Peterglenn User Reviews

Introduction

Peterglenn.com is an online retailer of skiing, snowboarding, and outdoor gear. The company was founded in 1958 and has been a trusted destination for outdoor enthusiasts ever since. The website offers a wide selection of products from top brands, including North Face, Salomon, Burton, and more.

Pros and Cons

Pros:

• Large selection of outdoor gear from top brands
• Free shipping on most orders over $49
• Easy to navigate website with helpful filters
• Great customer service

Cons:

• Some items can be expensive
• Limited international shipping options
• Some products may be out of stock

User Experience

Peterglenn.com is a user-friendly website with a clean and organized layout. Navigation is easy thanks to the various filters and categories available, and the search function is fast and accurate. Customers can create an account to save their favorite items and orders, making future purchases quick and easy.

Pricing and Value for Money

Peterglenn.com offers a wide range of products at different price points. While some items may be more expensive than other retailers, the website's selection of top-quality outdoor gear makes up for the higher prices. Most orders over $49 qualify for free shipping, which is a great value for customers.

Alternatives

There are several other online retailers that sell similar products to Peterglenn.com, including Backcountry, Evo, and REI. These websites offer similar selection and pricing, but may have different promotions and shipping policies.

Customer Service

Peterglenn.com has a reputation for excellent customer service. The website offers a live chat feature for customers who need assistance with their orders, and there is a toll-free phone number for customer service inquiries. The company also has a generous return policy, allowing customers to return most items within 30 days of purchase.

Product Quality and Selection

Peterglenn.com offers a wide selection of top-quality outdoor gear, including ski and snowboarding equipment, jackets and apparel, and camping gear. The website only features products from trusted brands, ensuring that customers receive high-quality items that will last for years.

Website Usability

The Peterglenn.com website is easy to navigate and features a clean and organized layout. The website is responsive and works well on both desktop and mobile devices. Customers can easily filter products by category, brand, or price, making it easy to find exactly what they're looking for.

Returns and Exchanges

Peterglenn.com has a generous return policy, allowing customers to return most items within 30 days of purchase. The website also offers free returns on most items, making it easy and affordable for customers to exchange or return items.

Promotions and Discounts

Peterglenn.com occasionally offers promotions and discounts on its products. Customers can sign up for the company's email newsletter to receive exclusive offers and discounts. The website also features a clearance section where customers can find discounted items.

Reputation

Peterglenn.com has a reputation for being a reliable and trustworthy retailer of outdoor gear. The company has been in business for over 60 years and has a strong track record of customer satisfaction. The website is well-regarded for its selection of top-quality products and excellent customer service.

Payment Options

Peterglenn.com accepts a variety of payment options, including major credit cards and PayPal. The website uses secure checkout options to ensure that customers' personal and financial information is protected.

Loyalty Programs

Peterglenn.com does not currently offer a formal loyalty program. However, customers can create an account on the website to receive exclusive offers and to save their favorite items and orders.

Customer Reviews

Peterglenn.com features customer reviews on its products, allowing potential customers to see what other customers thought of the item before making a purchase. The website also has a strong rating on review websites like Trustpilot, indicating that customers are generally satisfied with their experience.

Community Involvement

Peterglenn.com is involved in various community initiatives, including sponsoring local ski and snowboarding events. The company also partners with several charities to donate gear and equipment to low-income communities.

Shipping and Costs

Peterglenn.com offers free shipping on most orders over $49. The website uses standard shipping options, and expedited shipping is available for an additional fee. The company also offers limited international shipping options, which may come with additional fees and taxes.