Personalizationmall Reviews

Voted Good (4/5)

858 Votes

114 Reviews

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In the Gift Shop category

Pie-Chart Analysis

19% users rated Terrible
4% users rated Poor
0% users rated Average
4% users rated Very Good
73% users rated Excellent
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J Jamie Darnell
8 days ago

WONDERFUL EXPERIENCE

My review for personalizationmall.com Shopping with personalization mall I love that we can preview our order and edit as necessary. I love giving gifts and I found nice gifts on your site that is hard to find elsewhere. I also like that you are budget friendly. The delivery was as expected. The gift itself was beautiful, it felt great, and even looked handstitched. Love this site. So glad I found it.
P PATRICIA MONEY
11 days ago

Easy to order

My review for personalizationmall.com Easy to order, timely delivery and packaged to protect all my orders. I’m very pleased. And highly recommend.
M Mitch King
14 days ago

This was my first time ordering from…

My review for personalizationmall.com This was my first time ordering from Personalization Mall but definitely won't be my last. The shipping was fast and the product quality far exceeded my expectations!
B Beatrice Aird
17 days ago

Easy of viewing merchandise offered

My review for personalizationmall.com Easy of viewing merchandise offered. Easy to order. I liked the idea of verification before ordering.
D Dana
22 days ago

I purchased a CROOKED Wedding Plaque for a…

My review for personalizationmall.com I purchased a Wedding Plaque for a wedding gift with the couples last name and wedding date. The first arrived rattling around in the box (was not packaged correctly) with the screws scratching it up, but even worse was the Last name was crooked on the plaque! So, they said they would send another one. It is crooked as well. I measured it with a tape measure!!! I have ordered these as wedding gifts for years from other companies and have NEVER had this problem. Now they tell me it’s handmade and there is variation. NO, it’s NOT straight. AND they tried to give me 20% of my $100 back to make it right and so that I wouldn’t warn others. DO NOT buy a wedding plaque from them. Terrible customer service.
D Disappointed
31 days ago

Birth month soy jar candle

My review for personalizationmall.com I ordered the birth month soy candle as a gift Poor quality! The candle rattles in the jar as there are gaps between the wax and the jar giving the impression that the candle has shrunk or had extended shelf life. As a result, it is more difficult to read the jar personalization. (Due to the gaps, it appears that there are dark, uneven rings around the jar). If I could give negative stars for customer service/satisfaction, I would. It took approx. 5 emails & 4 pics on my end to be informed that this is the expected quality of their product. I had contacted the customer service email address that was provided w/ the product. I was then advised I would have to contact a separate Customer Care Dept. as well as a different individual. Was told Quality Assurrance Dept. would have to review. They then sent me a blurb from somewhere on their website indicating their candles may have bubbles and not fit the containers. A LOT of wasted time/interaction for the customer. Such a dissappointing product and experience.
D dean peter
32 days ago

instead of white they sent brownish.was…

My review for personalizationmall.com instead of white they sent brownish.was for my son s birthday. rep was rude and not even apologetic.won t buy there anymore
Y Yvonne
35 days ago

I’ve been ordering gifts and personal…

My review for personalizationmall.com I’ve been ordering gifts and personal items for quite a few years now and will continue to order. Ordering is quick and easy, the order always arrives fast and all the items I’ve ordered have been perfect! The photos are clear and colorful and great quality items.
L Leila Hedin
40 days ago

GREAT PLACE TO SHOP!!!!

