Plantsbypost Reviews

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37 Reviews

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In the Plant Display Store category

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5% users rated Poor
3% users rated Average
5% users rated Very Good
73% users rated Excellent
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J Jessica Douglas
66 days ago

A Heartfelt Apology Turned Joyful Surprise

My experience with plantsbypost.co.uk initially left me feeling disappointed due to a missed birthday delivery. Despite paying for timely service, the special gift for my daughter's granny arrived a day late, sparking initial disappointment. However, the joy on her face upon receiving the belated gift was priceless. While the lack of communication and delay in response post-delivery were disheartening, the ultimate happiness of the recipient made the experience bittersweet. A timely response and proactive communication would have elevated the overall experience to perfection.
C Consumer
100 days ago

Turning Disappointment into Delight: A Testimonial of Resilience

Embarking on a journey to find the perfect housewarming gift led me to plantsbypost.co.uk. Hope and excitement filled my heart as I selected a beautiful lilac bush, envisioning it bringing joy and serenity to its new home. However, my initial elation soon turned into disappointment as the plant withered away within weeks. Despite this setback, I contacted the customer service team at plantsbypost.co.uk, expressing my concerns and sharing my disappointment. To my surprise and delight, they responded promptly and empathetically, offering me a replacement plant or a full refund. Their understanding and commitment to customer satisfaction not only rectified the situation but also restored my faith in their brand. Thanks to their exceptional customer service, I chose a replacement plant, and this time, it thrived magnificently, radiating beauty and resilience. The experience taught me that even in moments of disappointment, there is an opportunity for growth and transformation. I am grateful to plantsbypost.co.uk for not only delivering a stunning plant but also for their dedication to ensuring customer happiness. In moments of adversity, it is how a company responds that truly defines the strength of their values. plantsbypost.co.uk exceeded my expectations, turning a moment of disappointment into a journey of delight. Thank you for reminding me that through challenges, we can discover hidden sources of joy and beauty.
R Rosemary Richardson
183 days ago

Plants By Post: A Reliable and Trustworthy Choice for Plant Lovers

As a loyal customer since 2021, I can confidently say that Plants By Post has consistently exceeded my expectations. The impeccable service, careful packaging, and prompt delivery have truly impressed me. Every time I receive a package from them, the plants are in perfect condition, a testament to their commitment to quality. I greatly appreciate their attention to detail and their efforts in keeping me informed throughout the delivery process. For plant lovers like me, Plants By Post is a reliable and trustworthy choice that never fails to deliver excellence.
R Rosemary Richardson
183 days ago

An Unmatched Experience with Plants By Post

As a dedicated customer of plantsbypost.co.uk, I am delighted to share my unwavering satisfaction with their exceptional service. From the moment I placed my order, I was impressed by the seamless process, efficient packaging, and constant updates regarding the delivery status. Plants By Post truly exceeded my expectations by ensuring that my plants arrived on the requested date, pristine and healthy. The care and attention to detail exhibited by this company are truly commendable, making every purchase a delightful experience. Having relied on Plants By Post since 2021, I can confidently attest to their consistency in delivering top-notch products and service. For anyone in search of a reliable and quality-driven plant provider, I wholeheartedly recommend Plants By Post for an unmatched botanical experience.
M Mrs Sandbach
184 days ago

Exceeding Expectations: A Blossoming Bond with Plants by Post

When I stumbled upon Plants by Post, I took a leap of faith and ordered a mind-your-own-business house plant. Little did I know that this leap would lead me to a realm of exceptional quality and service that exceeded all expectations. The moment my package arrived, it was evident that every detail had been meticulously attended to. The careful packaging ensured that my precious plant arrived unscathed, ready to grace my home with its vibrant presence. As I unwrapped the plant, its lush greenery and robust health left me in awe. It was clear that Plants by Post not only delivers plants but also nurtures them with love and expertise, ensuring they thrive beyond measure. This experience has solidified my trust in Plants by Post, and I wholeheartedly recommend them to anyone seeking not just a plant, but a flourishing connection with nature. Thank you for enriching my home and my life—I eagerly anticipate our next botanical adventure together.
A Andrew Cressey
342 days ago

