Users Voice for Physiciansformula

8% users rated Terrible
23% users rated Poor
0% users rated Average
0% users rated Very Good
69% users rated Excellent
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Physiciansformula Overall rating
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Review article published on: 25 Jun 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 2.9 5
Jul 2022 5 3 4.4 1 2.7 1.2
Aug 2022 5 5 2.8 1 2.8 1.5
Mar 2023 3.8 2.7 4.5 1 1.8 1.2
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Detailed Physiciansformula Review by

Introduction

Physicians Formula is a well-known American brand of cosmetics and skincare products. The brand was founded in 1937 and has since been providing makeup products that are both flattering and beneficial for the skin. Physicians Formula is known for its hypoallergenic and dermatologically tested formulas that are free from parabens, gluten, and fragrance, making them suitable for people with sensitive skin.

Pros and Cons

Pros: Physicians Formula offers a wide range of makeup products that are both affordable and high-quality. The brand also offers hypoallergenic and dermatologically tested formulas that are safe for people with sensitive skin. The packaging of the products is aesthetically pleasing, which makes them great for gifting. Cons: Some of the products may not be suitable for people with very dark skin tones. The range of products in some categories is limited.

User Experience

The user experience at physiciansformula.com is excellent. The website is well-organized and easy to navigate. The search function is efficient, and the product descriptions are detailed, which helps customers make informed purchase decisions. The website also has quick links to customer service and an FAQ page, making it easy for customers to get help if needed.

Pricing and Value for Money

Physicians Formula offers makeup products at an affordable price point. The brand's products are of high quality and come in packaging that is aesthetically pleasing, making them well worth the price.

Alternatives

Some alternative brands that offer comparable products to Physicians Formula include CoverGirl, Maybelline, and Revlon.

Customer Service

Physicians Formula has excellent customer service, which includes a comprehensive FAQ page, a contact form for inquiries, and a live chat feature. The brand is also active on social media and is responsive to customer inquiries there.

Product Quality and Selection

Physicians Formula products are of high quality and are made using safe and effective ingredients. The brand offers a wide selection of makeup products that cater to different skin tones, types, and concerns.

Website Usability

The website is well-designed and easy to navigate. The search function is efficient, and the product descriptions are detailed, which helps customers make informed purchase decisions.

Returns and Exchanges

Physicians Formula accepts returns and exchanges for products that are purchased directly from their website. Customers must return the product within 30 days of purchase, and the product must be unused and in its original packaging.

Promotions and Discounts

Physicians Formula offers promotions and discounts on their products from time to time. Customers can keep an eye on the website or sign up for the brand's newsletter to stay informed about upcoming deals.

Reputation

Physicians Formula has a good reputation in the cosmetics industry for offering high-quality makeup products that are both safe and beneficial for the skin. The brand has also won several awards for its products over the years.

Payment Options

Physicians Formula accepts all major credit cards and PayPal as payment options.

Loyalty Programs

Currently, Physicians Formula does not offer a loyalty program.

Customer Reviews

The brand has a section on their website for customer reviews, which can be helpful for people who are considering purchasing a product. Customers can also leave reviews on other platforms such as social media and review websites.

Community Involvement

Physicians Formula is committed to giving back to the community and has partnered with several organizations in the past to support various causes.

Shipping and Costs

Physicians Formula offers free shipping on orders over $35. Standard shipping on orders below $35 costs $6.95, while expedited shipping costs $12.95. Shipping can take anywhere from 3 to 10 business days, depending on the shipping method selected.

Physiciansformula Recent User Reviews

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Reviewer Name: Politexchangofbullets

Review Submission Date: 2022-03-30

Review Title: Rose all day, SET AND GLO
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Review Description: This is the worst make up product I have ever gotten from this company. Makes skin look caked and just BAD. The concept is great but their execution of the product MAKES NO SENSE. FOR 17 BUCKS PLEASE SAVE YOUR MONEY!

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Reviewer Name: Mallory Irene

Review Submission Date: 2022-01-20

Review Title: I love these products
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Review Description: I love these products, with using natural & Vegan ingredients only, is very much a plus.

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Reviewer Name: Rachel Norman

Review Submission Date: 2021-05-02

Review Title: Very happy with their quality and…
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Review Description: Very happy with their quality and affordable products. I buy directly from their website.

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Reviewer Name: Jo

Review Submission Date: 2020-12-11

Review Title: I use murumuru butter bronzer
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Review Description: I use murumuru butter bronzer. Love how it smells, love how it applys on, great pigment, amazing natural finish. Great for doing a natural quick look when you don't feel like contouring.

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Reviewer Name: Rebecca

Review Submission Date: 2020-10-17

Review Title: The butter bronzer literally blends…
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Review Description: The butter bronzer literally blends like butter and it smells amazing ?

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Reviewer Name: Mirriam

Review Submission Date: 2020-09-22

Review Title: I'm a fan
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Review Description: I like the Bronze Booster 24k Gold Medium. This shade is just perfect for my fair skin and it smells really nice. I will purchase again.

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Reviewer Name: jenn bell

Review Submission Date: 2019-12-20

Review Title: Thankful for PayPal
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Review Description: First time purchasing through their website because of their Black Friday sale. I was expecting 8 items to be delivered, but only received three (two of the items were a free gift). I sent an email, no response, and called customer care 15x (no answer). The good news is that I used PayPal to check out, and was able to make a claim and get a refund!

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Reviewer Name: Member since early 2000s.

Review Submission Date: 2019-11-16

Review Title: Disappointed ordering from physiciansformula.com.
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Review Description: I generally like Physicians’ Formula products. I’m rating my physiciansformula.com online buying experience...which has been disappointing. Two months later, one lost shipment, the 2nd never delivered, and I’m still waiting for a refund.

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