Users Voice for Pinksoda

13% users rated Terrible
5% users rated Poor
1% users rated Average
1% users rated Very Good
80% users rated Excellent
Pie Chart Review Representation for Pinksoda
Pinksoda Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 21 Apr 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 4.8 4.5 1 4.4 1
Oct 2022 5 4.2 3.6 1 4.6 1
Nov 2022 4.1 3.9 4.4 1 4.2 1
Dec 2022 5 5 5 5 5 5
Mar 2023 2.7 3.1 4.1 1 3.6 1.5
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Detailed Pinksoda Review by

Introduction

PinkSoda is an online fashion brand that offers a range of trendy and stylish clothing, footwear, and accessories for women. The e-commerce platform strives to provide quality products at affordable prices, making it an attractive option for budget-conscious shoppers who don't want to sacrifice style for affordability. In this editorial review, we'll evaluate various aspects of PinkSoda, including its user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: • Affordable prices • Wide range of products • Free shipping on orders over $75 • Easy returns and exchanges • Regular promotions and discounts Cons: • Limited sizing options • Inconsistent product quality • Lacks transparency about manufacturing practices • Limited customer reviews

User Experience

The website is easy to navigate, with clear categories and filters to help shoppers find what they're looking for. The product pages feature clear images, detailed descriptions, and sizing information. The checkout process is also straightforward, and the website offers various payment options, including credit/debit cards, PayPal, and Afterpay.

Pricing and Value for Money

PinkSoda's prices are affordable, with most items ranging between $20-$50. The e-commerce platform also offers regular promotions and discounts, so shoppers can save even more on their purchases. Considering the quality of the products, the prices offer good value for money.

Alternatives

There are several alternatives to PinkSoda, including SHEIN, Boohoo, ASOS, and PrettyLittleThing. Each of these brands offers a similar range of products at comparable prices.

Customer Service

PinkSoda's customer service is adequate, with a dedicated FAQ section and customer service email address. However, the e-commerce platform could improve by offering live chat or phone support for more immediate assistance.

Product Quality and Selection

PinkSoda's product quality can be inconsistent, with some items exhibiting poor craftsmanship or materials. However, many items receive positive reviews from customers. The selection of products is extensive, with a range of clothing, footwear, and accessories for various occasions.

Website Usability

The website is easy to navigate, with clear categories and filters to help shoppers find what they're looking for. The product pages feature clear images, detailed descriptions, and sizing information. The checkout process is also straightforward, and the website offers various payment options, including credit/debit cards, PayPal, and Afterpay.

Returns and Exchanges

PinkSoda offers a flexible returns and exchanges policy, allowing customers to return or exchange items within 14 days of receiving their order. The e-commerce platform covers the cost of return shipping and offers refunds or store credit, depending on the customer's preference.

Promotions and Discounts

PinkSoda offers regular promotions and discounts, such as 10% off a first purchase and free shipping on orders over $75. The e-commerce platform also offers seasonal sales and discounts on specific products.

Reputation

PinkSoda has a mixed reputation, with some customers praising the affordability and style of the products, while others criticize the inconsistent product quality and sizing. The e-commerce platform has an average rating of 3.5/5 on Trustpilot.

Payment Options

PinkSoda offers various payment options, including credit/debit cards, PayPal, and Afterpay. Afterpay allows customers to pay for their purchase in four interest-free installments, making it an attractive option for budget-conscious shoppers.

Loyalty Programs

PinkSoda does not currently offer a loyalty program or rewards system for customers.

Customer Reviews

PinkSoda features customer reviews on its website, but they are limited in number. The e-commerce platform could benefit from more customer reviews to provide shoppers with more insights into the quality and sizing of the products.

Community Involvement

PinkSoda does not appear to be involved in any community initiatives or charitable causes.

Shipping and Costs

PinkSoda offers free shipping on orders over $75, with delivery times ranging from 2-7 business days, depending on the location. The e-commerce platform also offers express shipping for an additional fee. Shipping costs and delivery times vary depending on the location and shipping method selected.

Pinksoda Recent User Reviews

User Rating

5 stars

51

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Reviewer Name: Mrs Wilson

Review Submission Date: 2022-12-30

Review Title: Easy to purchase and delivery quick.
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Review Description: Easy to purchase and delivery quick.Bought item for present for daughter who loves the bottoms, wash well and stays in shape

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Reviewer Name: Lorraine Andrews

Review Submission Date: 2022-12-28

Review Title: I wanted a specific hoodie
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Review Description: I wanted a specific hoodie that my daughter had picked out for Christmas in JD. Her size was sold out for a long time so I ordered from the Pink Soda web site which I didn't know existed until I typed in the make of hoodie. Very quick delivery, my daughter was over the moon and very surprised I'd managed to get one! Will definitely use Pink Soda again.

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Reviewer Name: Olga Owczarska

Review Submission Date: 2022-12-26

Review Title: Recommended
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Review Description: Fast delivery,nice good quality product and awsome sales!

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Reviewer Name: Emma Beesley

Review Submission Date: 2022-12-26

Review Title: Would love to give more than one star…
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Review Description: Would love to give more than one star but haven’t had the items delivered. Was told to wait 48 hours for an update which came to an end on Xmas Eve and no one has been available to help since! Missing items still.

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Reviewer Name: GAIL MCCRAY

Review Submission Date: 2022-12-20

Review Title: I have not heard back from the company…
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Review Description: I have not heard back from the company I returned a few items that were to small

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Reviewer Name: MrDM

Review Submission Date: 2022-12-15

Review Title: Quality of order is great and good…
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Review Description: Quality of order is great and good value for money. 3-5 working days delivery took ages but the courier used by Pink Soda was Evri.

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Reviewer Name: Gary Watson

Review Submission Date: 2022-12-15

Review Title: Evri the delivery company as informed…
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Review Description: Evri the delivery company as informed me my parcel was destroyed in transit and getting a response from customer services is not gd

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Reviewer Name: Charlotte Scott

Review Submission Date: 2022-12-12

Review Title: No delivery as yet -order placed two…
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Review Description: No delivery as yet -order placed two weeks ago Waiting for my order and emailed pink soda twice now. No contact from them.Awful experience

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Reviewer Name: Rebecca Atherton

Review Submission Date: 2022-12-11

Review Title: Two pairs of joggers have had issues…
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Review Description: Two pairs of joggers have had issues and 3rd pair I ordered the sizing was smaller than the other despite being the same size. Then after only a couple of wears the pockets have started to come apart from the joggers but I haven’t had a response as of yet. The leggings are okay but see through however could just be the colour I ordered and the sports bras are good.

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Reviewer Name: Angelica Guizar

Review Submission Date: 2022-12-08

Review Title: Worst customer service ever do not buy…
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Review Description: Worst customer service ever do not buy from them! I got 200$ worth of stuff and they never would message back for help it took them 2 weeks to message me that my package was took smh then try to give me a gift card dumb.