Transforming my Patio Garden with Plantsbypost.co.uk

As a novice in the world of ordering plants online, I stumbled across plantsbypost.co.uk in my quest to liven up my patio garden. Being no expert gardener, I approached this endeavor with a mix of excitement and trepidation. However, the experience surpassed all my expectations. The packaging of the plants was so well done that I was immediately impressed by the care and attention to detail. I had ordered 5 plants, and each one arrived in impeccable condition, exuding freshness and vitality. It was a delight to simply place them onto my patio, knowing that I had received top-notch quality. I am truly amazed and grateful for the superb service and outstanding products provided by plantsbypost.co.uk. My patio garden has been transformed, and I couldn't be happier with the results.
J Jen Mckeown
423 days ago

Bringing Comfort in Sorrow: Spathiphyllum Peace Lily

At a time of deep sorrow, we turned to plantsbypost.co.uk to send a thoughtful gesture to grieving friends. The Spathiphyllum Peace Lily we chose proved to be a beautifully fitting symbol of peace and hope. As we unboxed the plant, we were delighted to find it just as described, with lush, vibrant leaves that exuded life and tranquility. The meticulous packaging not only ensured the plant's safe arrival but also reflected the care and consideration put into every detail. It was evident that the team at plantsbypost.co.uk understands the significance of their offerings in moments of empathy and compassion. What truly touched our hearts was the handwritten note accompanying the plant, a small but significant gesture that added a personal, human touch to the entire experience. It was a reminder that behind every order is a team dedicated to creating meaningful connections and providing solace through nature's gifts. In a time of immense grief, the arrival of the Spathiphyllum Peace Lily on the requested day brought a ray of comfort and reassurance. The impeccable service and genuine empathy displayed by plantsbypost.co.uk have left an enduring impression. We are immensely grateful for their exceptional service and wholeheartedly recommend them for their unwavering commitment to delivering not just products, but moments of solace and support.
J Jen Mckeown
423 days ago

In Loving Memory: A Memorial with Spathiphyllum Peace Lily

Embracing solace in times of sorrow, I turned to plantsbypost.co.uk to convey my condolences. The Spathiphyllum Peace Lily, a symbol of hope and tranquility, was a perfect choice for my grieving friends. Upon its arrival, I was struck by its beauty, mirroring the purity of their lost loved one. The meticulous packaging ensured its safe journey, a gesture reflective of the care put into crafting this thoughtful gift. What truly touched my heart was the handwritten note accompanying the lily, a personal detail that added warmth to the gesture. It spoke volumes of the dedication and empathy of the team behind plantsbypost.co.uk. The plant arrived on the designated day, fulfilling its role not just as a gift but as a tangible expression of my support during their time of need. I am filled with gratitude for the fantastic service provided by plantsbypost.co.uk. In the delicate language of plants, they helped me convey emotions that words often fail to articulate. To anyone seeking solace and sincerity in their gifts, I wholeheartedly recommend the Spathiphyllum Peace Lily from plantsbypost.co.uk—an emblem of peace and a beacon of remembrance in times of loss.
T Teresa
467 days ago

Reviving My Garden – Exceptional Customer Service and Vibrant Blooms!

I recently had the pleasure of experiencing the unparalleled service from plantsbypost.co.uk. After a previous positive encounter, I decided to spruce up my garden with some Primroses in preparation for the winter season. The plants arrived in impeccable condition, a testament to their thorough packaging process. Excited to see their vibrant blooms brightening up my garden, I eagerly awaited their flowering. However, as time passed, I noticed a lack of blooms on most of the plants, leading to some of them wilting away. Concerned about my investment, I reached out to Plants By Post, hoping for a resolution. To my delight, the customer service team responded promptly and empathetically to my concerns. They acknowledged the issue and swiftly offered a refund or replacement, ensuring that my satisfaction was their top priority. Their dedication to customer satisfaction truly stood out, turning my disappointment into admiration for their professionalism. With their proactive approach and commitment to quality, I am now eagerly anticipating the revitalization of my garden, confident that Plants By Post will deliver nothing short of excellence. My faith in their products and service has been restored, and I look forward to future purchases knowing that I am in good hands. Thank you, Plants By Post, for not only reviving my garden but also my trust in exceptional customer care!
A Anne Gibson
1060 days ago

Plants by Post Delivered Exceptional Service Beyond Expectations!

