Pirateshipvallarta Reviews

Voted Poor (2/5)

59 Votes

59 Reviews

Vote Now

In the Big Sales category

Pie-Chart Analysis

17% users rated Terrible
37% users rated Poor
14% users rated Average
20% users rated Very Good
12% users rated Excellent
Write a review

Introduction

Pirate Ship Vallarta is an exhilarating adventure company based in Puerto Vallarta, Mexico. With a wide range of activities and tours, Pirate Ship Vallarta offers an exciting and unforgettable experience for both locals and tourists alike. Whether you're seeking a thrilling pirate-themed party cruise or a relaxing day at sea, Pirate Ship Vallarta has something for everyone.

Pros and Cons

  • Pros:
  • Unique pirate-themed experience
  • Diverse selection of tours and activities
  • Knowledgeable and friendly staff
  • Reasonable pricing
  • Beautiful views of the Puerto Vallarta coastline
  • The option to customize private charters
  • Cons:
  • Limited availability during peak seasons
  • Some activities may not be suitable for young children

User Experience

Pirate Ship Vallarta's website is user-friendly and easy to navigate. From the moment you land on their homepage, you're greeted with stunning images and clear information about their services. The booking process is straightforward, allowing users to select their desired tour, choose a date, and make a reservation in just a few clicks. Additionally, customer reviews and testimonials provide valuable insights into the experiences of previous guests, helping users make informed decisions.

Pricing and Value for Money

Pirate Ship Vallarta offers competitive pricing for their tours and activities. The cost varies depending on the specific tour, duration, and any additional services or upgrades selected. Considering the unique experience and high-quality service provided, customers find the prices to be reasonable and well worth the money. Pirate Ship Vallarta consistently delivers an exceptional value for the price, ensuring customers feel satisfied and excited about their investment.

Customer Service

Pirate Ship Vallarta takes pride in delivering top-notch customer service. Their staff is friendly, attentive, and knowledgeable, ensuring guests feel welcomed and well taken care of throughout their adventure. From the moment of booking to the end of the tour, every customer interaction is handled with professionalism and a genuine desire to exceed expectations. Whether you have questions, concerns, or special requests, the team at Pirate Ship Vallarta goes above and beyond to ensure a positive experience.

Product Quality and Selection

Pirate Ship Vallarta offers a wide range of high-quality tours and activities. Whether you're looking for a thrilling pirate show, snorkeling excursion, sunset cocktail cruise, or a romantic dinner on board, Pirate Ship Vallarta has something to suit every taste and interest. Every aspect of their offerings, from the food and beverages to the entertainment and safety measures, is carefully curated to provide guests with a memorable and enjoyable experience.

Website Usability

The Pirate Ship Vallarta website is designed with user experience in mind. It features a clean and intuitive layout, making it easy for visitors to find the information they need. The navigation menu is clearly labeled, allowing users to quickly browse the various tours and activities offered. Additionally, the website is mobile-friendly, ensuring a seamless experience for users browsing from their smartphones or tablets.

Returns and Exchanges

Please note that Pirate Ship Vallarta does not offer returns or exchanges for their services. Once a reservation is made and confirmed, it is non-refundable. However, they do understand that unexpected circumstances may arise, and are willing to work with customers to reschedule their tour if possible, subject to availability and their cancellation policy.

Promotions and Discounts

Pirate Ship Vallarta occasionally offers promotions and discounts on their tours and activities. These special offers can be found on their website or through their social media channels. It's advisable to check their website regularly or subscribe to their newsletter to stay informed about any ongoing promotions and discounts.

Reputation

Pirate Ship Vallarta has built a strong reputation for providing exceptional experiences to their customers. With numerous positive reviews and testimonials, they have gained the trust and loyalty of both locals and tourists. Their commitment to safety, customer satisfaction, and memorable adventures has solidified their position as a reputable and reliable adventure company in Puerto Vallarta.

Payment Options

Pirate Ship Vallarta accepts various payment methods, including major credit cards (Visa, Mastercard, American Express) and PayPal. This allows customers to choose the most convenient and secure payment option for their reservation. The payment process is secure and encrypted, ensuring the protection of sensitive information.

Loyalty Programs

Currently, Pirate Ship Vallarta does not offer a formal loyalty program. However, they do value their repeat customers and often provide special offers and personalized perks to show their appreciation for their continued support.

Customer Reviews

Pirate Ship Vallarta has received overwhelmingly positive reviews from their customers. Visitors have praised the exciting and unique experiences, the attentiveness of the staff, the stunning views, and the overall quality of the tours and activities. Their consistently positive customer reviews speak to their commitment to delivering exceptional adventure experiences.

Community Involvement

Pirate Ship Vallarta is actively involved in their local community. They support various environmental and social initiatives aimed at preserving the natural beauty of Puerto Vallarta and improving the lives of local residents. Through partnerships with local organizations, Pirate Ship Vallarta contributes to the sustainability and growth of the community they operate in.

Shipping and Costs

As Pirate Ship Vallarta primarily offers in-person experiences and does not sell physical products, shipping does not apply to their services. The costs associated with their tours and activities are clearly stated on their website and are inclusive of any necessary fees or taxes. Customers can book and pay for their desired experiences online, eliminating the need for additional shipping or hidden costs.