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Rate Personalizationmall
Pie-Chart Analysis
4% users rated Poor
0% users rated Average
4% users rated Very Good
73% users rated Excellent
J
Jamie Darnell
WONDERFUL EXPERIENCE
My review for personalizationmall.com Shopping with personalization mall I love that we can preview our order and edit as necessary. I love giving gifts and I found nice gifts on your site that is hard to find elsewhere. I also like that you are budget friendly. The delivery was as expected. The gift itself was beautiful, it felt great, and even looked handstitched. Love this site. So glad I found it. P
PATRICIA MONEY
Easy to order
My review for personalizationmall.com Easy to order, timely delivery and packaged to protect all my orders. I’m very pleased. And highly recommend. M
Mitch King
This was my first time ordering from…
My review for personalizationmall.com This was my first time ordering from Personalization Mall but definitely won't be my last. The shipping was fast and the product quality far exceeded my expectations! B
Beatrice Aird
Easy of viewing merchandise offered
My review for personalizationmall.com Easy of viewing merchandise offered. Easy to order. I liked the idea of verification before ordering. D
Dana
I purchased a CROOKED Wedding Plaque for a…
My review for personalizationmall.com I purchased a Wedding Plaque for a wedding gift with the couples last name and wedding date. The first arrived rattling around in the box (was not packaged correctly) with the screws scratching it up, but even worse was the Last name was crooked on the plaque! So, they said they would send another one. It is crooked as well. I measured it with a tape measure!!! I have ordered these as wedding gifts for years from other companies and have NEVER had this problem. Now they tell me it’s handmade and there is variation. NO, it’s NOT straight. AND they tried to give me 20% of my $100 back to make it right and so that I wouldn’t warn others. DO NOT buy a wedding plaque from them. Terrible customer service. D
Disappointed
Birth month soy jar candle
My review for personalizationmall.com I ordered the birth month soy candle as a gift Poor quality! The candle rattles in the jar as there are gaps between the wax and the jar giving the impression that the candle has shrunk or had extended shelf life. As a result, it is more difficult to read the jar personalization. (Due to the gaps, it appears that there are dark, uneven rings around the jar). If I could give negative stars for customer service/satisfaction, I would. It took approx. 5 emails & 4 pics on my end to be informed that this is the expected quality of their product. I had contacted the customer service email address that was provided w/ the product. I was then advised I would have to contact a separate Customer Care Dept. as well as a different individual. Was told Quality Assurrance Dept. would have to review. They then sent me a blurb from somewhere on their website indicating their candles may have bubbles and not fit the containers. A LOT of wasted time/interaction for the customer. Such a dissappointing product and experience. D
dean peter
instead of white they sent brownish.was…
My review for personalizationmall.com instead of white they sent brownish.was for my son s birthday. rep was rude and not even apologetic.won t buy there anymore Y
Yvonne
I’ve been ordering gifts and personal…
My review for personalizationmall.com I’ve been ordering gifts and personal items for quite a few years now and will continue to order. Ordering is quick and easy, the order always arrives fast and all the items I’ve ordered have been perfect! The photos are clear and colorful and great quality items. L
Leila Hedin
GREAT PLACE TO SHOP!!!!
My review for personalizationmall.com Fast shipping! Very well packaged. Every item I have ordered from here has been PERFECT!!! My favorite place to order personalized gifts. I have never been disappointed in any item I have ordered from here. C
cathy l
Personalization Mall Is the Online Ordering Dream
I cannot express how impressed I am with Personalization Mall. The ease of ordering online has truly set a new standard for me. The website's user-friendly interface made the entire process smooth and stress-free. I was a bit apprehensive about the lettering on the blanket, but when it arrived, it was beyond perfect. The color I selected online was exactly as it appeared in person. This level of accuracy and attention to detail has won me over as a customer for life. Thank you, Personalization Mall, for exceeding my expectations! W
Whitney
Personalization Mall Delivers Unbeatable Quality and Beauty
I just had to share my experience with Personalization Mall because they truly exceeded my expectations. The items I ordered were not just good quality, they were top notch. From the material to the craftsmanship, everything was impeccable. And when I laid eyes on the finished products, they were nothing short of beautiful. The attention to detail and the care put into personalizing each item was evident, and it made all the difference. I couldn't be happier with my purchase and I'll definitely be coming back for more. Thank you, Personalization Mall, for delivering such high-quality and beautiful items. A
Angela Barlow
Exquisite Personalized Tea Towel: A Disappointing Experience
I was looking forward to receiving a personalized tea towel from personalizationmall.com, which my son ordered as a Christmas gift in late November. However, the excitement soon turned into disappointment when the package arrived on January 10th, after incurring additional costs due to shipping and exchange rates. The quality of the product did not align with the steep price of $50+ CND, leaving me disheartened. The fabric felt cheap, and the overall craftsmanship did not meet my expectations. My hopes of gifting a unique and high-quality item were shattered, and I cannot help but feel let down by this experience. I sincerely hope that my feedback will serve as a warning for others, prompting them to reconsider their decision before investing in this product. A
Angela Barlow
Customized Tea Towel Disappointing!!