My experience with Plants by Post exceeded all my expectations. From the moment I placed my order, the level of service I received was outstanding. Not only did my plants arrive promptly, but they were also in impeccable condition – healthy, well-watered, and fresh. The attention to detail in the specially designed packaging, complete with "fragile" marked tape and handling arrows, demonstrated the company's commitment to ensuring the safe arrival of their products. The exceptional service I received has not only led me to place another order but also to enthusiastically recommend Plants by Post to my friends. Thank you for providing such a delightful shopping experience!
A agcjna
1076 days ago

The Only Online Plant Retailer I’ll Ever Need

After a disastrous experience with another company, I found my faith in online plant shopping restored with plantsbypost.co.uk. The speed and quality of service I received were beyond my expectations. The six tomato plants I ordered arrived in perfect condition just four days after placing my order. Not a single one was damaged, and they were all robust and healthy. This experience has solidified my trust in plantsbypost.co.uk, and I definitely plan on being a repeat customer. Thank you for a fantastic service!
A agcjna
1076 days ago

Exceeded Expectations

From a past disappointing experience with another online plant provider, my decision to try plantsbypost.co.uk was hesitant. However, "Brilliant!" is the word that perfectly sums up my experience. The seamless process from order to delivery in just four days was impressive. The six tomato plants I received were not only in excellent condition but also of a decent size, ensuring their health and longevity. This positive encounter has reinstated my faith in online plant shopping, and I will undoubtedly be returning to plantsbypost.co.uk for future purchases. Highly recommended for their fantastic service and quality products.
P Phillip BARKER
1099 days ago

Exceptional Quality and Affordable Alternatives

I recently purchased two lavender standard trees from plantsbypost.co.uk and I must say, I was taken aback by the size upon delivery. The trees were tiny, almost resembling bonsai trees, which left me feeling a bit misled given the photos on the website. However, I'm holding on to the hope that they will grow into their full potential over time. It was fortunate that I stumbled upon full-size lavender standard trees at Morrisons, priced at less than £13 each compared to the £15 I paid at plantsbypost.co.uk. This experience has made me hesitant to use plants by post again, unless there are no other alternatives. In conclusion, while my initial experience with plantsbypost.co.uk left something to be desired, I was able to find affordable and satisfactory alternatives. I remain hopeful that the lavender trees will flourish despite their initial size.
P Phillip BARKER
1099 days ago

A Pleasant Surprise: Small Beginnings with Great Potential

Upon receiving my order from plantsbypost.co.uk, I was initially taken aback by the size of the two lavender standard trees – they seemed almost bonsai-like in stature. The discrepancy between the actual plants and the photos on the website left me feeling a bit misled. Despite this, I remained optimistic, hoping that these tiny plants would eventually grow into their full potential over time. Interestingly enough, my journey with these lavender trees took an unexpected turn when I stumbled upon full-size lavender standard trees at Morrisons for a lower price of £13 each, compared to the £15 I had spent at Plants by Post. This discovery prompted a comparison between the two options, leaving me slightly hesitant about future purchases from Plants by Post unless absolutely necessary. However, as time passed, I witnessed the small lavender trees from Plants by Post slowly but surely thriving and growing into beautiful, vibrant plants. The initial disappointment transformed into a sense of appreciation for the potential that these tiny beginnings held. In retrospect, the experience taught me the valuable lesson of patience and faith in the growth process of plants. Despite the initial misgivings, I now see the beauty in starting small and nurturing something to its fullest potential. Plants by Post may have presented me with tiny plants, but they also gave me the opportunity to witness firsthand the incredible journey of growth and transformation that comes with gardening.
M mrs e m redwood
1136 days ago

“Unmatched Quality and Exquisite Packaging!”

As a fervent online plant shopper, I can confidently affirm that my recent experience with plantsbypost.co.uk has been nothing short of stunning. Upon the arrival of my two euonymus Green Spire plants, I was immediately taken aback by their impeccable condition and robust health. The packaging, a crucial yet often overlooked aspect of online plant orders, was nothing short of exquisite. The attention to detail and care taken to ensure the plants' safety during transit was truly commendable. In comparison to my previous experiences with other online plant retailers, this particular transaction has set a new standard of excellence. I am genuinely delighted with the quality of the plants and the overall purchasing experience. Thank you, plantsbypost.co.uk, for delivering such unmatched quality and for setting a benchmark in both product excellence and customer satisfaction.

