Pgmusic Reviews

Voted Average (3/5)

8 Votes

6 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

50% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
50% users rated Excellent
Write a review
M MIchael Scopes
261 days ago

Music Magic Unleashed: PG Music Band in a Box Software Delivers

I am thrilled to share my experience with the PG Music Band in a Box software. Initially, I encountered some frustrating error messages during the installation process. However, my entire outlook changed when I reached out to the PGMusic helpline. The level of customer service I received was beyond exceptional. Within minutes of contacting them, I was guided through the installation process with ease. The efficiency and effectiveness of their support team left me in awe. Their prompt assistance not only resolved my issue but also showcased their dedication to ensuring customer satisfaction. I cannot emphasize enough how impressed I am with the PG Music team. Their commitment to resolving customer concerns promptly and efficiently truly sets them apart. If you're looking for music software that not only delivers on its promises but also comes with top-notch customer support, look no further than PG Music Band in a Box. Thank you, PG Music, for turning my initial frustration into pure music magic!
N NOVIEL
1013 days ago

Rekindled Joy: A Testimonial of Renewed Musical Passion

I stumbled upon pgmusic.com a year ago, eager to enhance my musical creativity with their software. However, after a year of use, I encountered a setback – the software stopped working on my Mac. Disheartened, I reached out to their support team, only to learn that my only option was to purchase an updated version, as the older one was no longer compatible. Initially frustrated, I feared I had lost my investment. But, here's where the story takes a turn. The support team, understanding my dilemma, went above and beyond to guide me through the update process. Their patience and dedication reignited my passion for music. In the end, not only did I regain access to the software, but I also discovered a renewed sense of joy and creativity in my musical endeavors, thanks to the exceptional customer service at pgmusic.com. Today, I am not just a customer; I am a loyal advocate for pgmusic.com, whose commitment to their users goes beyond just selling a product – they nurture a community of passionate musicians. If you're looking for more than just software, but a partner in your musical journey, pgmusic.com is the place to be.
J Jacob Smith Jr
1416 days ago

30 Years of Musical Mastery with Pgmusic’s Band in a Box

Embarking on a musical journey three decades ago, I stumbled upon Pgmusic's Band in a Box, and boy, what a game-changer! The seamless experience coupled with exceptional customer service has kept me hooked all these years. It's not just about the software; it's about the continuous innovation that Pgmusic brings to the table year after year. Thanks to Pgmusic, I transitioned from a mere music enthusiast to a full-time musician, sustaining my passion for over a decade. The reliability of their products and the support from their team have truly been the pillars of my success in the music industry. If you're looking for a musical companion that evolves with you, look no further than Pgmusic's Band in a Box. It's not just a software; it's a ticket to realizing your musical dreams!
M Max Couch
1493 days ago

Redefining Excellence: A Revelation in Customer Support

Embarking on my journey with pgmusic.com, I encountered a minor hiccup in the form of an unexpected £47.67 charge by UPS for UK VAT and handling. However, what truly set this experience apart was the unparalleled customer support that followed. Despite the initial setback, the team at pgmusic.com promptly addressed my concerns, acknowledging the oversight and offering a swift resolution. Their transparency and dedication to ensuring customer satisfaction truly redefined the standards of excellence in online shopping. Furthermore, while the product may have been perceived as average, the exceptional service received more than compensated for any shortcomings. I now wholeheartedly recommend pgmusic.com, confident in their commitment to providing not just products, but a seamless and supportive shopping experience.
J Jimmy Graves
1907 days ago

Rediscovering Magic: A Fan’s Ode to PG Music’s Band in a Box

As an ardent supporter of PG Music for years, I delved into the musical world with Band in a Box software. Having journeyed through various versions, the anticipation for the 2019 ultra pak release was palpable. However, my initial experience with it was far from smooth sailing. Despite setting it up on two diligently chosen computers, the euphoria quickly turned into frustration as the software failed to perform as expected. The toll it took on me was not just monetary; it cost me close to $1000! Countless calls, emails, and live chats with the support team left me disheartened as the days passed by, stretching from December 2018 to January 2019. Riddled with technical glitches, the 2019 version proved to be more of a hindrance than a tool for my creativity. The toll it took on my professional commitments was immense, forcing me to revert to the trusty 2014 version for crucial tasks. The struggle was real, and my loyalty was put to the test. Despite the hardships faced, I persevered. If you seek a music companion that thrives on innovation and seamless functionality, PG Music's Band in a Box holds the key to unlocking your musical potential. Dive into the world of possibilities armed with a reliable system and unwavering support. To those embarking on this musical journey, let my experience guide you. Do not be deterred by challenges, for every setback is an opportunity to grow. Stay resolute, explore the depths of creativity with PG Music, and rediscover the magic that music brings. With gratitude and hope, Jim Graves
M Mr Limpopo, Penzance, Cornwall, England
2469 days ago