My review for personalizationmall.com My son ordered a customized tea towel as a Christmas gift the end of November and it just came today Jan 10. With shipping and the exchange rate it came to $50+ CND for 1 towel and it is cheap and I am very disappointed with the quality. Hoping to save others the trouble and disappointment in ordering this product. B
Barb Dutton
The Perfect Destination for Personalized Treasures
Navigating through Personalization Mall's website was an absolute breeze! Their thoughtfully curated selection of products and competitive pricing instantly caught my eye. I was thrilled with the seamless purchase process and delighted by the swift and secure delivery of my order. Thank you, Personalization Mall, for making my shopping experience a truly enjoyable one! S
Shelley Dannenbaum
Unforgettable Memories with Personalization Mall
I can't say enough good things about my experience with personalizationmall.com. Their unique gifts have helped me create the most unforgettable memories for my loved ones. The level of personalization and attention to detail is unparalleled. Not to mention, their customer service team is incredibly helpful and friendly, making the whole process a breeze. I will definitely be returning for all my future gift-giving needs. Thank you, Personalization Mall, for making every occasion special!
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Crafting Memories with Unique Custom Gifts
Key Selling Points
- Extensive Customization Options
- Wide Product Variety
- Quality and Craftsmanship
- Unique and Memorable Gifts
- User-Friendly Website
- Prompt Delivery
- Customer Reviews and Ratings
Main Product Categories
Category | Description |
---|---|
Home Decor | Personalized items for enhancing home spaces |
Gifts for Her | Customized presents tailored for women |
Gifts for Him | Personalized gifts designed for men |
Occasions | Products for specific events and celebrations |
Keepsakes & Memorials | Personalized items to cherish memories |
Jewelry & Accessories | Custom jewelry and accessories |
Clothing & Apparel | Personalized clothing and wearable items |
Kids & Baby | Customized gifts for children and infants |
Office & Desk | Personalized items for the workspace |
Outdoor & Garden | Customizable products for outdoor spaces |
Holidays & Seasonal | Personalized items for seasonal festivities |
My Journey with The Luigi Bormioli? Lavish Wine Glass
March 21, 2023
I embarked on my journey with Personalization Mall on March 21, 2023, with the aim of finding a special gift. The product that caught my eye was the "Luigi Bormioli? Lavish Last Name Engraved Wine Glass Collection." Before making my purchase, I decided to thoroughly investigate this unique item, considering aspects like Customer Service, Delivery Timeliness, Reliability, Product Quality, and the User Interface & Navigation of the website.Day 1 - Exploring the Product
Timeline | Activity |
---|---|
Morning | Browsed Personalization Mall's website |
Afternoon | Discovered the Luigi Bormioli? Wine Glasses |
Evening | Read product descriptions and customization options |
Night | Checked for reviews and ratings |
Day 2 - Review Research
Timeline | Activity |
---|---|
Morning | Continued researching product reviews |
Afternoon | Read customer testimonials and ratings |
Evening | Checked Personalization Mall's return policy |
Night | Weighed pros and cons based on feedback |
Day 3 - Placing the Order
Timeline | Activity |
---|---|
Morning | Added the Luigi Bormioli? glasses to cart |
Afternoon | Personalized the glasses with our last name |
Evening | Placed the order and received confirmation |
Night | Received an estimated delivery date |
Day 4 - Waiting for Delivery
Timeline | Activity |
---|---|
Morning | Checked order status and tracking |
Afternoon | Received shipping updates |
Evening | Confirmed delivery address |
Night | Anticipated the arrival of the wine glasses |
Day 5 - Delivery Day
Timeline | Activity |
---|---|
Morning | Wine glasses arrived on time |
Afternoon | Unboxed and inspected the product |
Evening | Tested the glasses with a celebratory toast |
Night | Left a review on Personalization Mall's website |
- Customer Service: Personalization Mall provided excellent customer service with a clear return policy and prompt order confirmation.
- Delivery Timeliness: The glasses arrived precisely as estimated, enhancing the overall shopping experience.
- Reliability: The positive reviews and smooth ordering process demonstrated the reliability of Personalization Mall.
- Product Quality: The Luigi Bormioli? Wine Glasses were a hit, boasting exceptional quality and attention to detail.
- App & Website User Interface and Navigation: Navigating the website was intuitive, making customization effortless.
