Users Voice for Petassure

29% users rated Terrible
10% users rated Poor
1% users rated Average
0% users rated Very Good
60% users rated Excellent
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Petassure Overall rating
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Review article published on: 11 Sep 2019

Last updated by on 09 Mar 2023

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Jun 2022 5 5 4.8 4.9 2.9 5
Jul 2022 3.4 4.8 4.6 4.5 2.7 1
Aug 2022 5 5 4.3 4.3 2.8 1
Sep 2022 5 5 4.5 4.8 1.8 1
Mar 2023 3.8 5 4.7 4.2 2.8 1
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Detailed Petassure Review by

Introduction:

Pet Assure is an online veterinary discount plan provider that offers cost-effective pet healthcare solutions for pet owners. This platform provides users with access to a network of over 5,000 veterinarians across the United States.

Pros and Cons:

Pros:
  • Low-cost alternative to pet insurance
  • No pre-existing conditions exclusions
  • No waiting periods or age limits
  • No deductible or copay
  • Covers routine and preventive care
  • Easy sign-up process
Cons:
  • Not insurance and does not cover emergency care
  • Not available in all states

User Experience:

Pet Assure provides an easy-to-use platform that makes it simple to get started with reducing veterinary costs. The sign-up process is straightforward, and users can access a digital membership card immediately after enrollment. Users can also easily search for and locate participating veterinarians in their area using the platform's finder tool.

Pricing and Value for Money:

Pet Assure offers affordable monthly and annual subscription plans that provide excellent value for money. The monthly plan costs $9.95 per month, while the annual plan costs $99 per year.

Alternatives:

Pet Assure is not the only veterinary discount plan provider in the market. Alternatives to consider include Healthy Paws, Figo, Trupanion, and Embrace Pet Insurance.

Customer Service:

Pet Assure provides exceptional customer support to its users. The platform offers 24/7 customer service, and users can reach out to the company via phone, email, or live chat.

Product Quality and Selection:

Pet Assure offers high-quality veterinary care services at participating veterinary clinics in its network. The platform covers a wide range of preventive and routine care services such as dental cleanings, vaccinations, and wellness exams.

Website Usability:

Pet Assure's website is well-designed, easy to navigate, and user-friendly. The platform offers a wealth of information on its services, pricing, and participating veterinarians.

Returns and Exchanges:

Pet Assure offers a 45-day money-back guarantee to its users. If users are not satisfied with the platform's services within 45 days of signing up, they are eligible for a full refund.

Promotions and Discounts:

Pet Assure offers occasional promotions and discounts to its users. Users can stay updated on the latest offers by subscribing to the platform's email newsletter or following its social media channels.

Reputation:

Pet Assure has built a strong reputation among pet owners for providing an affordable and effective alternative to pet insurance. The platform has received positive reviews from customers on various online review sites.

Payment Options:

Pet Assure accepts several payment options, including credit card payments and PayPal.

Loyalty Programs:

Pet Assure does not offer a loyalty program. However, the platform's subscription plans are already affordable and provide excellent value for money.

Customer Reviews:

Pet Assure has received excellent reviews from its satisfied users, with many praising the platform's affordability and ease of use. Users have also commended Pet Assure for the excellent customer service it provides.

Community Involvement:

Pet Assure is actively involved in pet-related charities and foundations. The platform supports animal welfare causes by donating a portion of its profits to various animal-related organizations.

Shipping and Costs:

Since Pet Assure is a digital platform that provides access to veterinary services, there are no shipping costs involved.

Petassure Recent User Reviews

User Rating

5 stars

22

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Reviewer Name: Devra Castle

Review Submission Date: 2022-06-13

Review Title: Worth it!!
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Review Description: Worth it!!Gives you 25% discount and can have up to 4 pets on basic plan. Can swap out pets right away if you are on your way to the vets and can have alternate owners so everyone can use it. Found my current vet because they took the Pet Assure plan and pretty happy with them.

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Reviewer Name: Wilder Nagel

Review Submission Date: 2022-03-09

Review Title: it was good logic
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Review Description: it was very good for my report!

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Reviewer Name: Valued Customer

Review Submission Date: 2022-02-04

Review Title: Worth Every Penny!!
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Review Description: I have 6 pets, and one pet needs frequent veterinarian visits. I’m not sure I could afford all the visits without Pet Assure. Discounts are only given for “in house” services..labs sent out are not covered, but Pet Assure is the perfect affordable alternative for me to get good healthcare for my pets with our excellent veterinarian. They are very good about accepting and giving our discount. If I had to pay for pet insurance for all my pets, it would cost a fortune! I’m three years with Pet Assure and have been happy with every year!

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Reviewer Name: Valued Customer

Review Submission Date: 2022-02-04

Review Title: Worth Every Penny!!
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Review Description: I have 6 pets, and one pet needs frequent veterinarian visits. I’m not sure I could afford all the visits without Pet Assure. Discounts are only given for “in house” services..labs sent out are not covered, but Pet Assure is the perfect affordable alternative for me to get good healthcare for my pets with our excellent veterinarian. They are very good about accepting and giving our discount. If I had to pay for pet insurance for all my pets, it would cost a fortune! I’m three years with Pet Assure and have been happy with every year!

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Reviewer Name: Rocky

Review Submission Date: 2021-10-01

Review Title: Fast, Efficient, and Kind
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Review Description: I usually call PetAssure for my payments. It is always an average experience but today, my call with Melissa N. was amazing. She was fast and efficient yet very sweet while handling my information through the call. I have to say that was a 10/10 experience.

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Reviewer Name: shushu the quiet

Review Submission Date: 2021-10-01

Review Title: Fast, Efficient, and Kind
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Review Description: I usually call PetAssure for my payments. It is always an average experience but today, my call with Melissa N. was amazing. She was fast and efficient yet very sweet while handling my information through the call. I have to say that was a 1010 experience.

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Reviewer Name: Albana Gergi

Review Submission Date: 2021-09-26

Review Title: The best Pet insurance
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Review Description: The best Pet insurance , i am really happy with your service.

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Reviewer Name: Albana Gergi

Review Submission Date: 2021-09-26

Review Title: The best Pet insurance
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Review Description: The best Pet insurance , i am really happy with your service.

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Reviewer Name: Demimonde Mesila Thraam

Review Submission Date: 2021-09-17

Review Title: Scottish Fold and Teacup Cats articles.
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Review Description: This company has articles on its site ("Max's Corner") that discuss Scottish Fold and Teacup Persian cats in a positive way. I feel that it's extremely unethical to breed and sell companion animals which are deformed from birth and cannot function as well as normal cats just because people like having something that's cute and also a status symbol. I'm only giving them 2 stars because they at least mention the terrible health problems such cats have. But their breeding should be highly discouraged by anyone calling themselves a veterinarian.

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Reviewer Name: Demimonde Mesila Thraam

Review Submission Date: 2021-09-17

Review Title: Scottish Fold and Teacup Cats articles.
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Review Description: This company has articles on its site ("Max's Corner") that discuss Scottish Fold and Teacup Persian cats in a positive way. I feel that it's extremely unethical to breed and sell companion animals which are deformed from birth and cannot function as well as normal cats just because people like having something that's cute and also a status symbol. I'm only giving them 2 stars because they at least mention the terrible health problems such cats have. But their breeding should be highly discouraged by anyone calling themselves a veterinarian.

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