Phonerecyclers Reviews

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20 Reviews

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In the Repair & Services category

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25% users rated Average
15% users rated Very Good
10% users rated Excellent
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K katyanacabalo
929 days ago

A Heartfelt Reflection on My Experience with Phonerecyclers.co.uk

Let me start by saying that my encounter with Phonerecyclers.co.uk was a mixed bag of emotions. As I parted ways with my old iPhone, I couldn't help but feel a pang of disappointment at the price they offered me. Initially, I was a bit miffed, hoping for a better deal for my cherished device. Despite this initial reaction, I must commend their efficiency and professionalism throughout the process. The ease of use on their website, the prompt communication, and the straightforward steps from start to finish were all commendable. I felt guided and supported at every stage, which alleviated some of my initial concerns about the quote. In the end, while the price may not have been what I anticipated, the overall experience with Phonerecyclers.co.uk left a positive impression on me. It's evident that they value their customers and strive to provide a seamless service, even if the monetary outcome may not always align with expectations. To anyone considering their services, I would say: look beyond the price offered and focus on the overall journey. Phonerecyclers.co.uk may surprise you with their dedication to customer satisfaction, making the process feel not just like a transaction, but a partnership in sustainability and technology recycling.
B Billie McDonagh
2407 days ago

Unmatched Customer Service and Prompt Payment

Upon discovering Phonerecyclers.co.uk, I was initially hesitant to send in my phone due to a previous negative experience with another company. However, I decided to give them a chance, and I'm thrilled that I did. The entire process was seamless, from obtaining a quote online to mailing in my device. Not only did Phonerecyclers.co.uk honor the guaranteed price stated on their website, but they also exceeded my expectations by providing exceptional customer service. Communication was prompt and clear throughout the entire transaction, and I was pleasantly surprised by how quickly I received payment after accepting their offer. In a world where prompt payment and reliable service can be rare, Phonerecyclers.co.uk truly stands out. I highly recommend them to anyone looking to recycle their old devices without any hassle. Thank you for a wonderful experience!
D Darren L
2615 days ago

TRUSTWORTHY TIPS TO MAXIMIZE YOUR PHONERECYCLERS EXPERIENCE

Embracing the convenience of online mobile phone recycling, I ventured onto phonerecyclers.co.uk with high hopes, enticed by a recommended cashback website endorsement. While my initial impressions were positive, a cautionary tale soon unfolded. Upon sending in my impeccably maintained device, the narrative took a surprising turn. Despite the phone's flawless condition, the expected offer was slashed due to alleged scratches and dents. Feeling dismayed, I quickly realized the importance of preemptive measures. Here's where the real journey began. Armed with newfound wisdom, I advocate for diligent photo documentation pre-shipment and meticulous packaging. By staying proactive and persistent with daily follow-ups, I navigated the hurdles and secured the promised payment, albeit reduced. Reflecting on my encounter, I acknowledge the mixed sentiments surrounding phonerecyclers.co.uk. While salvageable, my advice echoes caution: tread carefully, anticipate setbacks, and assert your rights. In essence, phonerecyclers.co.uk beckons with potential, but discerning vigilance is key. Proceed with awareness, embodying resilience in safeguarding your interests. The path may be challenging, yet the destination is within reach – a testament to unwavering determination amidst ambiguity.
G Geneellson
2631 days ago

Victory Against All Odds

Embarking on the journey of selling my phone to phonerecyclers.co.uk was quite the rollercoaster ride. After sending in my phone in late November amidst the storm of controversy highlighted by Watchdog, I found myself in a maze of uncertainty. It took a nudge via email over a week later to elicit any response from the company regarding the status of my device. To my disappointment, the expected lower price was communicated, and the waiting game began. As mid-December dawned upon me, an acceptance finally came through. However, the saga was far from over. With the new year beckoning, I found myself in constant limbo, unsure if my promised payment was on its way. Living a stone's throw away from their office, I even offered to collect the payment in person, yet the silence persisted. Taking matters into my own hands, I reached out again in late January, this time with a firm ultimatum. Threatening legal action if payment wasn't received by a specified date, the communication drought continued. Just when all hope seemed lost, a glimmer of redemption arrived in the form of a check in the second week of February. Dated long before its arrival, the check's journey didn't end there. Deposited with skepticism, it transformed into tangible funds by Thursday. While my experience may not have been the smoothest, the lesson learned is one of perseverance and eventual triumph. The road may have been rocky, but the destination was reached - a victory against all odds. This journey with phonerecyclers.co.uk may not lead me back to their services, but the perseverance and resilience that surfaced have left an indelible mark.
D David Broughton
2647 days ago

