Users Voice for Pinkqueen

70% users rated Terrible
3% users rated Poor
0% users rated Average
22% users rated Very Good
5% users rated Excellent
Pie Chart Review Representation for Pinkqueen
Pinkqueen Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 19 Nov 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4 1.2 1.5 4.4 3.9 4.8
Oct 2022 1 1.3 1 4.6 4.7 4.3
Nov 2022 1.8 1.4 1 4.2 3.8 2.4
Dec 2022 5 5 5 5 5 5
Mar 2023 3.2 1.4 1.4 3.6 4.2 1.7
Line Chart for Rating of peer stores

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Detailed Pinkqueen Review by

Introduction

Pinkqueen.com is an online fashion retailer that caters to women's clothing and accessories. The website offers a wide selection of trendy clothing items that are affordable for fashion-forward individuals. Pinkqueen.com has been in business for over a decade and is known for its chic and stylish clothing options.

Pros and Cons

Pros:
  • Affordable pricing
  • Wide range of clothing options
  • Fast shipping times
  • 30-day return policy
Cons:
  • Limited size options
  • Some clothing items may not be true to size
  • Quality of some products may not be up to par with high-end retailers

User Experience

The website is user-friendly and easy to navigate. Pinkqueen.com offers various search and filter options, which makes it easy to find the desired products. The website also offers a size chart, which can be helpful for finding the right size.

Pricing and Value for Money

The website offers affordable pricing for its clothing items. The price range varies from $5 to $50, depending on the product. The value for money is excellent, considering the quality of the clothing items.

Alternatives

Some other popular online fashion retailers similar to Pinkqueen.com include Shein, Zaful, and Romwe.

Customer Service

Pinkqueen.com has a customer service team that is available 24/7 to answer any questions or concerns regarding the products or the ordering process. The website also offers a chat option for immediate assistance.

Product Quality and Selection

The quality of the products varies, but most of the clothing items are made with good quality materials. The selection of products is vast, and the website offers various categories, such as dresses, tops, bottoms, swimwear, and accessories.

Website Usability

The website is easy to use and navigate, with a clean and straightforward design. The search and filter options make it easy to find the desired products.

Returns and Exchanges

Pinkqueen.com offers a 30-day return and exchange policy on all products. The website provides a comprehensive guide on how to return or exchange items.

Promotions and Discounts

The website offers various promotions and discounts that include seasonal sales, flash sales, and percentage discounts on bulk orders.

Reputation

Pinkqueen.com has a good reputation, with many positive reviews from satisfied customers. The website has been in business for over a decade and has established a loyal customer base.

Payment Options

The website accepts various payment options, including credit cards, PayPal, and Western Union.

Loyalty Programs

The website does not have a specific loyalty program, but it offers various discounts and promotions to its customers.

Customer Reviews

The website has many positive customer reviews, with customers expressing their satisfaction with the products and the ordering process.

Community Involvement

The website does not have any specific community involvement initiatives.

Shipping and Costs

The website offers fast and reliable shipping to various locations worldwide. The shipping costs vary depending on the location and the weight of the products. The website provides detailed information on shipping costs and delivery times for each location.

Conclusion

Pinkqueen.com is a great online fashion retailer that offers affordable fashion items for women. The website has a wide selection of products that cater to various fashion preferences. The website's user experience is excellent, with easy navigation and search options. Pinkqueen.com has established a good reputation and has many positive customer reviews, making it a trusted and reliable online fashion retailer.

Pinkqueen Recent User Reviews

User Rating

4 stars

20

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Reviewer Name: xai_frak

Review Submission Date: 2022-12-09

Review Title: The customer service is wonderful very…
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Review Description: The customer service is wonderful very pleasant

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Reviewer Name: Dana

Review Submission Date: 2022-12-09

Review Title: I received excellent customer service
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Review Description: I received excellent customer service; they were promptly responsive to my inquiry and very pleasant to deal with.

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Reviewer Name: Michelle

Review Submission Date: 2022-11-11

Review Title: The Sweatshirt’s printing is vivid and…
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Review Description: The Sweatshirt’s printing is vivid and cute, but it is made a little shorter than shown in pictures. You need to choose the bigger size than usual.

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Reviewer Name: Diona Guy

Review Submission Date: 2022-11-03

Review Title: Worst experience ever
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Review Description: Worst experience ever! Credit card charged and no costume! DO NOT order from these people. No phone number or returned emails!

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Reviewer Name: Deborah Meagher

Review Submission Date: 2022-10-27

Review Title: I placed an order and paid $22 for…
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Review Description: I placed an order and paid $22 for expedited shipping. I have not seen any updates in my order’s status when viewing online. I noticed i entered a typo for my email address so emailed customer service, provided my order number and my correct email address along with the email address that has a typo. Four days later, no response. I’m feeling doubtful I’ll hear from anyone or receive my order in time for Halloween.

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Reviewer Name: Nugget uwu

Review Submission Date: 2022-10-24

Review Title: Horrible customer service
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Review Description: My boyfriend ordered halloween costumes for us and the first time he placed the order it didn't go through. He bought them a second time and this time it actually went through. There's no trace of the first order and he was still charged for it. He emailed for a refund and haven't heard a single word from them. It's very frustrating to get in touch with them.

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Reviewer Name: Amy Delcambre

Review Submission Date: 2022-10-18

Review Title: DOES NOT REPLY
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Review Description: No contact phone number.Never replied to emails.No date for shipping arrival time when the purchase was made. This was ordered in plenty of time for my daughters for Halloween, and now I’m stressing to get a refund, so I can buy costumes for my daughters. AVOID AT ALL COSTS!

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Reviewer Name: Tnb

Review Submission Date: 2022-10-04

Review Title: Order a swimsuit cover up and never…
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Review Description: Order a swimsuit cover up and never received it. Theres no contact number ot contact info. Amazon and facebook should remove them. Attempted to leave a bad review on there page on facebook but it will not allow.

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Reviewer Name: Laura Sim

Review Submission Date: 2022-09-30

Review Title: I bought a white vintage simwear last…
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Review Description: I bought a white vintage simwear last month, the glamorous swimwear in a combination of soft, sensual fabrics and unique, exclusive designs

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Reviewer Name: Ojp Fgj

Review Submission Date: 2022-08-15

Review Title: I swiped the live stream on Tiktok
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Review Description: I swiped the live stream on Tiktok, and bought a one piece swimsuit with a 20% off coupon. I received it after 2 weeks, it is touched smoothly as the live stream showed, it is thick and strechy.

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