Users Voice for Pizzahut

50% users rated Terrible
0% users rated Poor
0% users rated Average
50% users rated Very Good
0% users rated Excellent
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Pizzahut Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 10 May 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 5 5 5 5 4.7
Jul 2022 5 4.4 1.4 4.1 4 4.8
Aug 2022 5 2.8 5 4.4 4.8 4.8
Mar 2023 2.5 4.5 5 4.4 3.9 4.5
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Detailed Pizzahut Review by

Introduction

Pizzahut.com.au is an online store that offers a wide range of pizza options to customers in Australia. The website provides a user-friendly interface that enables customers to order their food choices and opt for delivery or pick up.

Pros and Cons

Pros: Pizzahut.com.au offers an extensive selection of pizzas, toppings, sides, and drinks. The website provides easy customisation options that customers can use to tailor their pizza to their preferences. Customers can expect timely delivery or pick up of their food orders. Pizzahut.com.au provides discounts, deals, and promotions that make its products affordable. Cons: Pizzahut.com.au does not offer a gluten-free pizza option. Customers may encounter errors or glitches when placing their orders. The website does not offer 24-hour customer service support.

User Experience

The website has a visually appealing design that provides a user-friendly interface. Customers can navigate through the website easily using the menu tabs or search bar. The customisation feature enables customers to add or remove toppings and modify the pizza base. The checkout process is straightforward and enables customers to pay using various methods.

Pricing and Value for Money

Pizzahut.com.au offers cost-effective products that provide value for money. The prices of pizzas and sides vary depending on the size and toppings chosen. Customers can access discounts and promotions that enable them to save money on their orders.

Alternatives

Alternative pizza outlets to consider include Dominos, Pizza Capers, and Eagle Boys.

Customer Service

The website offers customer service support via email or phone. The customer service team is knowledgeable, friendly, and responsive to customer queries and concerns.

Product Quality and Selection

The website provides a vast assortment of pizza options that customers can customise to suit their tastes. The ingredients used in making the pizzas are of high quality, and the products are freshly prepared. The website also offers a range of sides and drinks that complement the pizzas.

Website Usability

Pizzahut.com.au has a well-organized website that is easy to navigate. The menu tabs are clear and concise, and the search bar enables customers to find their pizza choices quickly.

Returns and Exchanges

The website does not offer returns and exchanges on food orders. Customers can contact customer service if they are dissatisfied with their orders.

Promotions and Discounts

Pizzahut.com.au offers a range of promotions and discounts that customers can use to save money on their orders. These include meal deals, weekly deals, and voucher codes.

Reputation

Pizzahut.com.au has a good reputation for providing quality pizzas and value for money. The website has received positive reviews from customers who are satisfied with the products and services offered.

Payment Options

Customers can pay for their orders using various payment methods, including credit card, debit card, PayPal, and cash on delivery.

Loyalty Programs

Pizzahut.com.au offers a loyalty program called Hut Rewards, which enables customers to earn points on their orders that can be redeemed for free pizzas or sides.

Customer Reviews

Customer reviews of the website are generally positive, with customers praising the quality of the pizzas and the timely delivery service.

Community Involvement

Pizzahut.com.au is involved in community initiatives that support various charitable causes.

Shipping and Costs

Pizzahut.com.au offers delivery services at nominal costs depending on the customer's location. Customers can take advantage of the free delivery option if the order meets the minimum value.

Pizzahut Recent User Reviews

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Reviewer Name: Loz

Review Submission Date: 2022-05-23

Review Title: The app is so much easier to use than…
Customer Support   

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Review Description: The app is so much easier to use than having to call up. Only comment is that on Tuesday you can't order my usual 3 plus three sides deal.

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Reviewer Name: Anonymous

Review Submission Date: 2020-11-16

Review Title: Non-existent Customer Service
Customer Support   

Pricing                     

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Review Description: Had payment issues with my order, but the feedback form/support email seems useless. Have not had anyone respond since querying over a month ago.

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