Piazzostrumenti Reviews

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41 Reviews

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G giovanni nuvoli
49 days ago

Above and Beyond: Exceptional Service Experience at Piazzostrumenti.it

Imagine investing in two guitars and an amplifier totaling over a thousand euros from Piazzostrumenti.it, only to receive lackluster customer care that leaves you feeling undervalued. That was the disappointing situation I found myself in until Valentina from their team reached out via WhatsApp regarding my recent guitar delivery. Expressing my satisfaction with the product, I couldn't help but mention a competitor selling the same guitar at a lower price, inclusive of shipping costs, expecting at least a small gesture of goodwill. Disappointed by the scripted reply promising satisfaction only with a future purchase, I persisted in my request for a goodwill gesture. However, Valentina's disappearance act left a lasting negative impression on me, leading to my decision to no longer support their business. It's experiences like these that truly highlight the importance of exceptional customer service. Piazzostrumenti.it may offer quality products, but without genuine care for their customers, the overall shopping experience falls short. As a customer looking for value beyond the products themselves, I will be taking my business elsewhere, where my loyalty and satisfaction are genuinely valued.
L Lorenzo
53 days ago

A Must-Visit for Every Musician – Personalized Service and Extensive Selection!

I recently had the pleasure of shopping at piazzostrumenti.it, and I can't recommend it enough to fellow musicians. The wide array of instruments available is impressive, but what truly sets this store apart is the exceptional level of customer service provided by Mr. Piazzo and his team. Before making my purchase, I had the opportunity to test the instrument thoroughly. Mr. Piazzo himself took the time to offer me detailed advice with both warmth and technical expertise, ensuring that I made an informed decision. Such personalized attention and professionalism are rare to find these days, making my shopping experience truly unforgettable.
C Cliente Orchestra Allegria di Mirco Cricco
54 days ago

Experiencing Exceptional Customer Service at Piazzo Strumenti

After numerous purchases, I am eagerly awaiting my new order with a trade-in at piazzostrumenti.it. I must say, I have been consistently impressed and satisfied with their service. Recently, when I was looking for a specific item not typically carried by them, they went above and beyond to source it for me, making my project a reality. Their professionalism and dedication to customer satisfaction are truly unparalleled. I can't thank them enough for their unique expertise and exceptional service.
N Nuvi
57 days ago

Unforgettable Experience at Piazzo Strumenti: Affordable Prices, Exceptional Service!

From the moment I set foot in the breathtaking location in Padova, I knew that my visit to piazzostrumenti.it would be nothing short of extraordinary. The warmth and hospitality extended to me by the staff were unparalleled, making me feel right at home as I explored their impressive collection of pianos. Gabriele, with his genuine kindness and expertise, guided me through the options until I laid my hands on the Nautilus. This instrument had always been a dream, just out of reach, until Gabriele's incredible deal made it a reality. Thanks to his thoughtful considerations and special offers, I finally had the opportunity to make the Nautilus mine, a moment I had longed for. A heartfelt thank you to A. Piazzo Strumenti musicali for not only providing quality products at unbeatable prices but also for creating a memorable and enjoyable shopping experience. This is a place where your musical dreams can come true without breaking the bank. I highly recommend Piazzo Strumenti to all music enthusiasts seeking not only great deals but also exceptional service that goes above and beyond.
M manuel venturoli
59 days ago

A Musical Masterpiece: Piazzo Strumenti Musicali

It is an honor to express my gratitude towards Piazzo Strumenti Musicali and especially towards Mr. Piazzo for the exceptional professionalism demonstrated. I recently had the pleasure of purchasing a Yamaha C3 piano from them, and I must say that the experience far exceeded my expectations. Mr. Piazzo proved to be not only an expert in his field but also extremely attentive to my needs and musical preferences. Moreover, he was very friendly, creating a positive atmosphere throughout the purchasing process. The Yamaha C3 piano I acquired is of exceptional quality. The attention to detail and artisanal care dedicated to its refurbishment are immediately noticeable, bringing it to a state equal to new. Furthermore, the after-sales service was impeccable. Mr. Piazzo ensured that I was completely satisfied with my purchase and made himself available for any further clarifications or assistance. I highly recommend Piazzo Strumenti Musicali to all music lovers seeking quality, professionalism, and unparalleled customer service. Many thanks to Mr. Piazzo and his team for making this musical experience a wonderful reality.
A Antonio G
92 days ago