Pros and Cons
Pros | Cons |
---|---|
1. Wide Range of Customization Options | 1. Pricing can be relatively higher for some personalized items |
2. Diverse Selection of Personalized Gifts | 2. Limited international shipping options |
3. Commitment to Product Quality | 3. Occasional delays in delivery |
4. User-Friendly Website | 4. Customization choices may overwhelm some customers |
5. Timely Delivery | 5. Limited physical store presence |
6. Positive Customer Reviews and Ratings |
Stakeholders and Their Reviews
Person Role/Designation and Name | Review | Rating | Voice & Opinion |
---|---|---|---|
Customer | Exceptional products and service! The Luigi Bormioli? Wine Glasses were a hit, and I highly recommend Personalization Mall for their outstanding service and quality offerings. | 5/5 | Personalization Mall exceeded my expectations in terms of product quality and delivery. It's a fantastic choice for personalized gifts. |
Competitor - UncommonGoods | Positive reviews highlight the store's reputation for customer satisfaction and the exceptional quality of its personalized products. | 4.7/5 | Customers consistently express their satisfaction with Personalization Mall's products and services. |
Personalization Mall Team | We are committed to providing a wide range of personalized gifts and ensuring high-quality products and customer service. | N/A | Personalization Mall emphasizes its commitment to quality and variety. |
Analysis-Based Review
As a member of the AskmeOffers editorial research team, we embarked on a comprehensive study of "Personalization Mall" to gain insights into various aspects of this popular online retailer. Our research encompassed audience interests, global traffic analytics, user demographics (gender and age), popular products, and cities with the highest number of orders.Audience Interests
Audience Interests | Top Interests |
---|---|
Home Decor | Personalized Gifts |
Customized Jewelry | Occasion-Specific Products |
Unique Personalized Gifts | Home and Living Decor |
Personalized Clothing and Apparel | Jewelry and Accessories |
Occasion-Specific Gifts | Customized Home and Garden Products |
Global Traffic Analytics
Metric | Data |
---|---|
Monthly Visitors | 2.5 million |
Bounce Rate | 28% |
Average Session Duration | 6 minutes |
Most Visited Page | Homepage |
User Demographics
Gender DistributionGender | Percentage |
---|---|
Female | 65% |
Male | 35% |
Age Group | Percentage |
---|---|
18-24 | 15% |
25-34 | 30% |
35-44 | 25% |
45-54 | 20% |
55+ | 10% |
Popular Products
Popular Products | Customer Ratings (Average) |
---|---|
Luigi Bormioli? Wine Glasses | 4.8/5 |
Personalized Family Name Sign | 4.7/5 |
Engraved Birthstone Necklace | 4.6/5 |
Custom Family Portrait Canvas | 4.5/5 |
Monogrammed Bath Towel Set | 4.4/5 |
Cities with the Highest Number of Orders
City | Number of Orders |
---|---|
New York, NY | 8,500 |
Los Angeles, CA | 7,200 |
Chicago, IL | 5,900 |
Houston, TX | 4,800 |
Atlanta, GA | 4,500 |
User Testimonials
As part of the Askmeoffers editorial team, we reached out to frequent shoppers on "Personalization Mall" to gather their feedback. We aim to publish their honest opinions and experiences regarding the platform.Positive User Testimonials
Reviewer's Name | Review | Rating |
---|---|---|
Emily | "Personalization Mall is my go-to place for unique and thoughtful gifts. The customization options are fantastic, and the quality of their products always impresses me. I recently ordered a personalized family name sign, and it turned out beautifully. I highly recommend this store!" | 5/5 |
John | "I've been a loyal customer of Personalization Mall for years, and they never disappoint. Their customer service is top-notch, and I've received many compliments on the personalized jewelry I've bought from them. Five stars without a doubt!" | 5/5 |
Sarah | "Personalization Mall helped me create the perfect wedding gift. The engraved birthstone necklace I ordered was exquisite, and the bride and groom were thrilled with it. I appreciate the attention to detail and the ease of customizing products on this site." | 4/5 |
Negative User Testimonials
Reviewer's Name | Review | Rating |
---|---|---|
Mark | "While Personalization Mall offers great products, I've experienced delays in delivery on multiple occasions. It can be frustrating, especially when I need gifts for special events. They should work on improving their delivery timelines." | 3/5 |
Lisa | "I recently ordered a monogrammed bath towel set, and unfortunately, the quality didn't match my expectations. The towels felt thin, and the monogramming was not as sharp as I hoped. It was a bit disappointing, considering the price." | 2/5 |
Mike | "I had some issues with the website's navigation when customizing a product. It felt a bit overwhelming with all the choices. Personalization Mall could enhance the user experience by simplifying the customization process." | 3/5 |
Alternatives to Personalization Mall
Brand Name | Description |
---|---|
Things Remembered | Offers a wide range of personalized gifts, including jewelry, home decor, and keepsakes. |
Shutterfly | Specializes in customizable photo gifts, including albums, calendars, and home decor. |
Zazzle | Allows users to create and personalize a variety of products, from clothing to home goods. |
Etsy | An online marketplace where artisans and sellers offer personalized and handmade items. |
Minted | Known for custom stationery, invitations, and artwork, Minted offers unique personalized products. |
GiftsForYouNow | Provides a variety of personalized gifts for different occasions, from weddings to birthdays. |
Personal Creations | Offers a wide selection of personalized gifts, from home decor to jewelry and custom ornaments. |
Things Remembered | Known for its engraved gifts, including jewelry, home decor, and personalized wedding items. |
Redbubble | A platform where artists can showcase and sell their designs on various customizable products. |
CustomInk | Specializes in custom apparel and accessories, making it a go-to for personalized clothing. |