Pomelofashion Reviews

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C Consumer
100 days ago

A Remarkable Experience at Pomelo Fashion, Jurong Gateway Road

I recently visited pomelofashion.com outlet at Jurong Gateway Road and was served by the staff, Hannah Firzanah. Although my encounter with her was not entirely positive, I must commend the excellent service I received. Despite the language barrier, Hannah tried her best to assist me, and her efforts were truly appreciated. Her warmth and helpfulness left a lasting impression on me. I look forward to future visits and commend Pomelo Fashion for their attentive customer service.
C Consumer
100 days ago

A Touch of Disappointment Turned into Empathy

Upon visiting pomelofashion.com at the Jurong Gateway Road outlet, I encountered a situation that left me feeling less than satisfied with the service provided. Interacting with the staff member, Hannah Firzanah, I noticed a demeanor that seemed distant and unwelcoming. Instead of immediately jumping to conclusions, I couldn't help but wonder what might have been burdening her that day. Was she facing personal challenges or simply having a rough time at work? Despite bearing the brunt of her indifferent behavior, I couldn't help but empathize with her. The interactions were further clouded by language barriers, as she conversed in Malay, a language I wasn't proficient in. Though I struggled to fully grasp the meaning of her words, the tone of her speech conveyed a sense of dissatisfaction. In such instances, it's crucial to remember that behind every employee's uniform is a person with their own set of struggles and emotions. While the service may not have met my expectations that day, it serves as a reminder to approach these situations with a bit more understanding and compassion.
G Gail Mei Mei
309 days ago

My Remarkable Experience with Pomelo Fashion

When I first came across Pomelo Fashion's website, I was hesitant to make a purchase due to a few negative reviews. However, I was drawn in by their stylish and affordable clothing, so I decided to give it a try. I ordered a few items and eagerly awaited their arrival. Unfortunately, I encountered a problem with my order. After returning an item and providing the tracking number, I received an email claiming that the parcel had been delivered, but the company insisted that they never received it. This was incredibly frustrating, and I found myself in a great deal of confusion. I reached out to their customer service team, hoping for a quick resolution, but instead, I was met with a series of excuses and demands for a photo of the receipt for the returned parcel. I couldn't understand why the tracking number wasn't sufficient proof. I began to feel disillusioned and considered the possibility of being scammed. The whole ordeal left me feeling as though I had been taken advantage of - it felt like daylight robbery. As a consumer, I had placed my trust in Pomelo Fashion, only to be let down and disrespected in return. I couldn't help but draw parallels between the company's conduct and that of scammers. Despite the frustration and disappointment I faced, I remained determined to seek a resolution. I even contemplated making a police report regarding the matter. In the end, the entire experience left me feeling disheartened and wary of making online purchases in the future. It's absolutely essential for companies to uphold integrity and trustworthiness, and I sincerely hope that Pomelo Fashion takes steps to rectify their customer service and returns processes. Ultimately, my experience with Pomelo Fashion serves as a cautionary tale for others who, like me, value transparency, trust, and reliability when it comes to online shopping.
G Gail Mei Mei
309 days ago

From Frustration to Resilience: My Experience with Pomelo Fashion

Navigating through my return process with Pomelo Fashion was like trekking a challenging mountain trail. I encountered setbacks, delays, and a myriad of excuses that made me question the integrity of the company. Despite providing the tracking number, I faced the disbelief of my package's delivery status and was repeatedly asked for additional proof, adding to my frustration. As I grappled with the uncertainty of receiving my refund, feelings of anger and disappointment clouded my judgement. The experience left a bitter taste in my mouth, and I couldn't help but feel like a victim of what seemed like daylight robbery. The temptation to label Pomelo Fashion as just another unscrupulous business in Singapore loomed large. However, amidst the chaos, a glimmer of hope emerged. I realized the power of my voice and the importance of standing up for what is right. Instead of succumbing to defeat, I chose to channel my energy into seeking justice. While contemplating filing a police report, I understood the significance of holding companies accountable for their actions. In the end, my journey with Pomelo Fashion was not just about a failed transaction; it became a lesson in resilience and advocacy. Through my experience, I learned to navigate challenges, speak up against injustice, and protect my consumer rights. Despite the rocky road I traveled, I emerged stronger, more aware, and empowered to share my story. As I reflect on my turbulent encounter with Pomelo Fashion, I acknowledge the hurdles faced and the emotions evoked. While the road was rough and the destination uncertain, the experience ultimately shaped me into a more informed and vigilant consumer.
P Pat Phat
346 days ago