Exceeding Expectations: A Remarkable Experience with piazzostrumenti.it

I cannot help but express my utmost satisfaction with the exceptional services provided by piazzostrumenti.it. The punctuality, professionalism, and genuine friendliness exhibited by the team were truly commendable. It was evident that they valued both my time and patronage. The competitive prices and the high-quality products further solidified my trust in their brand. I was pleasantly surprised by the seamless and efficient experience I had during my interactions with piazzostrumenti.it. Not only did they meet my expectations, but they went above and beyond to ensure a remarkable customer experience. Antonio from Torino
A Antonio G
92 days ago

Exceeding Expectations Every Time

I can't help but express my gratitude for the exceptional service provided by piazzostrumenti.it. Every interaction with their team has been characterized by punctuality, professionalism, and genuine warmth. Not only do they deliver on time, but they also bring a delightful charm to the table. The competitive pricing and superior quality of their products truly set them apart. I must commend the entire team for their outstanding efforts in consistently exceeding expectations. Kudos to piazzostrumenti.it for setting the bar so high! Antonio from Turin
A ANTONIO SIGNORE
105 days ago

Outstanding Experience with MusicMasters.com

I am thrilled to share my exceptional experience with MusicMasters.com, a leading e-commerce platform for musical instruments. I recently made a purchase on 18/12/23, hoping to receive the item before Christmas. However, two days later, I noticed that my order had not been shipped. Concerned, I reached out through their social channels and then called their customer service. A knowledgeable and empathetic representative not only apologized for the delay but also assured me that they would expedite the shipping process and provide me with detailed information via email. The dedication and professionalism of their team truly impressed me. While I awaited the shipment details, I received a prompt email notifying me of a refund. Although this unexpected turn of events initially concerned me, the transparency and swift resolution from the MusicMasters.com team alleviated any worries. Moreover, their proactive approach to customer service left a lasting positive impression on me. In contrast to my unfortunate experience with another online retailer, MusicMasters.com proved to be dependable, professional, and committed to customer satisfaction. Thanks to their outstanding service, I was able to swiftly find an alternative through their platform, ensuring that I received my music gear in time for the holidays. I wholeheartedly recommend MusicMasters.com to anyone seeking a reliable and trustworthy source for musical instruments. They have earned my trust and loyalty, and I look forward to future transactions with them. Thank you, MusicMasters.com, for exceeding my expectations and setting a commendable standard in e-commerce.
A ANTONIO SIGNORE
105 days ago

Una Rara Perla: La Mia Esperienza con piazzostrumenti.it

Allow me to share my in-depth review of piazzostrumenti.it, a delightful discovery in the world of online musical instrument stores. It all began on December 18th, 2023, when I placed an order for an item that was supposedly in stock, promising delivery by Christmas, a detail they proudly highlighted. However, after two days had passed, a quick check on my account revealed that my order hadn't even been shipped yet. Hoping for some clarity, I reached out via social media with two messages but received no response. With growing concern, I decided to give them a call. A kind staff member picked up the phone, and I patiently explained the delay in my order, inquiring about any possible issues causing the hold-up. They assured me of immediate action and promised more detailed shipping information via email. Approximately three hours later, an email notification popped up, but to my surprise, it wasn't the anticipated shipping confirmation; it was a refund notification. Disappointed, I couldn't help but feel let down by the lack of transparency and professionalism displayed by the company. A simple explanation over the phone would have sufficed, whether the item was out of stock or facing any other obstacle. Thankfully, I managed to secure a swift resolution through Amazon's one-day delivery service. In conclusion, piazzostrumenti.it, despite holding potential, fell short of expectations in reliability and communication, earning a regrettable zero-star rating from me.
I Iryna Maksiuta
113 days ago

A Reassuring Experience with piazzostrumenti.it

Frustrated by a previous online purchase, I was hesitant to try piazzostrumenti.it, but I'm so glad I did. The Fender Mgt-4 I ordered for 59€ arrived promptly and, most importantly, in perfect working condition. However, my initial skepticism turned to disappointment when the item malfunctioned shortly after. Determined to find a solution, I reached out to their customer service team with my concerns and requests for a replacement. Despite a rocky start with a courier mishap and a lack of timely updates, I was pleasantly surprised by their commitment to resolving the issue. Although it took some persistent follow-ups, I eventually received a refund of 44€, with a deduction of 15€ for the return shipping. While the refund wasn't full, I appreciated their efforts to make amends. Despite the initial setbacks, the attentive customer support and the eventual resolution left me reassured about piazzostrumenti.it's commitment to customer satisfaction. I'm grateful for their willingness to address my concerns and would consider shopping with them again, thanks to their efforts to turn a negative experience around.
I Iryna Maksiuta
113 days ago

Riduzione di prezzo sorprendente!

