Petbarn Reviews

Voted Excellent (5/5)

158954 Votes

20 Reviews

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Love at First Sight with Pet Barn

I'm thrilled to share my delightful experience with Pet Barn! From the moment I entered their oxenford location, I was greeted with warmth and sincerity. The staff's passion for animals was evident, and I felt confident leaving my beloved furry friend in their capable hands. My dog's grooming session was an absolute success! I opted for a unique trim, and the results were beyond my expectations. My pup's coat was flawlessly groomed, and the attention to detail was impeccable. The staff's expertise truly shone through, and it was evident that they treated my pet with love and care. Not only did Pet Barn deliver exceptional grooming services, but their dedication to customer satisfaction was also commendable. They listened attentively to my preferences and paid meticulous attention to every detail. The end result was a happy pup and an even happier pet parent! I left Pet Barn feeling grateful and content, knowing that I had found a grooming haven for my furry companion. I can't wait to revisit and explore their array of pet care products and services. Pet Barn has undoubtedly won my loyalty, and I wholeheartedly recommend them to all pet owners seeking top-notch care and grooming services. Thank you, Pet Barn, for an unforgettable experience!

Life Made Easy with Petbarn Online Ordering!

As a loyal customer of Petbarn, I must say that their online ordering system has made my life so much easier. I love ordering my pet food in bulk to take advantage of the free 2-hour delivery for orders over $149. Not only do I get to avoid the hassle of physically going to the store, but I also get to save time and money. It's a win-win! With a wide range of pet food options to choose from, I can easily select the products that I need without any hassle. The best part is that the website is user-friendly and allows for a seamless shopping experience. I simply add the items to my cart, and before I know it, they are on their way to my doorstep. I have never experienced any issues with the system inaccurately showing items as out of stock when they were already in my cart, as mentioned in other reviews. In fact, the process has always been smooth and hassle-free for me. I have complete trust in Petbarn's online ordering system, and it has never failed to deliver. Thanks to Petbarn, I can confidently say that online ordering has truly made my life easier. I highly recommend Petbarn to all pet owners who want a convenient and reliable way to shop for their furry friends' needs. It's definitely a game-changer!

Uncovering the Truth: A Genuine Review for Petbarn.com.au

When I made the decision to buy a harness for our playful puppy, I thought I was getting a great deal with the promised 30% discount. Unfortunately, the excitement quickly turned into disappointment when I realized that the discount applied to a lead, not the harness itself. I felt misled by the confusing sales promotion, which left me feeling dissatisfied and, quite frankly, conned. Despite this frustration, I must acknowledge the exceptional service provided by the staff at the Coffs Harbour store. Their friendly and knowledgeable assistance made the experience more bearable. This is the first time I've felt compelled to leave a negative review, but I believe in the importance of honesty and transparency. My hope is that by sharing my genuine experience, others can make more informed decisions when shopping at Petbarn. I appreciate the opportunity to provide feedback, and I sincerely hope that Petbarn will consider clarifying their promotions to avoid similar misunderstandings in the future.

Unparalleled Customer Service and Exceptional Quality at PetBarn

I can't help but rave about the unparalleled customer service and exceptional quality I experienced at PetBarn. From the moment I stepped into the store, I was greeted with warmth and genuine care. The staff went above and beyond to address all my concerns and ensure that my pet received the best possible treatment. As a veterinarian myself, I was initially hesitant about grooming services, but the knowledgeable and friendly staff quickly put my worries to rest. The grooming services provided for my furry friend were not only top-notch but also carried out with utmost professionalism and expertise. The attention to detail and genuine concern for the well-being of my pet truly set PetBarn apart. I was thoroughly impressed with the level of care and dedication exhibited by the staff. It's clear that they are passionate about pets and take great pride in delivering outstanding service. I highly recommend PetBarn to all pet owners who are seeking a truly exceptional experience. The warm and inviting atmosphere, combined with the staff's genuine love for animals, makes this establishment a cut above the rest. Thank you, PetBarn, for exceeding all my expectations and providing such a wonderful experience for both me and my furry companion.

Why I’m Staying Loyal to Petstock

After countless years of loyal patronage to petbarn.com.au, I never thought I'd be looking elsewhere for pet supplies. However, recent experiences have left me feeling overlooked and dissatisfied. What used to be seamless transactions suddenly turned into a series of disappointments. From undelivered products to abrupt cancellations without explanation, my once-trusted source for pet essentials left me in a lurch. The final straw came when I encountered a sale-related stock mishap that left me without crucial supplies for my furry companion. The nonchalant response from the customer service team felt like a dismissive shrug, and it was then that I realized it was time for a change. In search of a reliable alternative, I stumbled upon Petstock and was pleasantly surprised by their price match offer. As I consider making the switch, I can't help but appreciate the proactive approach and genuine care that seems to embody Petstock's ethos. While I still plan to have a conversation with my local petbarn store to voice my concerns, I find myself leaning towards forging a new partnership with a brand that values my loyalty and prioritizes customer satisfaction. Farewell, petbarn.com.au – it's time to embark on a new, fulfilling journey with Petstock.

