Pier1 Recent User Reviews
Duration
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Reviewer Name: Jennifer
Review Submission Date: 08-11-2019
Review Title: Shipping took longer than expected…
Review Submission Date: 08-11-2019
Review Title: Shipping took longer than expected…
Review Description: Shipping took longer than expected however my coffee table looks great
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Reviewer Name: Elizabeth
Review Submission Date: 08-11-2019
Review Title: Please note that their return policy…
Review Submission Date: 08-11-2019
Review Title: Please note that their return policy…
Review Description: Please note that their return policy for anything is store credit only!! You cannot get a refund!! Im out $130 because their items do not look as pictured!!
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Reviewer Name: Melissa Cashman
Review Submission Date: 08-11-2019
Review Title: The old Pier One sold such better…
Review Submission Date: 08-11-2019
Review Title: The old Pier One sold such better…
Review Description: The old Pier One sold such better merchandise, now it's just an array of garbage! Don't buy!
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Reviewer Name: Kate Beale
Review Submission Date: 08-11-2019
Review Title: Walmart decor at Pottery Barn prices
Review Submission Date: 08-11-2019
Review Title: Walmart decor at Pottery Barn prices
Review Description: Walmart decor at Pottery Barn prices. Pass on all of it.
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Reviewer Name: Kelly Laughlin
Review Submission Date: 08-11-2019
Review Title: Do not buy from them
Review Submission Date: 08-11-2019
Review Title: Do not buy from them
Review Description: Do not buy from them! I bought two lamps. Within three months neither worked (nor the bulbs). They don’t stand behind their products. Worthless.
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Reviewer Name: HT
Review Submission Date: 08-11-2019
Review Title: Quality has gone down and prices up
Review Submission Date: 08-11-2019
Review Title: Quality has gone down and prices up
Review Description: Quality has gone down and prices up! No customer service. Look elsewhere!
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Reviewer Name: Ashley Richmond
Review Submission Date: 08-11-2019
Review Title: Do Not Order from Here
Review Submission Date: 08-11-2019
Review Title: Do Not Order from Here
Review Description: The products are declining in quality and the customer service online is so bad. I didn't realize they don't have physical stores anymore, but it makes sense now. If you order something from Pier 1 and you are not 100% satisfied, just know that you won't get your money back.
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Reviewer Name: Dora Vamvou
Review Submission Date: 08-11-2019
Review Title: Do NOT order from here
Review Submission Date: 08-11-2019
Review Title: Do NOT order from here
Review Description: Do NOT order from here. If there is a problem, i.e missing pieces, they will keep pawning you off and never address the issue. Luckily what I bought was $200 and not $2000. Worst company to buy from.
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Reviewer Name: Tracy Rookard
Review Submission Date: 08-11-2019
Review Title: Horrible experience
Review Submission Date: 08-11-2019
Review Title: Horrible experience
Review Description: Horrible experience! I ordered two large lamps, one arrived before the other; one was defectivebroken. I followed the guidelines for a return. These guys want to send me a replacement part instead of the refund I requested. You cannot reach anyone on the phone, the chat feature sucks and I have two very large boxes with broken goods in one and the matching one I simply don't want. What a nightmare trying to get a return. I will NEVER order from Pier 1 online again!! The service has for sure slipped since they moved to only on-line.
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Reviewer Name: Sue Hall
Review Submission Date: 08-11-2019
Review Title: DONT ORDER FROM THIS COMPANY.
Review Submission Date: 08-11-2019
Review Title: DONT ORDER FROM THIS COMPANY.
Review Description: I placed an order with this company March 2020. After waiting many months i emailed them. To be told they were waiting for shipment,and would be in touch.After many emails and promises, I asked for a refund.After that I could not get any replies to further emails i sent. I was particularly upset, after waiting for so long for the item I had ordered That a company can take my money and not refund it.
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