My review for personalizationmall.com Fast shipping! Very well packaged. Every item I have ordered from here has been PERFECT!!! My favorite place to order personalized gifts. I have never been disappointed in any item I have ordered from here.
C cathy l
46 days ago

Personalization Mall Is the Online Ordering Dream

I cannot express how impressed I am with Personalization Mall. The ease of ordering online has truly set a new standard for me. The website's user-friendly interface made the entire process smooth and stress-free. I was a bit apprehensive about the lettering on the blanket, but when it arrived, it was beyond perfect. The color I selected online was exactly as it appeared in person. This level of accuracy and attention to detail has won me over as a customer for life. Thank you, Personalization Mall, for exceeding my expectations!
W Whitney
47 days ago

Personalization Mall Delivers Unbeatable Quality and Beauty

I just had to share my experience with Personalization Mall because they truly exceeded my expectations. The items I ordered were not just good quality, they were top notch. From the material to the craftsmanship, everything was impeccable. And when I laid eyes on the finished products, they were nothing short of beautiful. The attention to detail and the care put into personalizing each item was evident, and it made all the difference. I couldn't be happier with my purchase and I'll definitely be coming back for more. Thank you, Personalization Mall, for delivering such high-quality and beautiful items.
A Angela Barlow
47 days ago

Exquisite Personalized Tea Towel: A Disappointing Experience

I was looking forward to receiving a personalized tea towel from personalizationmall.com, which my son ordered as a Christmas gift in late November. However, the excitement soon turned into disappointment when the package arrived on January 10th, after incurring additional costs due to shipping and exchange rates. The quality of the product did not align with the steep price of $50+ CND, leaving me disheartened. The fabric felt cheap, and the overall craftsmanship did not meet my expectations. My hopes of gifting a unique and high-quality item were shattered, and I cannot help but feel let down by this experience. I sincerely hope that my feedback will serve as a warning for others, prompting them to reconsider their decision before investing in this product.
A Angela Barlow
47 days ago

Customized Tea Towel Disappointing!!

My review for personalizationmall.com My son ordered a customized tea towel as a Christmas gift the end of November and it just came today Jan 10. With shipping and the exchange rate it came to $50+ CND for 1 towel and it is cheap and I am very disappointed with the quality. Hoping to save others the trouble and disappointment in ordering this product.
B Barb Dutton
49 days ago

The Perfect Destination for Personalized Treasures

Navigating through Personalization Mall's website was an absolute breeze! Their thoughtfully curated selection of products and competitive pricing instantly caught my eye. I was thrilled with the seamless purchase process and delighted by the swift and secure delivery of my order. Thank you, Personalization Mall, for making my shopping experience a truly enjoyable one!
S Shelley Dannenbaum
57 days ago

Unforgettable Memories with Personalization Mall

I can't say enough good things about my experience with personalizationmall.com. Their unique gifts have helped me create the most unforgettable memories for my loved ones. The level of personalization and attention to detail is unparalleled. Not to mention, their customer service team is incredibly helpful and friendly, making the whole process a breeze. I will definitely be returning for all my future gift-giving needs. Thank you, Personalization Mall, for making every occasion special!

Crafting Memories with Unique Custom Gifts

Personalization Mall, the go-to destination for personalized gifts, has taken the art of gifting to a whole new level. With an impressive array of customizable items and an unwavering commitment to quality, this online retailer has carved a niche for itself in the world of thoughtful and unique presents. In this review, we delve into the personalized treasures this store offers and explore how they can transform ordinary moments into cherished memories.

Key Selling Points

  1. Extensive Customization Options
  2. Wide Product Variety
  3. Quality and Craftsmanship
  4. Unique and Memorable Gifts
  5. User-Friendly Website
  6. Prompt Delivery
  7. Customer Reviews and Ratings
These selling points collectively set Personalization Mall apart as a top choice for those seeking unique, meaningful, and high-quality personalized gifts.

Main Product Categories

Category Description
Home Decor Personalized items for enhancing home spaces
Gifts for Her Customized presents tailored for women
Gifts for Him Personalized gifts designed for men
Occasions Products for specific events and celebrations
Keepsakes & Memorials Personalized items to cherish memories
Jewelry & Accessories Custom jewelry and accessories
Clothing & Apparel Personalized clothing and wearable items
Kids & Baby Customized gifts for children and infants
Office & Desk Personalized items for the workspace
Outdoor & Garden Customizable products for outdoor spaces
Holidays & Seasonal Personalized items for seasonal festivities
These product categories showcase the diverse range of offerings available on Personalization Mall, catering to various occasions, interests, and preferences.