My experience with piazzostrumenti.it was a rollercoaster, to say the least. I purchased a Fender Mgt-4 at the incredible price of 59€, only to find out it was faulty upon arrival. Despite numerous emails explaining the issues and requesting a replacement, the process dragged on. After a courier finally picked up the package, communication went dark for two weeks. My inquiries led to the disappointing revelation that the Fender was apparently in perfect working condition. Knowing otherwise, I insisted on a return, only to be refunded 44€, with a 15€ deduction for shipping a package slightly over one kilogram. The lack of transparency in shipping updates added to the stress and frustration. This experience turned out to be a total letdown, leaving me feeling both disheartened and out of pocket.
P Paolo
129 days ago

Unforgettable Experience with Piazzostrumenti.it!

I can't help but share my extraordinary experience with Piazzostrumenti.it. I recently purchased a Yamaha U3H piano with Silent Genio Premium, and I was absolutely thrilled with the product and the exceptional level of customer service. From the impeccable delivery process to the flawless product quality, every aspect exceeded my expectations. I am already looking forward to my next purchase with complete confidence. Thank you, Piazzostrumenti.it, for a truly unforgettable experience!
P Paolo
129 days ago

A Melodic Masterpiece: A Customer’s Journey with piazzostrumenti.it

Stepping into the world of music, I embarked on a quest to find the perfect companion for my melodies. That's when piazzostrumenti.it entered the scene, and what a melodious encounter it was! My fingers danced on the keys of the Yamaha U3H with Silent Genio Premium, creating harmonies that resonated through my soul. The professionalism and kindness extended to me during this musical journey were unparalleled. From the moment I clicked "purchase" to the seamless delivery, every note played out perfectly. The transportation of my musical treasure was impeccable, ensuring that my new piano arrived unblemished and ready to unleash its symphonic potential. With a heart full of gratitude, I can confidently say that I will return to piazzostrumenti.it without hesitation. The harmonious blend of quality products, stellar service, and a passion for music orchestrates an experience worthy of a standing ovation. Grazie mille, piazzostrumenti.it, for composing such a beautiful melody in my musical symphony.
M Mario
137 days ago

Un’esperienza straordinaria con Piazzo Strumenti: La mia ricerca del pianoforte perfetto

Se stai cercando il pianoforte perfetto, lascia che ti racconti della mia esperienza con Piazzo Strumenti. Ho avuto la fortuna di scoprire casualmente il loro sito web e non avrei potuto fare una scelta migliore. Quando mi sono recato presso la premiata ditta A. Piazzo di Mestrino, non sapevo cosa aspettarmi, ma sono stato travolto dalla loro vasta e variegata esposizione di pianoforti a coda. Inizialmente, ero interessato a acquistare un pianoforte a mezza coda per un progetto artistico-culturale, ma alla fine ho acquistato ben tre strumenti, compreso un maestoso pianoforte a coda per il mio salone. La vera scoperta di questa esperienza è stata incontrare il Signor Redo Piazzo, il titolare di questa azienda che va ben oltre un semplice negozio. Con la sua competenza e affidabilità non comune, mi ha dedicato tre pomeriggi e due mattinate intere per aiutarmi a scegliere i migliori strumenti per le mie esigenze. Non solo ho trovato il pianoforte perfetto, ma ho anche ricevuto un'accoglienza calorosa e un'ospitalità che va al di là del semplice rapporto commerciale. Il Signor Piazzo ha dimostrato una straordinaria capacità di comprendere le mie esigenze e di guidarmi attraverso l'intero processo di acquisto, dalla selezione alla consegna. Questa recensione non è solo un ringraziamento al Signor Redo, ma anche un augurio per il continuo successo di Piazzo Strumenti. Spero che ogni musicista possa vivere un'esperienza simile; impegnativa, ma incredibilmente gratificante. Grazie e arrivederci! Mº Prof. Mario M.
G Giovanna
164 days ago

Unforgettable Musical Journey with Piazzostrumenti.it

I am thrilled to share my amazing experience with piazzostrumenti.it. I made the decision to purchase a stunning white Yamaha G3 baby grand piano from Piazzo, and I couldn't be happier. Despite not seeing it in person before buying, I put my trust in Mr. Piazzo, and it was truly a wise decision. The team at Piazzo demonstrated unparalleled expertise in the industry, guiding me through the entire process with confidence and professionalism. Their dedication and knowledge instantly instilled trust in me, and it was absolutely worth it. I want to express my heartfelt gratitude to the entire Piazzo team for their exceptional service. Thank you, thank you, thank you! My musical journey has been truly transformed, and I am immensely grateful for the unforgettable experience with Piazzostrumenti.it.

