Pitpat Reviews

Voted Good (4/5)

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20 Reviews

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In the Pet Supply Store category

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10% users rated Terrible
0% users rated Poor
15% users rated Average
25% users rated Very Good
50% users rated Excellent
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T Tim Simpson
48 days ago

Transformative Experience: Unveiling PitPat’s True Potential

As an enthusiastic user of PitPat, I can't help but praise its remarkable features like Activity tracking, Food monitoring, Weight management tools, and the rewarding Badges system. These aspects have truly revolutionized the way I care for my furry friend. However, I must express my slight disappointment with the Location feature of the app. While the GPS locator was a major selling point for me, I found that its functionality fell short of my expectations. Launching the app before my walks became a necessity, as the locator took considerable time to power up. Moreover, on my usual walking routes, I encountered signal dropouts, which proved to be quite frustrating. Despite acquiring PitPat for its GPS capabilities, I ended up not utilizing this particular feature. Nonetheless, I remain a loyal user due to the immense benefits derived from other elements of the app. PitPat has undeniably enhanced the bond with my pet, making every step of our journey together unforgettable and rewarding.
L Lesley
49 days ago

An Unforgettable Experience with PitPat: A Testament to Excellent Service

Let me share my incredible journey with PitPat. Recently, I had to return a tracker, and I must say, the customer service I received was truly outstanding. The return process was not only hassle-free but lightning-fast, leaving me in awe of their efficiency and professionalism. PitPat didn't just meet my expectations; they exceeded them with flying colors. Thank you for setting the bar high in customer service – you've gained a loyal customer in me.
T TW
49 days ago

Unleashing Joy: My Pitpat Adventure

Dive into the world of Pitpat through my eyes as I share my 10-day journey with this innovative pet tracker. From the moment I strapped it on my furry friend, a new sense of security and delight enveloped me. The added peace of mind from Pitpat's insurance scheme, rewarding those who diligently walk their dogs, truly sets it apart. Enrolling in Pitpats insurance not only boosted my confidence but also motivated me to rack up points for potential vet visits. The interactive membership feature, allowing me to map our daily walks, added an exciting dimension to our routine. I found myself eagerly aiming for that 40-minute daily goal, not just for the health of my pet but for the sheer joy of unlocking the next level of our adventure. The quirky concept of goal streaks even got me chuckling along the way! Though my dog hasn't tested the tracker by wandering off, the reassurance of Pitpat's real-time proximity alerts during our strolls puts my mind at ease. Knowing that it can keep tabs on my pet's whereabouts gives me a sense of security like no other. Should the unexpected ever happen, I trust that Pitpat will be there to guide me back to my beloved companion. In conclusion, Pitpat isn't just a tracker; it's a companion on our shared escapades, a guardian watching over us silently. With Pitpat by our side, every walk becomes an opportunity for bonding, exploration, and above all, pure, unadulterated joy. Unleash the happiness in your pet-parent journey with Pitpat – your four-legged friend will thank you with every step!
T .Julia
49 days ago

An Unbelievable Transformation: Pitpat.com Redefined Our Dog’s Health Journey

Words cannot express the gratitude we have for Pitpat.com and their exceptional product. From the moment we received our order, we knew we were in for something special. The prompt delivery just set the tone for the incredible experience that followed. Installing the app was a breeze, and within minutes, we were navigating through a world of innovation and care for our furry family member. The app's seamless functionality amazed us, but what truly took our breath away was the level of detail it provided. Not only did it locate our dog with precision, but it also offered a comprehensive breakdown of her daily exercise routine. Witnessing the impact of Pitpat.com on our dog's health and well-being has been nothing short of miraculous. The transparency and insight the app offers have transformed our approach to pet care, making us more informed and proactive in ensuring our dog's happiness and fitness. Thank you, Pitpat.com, for revolutionizing our dog's health journey and for being a beacon of excellence in the pet care industry. We are forever grateful for the positive change you have brought into our lives.
M MRS K E BROWN
49 days ago

Lost and Found: A Lifesaver in the Woods

Diving into the depths of the forest with my adventurous pup is always a thrill, but it can quickly turn into a frantic search when she dashes off into the wilderness. Thanks to Pitpat, what could have been a disaster turned into a heartwarming reunion. Twice in a single day, my furry companion managed to give me the slip, disappearing into the trees without a trace. Panic set in, my mind racing with worst-case scenarios, until the Pitpat device guided me back to her side with pinpoint accuracy. Witnessing her tail wag with joy upon our reunions was a moment I'll never forget – the relief of finding her safe and sound, coupled with her elated expression, was truly priceless. Pitpat not only impressed me with its technology, but it left my four-legged friend equally amazed. The peace of mind it offers is unparalleled, instilling a sense of security that every pet owner craves. I am forever grateful for the peace of mind that Pitpat brings, ensuring that the bond between my wandering dog and me remains unbreakable, even in the vast expanse of the forest. Thank you, Pitpat, for being our guiding light in times of uncertainty and for redefining the meaning of trust and reassurance for pet owners everywhere.
M Mr Guy Chambers
50 days ago

Transformative Experience with PitPat: A Few Glitches but Still a Game-Changer!

