Petscorner Reviews

Voted Good (4/5)

322 Votes

46 Reviews

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In the Pet Supply Store category

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22% users rated Terrible
0% users rated Poor
2% users rated Average
0% users rated Very Good
76% users rated Excellent
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E ELISHA HENRY
53 days ago

Unmatched Expertise and Exceptional Service at PetsCorner.co.uk

My experience with PetsCorner.co.uk has been nothing short of extraordinary. The staff's knowledge of their products is truly remarkable and their willingness to help goes above and beyond. From recommending the perfect diet for my pet to suggesting the right toys for endless playtime, their expertise shines through in every interaction. Whenever I had a question or needed guidance, the team at PetsCorner.co.uk was there, ready to assist with a friendly smile. Their dedication to ensuring the best for my furry friend was evident in every suggestion and recommendation they offered. Thanks to their unparalleled assistance and top-notch service, my pet is healthier, happier, and thriving like never before. I can't recommend PetsCorner.co.uk enough for all your pet care needs. Trust me, you won't be disappointed!
S SKW
54 days ago

Unmatched Service and Support at Petscorner.co.uk!

Reflecting on my recent experience with Pets Corner, I must commend their exceptional customer service, particularly Laura's swift and efficient response to my concern. Upon discovering an issue with a product, I reached out to Pets Corner, and to my delight, Laura promptly addressed the matter, ensuring a positive outcome by offering a replacement. What stood out was not just the quick resolution, but also the care and attention to detail in their response, showcasing a genuine commitment to customer satisfaction. This level of dedication and support, especially on a weekend, truly sets Pets Corner apart. I greatly appreciate their willingness to go above and beyond to ensure a smooth and satisfactory resolution. Thank you, Pets Corner, for not only delivering quality products but also for your impeccable service that prioritizes customer satisfaction above all else. I highly recommend Pets Corner to all pet owners seeking a reliable and customer-centric shopping experience.
M Merry lane
58 days ago

Unmatched Service and Lightning-Fast Delivery: A Pet Parent’s Dream Come True!

From the moment I discovered petscorner.co.uk, my experience has been nothing short of exceptional. The unparalleled level of service I received left me in awe. Not only did they have everything I needed in stock, but they also ensured that it reached me the very next day. As a devoted pet parent, the promptness of their delivery service was a game-changer. It's like they understand the urgency of keeping our furry friends happy and healthy. The convenience of finding all my pet essentials in one place, coupled with the lightning-fast delivery, has truly made my life easier. I want to extend my heartfelt gratitude to the team at petscorner.co.uk for consistently going above and beyond in catering to their customers' needs. If you're looking for a reliable online pet store that delivers not only products but also a seamless shopping experience, look no further. Petscorner.co.uk has won me over as a loyal customer, and I can't recommend them enough. Thank you for making pet parenting a joy!
P Paul Halliwell
59 days ago

Heartfelt Gratitude for Pets Corner’s Exceptional Customer Service

As a long-time customer of petscorner.co.uk, I feel compelled to share my recent experience with their team. Despite encountering a hiccup during a recent visit to purchase pet food, the staff's unwavering dedication and commitment to customer service truly shone through. While I appreciate that there may have been a misunderstanding leading to a sales refusal, the accusation of "refund fraud" was disheartening at first. However, I must commend Pets Corner for swiftly addressing the issue and clarifying any miscommunication. Their willingness to listen, empathize, and rectify the situation exceeded my expectations. The level of professionalism and care demonstrated by the staff restored my trust in the brand and reinforced my loyalty as a customer. I want to express my heartfelt gratitude to Pets Corner for their outstanding customer service and commitment to customer satisfaction. Thank you for turning a potentially negative experience into a positive one through your professionalism and dedication. I look forward to continuing my patronage and recommending Pets Corner to all pet owners seeking exceptional products and service.
T Tracy
59 days ago

An Unforgettable Weekend Escape at PetsCorner.co.uk

Embarking on a weekend adventure to PetsCorner.co.uk was a delightful surprise that left me utterly impressed. The moment I stepped into the store, I was captivated by the vast array of high-quality products available. From essentials to luxuries, PetsCorner.co.uk had it all! What truly set this experience apart was the fantastic customer service provided by the staff. Their warmth and genuine friendliness made me feel welcomed and valued as a customer. Their knowledge and willingness to assist me in finding the perfect items for my furry friend were truly commendable. After such a memorable visit, I can confidently say that I will be a returning customer. PetsCorner.co.uk has become my go-to destination for all things pet-related. Thank you for making my weekend escape a truly unforgettable one!
J Just Me
61 days ago

