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15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 01 Apr 2019

Last updated by on 09 Mar 2023

"I am currently pursuing my Master's in English from the University of Delhi. My interests lie in editing, proofreading, and research."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 4.6 4.8 5 1.7
Feb 2023 5 5 5 5 1.8 5
Mar 2023 5 5 5 5 5 5
Line Chart for Rating of peer stores

Detailed Petalandpup Review by

Introduction is an online fashion retailer that offers trendy clothes, accessories, and home decor items. Launched in 2017, the website has gained popularity for providing affordable yet stylish products. The brand aims to make fashion accessible to everyone and believes that everyone can look chic and fashionable within their budget.

Pros and Cons

  • Wide range of trendy products
  • Affordable pricing
  • Easy-to-use website
  • Generous return policy
  • Free shipping on orders over $100
  • Limited sizing options
  • Non-refundable shipping costs for returns
  • No loyalty rewards program

User Experience

The website has a sleek and modern design that makes browsing and shopping very easy. The categories and filters are well-organized, allowing shoppers to quickly find the product they’re looking for. Checkouts are also streamlined, making the purchasing process seamless. The product pages are informative, with multiple photos and detailed descriptions, making it easy to visualize the product before purchasing.

Pricing and Value for Money offers affordable pricing without sacrificing quality. The website has a wide selection of items that are on-trend and reasonably priced. The website also offers frequent promotions and discounts, making it even more budget-friendly.

Alternatives's direct competitors include ASOS, Shein, and Nasty Gal.

Customer Service has a knowledgeable customer service team that is available via email and social media. The website also has a comprehensive FAQs section, which contains answers to most of the common questions.

Product Quality and Selection

The quality of products available on is excellent. The brand ensures all products are high-quality and on-trend. The selection is vast, with a variety of clothing pieces, accessories and home decor. The items are updated regularly, ensuring that customers have access to new and trendy products all year round.

Website Usability's website is user-friendly, with a simple and intuitive interface. The website is easy to navigate, and all the necessary information is easily accessible. The load time for the website is also fast, making browsing quick and efficient.

Returns and Exchanges has a generous return policy. Customers can return their items within 14 days of the purchase date if they are unsatisfied. The item must be in its original condition with all tags attached. Shipping costs for returns are non-refundable.

Promotions and Discounts offers frequent promotions and discounts, making it even more budget-friendly. There is a ‘Sale’ section on the website that features discounted products.

Reputation has an excellent reputation, which is reflected in their customer reviews. The brand has a 4.6-star rating on Trustpilot, with customers praising the quality of products and customer service.

Payment Options accepts all major credit and debit cards, including Visa, Mastercard, and American Express. The website also accepts PayPal as a payment method.

Loyalty Programs currently does not have a loyalty program.

Customer Reviews

Customers rave about the quality and affordability of products. The website has a 4.6-star rating on Trustpilot, with customers noting the brand’s excellent customer service and easy returns process.

Community Involvement has a blog section that features style inspiration, lifestyle tips, and interviews with fashion influencers. The brand also has a strong social media presence, with regular posts and promotions.

Shipping and Costs offers free shipping on orders over $100 for customers in Australian and New Zealand. Orders are shipped via Australia Post, and delivery times may vary depending on the buyer’s location. The website also offers express shipping, which incurs additional fees.

Conclusion is an excellent website for affordable and trendy outfits and home decor. With a wide selection of products, frequent promotional discounts, and excellent customer service, it's easy to see why this website has such a great reputation. Despite some cons, such as non-refundable shipping costs and limited sizing options, is still an excellent option for budget-conscious shoppers looking for quality and style.

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