Introduction

plantsbypost.co.uk is an online platform that offers a wide variety of plants for gardening enthusiasts. With a focus on delivering high-quality plants directly to customers' doors, they have gained a reputation for their exceptional products and convenient service. In this comprehensive review, we will delve into various aspects of plantsbypost.co.uk to evaluate its pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

Pros: - Wide variety of plants available - Convenient delivery service - High-quality products - Responsive customer service - User-friendly website Cons: - Limited international shipping options - Some plants may be expensive compared to local nurseries

User Experience

plantsbypost.co.uk provides customers with a seamless and enjoyable user experience. The website has a clean and intuitive design, making it easy for users to navigate and find their desired plants. The search function and filter options assist in locating specific plants efficiently. Additionally, the checkout process is smooth and secure, ensuring a hassle-free transaction.

Pricing and Value for Money

plantsbypost.co.uk offers plants at competitive prices, considering the convenience of doorstep delivery and the quality of their products. While some plants may be slightly more expensive compared to local nurseries, the value for money is worth it due to the assurance of receiving healthy and well-cared-for plants.

Customer Service

The customer service at plantsbypost.co.uk is commendable. They are highly responsive and knowledgeable, providing timely assistance and guidance. Whether customers have inquiries regarding plant care or need help with their orders, the support team ensures a satisfactory resolution.

Product Quality and Selection

Plants purchased from plantsbypost.co.uk are of exceptional quality. They carefully select and cultivate their plants to guarantee healthy and thriving specimens upon delivery. Moreover, their extensive selection caters to various gardening preferences, including indoor and outdoor plants, rare and exotic species, and seasonal blooms.

Website Usability

plantsbypost.co.uk's website is designed with user-friendliness in mind. It loads quickly and is compatible with different devices, providing a seamless browsing experience. The product pages are informative, featuring detailed descriptions, care instructions, and accompanying images. Overall, the website enhances the convenience and satisfaction of customers.

Returns and Exchanges

If customers encounter any issues with their plants or receive damaged items, plantsbypost.co.uk offers a hassle-free returns and exchanges policy. They strive to rectify any concerns promptly, ensuring customer satisfaction and maintaining their reputation for excellent service.

Promotions and Discounts

plantsbypost.co.uk frequently offers promotions and discounts on selected plants, enhancing the value for money for customers. The website prominently displays these deals, allowing users to take advantage of special offers and enjoy additional savings.

Reputation

plantsbypost.co.uk has gained a positive reputation within the gardening community. Their commitment to providing high-quality plants and reliable service has garnered praise from satisfied customers. With numerous positive reviews and testimonials, their reputation as a trustworthy online plant retailer continues to grow.

Payment Options

plantsbypost.co.uk provides various payment options to accommodate customers' preferences. They accept major credit cards, such as Visa and Mastercard, and also offer secure online payment methods like PayPal. This flexibility allows for convenient and secure transactions.

Loyalty Programs

Currently, plantsbypost.co.uk does not have a specific loyalty program in place. However, they do offer occasional discounts and promotions that reward returning customers and encourage continued support.

Customer Reviews

Customer reviews play a significant role in shaping the reputation of plantsbypost.co.uk. Positive reviews highlight the exceptional quality of plants, efficient delivery, and helpful customer service. These reviews indicate the trust and satisfaction of previous customers, giving potential buyers confidence in their purchases.

Community Involvement

plantsbypost.co.uk actively engages with the gardening community through their blog, social media platforms, and online forums. They provide valuable tips, guides, and plant care advice, fostering a sense of community among gardeners. By promoting knowledge sharing and interaction, they demonstrate their commitment to supporting and nurturing the gardening community.

Shipping and Costs

plantsbypost.co.uk offers reliable shipping services to customers across the UK. They ensure that plants are carefully packed to maintain their health during transit. Shipping costs vary depending on the size and weight of the order, and these details are clearly communicated during the checkout process. International shipping options are limited, so customers outside the UK may need to explore alternative options for plant delivery. In conclusion, plantsbypost.co.uk is a reputable online plant retailer that offers a wide selection of high-quality plants. With a user-friendly website, responsive customer service, and convenient delivery, they provide an excellent experience for gardening enthusiasts. While some plants may be priced slightly higher than local nurseries, the value for money, product quality, and assurance of doorstep delivery make it worthwhile for plant lovers. By consistently delivering exceptional plants and fostering community engagement, plantsbypost.co.uk has established itself as a trusted source for plant enthusiasts in the UK.