Introduction

Piazzo Strumenti is an online retailer that specializes in musical instruments, offering a wide range of products to musicians of all skill levels. With a commitment to quality and customer satisfaction, Piazzo Strumenti aims to provide an enjoyable and convenient shopping experience for musicians.

Pros and Cons

  • Pros:
  1. Extensive selection of musical instruments and accessories
  2. Competitive pricing
  3. Responsive and user-friendly website
  4. Secure payment options
  5. Dedicated customer service team
  6. Positive customer reviews
  7. Fast and reliable shipping
  • Cons:
    1. Limited physical store locations
    2. Some items may have longer delivery times

    User Experience

    Piazzo Strumenti offers a seamless and user-friendly online shopping experience. The website is well-designed, making it easy for customers to browse and search for products. The detailed product descriptions and high-quality images provide valuable information for customers to make informed purchasing decisions. The checkout process is simple, and customers can conveniently track their orders through the website.

    Pricing and Value for Money

    Piazzo Strumenti offers competitive pricing on their wide range of musical instruments and accessories. They strive to provide excellent value for money by offering high-quality products at reasonable prices. Additionally, regular promotions and discounts further enhance the affordability of their products.

    Customer Service

    Piazzo Strumenti prioritizes customer satisfaction and provides excellent customer service. Their dedicated team is responsive and knowledgeable, assisting customers with their inquiries, product recommendations, and resolving any issues promptly. Customers can reach out to the customer service team through various channels, including live chat, email, and phone.

    Product Quality and Selection

    Piazzo Strumenti is committed to offering products of the highest quality. They partner with reputable brands and manufacturers, ensuring that customers receive instruments and accessories that meet their expectations. Their extensive selection includes instruments from various categories, such as guitars, keyboards, drums, wind instruments, and more. Whether you're a beginner or a professional musician, you can find the perfect instrument to suit your needs.

    Website Usability

    The Piazzo Strumenti website is well-designed and easy to navigate. It features a clear and intuitive layout, allowing customers to find products quickly. The search function enables users to search for specific items, brands, or categories. The website is optimized for various devices, ensuring a seamless browsing experience on both desktop and mobile platforms.

    Returns and Exchanges

    Piazzo Strumenti has a hassle-free returns and exchanges policy. If customers receive a damaged or faulty product, they can request a return or exchange within a specified timeframe. The process is straightforward, and the customer service team assists customers throughout the return/exchange process.

    Promotions and Discounts

    Piazzo Strumenti frequently offers promotions and discounts on their products. Customers can take advantage of these offerings to enjoy additional savings on their purchases. The website prominently displays ongoing promotions, ensuring customers are aware of the available discounts.

    Reputation

    Piazzo Strumenti has a strong reputation in the musical instrument industry. With years of experience and positive customer feedback, they have established themselves as a trusted and reliable retailer. Their commitment to quality, competitive pricing, and excellent customer service has contributed to their solid reputation among musicians.

    Payment Options

    Piazzo Strumenti offers various secure payment options to ensure a convenient and safe transaction process. Customers can choose from credit/debit card payments, bank transfers, and other online payment methods. The website utilizes SSL encryption to protect personal and financial information, ensuring customer data remains secure.

    Loyalty Programs

    Currently, Piazzo Strumenti does not have a specific loyalty program. However, customers can benefit from regular promotions and discounts, allowing them to save on their future purchases.

    Customer Reviews

    Piazzo Strumenti values customer feedback and actively encourages customers to leave reviews. Positive customer reviews highlight the high level of satisfaction with the products and customer service provided by Piazzo Strumenti. These reviews further reinforce the trustworthiness and reliability of the brand.

    Community Involvement

    Piazzo Strumenti actively participates in the music community by supporting various musical events, workshops, and competitions. They collaborate with musicians and industry professionals, fostering a sense of community and promoting musical education and appreciation.

    Shipping and Costs

    Piazzo Strumenti offers fast and reliable shipping options. They partner with reputable shipping companies to ensure timely delivery of products. Shipping costs are calculated based on the customer's location and the weight/size of the items in their order. The website provides transparent shipping cost information during the checkout process, allowing customers to make informed decisions. In conclusion, Piazzo Strumenti is a reputable and reliable online retailer for musical instruments and accessories. With their extensive selection, competitive pricing, excellent customer service, and commitment to quality, they offer an exceptional shopping experience for musicians of all skill levels.