Every Pet Parent’s Paradise: Petscorner.co.uk Delivers Unbeatable Service

Diving into the world of pet parenthood can be overwhelming, but petscorner.co.uk has been an absolute game-changer for me. From the moment I step into their stores, I am greeted with warmth and expertise by their staff members who are always ready to assist. What truly sets them apart is their willingness to go above and beyond. I am forever thankful to the Guildford store team for their exceptional service, even sourcing items from distant locations just to meet my needs. The Dogwood Grooming room at Horsell is a hidden gem. Not only do they provide top-notch grooming services, but they also prioritize my pet's comfort and happiness. My furry companion leaves their salon looking sharp, content, and with a gleaming smile, thanks to their meticulous care. I have also experienced stellar service at their branches in Shoreham-by-Sea, Uckfield, Tunbridge Wells, Ashford (Kent), Redhill, and beyond. The diverse range of high-quality products, from accessories to food, makes shopping at petscorner.co.uk a delight for every pet enthusiast. It's not just a store; it's a haven for those who cherish their animal companions. For exceptional service, a vast selection, and a true love for pets, look no further than Petscorner.co.uk – your furry friends will thank you for it.
S Stephanie Tuley
62 days ago

Unforgettable Moments at Puppy Hour

As a dedicated pet parent, I cannot express enough how much my furry friend and I have cherished the experience at Puppy Hour by petscorner.co.uk. The opportunity for my puppy to interact and socialize in a controlled and nurturing setting was invaluable. The welcoming and accommodating staff made us feel right at home, and the added touch of a certificate and a bag of treats after each session truly warmed our hearts. The fact that this fantastic experience was offered for free on a weekly basis is simply remarkable and demonstrates the genuine care and commitment of petscorner.co.uk to fostering a thriving pet community. Our puppy not only had a great time but also learned and grew in ways that would not have been possible without such a well-organized and supportive environment. Thank you, petscorner.co.uk, for creating such a memorable and enriching experience for both pets and their owners. We are already looking forward to our next visit to Puppy Hour!
V Val Hibberd
65 days ago

Graceful Guidance at Pets Corner in Dorking: An Unforgettable Experience

Reflecting on my recent visit to Pets Corner in Dorking, Surrey, I can't help but express my heartfelt gratitude for the exceptional service I received, particularly from Linda. Her expertise and warmth truly made a difference in my pet shopping experience. Linda went above and beyond to help me select the perfect items for my rescue cat, taking the time to explain the nuances of different litter contents and recommending the most effective clumping material. What truly stood out was Linda's thoughtful advice on selecting the best food for a cat with tummy troubles. Her attention to detail and genuine care for my pet's well-being are qualities that make her a true gem at Pets Corner. Alongside her competence, Linda's pleasant demeanor and dedication to customer satisfaction exemplify the standards of excellence at this store. During my interaction with Linda, it was evident that her passion for animals transcends mere transactions; it's a true calling that benefits both pets and their owners. Her valuable insights and personalized recommendations have not only made a difference in my pet's life but have also enriched my bond with my furry companion. In conclusion, Linda is more than an employee; she is a credit to Pets Corner, embodying the essence of exceptional customer service and genuine care for pets. My visit to Pets Corner in Dorking was not just about buying supplies; it was a memorable experience shaped by Linda's grace and guidance. Thank you, Linda, for making my visit a truly remarkable one! Reviewed by a Grateful Pet Owner on February 6, 2023
J Jon
68 days ago

Unforgettable Bonding: A Heartfelt Reflection on Pets Corner Gosport

Allow me to share my candid review of petscorner.co.uk, particularly our time at Pets Corner Gosport. The anticipation for the puppy play hour was palpable, but unfortunately, our experience was far from what we had hoped for. The lack of understanding from the staff regarding dog behavior was disheartening. Witnessing aggressive dogs intimidating and cornering others without intervention left us feeling helpless. As someone with a decade of experience working with dogs, I was taken aback by the staff's unawareness. Despite our thorough confirmation of the appointment, the confusion upon arrival added to our disappointment. Feeling unwelcome from the outset, the entire experience left a bitter taste. It is disheartening to think that what was meant to be a social and fun outing for our furry friends turned into a distressing ordeal. The feedback from others who shared a similar sentiment only reinforced our concerns. Regrettably, I have to say that I will not be returning to this establishment. The trauma caused to the dogs during what was supposed to be a positive socialization opportunity is unforgettable. I urge caution to anyone considering bringing their beloved pets to Pets Corner Gosport. The impact of such experiences on our furry companions is profound and must not be taken lightly. In conclusion, my time at Pets Corner Gosport serves as a poignant reminder of the importance of knowledgeable and compassionate staff in fostering positive interactions among our four-legged friends. Let this review be a beacon for others to tread carefully and prioritize their pets' well-being above all else.
C Consumer
70 days ago