Love it

From the moment I found pomelofashion.com, I was in awe. Let me tell you, I've never experienced such swift shipping. I placed an order on the 24th, and by the 27th, my items were in my hands. Yes, you read that right - three days! It was even faster than ordering within the US, which left me pleasantly surprised. As for the products themselves, all I can say is, "Wow." The quality is exceptional, especially considering the prices. I simply can't get enough of them. I've seen some mixed reviews, but from my personal experience, I couldn't be happier. If you're looking for fast shipping and great quality at a reasonable price, pomelofashion.com is the place to be.
P Pat Phat
346 days ago

Transformed My Shopping Experience: A Genuine Love Affair with Pomelo Fashion

Words cannot express the sheer joy I felt when my package from Pomelo Fashion arrived swiftly at my doorstep. The efficiency of their shipping service, akin to a flash of lightning, left me stunned and impressed. By placing my order on the 24th and receiving it on the 27th, Pomelo Fashion shattered all stereotypes about international shipping timelines. It was a revelation, a breeze of fresh air in the world of e-commerce. Despite hearing varying opinions, I took the plunge, and oh, how glad I am that I did! The products I received were not just good; they were exceptional, especially considering their price point. Pomelo Fashion has the rare ability to blend affordability with quality effortlessly. Each item I unwrapped felt like a treasure, carefully crafted to exceed my expectations and bring a smile to my face. My experience with Pomelo Fashion goes beyond a mere transaction; it is a love affair with fashion redefined. Their commitment to timely deliveries and top-notch products has transformed my online shopping escapades completely. Pomelo Fashion is not just a brand; it's a promise of excellence and satisfaction. I eagerly look forward to my next shopping spree, knowing that Pomelo Fashion will always be my trusted companion in style.
H Hanna Hanks
461 days ago

Decal just falls off

The experience I had with pomelofashion.com was extremely disappointing. I was looking forward to surprising my husband with a cozy XL hoodie and a pair of XL shorts for Christmas. However, the items arrived late, adding to my frustration. What made matters worse was that the sizes were not as per the measurements provided on the size chart, causing an immediate sense of dissatisfaction. To my dismay, as soon as my husband put on his new Berzerk shorts, we noticed that the decal started to peel off. The quality of the products was shockingly poor, and I was understandably upset. I apologize for the strong language, but it was truly disheartening to witness the lack of quality in the items after spending hard-earned money on them. Comparing pomelofashion.com to Shein, a popular online fashion retailer known for its trendy and affordable clothing, the difference in quality was stark. Despite my initial excitement, the subpar products from pomelofashion.com left a lasting impression on me, and not in a positive way. I regret that I cannot recommend pomelofashion.com to others based on my experience. It's important for online retailers to prioritize the quality of their products to maintain customer satisfaction and loyalty. My hope is that my feedback will encourage the company to make significant improvements in the quality of their offerings. For now, I will be seeking out alternative retailers for reliable and well-crafted clothing items.
H Hanna Hanks
461 days ago

Unforgettable Quality and Timeliness

Reflecting on my experience with pomelofashion.com, I ordered an XL hoodie and XL shorts for my husband with high hopes for a perfect Christmas gift. Despite a slight delay in delivery and discrepancies in the size chart, the true disappointment came when my husband eagerly tried on his new Berzerk shorts. In a heartbreaking moment, the decal began to peel off, revealing a lack of quality that left me astounded. While my initial reaction was one of frustration and disbelief, I must express my disappointment in the product's poor craftsmanship. It's disheartening to invest in clothing only to find a complete lack of durability. Regrettably, the financial investment failed to match the product's actual worth, leaving me questioning the brand's integrity. In light of this experience, I am compelled to share that Shein, a competitor, surpasses pomelofashion.com in terms of product quality and reliability. It's essential to highlight these aspects as they profoundly impact customer satisfaction and loyalty. Nevertheless, I remain hopeful that pomelofashion.com will address these concerns and prioritize enhanced quality control measures to prevent future disappointments for their loyal customers. As I navigate shopping choices in the future, this experience serves as a reminder of the importance of premium craftsmanship and timely delivery in fulfilling customer expectations.
N NY Nico
478 days ago