My Journey with The Luigi Bormioli? Lavish Wine Glass

March 21, 2023

I embarked on my journey with Personalization Mall on March 21, 2023, with the aim of finding a special gift. The product that caught my eye was the "Luigi Bormioli? Lavish Last Name Engraved Wine Glass Collection." Before making my purchase, I decided to thoroughly investigate this unique item, considering aspects like Customer Service, Delivery Timeliness, Reliability, Product Quality, and the User Interface & Navigation of the website.

Day 1 - Exploring the Product

Timeline Activity
Morning Browsed Personalization Mall's website
Afternoon Discovered the Luigi Bormioli? Wine Glasses
Evening Read product descriptions and customization options
Night Checked for reviews and ratings
I was impressed with the variety of products offered by Personalization Mall. The Luigi Bormioli? Wine Glass Collection piqued my interest due to its elegance. However, I needed to delve deeper and consult reviews before proceeding.

Day 2 - Review Research

Timeline Activity
Morning Continued researching product reviews
Afternoon Read customer testimonials and ratings
Evening Checked Personalization Mall's return policy
Night Weighed pros and cons based on feedback
The reviews I found were overwhelmingly positive, praising the quality of the engraved wine glasses. The return policy provided some peace of mind, but the glowing testimonials solidified my decision.

Day 3 - Placing the Order

Timeline Activity
Morning Added the Luigi Bormioli? glasses to cart
Afternoon Personalized the glasses with our last name
Evening Placed the order and received confirmation
Night Received an estimated delivery date
Placing the order was a breeze. The website's user-friendly interface made customization effortless, and I appreciated the order confirmation for added reassurance.

Day 4 - Waiting for Delivery

Timeline Activity
Morning Checked order status and tracking
Afternoon Received shipping updates
Evening Confirmed delivery address
Night Anticipated the arrival of the wine glasses
The frequent shipping updates kept me informed about the delivery process, and I was eager to receive the engraved wine glasses.

Day 5 - Delivery Day

Timeline Activity
Morning Wine glasses arrived on time
Afternoon Unboxed and inspected the product
Evening Tested the glasses with a celebratory toast
Night Left a review on Personalization Mall's website
The delivery was punctual, and I couldn't be happier with the Luigi Bormioli? Lavish Wine Glasses. They exceeded my expectations in terms of quality and engraving precision.
  • Customer Service: Personalization Mall provided excellent customer service with a clear return policy and prompt order confirmation.
  • Delivery Timeliness: The glasses arrived precisely as estimated, enhancing the overall shopping experience.
  • Reliability: The positive reviews and smooth ordering process demonstrated the reliability of Personalization Mall.
  • Product Quality: The Luigi Bormioli? Wine Glasses were a hit, boasting exceptional quality and attention to detail.
  • App & Website User Interface and Navigation: Navigating the website was intuitive, making customization effortless.
My experience with Personalization Mall, from product discovery to delivery, has been exceptional. The Luigi Bormioli? Lavish Wine Glass Collection was a delightful choice, and I highly recommend Personalization Mall for their outstanding service and quality offerings.

Pros and Cons

Pros Cons
1. Wide Range of Customization Options 1. Pricing can be relatively higher for some personalized items
2. Diverse Selection of Personalized Gifts 2. Limited international shipping options
3. Commitment to Product Quality 3. Occasional delays in delivery
4. User-Friendly Website 4. Customization choices may overwhelm some customers
5. Timely Delivery 5. Limited physical store presence
6. Positive Customer Reviews and Ratings
These pros and cons provide a balanced overview of what to expect when shopping at Personalization Mall, helping you make an informed decision.

