Users Voice for Pharmacyfirst

8% users rated Terrible
1% users rated Poor
1% users rated Average
3% users rated Very Good
87% users rated Excellent
Pie Chart Review Representation for Pharmacyfirst
Pharmacyfirst Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 Apr 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 4.8 4.5 3.7 4.4 2.7
Oct 2022 4.9 4.3 4.7 2.5 4.4 5
Mar 2023 4 2.4 4.2 3 2.7 1
Line Chart for Rating of peer stores

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Detailed Pharmacyfirst Review by

Introduction

Pharmacyfirst.co.uk is an online pharmacy that offers a wide range of over-the-counter and prescription medicines, as well as health and beauty products. Their website is easy to navigate and offers competitive prices, making them an attractive option for those looking to save on their healthcare costs.

Pros and Cons

One of the main advantages of Pharmacyfirst.co.uk is their range of products, which includes a large selection of prescription and non-prescription medication, as well as beauty and personal care items, all of which are conveniently available online. Additionally, their competitive prices and fast shipping make them a popular choice for bargain hunters. However, some customers have complained about the quality and efficacy of certain products offered.

User Experience

Pharmacyfirst.co.uk website is easy to navigate, with clear categories and product descriptions, as well as reviews and ratings from previous customers. However, there is no live chat support, and customer service can be slow to respond to queries.

Pricing and Value for Money

Pharmacyfirst.co.uk offers competitive pricing on a wide range of products, making them an attractive option for those looking to save on healthcare costs. Additionally, they offer free standard shipping on all orders above £40.

Alternatives

Alternative options to Pharmacyfirst.co.uk include competitors like Lloyds Pharmacy, Boots, and Superdrug, all of which offer similar products and services.

Customer Service

While Pharmacyfirst.co.uk’s customer service can be slow to respond to queries, they do offer a comprehensive FAQ section and a contact form for customers to get in touch.

Product Quality and Selection

Pharmacyfirst.co.uk offers a wide range of products, from prescription medication to beauty and personal care items. However, some customers have reported issues with the quality and efficacy of certain products.

Website Usability

Pharmacyfirst.co.uk’s website is easy to navigate, with clear categories and product descriptions, as well as reviews and ratings from previous customers.

Returns and Exchanges

Pharmacyfirst.co.uk offers a 14-day refund policy for unwanted or faulty items, provided they are returned in their original packaging.

Promotions and Discounts

Pharmacyfirst.co.uk offers regular promotions and discounts to their customers, which can be accessed via their website or newsletter.

Reputation

Pharmacyfirst.co.uk has a strong reputation in the online pharmacy industry, with many satisfied customers. However, some complaints have been reported regarding the quality and efficacy of certain products.

Payment Options

Pharmacyfirst.co.uk accepts a wide range of payment options, including credit and debit cards, PayPal, and Klarna finance.

Loyalty Programs

Pharmacyfirst.co.uk does not currently offer a loyalty program.

Customer Reviews

Pharmacyfirst.co.uk has numerous positive reviews from satisfied customers, although some negative reviews have been reported regarding the quality of certain products.

Community Involvement

Pharmacyfirst.co.uk does not have any significant community involvement initiatives.

Shipping and Costs

Pharmacyfirst.co.uk offers free standard shipping on all orders above £40. Express delivery is available for an additional fee.

Pharmacyfirst Recent User Reviews

User Rating

5 stars

61

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Reviewer Name: Darren Roberts

Review Submission Date: 2022-10-26

Review Title: Shocking service.items didn't arrive…
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Review Description: Shocking service.items didn't arrive when they should and pharmacy first not interested in helping, blaming post office strikes despite the items being over 1 week late (and still not here). Thankfully I paid via PayPal who have refunded me after pharmacy first stopped responding to my messages. My suggestion is to avoid this business

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Reviewer Name: Susan

Review Submission Date: 2022-10-26

Review Title: When you need over the counter meds in…
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Review Description: When you need over the counter meds in a hurry or are housebound, to have them delivered ASAP is essential. I would highly recommend Pharmacy First for their professionalism & customer care.

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Reviewer Name: Alan Davis

Review Submission Date: 2022-10-26

Review Title: All good
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Review Description: All good, straight forward to place an order, dispatched and delivered in good time. Well done.

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Reviewer Name: DEBRA EDWARDS

Review Submission Date: 2022-10-26

Review Title: I order and paid for 3 x 28 ferrous…
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Review Description: I order and paid for 3 x 28 ferrous sulphate and was only sent two. I have tried contacting the company to complain but have been unable to

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Reviewer Name: Joanne Jeavons Fellows

Review Submission Date: 2022-10-25

Review Title: Delivery took too long
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Review Description: Delivery took too long, would of been quicker waiting for doctors appointment and getting the product cheaper.

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Reviewer Name: Cheshire Shopper

Review Submission Date: 2022-10-25

Review Title: I thought the ordering process was…
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Review Description: I thought the ordering process was clear and I felt they took great care in checking that the medication I ordered was suitable for me.

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Reviewer Name: Lynda Evans

Review Submission Date: 2022-10-24

Review Title: Professional
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Review Description: Easy ordering online & good communication .Very professional & supportive ,questions asked about item required prior to dispatch .Arrived ontime & well packaged .

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Reviewer Name: Mrs. Janet Reilly

Review Submission Date: 2022-10-24

Review Title: Once I worked out i had order on'ine…
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Review Description: Once I worked out i had order on'ine with the code I had from Groupon it was easy. Delivered item very quickly. Thanks

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Reviewer Name: Gill Mcgavin

Review Submission Date: 2022-10-24

Review Title: Great ace to shop
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Review Description: It was easy to order and great prices. Delivery was quick as well. Will definately use again.

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Reviewer Name: Ms Julie P

Review Submission Date: 2022-10-24

Review Title: Prompt and efficient service …
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Review Description: Able to find antihistamines used regularly and order in bulk. Local pharmacy usually low on stock so home delivery is great Prompt and efficient service.