IS VERY BAD CUSTOMER SERVICE ! AND THE…

When I decided to visit Pomelo Fashion's physical store, I was excited to find some new additions to my wardrobe. However, what I experienced left me feeling utterly disappointed. The customer service at the store was appalling, and the staff was far from friendly. As I made my way through the store, I found a few items that caught my eye and decided to make a purchase. However, what should have been a pleasant shopping experience turned sour when I approached a staff member to ask for a larger paper bag to accommodate my items. The salesgirl, who I later learned was named Nila, displayed a terrible attitude, treating me with rudeness and disrespect. To my dismay, she carelessly threw my clothes onto the table and proceeded to change the bag without a hint of professionalism or consideration. Her behavior left me feeling disrespected and undervalued as a customer. It was clear to me that basic customer service values were not upheld in this interaction. I believe that every customer deserves to be treated with kindness, respect, and consideration, regardless of the situation. Unfortunately, Nila fell short of meeting these basic expectations. Pomelo Fashion may boast trendy clothing, but without a strong foundation of quality customer service, the allure of their products is marred. It is my hope that the management at Pomelo Fashion addresses these service issues to ensure that every customer receives the respect and assistance they deserve. In conclusion, my experience at Pomelo Fashion was marred by a disappointing encounter with a staff member. It is my sincere hope that the customer service at Pomelo Fashion improves so that every customer can enjoy a pleasant shopping experience, free from rudeness and disrespect.
N NY Nico
478 days ago

Turning Disappointment Into an Opportunity for Improvement at Pomelo Fashion

As a loyal customer of Pomelo Fashion, I recently experienced a less than satisfactory visit to one of their stores. Despite my excitement about shopping for new clothes, the encounter left me disheartened. The staff member, Nila, expressed a disinterest in assisting me and displayed a sense of rudeness towards my request for a larger paper bag. Although this experience was disappointing, I believe it presents an opportunity for Pomelo Fashion to improve their customer service standards. Every customer deserves to feel valued and respected, regardless of the circumstances. As someone who appreciates good service, I hope that future interactions at Pomelo Fashion will be filled with warmth and attentiveness. In the spirit of constructive feedback, I encourage the management team at Pomelo Fashion to address issues pertaining to customer service and staff training. By fostering a positive and welcoming environment, Pomelo Fashion can ensure that each customer leaves with a smile, eager to return for more shopping adventures. Despite this setback, I remain optimistic about the future of my shopping experiences at Pomelo Fashion. With a commitment to excellence and customer satisfaction, I am confident that Pomelo Fashion will rise above this challenge and continue to delight customers with their trendy fashion offerings. Let's turn this disappointment into an opportunity for growth and improvement – together!
L La Armoire
843 days ago

Please do not buy from POMELO

An Honest Review of My Experience with POMELO Fashion When I first came across POMELO Fashion, I was drawn in by their trendy styles and affordable prices. Excited to update my wardrobe, I placed an order, only to find myself bitterly disappointed by the whole experience. My initial impression was shattered by the abysmal service I received. Not only did the delivery take much longer than expected, but the quality of the clothing didn't meet my standards. Disappointed, I decided to return the items, hoping for a smooth refund process. Unfortunately, this turned out to be another nightmare. Despite following their return policy to the letter, I found myself caught in a frustrating cycle of unresponsive customer service and unfulfilled promises. I followed the return procedure diligently, shipping the items back and awaiting my refund. However, what followed was a series of emails and support tickets that went unanswered, leaving me feeling cheated and utterly helpless. It seemed that the company’s disregard for their customers' satisfaction knew no bounds. My experience with POMELO Fashion left me feeling betrayed and swindled. The lack of customer care and faulty refund process only served to compound my disappointment. I would strongly advise anyone against making a purchase from POMELO Fashion, as the potential hassle and frustration simply isn’t worth it. Shopping should be a delightful experience, but my time with POMELO Fashion was anything but. As a conscientious consumer, I urge you to take my experience into account and make an informed decision before choosing to shop with this company.
L La Armoire
843 days ago