When I first got my hands on PitPat, I was thrilled about the prospect of tracking my dog's activity levels. The device itself is sleek, easy to attach, and comfortable for my furry friend. However, I did encounter some reception issues initially. It was frustrating to wait up to 5 minutes for the satellites to lock on, especially when my pup was raring to go. Despite the slight hiccup with reception, the accuracy of PitPat left something to be desired. There were moments when it pointed me in the wrong direction, leading to a bit of confusion during our walks. Even after patiently waiting for 10 minutes in one spot, the device's directional cues were still off. That being said, PitPat has been a game-changer in monitoring my dog's daily exercise. The insights I gained into his activity levels were invaluable, helping me tailor his routines for optimal health. The convenience of PitPat far outweighs these minor glitches, making it an essential tool for any pet parent looking to keep their furry companion healthy and happy.
V Val Yates
50 days ago

Tracking Made Easy with PitPat GPS: A Real-Life Experience

Embarking on our journey with PitPat's GPS tracker, we eagerly anticipated the peace of mind it promised. In our initial 12 days, we were pleasantly surprised by its performance. While a minor signal hiccup occurred recently, PitPat's proactive notification assured us that tracking continued seamlessly. With our furry companion safely leashed, the temporary disruption posed no real concern. Delving deeper into PitPat's features, we found ourselves enamored with the array of options such as activity monitoring and earning badges. Overall, our experience with PitPat has proven to be both reliable and reassuring. As we continue to explore its capabilities, we're confident in its ability to keep pace with our active lifestyles. Thank you, PitPat, for simplifying tracking and enhancing our bond with our beloved pet.
N Nigel Waller
51 days ago

Reviving My Furry Friend’s Fitness Journey: A Heartfelt Review of Toby’s PitPat Experience

After over three years of faithful service, Toby's PitPat tracker unfortunately stopped working. Disappointed, I reached out to the team at PitPat, and to my surprise, they offered me a generous voucher for 50% off a new device. Their exceptional customer service and dedication to pet fitness truly warmed my heart. With the new PitPat in hand, Toby and I are back on track, tracking his activity levels and ensuring he stays healthy and happy. The seamless transition to the new device has made all the difference, and I am grateful for PitPat's commitment to their customers. Thank you, PitPat, for helping us continue Toby's fitness journey with renewed enthusiasm and support!
A Anthony Bradstock
51 days ago

Unmatched Customer Care Experience: A Feature Worth Celebrating!

My encounter with pitpat.com left me pleasantly surprised by their exceptional customer service. When faced with an issue regarding my tracker, their team not only presented multiple solutions for me to explore but also went above and beyond by offering a brand new replacement tracker. Moreover, they graciously allowed me to select my preferred color, adding a personal touch to the service. This level of care and attention truly sets PitPat apart as a company that values its customers' satisfaction and goes the extra mile to ensure a positive experience. Kudos to the PitPat team for their outstanding support and commitment to excellence!🏆🥇
M Mike read
51 days ago

A Genuine and Honest Review: Shedding Light on Pitpat.com

After testing Pitpat.com, I must say that it has lived up to its promise to track your pet's walks and activities. However, there was a slight letdown with the hidden extra of logging these activities, which left me a bit disappointed. Despite this drawback, the functionality of the website remains solid and reliable, delivering on its main purpose effectively. I appreciate the simplicity and convenience it offers, making it a handy tool for pet owners looking to monitor their furry friends' exercise routines.
J Jenny Wackett
53 days ago

From Technophobe to Tech-Savvy: Pitpat.com Changed My World!