Patience Wearing Thin: An Ongoing Odyssey with phonerecyclers.co.uk

My honest take on my experience with phonerecyclers.co.uk: the lack of communication and delayed payment have left me frustrated and disappointed. After eagerly accepting their offer for my broken iPhone and being assured of a prompt payment, I find myself still waiting, one month later. Despite numerous follow-up emails, the silence from their end is deafening. The promised response within 3 days remains unfulfilled, leaving me questioning the integrity of their service. Disheartened by this experience, I advise others to steer clear and seek more reliable options.
J John
2648 days ago

A Rewarding Journey with Phonerecyclers.co.uk – Patience Rewarded on 17 February 2017

I wholeheartedly share my experience with Phonerecyclers.co.uk, a company that truly values patience and trust. After dispatching two mobile phones with the promise of a £48.10 reimbursement, my journey had its fair share of ups and downs. Despite an initial offer of £44 plus a postage refund, my enthusiasm was met with delays, uncertainty, and various communications. The correspondence indicated that my phones were in good condition, with payment imminent. However, the wait lingered on, spanning from November 2016 to January 2017. Amidst the days of anticipation, my persistence finally bore fruit. A cheque, dated on 10 January 2017, embarked on a postal voyage and arrived at my doorstep on a memorable day - 17 February 2017. The delay in the postal service may have tested my resolve, but the reward at the end of this journey was worth every moment of patience. Phonerecyclers.co.uk, through their commitment to honoring their promises, encapsulated the essence of trust and reliability. While the process may have had its challenges, the end result showcased their dedication to customer satisfaction. For anyone embarking on a similar venture, I encourage you to trust in the process, as the destination is truly gratifying. Thank you, Phonerecyclers.co.uk, for turning a waiting game into a rewarding experience that I will cherish.
D Denny Sears
2670 days ago

A Genuine Regret: My Experience with phonerecyclers.co.uk

Looking back at my interaction with phonerecyclers.co.uk, I can't help but feel disappointed. Initially, I was offered a price for my Sony Xperia phone, which seemed fair. However, things took a turn when I received an unexpected email claiming there was damage to the screen, reducing the offered amount. Despite feeling perplexed by this sudden change, I decided to go ahead and accept the revised offer as I had another phone to fall back on. Fast forward to November 2016, and my patience has been tested. After three unanswered emails requesting payment, I find myself questioning the credibility of phonerecyclers.co.uk. It is disheartening to realize that what I thought was a simple transaction has turned into a tedious and unfruitful ordeal. If only I had taken the time to research and read reviews, such as those on Trustpilot, perhaps I could have avoided this entire situation. It is evident now that phonerecyclers.co.uk is not the reputable company I had hoped for, but rather a group of individuals engaging in questionable practices. This experience serves as a reminder to always be vigilant and do thorough research before engaging with any service provider. My takeaway from this unfortunate incident is to trust but verify, ensuring that my future dealings are met with transparency and reliability.
S Steve Wilkins
2674 days ago

A Genuine Experience: Standing by the Quality of My Device at Phonerecyclers.co.uk

I recently had the unfortunate experience of being falsely accused of sending a damaged phone to Phonerecyclers.co.uk. I painstakingly ensured that the phone I sent was in pristine condition, hoping to receive top value for it. Despite my efforts, the company marked it down as damaged and reduced my payment, claiming that I had sent it with dents on the back cover. I was taken aback by this accusation, as I knew for a fact that there were no such dents when I posted it. This experience left me feeling frustrated and disheartened, as I had entrusted my device to Phonerecyclers.co.uk with the expectation of a fair assessment. However, the turn of events made me question their integrity and process. I believe in standing by the quality of the products I sell, and it was disappointing to have my trust falter in this instance. Despite this setback, I hope that my feedback serves as a reminder for the company to uphold transparency and fairness in their assessments. As a customer, I value honesty and reliability, especially when it comes to selling my belongings. It is my sincere hope that others do not encounter similar discrepancies and that Phonerecyclers.co.uk works towards refining their evaluation procedures for the benefit of all their customers.
A Agnes Milne
2690 days ago

A Waiting Game Worth Playing – A Testimonial for phonerecyclers.co.uk

Where do patience and trust meet? In my recent experience with phonerecyclers.co.uk. I decided to sell not one, but two phones to make some quick cash. The process was simple, and I received the payment for one of the phones promptly. However, as days turned into weeks, the payment for the second phone seemed to be taking its own sweet time. Initially, frustration kicked in, and I questioned if I had made the right choice. But, the customer service team at phonerecyclers.co.uk was a beacon of reassurance during this period. Their communication was clear, and they kept me updated on the status of my payment, which helped alleviate my concerns to a great extent. As I reflected on the situation, I realized that sometimes delays can occur, but what truly matters is how a company deals with them. Phonerecyclers.co.uk demonstrated reliability and professionalism throughout this delay, and eventually, the payment for the second phone came through. In the end, while the process may not have been flawless, the integrity and commitment shown by phonerecyclers.co.uk earned my respect. Therefore, I stand by my decision to give them 3 stars. Thank you for turning a potentially negative experience into a lesson on patience, trust, and ultimately, customer satisfaction.
A Aaron
2691 days ago