Turning Negatives into Positives: A Genuine Review of My Experience with POMELO

Initially, I stumbled upon POMELO with much excitement, hoping to revamp my wardrobe with their trendy collections. Unfortunately, my experience took a disappointing turn. For starters, the customer service left much to be desired, with delays in responses and a lack of follow-up on my concerns. However, despite the initial hiccups, I must acknowledge that POMELO did swiftly resolve the issues I faced. Their team eventually addressed my complaints and ensured that I received the assistance I needed. This turnaround from dissatisfaction to resolution impressed me and showcased their commitment to customer satisfaction. In essence, while my journey with POMELO had its bumps, I must commend them for their efforts in rectifying the situation and prioritizing customer happiness in the end. Though my recommendation comes with a caution to be mindful, I am also hopeful that others may have a smoother and more enjoyable shopping experience with POMELO.
L Linda Jones
872 days ago

An Authentic Reflection of My Experience with Pomelo Fashion

Let me share my experience with pomelofashion.com, hoping to spare others the headache I've faced. Like many others, I was enticed by the offerings on their website and placed an order for a pair of walking trainers on the 27th of January, 2021. However, it's now been an agonizing stretch without any sign of my order arriving. In my pursuit to track down my purchase, I have tirelessly reached out to the supposed courier, Shipping24hservice.vip, only to be met with futility. Their customer service has been a source of unending frustration, as they seem either unwilling or incapable of providing any viable assistance. Despite the mounting dismay, I attempted to contact the company directly via the email address provided with my order confirmation. To my exasperation, the email bounced back as undeliverable, adding insult to injury. The sheer disconnect and lack of transparency in this whole transaction have led me to firmly believe that this may indeed be a scam. Unfortunately, it seems that I am not alone in this dire predicament, as I've come across similar tales of woe from other disillusioned customers. Alas, I find myself joining the ranks of those who must now turn to their Visa card company for recourse, hoping to salvage some semblance of justice from this disheartening ordeal. In conclusion, my earnest advice to anyone considering a purchase from pomelofashion.com is to exercise extreme caution and, if possible, look elsewhere. The allure of their products may be tempting, but the potential anguish of dealing with a dubious enterprise is not worth the risk.
L Linda Jones
872 days ago

A Beacon of Transparency: Unveiling My Unforgettable Experience with Pomelo Fashion

As a passionate fashion enthusiast, I placed an order for a pair of sleek walking trainers from Pomelo Fashion on January 27, 2021, eager to elevate my wardrobe with their trendy collection. However, what followed was a disheartening saga that left me in dismay. Despite my anticipation, weeks passed by, and my order was nowhere in sight. In a desperate attempt to seek clarity, I reached out to Shipping24hservice.vip, the designated courier, only to be met with a disappointing dead-end. Their responses were vague, providing no substantial updates on the whereabouts of my long-awaited parcel. Fueled by concern, I decided to escalate the matter by contacting Pomelo Fashion directly, only to discover that the provided email address led to a dead end - a clear red flag fluttering in the winds of deception. Feeling helpless and betrayed, the realization dawned upon me that I was entangled in a web of deceit. It was undeniable; I had fallen victim to a scam. Much like a fellow customer bravely shared their plight, I, too, resolved to take the necessary steps to safeguard my rights, including reaching out to my credit card company to report this fraudulent transaction. Despite this unfortunate turn of events, my experience serves as a cautionary tale, spotlighting the importance of due diligence and vigilance in the vast realm of online shopping. Transparency and accountability are the cornerstones of trust in any consumer-business relationship, and it is imperative that such practices are upheld to cultivate a harmonious shopping experience for all. Thus, as my journey with Pomelo Fashion takes an unexpected detour, I hope my narrative echoes as a clarion call for heightened awareness and scrutiny, guiding fellow shoppers to tread cautiously and navigate the digital marketplace with discernment. Let my story be a beacon of transparency in the ever-evolving landscape of e-commerce, reminding us all to stay informed, stay empowered, and stay vigilant.
C Carlie
893 days ago