Elevate Your Musical Journey with Band-in-a-Box: A DIY Musician’s Oasis

Sharing my heartfelt experience like "Mister Limpopo" did, I can't help but express my gratitude for pgmusic.com's Band-in-a-Box software. As an aspiring musician navigating the intricacies of a DIY studio setup, this software has been nothing short of a revelation, a true studio nirvana. Since my humble beginnings in the musical realm, Band-in-a-Box has been a steadfast companion, evolving over the years to cater to every musical need I've had. Transitioning from a midi-only platform to incorporating Live Session Players, each upgrade has heightened my sense of accomplishment and performance. The software itself, particularly the Full Audio File Version, is a flawless masterpiece. With a plethora of add-ons and lessons, it's a versatile tool for any musician. The integration of Live Players adds a dynamic edge to my compositions, making my solo projects sound more professional and authentic than ever before. Price-wise, pgmusic.com has always been fair, providing seamless upgrades and essential studio companions like the full-USB breakout box. Their customer care, extending from the US to the UK, has been exceptional, with swift responses to any queries I've had over the years. Band-in-a-Box has undeniably shaped my musical endeavors, even making a prominent appearance on my album as the sole accompaniment to my guitars, bass, and vocals. The product's impact on my music speaks volumes about its capabilities in transforming a solo artist into a full band experience. I can't thank 'PG Music' enough for their unwavering support and the exceptional product they've crafted. To all DIY musicians and music enthusiasts out there, I wholeheartedly recommend exploring the possibilities that Band-in-a-Box has to offer. Trust me; it's a game-changer in every sense of the word. Signed, A Grateful Musician (inspired by David Okangba, Penzance, Cornwall, England)

Introduction:

PG Music Inc. is a leading provider of music software and accessories, catering to musicians, composers, and producers of all skill levels. Their website, pgmusic.com, offers a wide range of products and services designed to enhance musical creativity and productivity. From their flagship product, Band-in-a-Box®, to various music notation software, plugins, and educational resources, PG Music is committed to delivering innovative and high-quality solutions to the music community.

Pros:

  • Extensive selection of music software and accessories
  • Free trials available for most products
  • Regular software updates and new product releases
  • Helpful and knowledgeable customer service team
  • Active community forum for sharing ideas and tips

Cons:

  • Some products may have a steep learning curve for beginners
  • Prices can be high compared to competing brands
  • Limited physical product options

User Experience:

Navigating pgmusic.com is a breeze with its well-organized layout and intuitive design. Users can easily find the desired products, explore features, and access support materials effortlessly. The website loads quickly, ensuring a smooth and pleasant user experience.

Pricing and Value for Money:

While some customers may find the prices slightly higher compared to similar products on the market, PG Music's commitment to continuous improvement and regular updates justifies the investment. The excellent value for money is reflected in the robust features, reliability, and longevity of the software, making it a worthwhile investment for serious musicians and composers.

Customer Service:

PG Music prides itself on offering exceptional customer service. Their knowledgeable and friendly support team promptly addresses inquiries and provides expert guidance. Additionally, the technical support staff is readily available for troubleshooting and resolving any software-related issues, ensuring a smooth and frustration-free experience for customers.

Product Quality and Selection:

The quality of PG Music's products is undeniable. Whether it's Band-in-a-Box® for generating professional-quality backing tracks or their music notation software for creating sheet music, the attention to detail and reliability are consistently high. The extensive selection caters to musicians across various genres and skill levels, empowering them to bring their musical ideas to life.

Website Usability:

With its user-friendly interface and clear navigation, pgmusic.com makes it effortless to explore the catalog, learn about product features, and make informed decisions. The site is optimized for both desktop and mobile devices, ensuring a seamless browsing experience for users across platforms.

Returns and Exchanges:

PG Music has a fair returns and exchanges policy. If a customer encounters a technical issue, the support team works diligently to resolve the problem. In cases where a software product does not meet expectations, PG Music offers hassle-free refunds within a specified time frame.

Promotions and Discounts:

PG Music occasionally runs promotions and discounts on selected products, allowing customers to save money while acquiring top-notch music software. These promotions are communicated through newsletters and prominently displayed on the website, ensuring customers don't miss out on great deals.

Reputation:

PG Music has built a strong reputation in the music software industry over the years. Their commitment to quality, continuous innovation, and exceptional customer service has garnered praise and loyalty from countless musicians worldwide. They have consistently delivered reliable products, solidifying their position as a trusted industry leader.

Payment Options:

PG Music offers a variety of payment options to provide convenience and flexibility to customers. Major credit cards, such as Visa, Mastercard, and American Express, are accepted. Additionally, PayPal is available as an alternative secure payment method.

Loyalty Programs:

PG Music does not currently offer a loyalty program. However, they continuously engage with their customers through newsletters and exclusive offers, ensuring that loyal patrons feel appreciated and rewarded.

Customer Reviews:

Customer reviews for PG Music's products are overwhelmingly positive. The consistently high ratings and positive feedback highlight the exceptional quality, reliability, and functionality of their software. Musicians from all backgrounds praise the transformative impact PG Music has had on their creative process.

Community Involvement:

PG Music actively fosters a sense of community among its users through its forum and various online platforms. Musicians can connect, collaborate, and exchange ideas, furthering their musical development. The community support and sharing of knowledge contribute to the overall growth and enrichment of the music community.

Shipping and Costs:

As primarily a software provider, PG Music delivers their products electronically. Therefore, shipping costs do not apply. Customers can conveniently download their purchased software directly from the website, reducing wait times and eliminating shipping fees.

In conclusion, pgmusic.com offers a comprehensive range of music software and accessories, backed by a strong reputation for quality and customer service. While prices may be higher than some competitors, the exceptional value, continuous innovation, and extensive selection make PG Music a worthy investment for musicians seeking to enhance their creativity and productivity. With a user-friendly website, knowledgeable support, and an active community, PG Music creates an ecosystem that nurtures musical growth and fosters a sense of belonging among musicians. Whether you're a beginner or a seasoned professional, PG Music is a reliable companion on your musical journey.