Users Voice for Pomelofashion

94% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
6% users rated Excellent
Pie Chart Review Representation for Pomelofashion
Pomelofashion Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 16 Jan 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 5 3.8 4.5 4.5 4.5 1.2
Oct 2022 5 4.2 3.6 4.7 4 1.3
Nov 2022 5 2.8 4.4 4.2 4.2 1.4
Dec 2022 5 5 5 5 5 5
Mar 2023 1 3.4 4.1 3.3 4.1 1.4
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Detailed Pomelofashion Review by

Introduction

Pomelofashion.com is a fashion e-commerce website that offers trendy and fashionable clothing, shoes, and accessories for women. With their wide range of products, the website aims to provide a one-stop-shop for fashion-conscious ladies. The website offers a visually appealing and user-friendly interface, which allows easy navigation and shopping. The website also provides easy access to search filters and categories, making it easy to find just what you are looking for.

Pros and Cons

Pros:
  • Wide range of stylish and trendy products
  • User-friendly interface and easy navigation
  • Offers multiple payment options
  • Provides free shipping on orders over USD 40
  • Regular promotions and discounts
Cons:
  • Not enough product information
  • Return policy has limited options

User Experience

Navigating through Pomelofashion.com is an enjoyable experience for users. The website has a simple and straightforward interface, with easy access to the main categories on top of the page. Each product has high-quality images, and the website's search feature makes it easy to find specific products. Pomelofashion.com offers multiple payment options, making the shopping experience more convenient for its customers.

Pricing and Value for Money

Pomelofashion.com offers a wide range of products at affordable prices. The pricing is competitive when compared to other online retailers in the fashion space, and the website's free shipping for orders over USD 40 provides good value for money.

Alternatives

Some of the popular alternatives to Pomelofashion.com include ASOS, Shein, Zara, and H&M. These websites offer a wide range of fashion products at affordable prices, making them great alternatives for fashion-conscious individuals.

Customer Service

Pomelofashion.com provides excellent customer service, with a dedicated customer service team available to help customers with their queries and concerns. The website's FAQ section is also very informative, providing customers with answers to commonly asked questions.

Product Quality and Selection

Pomelofashion.com offers a wide range of trendy and fashionable products for women, including dresses, tops, skirts, pants, shoes, and accessories. The products are of good quality, and the website's photos provide an accurate description of each product.

Website Usability

Pomelofashion.com has a user-friendly interface, which is easy to navigate. The website's search feature, categories, and filters make it easy for users to find what they are looking for. The website also loads quickly and is optimized for mobile devices.

Returns and Exchanges

Pomelofashion.com has a return policy that allows customers to return products within 14 days of receiving them. However, the return policy is limited to damaged or defective products or incorrect orders.

Promotions and Discounts

Pomelofashion.com offers regular promotions, discounts, and coupon codes, making it possible for customers to save on their purchases. The website's discounts and promotions are typically listed on the homepage.

Reputation

Pomelofashion.com has a good reputation in the fashion e-commerce space, with many positive customer reviews praising the website's stylish and trendy products, reasonable prices, and excellent customer service.

Payment Options

Pomelofashion.com offers multiple payment options, including credit cards, PayPal, and bank transfers.

Loyalty Programs

Pomelofashion.com does not currently offer a loyalty program for its customers.

Customer Reviews

The website has a dedicated section for customer reviews, where customers can submit their feedback on the products and services provided by Pomelofashion.com. The reviews are generally positive, with customers praising the website's products and customer service.

Community Involvement

Pomelofashion.com does not have any community involvement initiatives at the moment.

Shipping and Costs

Pomelofashion.com provides international shipping to many countries. The website offers free shipping on orders over USD 40, with standard shipping fees starting at USD 4.90. The website also provides express shipping options, with prices starting at USD 38.00.

Pomelofashion Recent User Reviews

User Rating

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Reviewer Name: NY Nico

Review Submission Date: 2022-12-16

Review Title: IS VERY BAD CUSTOMER SERVICE !AND THE…
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Review Description: IS VERY BAD CUSTOMER SERVICE !AND THE STAFF IS NOT FRIENDLY AT ALL ??Today I just bought clothes at Pomelo store, Terrible shopping experience at your branch, worst customer service she had ever. Bad attitude while we are asking her can give me a bigger size paper bag the sales girl is so rude to me just throw out my clothe on the table and and change to the bigger size paper bag ! If not mistaken her name is Nila. Please.. having a good attitude is basic to serve every customer !!

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Reviewer Name: La Armoire

Review Submission Date: 2021-12-16

Review Title: Please do not buy from POMELO
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Review Description: Please do not buy from POMELO! Worst service and cheat your money. Even you return the clothes, then won’t refund your money. Please do not ever purchase from pomelo .

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Reviewer Name: La Armoire

Review Submission Date: 2021-12-16

Review Title: Please do not buy from POMELO
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Review Description: Please do not buy from POMELO! Worst service and cheat your money. Even you return the clothes, then won’t refund your money. Please do not ever purchase from pomelo .

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Reviewer Name: Linda Jones

Review Submission Date: 2021-11-17

Review Title: Scam purchase
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Review Description: I ordered these walking trainers on the 27th January 2021. I have still not received my order. I have constantly emailed the courier Shipping24hservice.vip but they cannot help. I tried to email the company via their email when they sent me the confirmation order. Guess what, email could not be delivered. This is a scam. Like another customer I will contact my visa card company.

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Reviewer Name: Linda Jones

Review Submission Date: 2021-11-17

Review Title: Scam purchase
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Review Description: I ordered these walking trainers on the 27th January 2021. I have still not received my order. I have constantly emailed the courier Shipping24hservice.vip but they cannot help. I tried to email the company via their email when they sent me the confirmation order. Guess what, email could not be delivered. This is a scam. Like another customer I will contact my visa card company.

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Reviewer Name: Carlie

Review Submission Date: 2021-10-27

Review Title: Serial email spammers
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Review Description: I don't even recall signing up to their emails. I have unsubscribed from Pomelo Fashion SOOOO many times over 2 years and report them as spam, and they still end up in my inbox or spam folder. Absolute trash.

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Reviewer Name: Carlie

Review Submission Date: 2021-10-27

Review Title: Serial email spammers
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Review Description: I don't even recall signing up to their emails. I have unsubscribed from Pomelo Fashion SOOOO many times over 2 years and report them as spam, and they still end up in my inbox or spam folder. Absolute trash.

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Reviewer Name: John De Leon

Review Submission Date: 2021-07-08

Review Title: This company deserves NIL star ??…
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Review Description: This company deserves NIL star ?? rating. An absolute scammer! Don’t buy from WEST POMELO. Purchased items and paid for since 30th January 2021 and now July, never arrived. They said the items were sent back from customs and new tracking number will be sent. Just a promise. Don’t be victims of this Company.

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Reviewer Name: John De Leon

Review Submission Date: 2021-07-08

Review Title: This company deserves NIL star ??…
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Review Description: This company deserves NIL star ?? rating. An absolute scammer! Don’t buy from WEST POMELO. Purchased items and paid for since 30th January 2021 and now July, never arrived. They said the items were sent back from customs and new tracking number will be sent. Just a promise. Don’t be victims of this Company.

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Reviewer Name: Karen Hurst

Review Submission Date: 2021-04-30

Review Title: DO NOR ORDER FROM THIS COMPANY
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Review Description: This company leaves a lot to be desired. It has awful principles and very poor customer service!!They won't offer you an exchange or a refund if the size is wrong or doesn't fit.So save your money and your time and don't order from them.I've never dealt with such an awful company!!