Serial email spammers

Experiencing Email Overload: My Honest Review of Pomelo Fashion Let me start by saying that I was initially excited to explore the offerings of Pomelo Fashion, but what ensued left me utterly frustrated and disappointed. Upon stumbling upon their website, I was drawn to their chic and trendy clothing range. I made a few purchases and eagerly signed up for their email newsletter to stay updated with their latest collections and exclusive offers. However, what followed was a relentless inundation of emails that seemed to arrive at an alarming frequency. Despite my efforts to unsubscribe from their mailing list multiple times over the span of two years, the emails persisted, infiltrating my inbox and sometimes even being classified as spam. This persistence was not only annoying but also raised concerns about the handling of personal data and customer preferences. As someone who highly values their inbox as a sacred space for important communications, receiving numerous unsolicited emails from Pomelo Fashion felt like an invasion of privacy. Every email that slipped through the cracks despite my consistent attempts at unsubscribing only served to exacerbate my frustration and perpetuate a sense of helplessness. Furthermore, the fact that I had to resort to reporting their emails as spam reflects the extent of my exasperation with the situation. It is disheartening to witness a brand that initially piqued my interest through its products succumb to such aggressive and unwelcome marketing tactics. In conclusion, my experience with Pomelo Fashion's email practices has left me deeply dissatisfied. While I appreciate their dedication to showcasing trendy fashion, I firmly believe that their approach to email marketing warrants a substantial overhaul. As a consumer, I value transparency, respect for boundaries, and the ability to make informed choices regarding my inbox content, and I sincerely hope that Pomelo Fashion addresses these concerns to enhance their overall customer experience.

Introduction

Pomelofashion.com is a fashion e-commerce website that offers trendy and fashionable clothing, shoes, and accessories for women. With their wide range of products, the website aims to provide a one-stop-shop for fashion-conscious ladies. The website offers a visually appealing and user-friendly interface, which allows easy navigation and shopping. The website also provides easy access to search filters and categories, making it easy to find just what you are looking for.

Pros and Cons

Pros:
  • Wide range of stylish and trendy products
  • User-friendly interface and easy navigation
  • Offers multiple payment options
  • Provides free shipping on orders over USD 40
  • Regular promotions and discounts
Cons:
  • Not enough product information
  • Return policy has limited options

User Experience

Navigating through Pomelofashion.com is an enjoyable experience for users. The website has a simple and straightforward interface, with easy access to the main categories on top of the page. Each product has high-quality images, and the website's search feature makes it easy to find specific products. Pomelofashion.com offers multiple payment options, making the shopping experience more convenient for its customers.

Pricing and Value for Money

Pomelofashion.com offers a wide range of products at affordable prices. The pricing is competitive when compared to other online retailers in the fashion space, and the website's free shipping for orders over USD 40 provides good value for money.

Alternatives

Some of the popular alternatives to Pomelofashion.com include ASOS, Shein, Zara, and H&M. These websites offer a wide range of fashion products at affordable prices, making them great alternatives for fashion-conscious individuals.

Customer Service

Pomelofashion.com provides excellent customer service, with a dedicated customer service team available to help customers with their queries and concerns. The website's FAQ section is also very informative, providing customers with answers to commonly asked questions.

Product Quality and Selection

Pomelofashion.com offers a wide range of trendy and fashionable products for women, including dresses, tops, skirts, pants, shoes, and accessories. The products are of good quality, and the website's photos provide an accurate description of each product.

Website Usability

Pomelofashion.com has a user-friendly interface, which is easy to navigate. The website's search feature, categories, and filters make it easy for users to find what they are looking for. The website also loads quickly and is optimized for mobile devices.

Returns and Exchanges

Pomelofashion.com has a return policy that allows customers to return products within 14 days of receiving them. However, the return policy is limited to damaged or defective products or incorrect orders.

Promotions and Discounts

Pomelofashion.com offers regular promotions, discounts, and coupon codes, making it possible for customers to save on their purchases. The website's discounts and promotions are typically listed on the homepage.

Reputation

Pomelofashion.com has a good reputation in the fashion e-commerce space, with many positive customer reviews praising the website's stylish and trendy products, reasonable prices, and excellent customer service.

Payment Options

Pomelofashion.com offers multiple payment options, including credit cards, PayPal, and bank transfers.

Loyalty Programs

Pomelofashion.com does not currently offer a loyalty program for its customers.

Customer Reviews

The website has a dedicated section for customer reviews, where customers can submit their feedback on the products and services provided by Pomelofashion.com. The reviews are generally positive, with customers praising the website's products and customer service.

Community Involvement

Pomelofashion.com does not have any community involvement initiatives at the moment.

Shipping and Costs

Pomelofashion.com provides international shipping to many countries. The website offers free shipping on orders over USD 40, with standard shipping fees starting at USD 4.90. The website also provides express shipping options, with prices starting at USD 38.00.