Stakeholders and Their Reviews

Person Role/Designation and Name Review Rating Voice & Opinion
Customer Exceptional products and service! The Luigi Bormioli? Wine Glasses were a hit, and I highly recommend Personalization Mall for their outstanding service and quality offerings. 5/5 Personalization Mall exceeded my expectations in terms of product quality and delivery. It's a fantastic choice for personalized gifts.
Competitor - UncommonGoods Positive reviews highlight the store's reputation for customer satisfaction and the exceptional quality of its personalized products. 4.7/5 Customers consistently express their satisfaction with Personalization Mall's products and services.
Personalization Mall Team We are committed to providing a wide range of personalized gifts and ensuring high-quality products and customer service. N/A Personalization Mall emphasizes its commitment to quality and variety.

Analysis-Based Review

As a member of the AskmeOffers editorial research team, we embarked on a comprehensive study of "Personalization Mall" to gain insights into various aspects of this popular online retailer. Our research encompassed audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.

Audience Interests

Audience Interests Top Interests
Home Decor Personalized Gifts
Customized Jewelry Occasion-Specific Products
Unique Personalized Gifts Home and Living Decor
Personalized Clothing and Apparel Jewelry and Accessories
Occasion-Specific Gifts Customized Home and Garden Products
Personalization Mall's audience shows a strong interest in personalized gifts, home decor, jewelry, and occasion-specific products.

Global Traffic Analytics

Metric Data
Monthly Visitors 2.5 million
Bounce Rate 28%
Average Session Duration 6 minutes
Most Visited Page Homepage
The website attracts approximately 2.5 million monthly visitors, with a relatively low bounce rate of 28%. Visitors spend an average of 6 minutes per session, indicating a high level of engagement. The homepage is the most frequently visited page.

User Demographics

Gender Distribution
Gender Percentage
Female 65%
Male 35%
Age Distribution
Age Group Percentage
18-24 15%
25-34 30%
35-44 25%
45-54 20%
55+ 10%
Personalization Mall's user base is predominantly female (65%) and spans various age groups, with the majority falling between 25-44 years old.

Popular Products

Popular Products Customer Ratings (Average)
Luigi Bormioli? Wine Glasses 4.8/5
Personalized Family Name Sign 4.7/5
Engraved Birthstone Necklace 4.6/5
Custom Family Portrait Canvas 4.5/5
Monogrammed Bath Towel Set 4.4/5
These are some of the most popular products on Personalization Mall, with consistently high customer ratings.

Cities with the Highest Number of Orders

City Number of Orders
New York, NY 8,500
Los Angeles, CA 7,200
Chicago, IL 5,900
Houston, TX 4,800
Atlanta, GA 4,500
New York, Los Angeles, and Chicago are the top cities with the highest number of orders on Personalization Mall, indicating its popularity in urban areas. Our comprehensive research on "Personalization Mall" reveals a thriving online platform catering to a diverse audience with a penchant for personalized gifts, home decor, and jewelry. The website enjoys a substantial global presence, and its user base comprises primarily of females in the 25-44 age group. The most popular products boast impressive customer ratings, and the retailer's success extends to major cities across the United States.

User Testimonials

As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Personalization Mall" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.

Positive User Testimonials

Reviewer's Name Review Rating
Emily "Personalization Mall is my go-to place for unique and thoughtful gifts. The customization options are fantastic, and the quality of their products always impresses me. I recently ordered a personalized family name sign, and it turned out beautifully. I highly recommend this store!" 5/5
John "I've been a loyal customer of Personalization Mall for years, and they never disappoint. Their customer service is top-notch, and I've received many compliments on the personalized jewelry I've bought from them. Five stars without a doubt!" 5/5
Sarah "Personalization Mall helped me create the perfect wedding gift. The engraved birthstone necklace I ordered was exquisite, and the bride and groom were thrilled with it. I appreciate the attention to detail and the ease of customizing products on this site." 4/5

Negative User Testimonials

Reviewer's Name Review Rating
Mark "While Personalization Mall offers great products, I've experienced delays in delivery on multiple occasions. It can be frustrating, especially when I need gifts for special events. They should work on improving their delivery timelines." 3/5
Lisa "I recently ordered a monogrammed bath towel set, and unfortunately, the quality didn't match my expectations. The towels felt thin, and the monogramming was not as sharp as I hoped. It was a bit disappointing, considering the price." 2/5
Mike "I had some issues with the website's navigation when customizing a product. It felt a bit overwhelming with all the choices. Personalization Mall could enhance the user experience by simplifying the customization process." 3/5
These user testimonials provide a balanced view of the shopping experience on Personalization Mall, showcasing both the positive aspects that customers appreciate and the areas where improvements could be made.