Embracing the digital age can be daunting, especially for those of us who aren't quite tech-savvy. When I stumbled upon Pitpat.com, I was hesitant at first – fearing it would be another tech headache waiting to happen. To my surprise, Pitpat turned out to be a game-changer! Navigating Pitpat's tracker was a breath of fresh air. The user-friendly interface made it a breeze for even tech novices like me to operate. The arrow feature to locate my beloved furry companion was not just a handy tool but a lifesaver. In the past, I had tried a different tracker but found myself frustrated by its complexity in locating my pet. Pitpat's simplicity was a welcome relief! If you, like me, shy away from complex technology, Pitpat is the tracker for you. Its intuitive design and ease of use make it a standout choice for those who prefer simplicity without sacrificing functionality. Thank you, Pitpat, for revolutionizing the way I interact with technology and keeping things refreshingly simple!
J John L
53 days ago

Unmatched Quality and Service: A Beacon of Excellence from PitPat

Embarking on my journey with PitPat, I was pleasantly surprised by the outstanding service I received. The tracker's meticulous craftsmanship and user-friendly setup process left a lasting impression. To top it off, their customer service team displayed remarkable efficiency, swiftly addressing an unexpected issue with grace and minimal disruption. I wholeheartedly endorse PitPat and their exceptional tracker, confident in recommending this beacon of excellence to all seeking quality and reliability.
M MR P CAPEY
53 days ago

Unveiling the Potential: A Deep Dive into Pitpat.com

Embarking on our journey with Pitpat.com, we were enamored by the potential this device holds. The concept, in theory, is brilliant – offering a way to track our furry friend without causing any distress. Our initial experiences have been promising, with the device's compact size seamlessly integrating into our dog's routine. However, a touch of hesitancy lingers as we delve deeper into its functionalities. The delayed location tracking, taking up to 5 minutes to pinpoint our dog's whereabouts, raises concerns, especially considering our pet's agile pace. Additionally, the slight discrepancy of around 20 meters in location accuracy dampened our initial enthusiasm, particularly in more complex environments like woodlands. Moreover, the unexpected requirement of a monthly subscription for full access feels like an unforeseen hurdle for a supposedly subscription-free device. While we appreciate the value it adds, the sudden shift in cost structure leaves us contemplating its long-term feasibility. Despite these minor setbacks, our curiosity remains piqued, pushing us to explore its capabilities further, especially in different settings like abroad. The journey with Pitpat.com is still unfolding, with each experience unearthing new layers of its potential. The road ahead may hold challenges, but the promise of enhancing our pet's well-being keeps us engaged in this adventure.
J Josh Dee
54 days ago

Exceptional Support Makes All the Difference

Sharing my thoughts on PitPat.com and their outstanding customer service. While my experience with the device had a few bumps—battery issues and occasional GPS glitches—the incredible customer service team, especially representative Lauren, truly saved the day! Lauren's dedication and swift responses to my queries and concerns showcased a level of care and professionalism that is truly commendable. Despite the device's minor imperfections, the team's proactive approach to problem-solving and commitment to customer satisfaction won me over. I believe that with a few updates, PitPat devices can reach their full potential. I am grateful for the exceptional service I received and want to extend my thanks to the entire PitPat team for their genuine commitment to customer happiness. Kudos!
R Recent customer
54 days ago

Unmatched Customer Care: A True Gem in the Industry

When I received the Pitpat GPS tracker as a gift, I was thrilled until a few hiccups arose. Issues with charging and location tracking left me frustrated, but Pitpat's customer service team shone like a beacon of exceptional support. Their politeness, helpfulness, and friendliness were a breath of fresh air in today's market. After diagnosing my tracker as faulty, they promptly arranged a free replacement without hesitation. Not only was the battery life impressive, but the activity functions exceeded my expectations. With the new tracker on its way, I eagerly anticipate exploring its location capabilities. Pitpat is not just a company; they are a delight to interact with. Their dedication to resolving customer concerns sets them apart, making them a true pleasure to engage with. Kudos to Pitpat for setting the standard in outstanding customer care!

Introduction

PitPat.com is a leading online retailer specializing in top-notch pet activity monitors. With a wide range of innovative products and a user-friendly website, PitPat.com has become a go-to destination for pet owners looking to keep their furry friends healthy and active. In this comprehensive review, we will delve into various aspects of PitPat.com to provide you with a detailed analysis of their offerings.

Pros and Cons

  • Pros:
    • Wide selection of high-quality pet activity monitors
    • Intuitive and user-friendly website
    • Competitive pricing and value for money
    • Prompt and reliable customer service
    • Flexible returns and exchanges policy
    • Regular promotions and discounts
    • Positive reputation among customers
    • Multiple payment options
    • Engaged community involvement
    • Efficient shipping process
  • Cons:
    • Limited product selection beyond pet activity monitors
    • No loyalty program currently available

User Experience

PitPat.com provides an exceptional user experience, thanks to its well-designed and easy-to-navigate website. The site features clear product categorization and detailed product descriptions, allowing shoppers to make informed decisions. The search functionality is highly efficient, enabling users to quickly find specific products. PitPat.com also offers a visually appealing and responsive interface, ensuring seamless navigation across different devices. Taking the user experience to the next level, the site provides ample educational resources, FAQs, and customer support channels to assist customers at every step of their journey.