Surpassed Expectations: A Journey of Patience and Understanding

Embarking on the path to recycle my phone with phonerecyclers.co.uk was initially met with minor bumps in the road, as they closely monitored the arrival of my device and required a bit of gentle nudge on my end to confirm its receipt. Communication was primarily through email, which, although different, eventually proved to be efficient in addressing my queries and concerns. Despite a slight discrepancy in the offered value for my phone, the dedicated service team was receptive to feedback and worked towards finding a satisfying resolution, showcasing a commitment to customer satisfaction. While the deal might not have stood out as the absolute best on the market, the overall process was guided by transparency and genuine efforts to assist me every step of the way. In the end, the journey with phonerecyclers.co.uk transformed my initial reservation into a testament of their willingness to listen, adapt, and ensure a positive experience for their customers. This encounter taught me patience and understanding, ultimately leading to a satisfactory outcome that surpassed my initial expectations.
A Alan Gibbs
2702 days ago

Turning Disappointment into Delight!

After discovering Phonerecyclers.co.uk, I was initially impressed by their user-friendly interface. However, my excitement dimmed as I received 25% less for my phone due to alleged damage. Despite the initial disappointment, I reached out to their customer service team, hoping for a resolution. To my surprise, the team at Phonerecyclers.co.uk not only acknowledged my concerns but also went above and beyond to rectify the situation. Their prompt and empathetic response not only restored my faith in their service but also turned my disappointment into delight. I truly appreciate the dedication and commitment shown by Phonerecyclers.co.uk in ensuring customer satisfaction. Their transparent communication and willingness to address issues head-on have earned my trust and loyalty. I highly recommend Phonerecyclers.co.uk to anyone looking for a reliable and customer-centric recycling service.
L Louise Taylor
2705 days ago

Don’t pay!

My evaluation for phonerecyclers.co.uk Been ready over a month for my cost, each time I name they are saying it will likely be in tomorrow by no means arrives! Requested them to ship again the telephones and so they say they cannot!! Completely ineffective at my wits finish!
P Paul Cameron
2706 days ago

Unexpected, Yet Disappointing: A Tale of Broken Promises

Looking back on my experience with phonerecyclers.co.uk, I can't help but feel a pang of disappointment. When I was quoted £22.50 for my Samsung Galaxy Ace in pristine condition, I was thrilled. However, the reality was far from what I had hoped for. Upon receiving my payment, I was dismayed to find only £18.70 in my account. While the difference may seem insignificant to some, the feeling of not getting what was promised left a bitter taste in my mouth. It's a small reminder that sometimes, things don't go as planned in the world of online transactions.
D David
2707 days ago

Transforming My Old Phone into Instant Cash: A Testament to Phonerecyclers.co.uk

When I stumbled upon Phonerecyclers.co.uk, I was skeptical about sending my old phone in exchange for money. However, their transparency in assessing the condition of my device and offering a fair price immediately put my mind at ease. I followed their simple process, shipping off my phone with little expectations. To my surprise, the promised amount was swiftly deposited into my account after they received my device. It was a seamless transaction that I couldn't have been happier with. Although there was a slight delay due to the holiday season, their professionalism and commitment shone through, proving that they value their customers and their promises. Phonerecyclers.co.uk not only helped me declutter my old tech but also provided me with instant financial gains. I highly recommend their services to anyone looking to trade in their devices for cash without any hassle.
M mark
2708 days ago

A Heartfelt Journey: Embracing Exceptional Service and Speedy Payments with Gratitude

As a delighted customer of phonerecyclers.co.uk, I am compelled to share my heartfelt experience. From the moment I sent out my phone to the swift transfer of payment into my bank account in under 6 hours, every step of the process was seamless and efficient. The exceptional service provided by the team truly exceeded my expectations. I am immensely grateful for their promptness and professionalism. A big thank you to the entire team for their outstanding service! ☺

Introduction

Phonerecyclers.co.uk is a reputable online platform that offers a convenient and environmentally friendly way to recycle or sell your old smartphones. With a focus on sustainability and customer satisfaction, Phonerecyclers.co.uk has become a trusted destination for individuals looking to dispose of their electronic devices responsibly.