I’ve just lately began utilizing R. O. R…

My evaluate for petscorner.co.uk I've just lately began utilizing R. O. R piurchased from pets nook in Hednesford My beagle completely loves itI respect not having so as to add biscuits so hopefully it's going to assist to proceed her weight reduction Extraordinarily simple to useNo fuss
C Chrissy
71 days ago

Exceptional Customer Care at PetsCorner.co.uk

I cannot express enough how impressed I am with the exceptional customer care at PetsCorner.co.uk. The staff went above and beyond, providing me with timely updates and valuable information. When I purchased a toy for my energetic springer spaniel, Ash, they even took the time to point out that it had a special fragrance and would be more durable for his enthusiastic play sessions. This attention to detail truly made the shopping experience memorable. Not only is the online service top-notch, but my visits to the Woodbridge Dobbies store have been equally pleasant. The friendly and knowledgeable staff always make me feel welcome and valued as a customer. I highly recommend PetsCorner.co.uk for all pet owners looking for a personalized and caring shopping experience.
H Holly McGowan
72 days ago

A Paw-sitively Memorable Experience at PetsCorner in Bridgemere Garden Centre

Having recently visited PetsCorner in Bridgemere Garden Centre, I was instantly greeted by Sam, whose warm demeanor and expert knowledge left a lasting impression on me. As a pet parent navigating the tricky world of finding the perfect food for my puppy, I was overwhelmed by the options available due to my furry friend's sensitive stomach. Sam's personalized recommendations, coupled with detailed explanations about each product's benefits, helped me make an informed decision. I was truly impressed by the unparalleled level of customer service I received from Sam. Her genuine care for my pet's well-being and her willingness to go above and beyond to assist me in finding the right food truly set PetsCorner apart from other pet stores I have visited. The positive experience I had has not only earned my loyalty but has also convinced me that I will be a returning customer without a doubt. Thank you, Sam, and PetsCorner, for making my visit not only successful in finding the perfect food for my puppy but also enjoyable due to the outstanding service received. I cannot recommend PetsCorner enough to fellow pet owners in search of high-quality products and exceptional customer care that truly stands out.
K Kaz
74 days ago

Exceptional Assistance from Denise at Pets Corner

During my recent visit to the Chelmsford store of petscorner.co.uk, I had the pleasure of meeting Denise, whose exceptional customer service truly stood out. Not only was she polite and friendly, but her knowledge and willingness to assist were impressive. Denise went above and beyond to make my nervous dog feel comfortable, even offering treats to ease her anxiety. Her thoughtfulness and attention to detail made our visit truly memorable and enjoyable. I am grateful for Denise's help and look forward to returning to the store, knowing that we will be welcomed with such kindness and expertise. Thank you, Denise, for making our experience at Pets Corner truly exceptional.
L Liz
84 days ago

A Delightful Experience at Petscorner.co.uk

Upon stepping into the store, I was greeted by the warm presence of a young lady named Elizabeth. Her politeness and friendly approach made my visit truly delightful. What impressed me the most was her in-depth knowledge of the products, which she shared with enthusiasm. It's refreshing to receive such excellent customer service. Kudos to Petscorner.co.uk for having such a wonderful team member like Elizabeth. My experience has definitely earned my loyalty as a customer.
L Liz
84 days ago

Having visited the shop I used to be…

My assessment for petscorner.co.uk Having visited the shop I used to be pleasantly stunned with the younge woman Elizabeth who served me civilly and really pleasant method and data of merchandise. Properly accomplished.

Introduction:

PetsCorner.co.uk is an online pet store offering a wide range of pet supplies, accessories, and food for various pets, including dogs, cats, birds, and small animals. With a user-friendly interface and a comprehensive selection of high-quality products, PetsCorner.co.uk strives to provide an exceptional shopping experience for pet owners.

Pros and Cons:

  • Pros:
    1. PetsCorner.co.uk offers a vast range of products, ensuring pet owners find everything they need in one place.
    2. The website features a straightforward and easy-to-navigate layout, making it convenient for users to browse through different categories.
    3. Product quality is commendable, with a focus on sourcing from reputable brands and suppliers.
    4. Competitive pricing ensures customers get value for their money.
    5. Customer service is responsive and knowledgeable, ensuring prompt assistance to queries and concerns.
  • Cons:
    1. While the product selection is extensive, some niche items may be limited in availability.
    2. Shipping costs may be higher for bulk orders or specific locations.