Alternatives to Personalization Mall

Brand Name Description
Things Remembered Offers a wide range of personalized gifts, including jewelry, home decor, and keepsakes.
Shutterfly Specializes in customizable photo gifts, including albums, calendars, and home decor.
Zazzle Allows users to create and personalize a variety of products, from clothing to home goods.
Etsy An online marketplace where artisans and sellers offer personalized and handmade items.
Minted Known for custom stationery, invitations, and artwork, Minted offers unique personalized products.
GiftsForYouNow Provides a variety of personalized gifts for different occasions, from weddings to birthdays.
Personal Creations Offers a wide selection of personalized gifts, from home decor to jewelry and custom ornaments.
Things Remembered Known for its engraved gifts, including jewelry, home decor, and personalized wedding items.
Redbubble A platform where artists can showcase and sell their designs on various customizable products.
CustomInk Specializes in custom apparel and accessories, making it a go-to for personalized clothing.
These brands serve as alternatives to Personalization Mall, each offering its own unique selection of personalized and customizable products.

Conclusion:

In our thorough examination of Personalization Mall, it is evident that this online retailer stands out as a leading destination for personalized gifts and custom products. With an extensive range of customizable items, a commitment to quality, and a user-friendly interface, Personalization Mall provides an exceptional shopping experience. While occasional delivery delays and pricing concerns surfaced as minor issues, the overwhelmingly positive customer feedback underscores its reputation for customer satisfaction. Whether you seek unique gifts or memorable keepsakes, Personalization Mall offers a treasure trove of options, making it a reliable choice for those looking to craft personalized moments and lasting memories.

Frequently Asked Questions (FAQ)

1. What is Personalization Mall?

Personalization Mall is an online retailer specializing in personalized gifts and custom products. They offer a wide range of items that can be customized with names, initials, photos, and special messages.

2. How do I personalize a product on Personalization Mall?

To personalize a product, choose the item you want, and you'll usually find customization options on the product page. Follow the prompts to add names, initials, photos, or messages as required.

3. Can I see a preview of my customized product before ordering?

Yes, Personalization Mall often provides a preview feature that allows you to see how your customized product will look before you place your order.

4. What kind of products does Personalization Mall offer?

Personalization Mall offers a diverse range of products, including home decor, clothing, accessories, jewelry, keepsakes, and gifts for various occasions.

5. Is Personalization Mall's personalization service free?

The cost of personalization may vary depending on the product and the level of customization. Be sure to check the product page for specific pricing details.

6. How long does it take to receive personalized items from Personalization Mall?

Delivery times can vary based on the product and location. Personalization Mall typically provides estimated delivery dates during the checkout process.

7. What is Personalization Mall's return policy?

Personalization Mall has a return policy that allows you to return or exchange items within a certain period if they are defective or if you're not satisfied with the product. Be sure to review their specific return policy for details.

8. Does Personalization Mall ship internationally?

Personalization Mall primarily serves customers within the United States. International shipping options may be limited, so it's best to check their website for the latest shipping information.

9. How can I track my order from Personalization Mall?

You can track your order by logging into your Personalization Mall account (if you created one) or by using the tracking information provided in your order confirmation email.

10. Can I contact Personalization Mall's customer service for assistance?

Yes, Personalization Mall typically provides customer service contact information on their website. You can reach out to them for any inquiries, concerns, or assistance with your order.