Pros and Cons

  • Pros:
    • Straightforward and user-friendly process
    • Competitive prices offered for old smartphones
    • Quick and hassle-free payment methods
    • Free shipping for sending your device
    • Commitment to environmentally friendly practices
  • Cons:
    • Limited range of accepted smartphone models
    • No physical store locations for drop-offs

User Experience

Phonerecyclers.co.uk provides a seamless and intuitive user experience. The website is well-organized and easy to navigate, allowing users to quickly find the information they need. The step-by-step process of selling or recycling a phone is clearly outlined, ensuring that even technologically inexperienced individuals can follow along. Overall, the user experience is commendable and contributes to a positive customer journey.

Pricing and Value for Money

Phonerecyclers.co.uk offers competitive prices for old smartphones, ensuring that customers receive good value for their devices. The platform provides an instant price quote based on the make, model, and condition of the phone. While prices may vary depending on market demand and device condition, Phonerecyclers.co.uk consistently offers fair compensation. This, coupled with the free shipping provided, makes selling or recycling your smartphone with Phonerecyclers.co.uk a lucrative and cost-effective choice.

Customer Service

Phonerecyclers.co.uk excels in customer service. They have a dedicated support team that promptly responds to inquiries and provides assistance throughout the entire process. Their representatives are knowledgeable, courteous, and willing to go the extra mile to address any concerns or issues that customers may have. The commitment to exceptional customer service ensures a positive experience for every user.

Product Quality and Selection

As a smartphone recycling platform, Phonerecyclers.co.uk does not directly offer new products for purchase. However, they have stringent quality checks in place to ensure that all electronic devices they accept for recycling or resale meet the highest standards. This provides peace of mind to customers who are concerned about the end destination of their old devices.

Website Usability

The Phonerecyclers.co.uk website boasts excellent usability. Its clean and modern design makes it easy for users to navigate and find the information they seek. The intuitive interface and clear instructions guide customers through the entire process, from obtaining a quote to shipping their device. The website is optimized for various devices, ensuring a seamless experience across smartphones, tablets, and desktop computers.

Returns and Exchanges

As Phonerecyclers.co.uk primarily deals with old smartphones for recycling or resale, their returns and exchanges policy is limited. Once a customer has sold or recycled their device, it is unlikely that any returns or exchanges will be accepted. However, in the rare event of a discrepancy or issue, they have a fair dispute resolution process in place.

Promotions and Discounts

Phonerecyclers.co.uk occasionally runs promotions and offers special deals, providing customers with added value. These promotions include bonus cash incentives for specific phone models or seasonal offers that boost the overall payout. By keeping an eye on their website or subscribing to their newsletter, customers can take advantage of these promotions and maximize their returns.

Reputation

Phonerecyclers.co.uk has built a strong reputation within the industry by consistently delivering excellent services and maintaining transparency in their operations. They have received positive feedback from numerous customers who commend their efficiency, reliability, and ethical practices. Their commitment to environmental sustainability has further enhanced their reputation, positioning them as a trustworthy platform in the smartphone recycling sector.

Payment Options

Phonerecyclers.co.uk offers convenient and prompt payment options to their customers. They provide various payment methods, including bank transfers and PayPal. Once the device is received and inspected, customers can expect timely payment for their sold or recycled smartphones.

Loyalty Programs

Currently, Phonerecyclers.co.uk does not have a formal loyalty program in place. However, they continuously strive to reward loyal customers through periodic promotions and discounts. Users who frequently recycle or sell their old phones through Phonerecyclers.co.uk can benefit from these incentives.

Customer Reviews

Phonerecyclers.co.uk has garnered numerous positive reviews from satisfied customers. Users appreciate the simplicity of the process, competitive pricing, and the platform's overall commitment to customer satisfaction. These reviews attest to the high quality of service and reinforce Phonerecyclers.co.uk's reputation as a reliable and trustworthy platform.

Community Involvement

Phonerecyclers.co.uk actively engages in environmental initiatives and community involvement. They partner with charities to donate a portion of their proceeds, further contributing to sustainable practices. By promoting responsible recycling and reducing electronic waste, Phonerecyclers.co.uk makes a positive impact on the environment and the communities they serve.

Shipping and Costs

Phonerecyclers.co.uk offers free shipping for customers sending their devices for recycling or resale. They provide prepaid shipping labels, making it convenient and cost-effective for users. This eliminates any additional expenses typically associated with shipping and ensures a hassle-free experience for their customers. In conclusion, Phonerecyclers.co.uk is a reliable and customer-centric platform that provides a convenient way to sell or recycle old smartphones. With competitive pricing, excellent customer service, and a commitment to environmental sustainability, Phonerecyclers.co.uk offers a trustworthy solution for individuals looking to responsibly dispose of their electronic devices.