    User Experience:

    Shopping on PetsCorner.co.uk is a hassle-free experience thanks to the intuitive website design and well-organized product categories. The search functionality allows users to quickly find specific items, and detailed product descriptions provide valuable information for making informed purchasing decisions. The inclusion of customer reviews adds credibility to the user experience by sharing first-hand experiences and insights.

    Pricing and Value for Money:

    PetsCorner.co.uk offers competitive prices across their product range, ensuring value for money for pet owners. Regular discounts and promotions further enhance the affordability of their offerings. While premium brands may have higher price points, pet owners can still find budget-friendly options without compromising on quality.

    Customer Service:

    PetsCorner.co.uk prides itself on excellent customer service. Their knowledgeable and friendly support team promptly addresses customer queries, guiding them through the purchasing process and providing assistance with any concerns. Whether through phone, email, or live chat, the customer service team ensures a smooth and satisfactory experience for shoppers.

    Product Quality and Selection:

    PetsCorner.co.uk maintains a strong emphasis on product quality by curating a selection from reputable brands and suppliers. From pet food to toys, the products available are made from high-quality materials and meet stringent safety and health standards. The wide range of choices caters to different pet needs, ensuring customers find the ideal products for their pets.

    Website Usability:

    The PetsCorner.co.uk website is designed with user-friendliness in mind. The clear layout, intuitive navigation, and well-organized categories make it easy for customers to find and order their desired products. The streamlined checkout process further enhances the overall usability, ensuring a seamless and convenient shopping experience.

    Returns and Exchanges:

    PetsCorner.co.uk has a transparent returns and exchanges policy. Customers can return unused and unopened products within a specified timeframe for a refund or exchange. However, certain items, such as perishables or personalized items, may not be eligible for return due to hygiene or customization reasons. It is advisable to review the return policy before making a purchase.

    Promotions and Discounts:

    PetsCorner.co.uk frequently runs promotions and discounts on various products, making pet ownership more affordable. Customers can benefit from seasonal sales, loyalty program perks, and exclusive offers available on the website. Subscribing to their newsletter ensures regular updates on the latest promotions and discounts.

    Reputation:

    PetsCorner.co.uk has built a strong reputation as a reliable online pet store. With a commitment to product quality, excellent customer service, and competitive pricing, they have garnered positive reviews and testimonials from satisfied customers. Their transparent policies and adherence to ethical business practices contribute to their trustworthy reputation in the market.

    Payment Options:

    PetsCorner.co.uk offers a variety of secure payment options to ensure convenience for customers. From debit and credit cards to popular digital payment methods, such as PayPal, customers can choose their preferred mode of payment during checkout. The secure payment gateway guarantees the safety of personal and financial information.

    Loyalty Programs:

    As a gesture of appreciation, PetsCorner.co.uk offers a loyalty program to reward returning customers. By signing up, customers can earn points with every purchase, which can be redeemed for future discounts or exclusive offers. This loyalty program encourages customer engagement and incentivizes repeat purchases.

    Customer Reviews:

    The PetsCorner.co.uk website features customer reviews for products, cultivating a sense of trustworthiness and transparency. These reviews, accompanied by a clear star rating system, assist potential buyers in gaining insights into product quality, usability, and overall customer satisfaction. The platform actively encourages customers to share their experiences, facilitating an informed purchase decision.

    Community Involvement:

    PetsCorner.co.uk believes in giving back to the community and actively participates in various animal welfare initiatives. They support local animal shelters and rescue organizations through donations and fundraising campaigns. Such community involvement reflects their commitment to pet well-being beyond just selling products.

    Shipping and Costs:

    PetsCorner.co.uk offers reliable shipping services to deliver products directly to customers' doorsteps. Shipping costs vary based on factors such as order weight, delivery location, and chosen shipping method. Free shipping is available for orders exceeding a certain value, providing additional savings for customers. Estimated delivery times are provided during the checkout process, ensuring transparency regarding order fulfillment.

    In conclusion, PetsCorner.co.uk is a highly recommended online pet store that covers a comprehensive range of pet supplies, accessories, and food. With competitive pricing, excellent customer service, high product quality, and a user-friendly website, it consistently delivers a satisfying shopping experience. PetsCorner.co.uk's commitment to ethical business practices, community involvement, and customer satisfaction further establishes its authority and trustworthiness in the industry.