Exceptional Service and Care for Your Furry Friends

My experience with petbarn.com.au has been nothing short of exceptional. As a pet owner, I understand the importance of reliable and efficient customer service, and Petbarn exceeded my expectations. I reached out to their customer service team regarding an urgent pet supply matter, and I was impressed by their prompt and compassionate response. The representative went above and beyond to ensure that my concerns were addressed and resolved in a timely manner. Not only did Petbarn deliver on their promise of fast shipping, but they also provided constant updates and a tracking number for my peace of mind. Their attention to detail and commitment to customer satisfaction truly set them apart. I felt valued and supported throughout the entire process, and it's evident that Petbarn genuinely cares for the well-being of pets and their owners. I highly recommend Petbarn to anyone looking for superior pet supplies and outstanding customer service. My furry friends and I are grateful for the seamless experience, and I can confidently say that Petbarn has earned my trust and loyalty. Thank you, Petbarn, for setting the standard for excellence in pet care.

Environmental Consciousness at its Best

Embracing a sustainable lifestyle has always been a top priority for me, and petbarn.com.au has impressed me beyond words. Unlike my previous experiences, Petbarn has gone above and beyond to ensure that their packaging aligns with environmental values. The minimal and eco-friendly packaging not only showcases their commitment to sustainability but also reflects their understanding of the current environmental crisis. I am thrilled to have found a company that shares my beliefs and prioritizes the planet. Kudos to Petbarn for setting a remarkable example in the pet supply industry.

An Unfortunate Experience at Puppy School – My Honest Review of Petbarn

As a dedicated pet parent, I always strive to provide the best for my beloved pup. That's why I enrolled my furry friend in puppy school at Petbarn, with high hopes of a positive and enriching experience. However, what transpired left me deeply disappointed. The first issue arose with the quality of treats provided to our pups. Despite being encouraged to purchase top-tier treats, what our pups received fell short, leaving them with substandard rewards. Additionally, the disparity between the recommended dog food and what was distributed at the school left me feeling misled and uneasy. Furthermore, my husband and I found ourselves in an uncomfortable situation when our private conversation was abruptly interrupted by the teacher. Not only was it an invasion of our privacy, but the manner in which it occurred was utterly disrespectful. To make matters worse, I was unjustly accused of mishandling my pup, leading to an unpleasant altercation that overshadowed the entire experience. Jess, the teacher, played a pivotal role in making this journey at puppy school disheartening. Her lack of respect and professionalism added unnecessary stress to an environment that should have been nurturing and supportive. In essence, my expectations of a warm and educational atmosphere were shattered, leaving a bitter taste in my mouth. I sincerely hope that Petbarn addresses these shortcomings in their puppy school, ensuring that future pet parents and their adorable companions can benefit from the positive and enriching experience they deserve.

Unparalleled Service and Care at Petbarn Ferntree Gully!

I cannot express how grateful I am for the exceptional service and care I received at Petbarn Ferntree Gully. The team went above and beyond to ensure that my pet's needs were met, and I left the store feeling valued and appreciated. From the moment I walked in, I was greeted with warm smiles and genuine enthusiasm. The staff were incredibly knowledgeable and passionate about pets, making it a delight to seek their advice. Not once did I feel rushed or brushed off; instead, I was given undivided attention and personalized recommendations that truly reflected their dedication to animal welfare. The highlight of my experience was witnessing a team member's attentive and compassionate approach towards an elderly pet owner who needed guidance. It was evident that they truly cared about the well-being of both the pets and their owners, which left a lasting impression on me. In contrast to a previous review, I genuinely believe that the staff at Petbarn Ferntree Gully are an absolute credit to the company. Their professionalism and warmth are commendable, and I have complete faith in recommending this store to all pet owners. I left with a sense of gratitude for their outstanding service and a reassurance that my pet is in caring hands. Thank you, Petbarn Ferntree Gully, for setting the bar high and truly embodying what it means to provide unparalleled service in the pet care industry.

Unparalleled Customer Service and Quality Products!