Pricing and Value for Money

PitPat.com offers competitive pricing for their pet activity monitors, ensuring good value for money. The price range varies depending on the specific product features and functionalities. Despite the range, PitPat.com strives to offer reasonable prices, making their devices accessible to a wider range of pet owners. Customers appreciate the quality and durability of their products, justifying their investment as a long-term solution for monitoring and enhancing their pet's well-being.

Customer Service

PitPat.com prioritizes exceptional customer service to guarantee a satisfactory shopping experience. Their dedicated support team promptly addresses customer queries and concerns through various channels, including live chat, email, and phone. Customers appreciate the professional and knowledgeable staff who offer personalized assistance. PitPat.com's commitment to resolving issues efficiently and effectively has earned them a highly positive reputation among pet owners.

Product Quality and Selection

PitPat.com exclusively focuses on pet activity monitors, ensuring that their products excel in quality and functionality. The monitors are designed to accurately track pets' activity levels, providing valuable insights into their overall fitness. PitPat.com collaborates with reputable manufacturers to ensure a diverse selection of high-quality monitors suitable for different breeds and sizes. While their specialization limits product selection beyond activity monitors, pet owners can trust PitPat.com for reliable and effective solutions in this category.

Website Usability

PitPat.com's website boasts exceptional usability with its clean and responsive design. The intuitive interface ensures effortless browsing, and the strategically placed navigation menu allows users to access different sections of the site effortlessly. The product pages are informative, featuring detailed specifications, customer reviews, and frequently asked questions. PitPat.com also implements secure purchasing processes, providing peace of mind to customers while making transactions.

Returns and Exchanges

PitPat.com understands that customer satisfaction is paramount, and therefore, they offer a hassle-free returns and exchanges policy. Customers can initiate the return process within a specified timeframe and receive a refund or opt for an exchange. The company focuses on resolving any issues promptly, making the return experience seamless and stress-free.

Promotions and Discounts

PitPat.com frequently runs promotions and discounts, allowing customers to enjoy even better value for their purchases. These deals can include discounts on specific products, seasonal sales, or bundle offers. Customers appreciate the opportunity to save money while obtaining high-quality pet activity monitors.

Reputation

PitPat.com has established a solid reputation among pet owners with their reliable products and exceptional customer service. The company's dedication to ensuring customer satisfaction has resulted in numerous positive reviews and recommendations within the pet owner community. Customers trust PitPat.com for their pet's activity monitoring needs, further enhancing the brand's reputation.

Payment Options

PitPat.com offers multiple payment options to accommodate diverse customer preferences. These options usually include major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, PitPat.com may accept payment through trusted online payment systems, enhancing the overall convenience and security of the checkout process.

Loyalty Programs

While PitPat.com does not currently offer a loyalty program, they compensate for it through their competitive pricing, regular promotions, and excellent customer service. Although a loyalty program would further enhance the customer experience, PitPat.com's other positive attributes make up for its absence.

Customer Reviews

Customers consistently provide positive reviews for PitPat.com due to their high-quality pet activity monitors and attentive customer service. These reviews highlight the accuracy and functionality of the monitors, along with the ease of use and durability. PitPat.com's track record of positive feedback further solidifies their position as a reliable retailer in the pet industry.

Community Involvement

PitPat.com actively engages in community involvement within the pet owner community. They collaborate with animal shelters and pet welfare organizations, providing support and donations for the well-being of animals in need. This community involvement demonstrates PitPat.com's dedication to making a positive impact beyond their business operations.

Shipping and Costs

PitPat.com ensures efficient shipping for customers, aiming for prompt product delivery. Depending on the customer's location and chosen shipping method, the delivery timeframe may vary. PitPat.com provides transparent information regarding shipping costs during the checkout process, giving customers the opportunity to evaluate and select the most suitable shipping option based on their budget and preferences. In conclusion, PitPat.com impresses with its wide selection of high-quality pet activity monitors, exceptional user experience, competitive pricing, and reliable customer service. Their reputation among pet owners serves as a testament to their expertise and trustworthiness. While their product selection is limited to pet activity monitors, PitPat.com excels in delivering valuable solutions to pet owners seeking to enhance their furry friends' overall health and well-being.