Users Voice for Piscifun

10% users rated Terrible
1% users rated Poor
0% users rated Average
2% users rated Very Good
86% users rated Excellent
Pie Chart Review Representation for Piscifun
Piscifun Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 27 Jan 2019

Last updated by on 09 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.6 4.5 4.8 1.2 4.5 5
Oct 2022 5 3.6 4.3 1.3 4.7 1
Nov 2022 4.1 4.4 2.4 1.4 4.2 5
Dec 2022 5 5 5 5 5 5
Mar 2023 4.5 4.1 1.7 1.4 3.3 2
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Detailed Piscifun Review by

Introduction

Piscifun is an online retailer that specializes in fishing gear and accessories. The company is based in the United States and has been in business for several years. With an extensive inventory of fishing equipment and accessories, Piscifun offers a one-stop-shop for fishing enthusiasts.

Pros and Cons

Pros:
  • Piscifun offers a wide selection of fishing gear and accessories, including rods, reels, lures, and more.
  • The prices at Piscifun are very competitive and often lower than other online retailers.
  • The company offers free shipping on all orders over $49.
  • There is a 30-day money-back guarantee on all products sold by Piscifun.
Cons:
  • The return policy can be difficult to navigate. Some customers have had trouble getting refunds or exchanges.
  • Some customers have complained about slow shipping times.
  • The customer service can be hit or miss, with some customers reporting good experiences and others reporting bad experiences.

User Experience

Overall, the user experience on Piscifun's website is very good. The website is well-organized and easy to navigate, with clear categories and subcategories for different types of gear. The product pages are also well-designed, with clear descriptions and images.

Pricing and Value for Money

Piscifun's prices are very competitive, often lower than other online retailers. The company also offers free shipping on all orders over $49, which is a great value for customers. Overall, Piscifun offers good value for money.

Alternatives

Some other online fishing gear retailers include Bass Pro Shops, Cabela's, and Tackle Warehouse. Each of these retailers offers a wide selection of fishing gear and accessories, but their prices and customer service may vary.

Customer Service

Piscifun's customer service can be hit or miss, with some customers reporting good experiences and others reporting bad experiences. Some customers have had trouble getting refunds or exchanges, while others have reported fast and helpful responses from the customer service team.

Product Quality and Selection

Piscifun offers a wide selection of fishing gear and accessories, including rods, reels, lures, and more. The quality of the products sold by Piscifun is generally good, with few complaints about product defects or quality issues.

Website Usability

Piscifun's website is well-designed and easy to navigate, with clear categories and subcategories for different types of gear. The product pages are also well-designed, with clear descriptions and images.

Returns and Exchanges

The return policy at Piscifun can be difficult to navigate. Some customers have had trouble getting refunds or exchanges. However, the company does offer a 30-day money-back guarantee on all products sold by Piscifun.

Promotions and Discounts

Piscifun offers occasional promotions and discounts, including sales on specific items and free shipping on orders over $49.

Reputation

Piscifun has a good reputation among fishing enthusiasts, with few complaints about the quality of the products sold by the company. However, some customers have reported issues with customer service and the return policy.

Payment Options

Piscifun accepts a variety of payment options, including credit cards and PayPal.

Loyalty Programs

Piscifun does not currently offer a loyalty program.

Customer Reviews

Most customer reviews of Piscifun are positive, with many customers praising the quality and selection of the products sold by the company. However, some customers have had issues with customer service and the return policy.

Community Involvement

Piscifun does not currently have a community involvement program.

Shipping and Costs

Piscifun offers free shipping on all orders over $49. For orders under $49, shipping costs vary depending on the weight and size of the order. Some customers have reported slow shipping times, but overall, shipping is generally fast and reliable.

Piscifun Recent User Reviews

User Rating

5 stars

38

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Reviewer Name: Michael

Review Submission Date: 2022-12-04

Review Title: Tina Melton is the best Customer Service lady in the world
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Review Description: The quick response from you awesome customer service lady Tina Melton when my rods arrived broken from the postal service.That lady was calm and collected. She was a pleasure to speak with. If it wasn't for her I wouldn't have bought more stuff after mine got broken. I hope you have 3 of her or alease give a really good bonus. That lady deserves it. She was knowledgeable, kind, informational and helped turn my bad day into a awesome day. I will definitely be buying from Piscifun again soon because of her. Thank you.

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Reviewer Name: Michael L.

Review Submission Date: 2022-12-04

Review Title: Have purchased several reels return buyer
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Review Description: Have purchased several reels ; in the past n love the quality, look n price

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Reviewer Name: John klass

Review Submission Date: 2022-12-02

Review Title: The web site is so easy to navigate,
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Review Description: The web site is so easy to navigate,, I'm not very computer savvy and I'm able to breeze through.. I like the rods, and reels are BUTTER SMOOTH!! ALLat a great price point.

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Reviewer Name: Thua

Review Submission Date: 2022-12-02

Review Title: Website was easy to used
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Review Description: Website was easy to used. Plenty of details for a product to help with purchasing decision. So far, I have been very please with my purchases.

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Reviewer Name: Robert Stabe

Review Submission Date: 2022-12-01

Review Title: Great service
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Review Description: Great service, great products, and good prices.

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Reviewer Name: Emiliano Lara

Review Submission Date: 2022-12-01

Review Title: My package has yet to arrive
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Review Description: My package has yet to arrive

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Reviewer Name: L s

Review Submission Date: 2022-12-01

Review Title: Great product
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Review Description: Great product, great price. What more could you want

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Reviewer Name: Joseph Miller

Review Submission Date: 2022-12-01

Review Title: Reel was sent to wrong address
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Review Description: Reel was sent to wrong address. My address was "auto filled" on the order. Somehow the address got changed from "court" to "drive". It went to "drive", the people denied getting it...delivery confirmation be damned.Too bad, in this economy, I scraped together enough to buy it, and now I just have to eat it?Thanks....12/15Update. Piscifun made it right, sent me a new reel.Thieves still kept the first one even after the postoffice knocked on their door and asked about it.

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Reviewer Name: Steve in Wisconsin

Review Submission Date: 2022-11-02

Review Title: Great Customer Service and Products
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Review Description: Their customer service was outstanding. I ordered some products and questioned the amount I was billed. I sent an email with my questions and received an immediate response which offered a solution to my question. My items were shipped in a couple of days and I received them in a short time. And shipping was FREE.I purchased a Carbon X reel before and I very satisfied with its performance and will do business with you again in the future.I recommend this company.

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Reviewer Name: Jack Dietz

Review Submission Date: 2022-11-01

Review Title: While my purchases were Christmas…
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Review Description: While my purchases were Christmas gifts, I was very pleased overall with the website, the easy purchasing, and the up-to-date information regarding delivery. The items arrived on schedule, and well packaged. The items were as described. I'm sure I will receive favorable appreciation from the person receiving the gifts.