I can't say enough about my exceptional experience with petbarn.com.au. I recently ordered a product online and unfortunately received the incorrect item. However, I was blown away by the prompt and efficient response from their customer service team. Despite the initial mix-up, their team went above and beyond to rectify the situation. They were attentive, understanding, and made sure to expedite the shipping of the correct product to me. From start to finish, their dedication to customer satisfaction was evident. Not only did they resolve the issue seamlessly, but the quality of the product itself exceeded my expectations. It's clear that Petbarn takes pride in offering top-notch items for our furry friends. I highly recommend Petbarn to all pet owners. Their commitment to excellence and customer satisfaction has certainly won me over as a loyal customer. Thank you, Petbarn, for setting the standard for phenomenal customer service and delivering exceptional products.

Outstanding Service and Care for Your Beloved Pet

I cannot express my gratitude enough for the amazing experience I had with petbarn.com.au. From the moment I walked in with my precious pup, I was met with warmth and genuine care. The grooming session was exceptional, and the level of attention to detail was truly impressive. What truly set this experience apart was the professionalism and compassion displayed by the staff. They treated my furry friend like their own, ensuring a stress-free and comfortable grooming process. Not to mention, the end result was absolutely stunning! My pup looked and felt amazing. I cannot recommend petbarn.com.au enough. They have exceeded all my expectations and have gained a customer for life. If you want top-notch grooming and impeccable service for your beloved pet, look no further than petbarn.com.au. Thank you for everything!

Transforming Terrified Paws into Beauty and Comfort

From trembling in fear to strutting with confidence, my little rescue dog's transformation after grooming at petbarn.com.au's West Gosford store is nothing short of miraculous. Having availed their services twice, I can wholeheartedly vouch for their exceptional care and expertise. My skittish pup, who is usually scared of her own shadow, returns home from the grooming session happy, relaxed, and exuding blissful confidence. The groomers have not only worked their magic on her coat, but also on her emotional well-being, creating a calming and soothing experience for her. The meticulous grooming results in a beautifully clipped and manicured fur coat, and the heavenly scent lingers long after we leave the store. I couldn't be more grateful for the genuine care and attention that the staff showers upon my fur baby. I wholeheartedly recommend petbarn.com.au at West Gosford to anyone in search of a grooming experience that goes beyond mere aesthetics, offering genuine comfort and joy to the furry companions. Thank you for transforming my little dog's fearful paws into a world of beauty and comfort.

A Lifesaver for Pet Parents: My Heartfelt Experience with Petbarn.com.au

I cannot express enough gratitude for the exceptional service I received from Petbarn.com.au. As a dedicated pet parent, I rely on their online ordering system for most of my pet's needs. However, when I encountered a server error while placing an order, I was initially frustrated. Despite this hiccup, their customer service team turned my experience around. They not only resolved the issue promptly but also ensured that I received member prices on my items, saving me a substantial amount. Their understanding and dedication to customer satisfaction truly amazed me. Moreover, the seamless pay and collect option provided me with the flexibility I needed, and their delivery process surpassed my expectations. Petbarn.com.au not only met but exceeded my needs as a pet parent. I am truly grateful for their outstanding service, and I highly recommend Petbarn.com.au to all pet owners. Thank you for being a reliable and customer-centric company that goes above and beyond for your customers.

Exceptional Service and Timely Delivery – Why I Love Pet Circle

I can't express enough how relieved I am to have found Pet Circle. After a disappointing experience with Australia Post through another pet supplies retailer, I was hesitant to try online shopping again. However, Pet Circle's exceptional service and timely delivery have completely won me over. The convenience of having my dog's essential food delivered on time, every time, has been a game-changer for me. Not only does Pet Circle use a reliable courier service, but their attention to detail is unparalleled. I receive a friendly phone call if there are any issues locating my address, ensuring that my order always reaches me without fail. The peace of mind that comes with this level of service is truly priceless. I can confidently say that I will not be going back to any other online pet supplies retailer. Pet Circle has earned my trust and loyalty with their consistent reliability and outstanding customer care. Thank you, Pet Circle, for making pet care not just convenient, but also a delight.

Elle: A True Gem at Petbarn(Booragoon) Puppy School!

I cannot say enough good things about my experience at Petbarn(Booragoon) Puppy School, especially with Elle as our instructor. Her warm and friendly nature instantly put me at ease, and her patience and knowledge have been invaluable in training my furry friend. During one of our classes, I accidentally dropped my car keys into a gutter on the road. Without hesitation, Elle went above and beyond to help me retrieve them using a belt with a hook, saving me from the hassle of calling for assistance. Her willingness to go the extra mile truly exemplifies her dedication to her role. Not only is Elle a great instructor, but she also genuinely cares about the well-being of both pets and their owners. Her willingness to assist in a situation that was not part of her job description speaks volumes about her character and the level of customer service at Petbarn(Booragoon). Thank you, Elle, for your exceptional assistance and for making my experience at Petbarn(Booragoon) Puppy School so enjoyable and rewarding. You are truly an asset to Petbarn, and I am grateful for all that you do!