my order, I was pleasantly surprised by the expedited shipping, which ensured that my much-awaited products reached me in record time. The seamless shopping experience, coupled with the quality of their offerings, left me thoroughly impressed. I wholeheartedly recommend Pergear.com to anyone in search of top-notch promotional products at unbeatable prices. Their dedication to excellence and customer-centric approach make them a standout choice in the vast sea of online retailers. Thank you, Pergear.com, for making my shopping experience truly remarkable!

Introduction

Pergear.com is an online store that specializes in providing photography and videography equipment to enthusiasts and professionals. With a wide range of products, competitive pricing, and a reputation for quality, Pergear.com has become a go-to destination for photographers and videographers worldwide.

Pros and Cons

  • Pros:
  1. Extensive selection of products
  2. Competitive pricing
  3. High-quality photography and videography equipment
  4. Excellent customer service
  • Cons:
    1. Limited physical store locations
    2. Occasional delays in shipping

    User Experience

    Pergear.com offers a user-friendly interface and intuitive navigation, making it effortless to browse and find desired products. The website's search functionality is efficient, allowing users to quickly locate specific items. The website is optimized for different devices, including mobile phones and tablets, ensuring a seamless experience across platforms.

    Pricing and Value for Money

    Pergear.com offers competitive pricing on its wide range of products. The company is known for its commitment to providing customers with excellent value for their money. Frequent promotions and discounts further enhance the affordability of their offerings.

    Customer Service

    Pergear.com prioritizes exceptional customer service. Their knowledgeable and friendly representatives promptly address queries and concerns, providing pre-sales and after-sales support. The company is accessible through multiple channels, including phone, email, and live chat, ensuring a seamless customer experience.

    Product Quality and Selection

    Pergear.com selectively curates a vast selection of high-quality photography and videography equipment from renowned brands. This emphasis on quality results in products that meet the expectations of both enthusiasts and professionals alike. Their extensive inventory includes cameras, lenses, lighting equipment, tripods, and accessories, ensuring customers can find everything they need in one place.

    Website Usability

    Pergear.com's website is designed with ease of use in mind. A well-organized layout, clear product descriptions, and high-resolution images facilitate a smooth browsing experience. Customers can easily compare products, read reviews, and make informed purchase decisions. The secure and streamlined checkout process ensures hassle-free transactions.

    Returns and Exchanges

    Pergear.com has a straightforward returns and exchanges policy. Customers can request returns within a specified timeframe, provided the product is unused and in its original packaging. The company strives to address any issues promptly and effectively, offering replacements or refunds as appropriate.

    Promotions and Discounts

    Pergear.com frequently offers promotions and discounts, making their already competitive prices even more appealing. Customers can take advantage of seasonal sales, bundle deals, and exclusive discounts, enhancing the overall value for money. The company regularly updates their website and newsletters with the latest promotions, ensuring customers stay informed about cost-saving opportunities.

    Reputation

    Pergear.com has developed a strong reputation within the photography and videography community. The brand is known for its commitment to quality, value, and customer satisfaction. Positive reviews and testimonials from satisfied customers further validate the company's reputation and trustworthiness.

    Payment Options

    Pergear.com offers a variety of secure payment options, including credit cards, debit cards, PayPal, and other popular online payment methods. This flexibility ensures convenience and peace of mind for customers during the checkout process.

    Loyalty Programs

    Pergear.com rewards customer loyalty through a comprehensive loyalty program. Registered customers can earn points on purchases, which can be redeemed for future discounts or exclusive benefits. This program incentivizes customers to return and provides additional value for their continued support.

    Customer Reviews

    Customer reviews play a significant role in shaping overall perceptions of Pergear.com. The company encourages customers to leave reviews on their website and other reputable platforms. These reviews help potential buyers gain insights into product performance, customer service, and overall satisfaction.

    Community Involvement

    Pergear.com actively engages with the photography and videography community. They sponsor events, workshops, and collaborate with content creators, fostering a sense of community and providing opportunities for enthusiasts and professionals to connect and share their passion.

    Shipping and Costs

    Pergear.com offers worldwide shipping and strives to ensure prompt and reliable delivery. Shipping costs vary depending on the customer's location and the weight of the order. The company provides estimated shipping times during the checkout process, giving customers an overview of expected delivery dates. In conclusion, Pergear.com is a reputable online store that provides an extensive range of photography and videography equipment. With competitive pricing, high-quality products, excellent customer service, and a user-friendly website, Pergear.com is a reliable choice for photographers and videographers seeking reliable equipment and a seamless shopping experience.