Porch Reviews

Voted Average (3/5)

652765 Votes

20 Reviews

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In the Furniture Store category

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65% users rated Terrible
0% users rated Poor
0% users rated Average
5% users rated Very Good
30% users rated Excellent
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C Cyndi Ann
77 days ago

UNWAVERING DEDICATION: My Timeless Echoing Experience with Porch.com

Pouring my heart into this review, I find myself, once again, revisiting my journey with Porch.com. Despite fervently desiring my account's deletion – following their own procedures diligently – my saga with this company continues. It has been six arduous business days, yet a shadow of confirmation remains elusive, and my account lingers on, defying the stated timeline for processing deletion requests. Within Porch.com's privacy policy lies a promise: the ability to manage personal information with ease, including the deletion of online accounts. However, as I navigated their prescribed channels and reached out via email requesting account termination, silence echoed back, devoid of acknowledgment. The company's alleged 2-5 day timeframe for such actions stands in stark contrast to my current reality. Bearing the weight of unmet expectations, I caution others against engaging with Porch.com. Their pattern of delayed responses and disregard for their own policies creates a distressing narrative. The resolute silence on my account deletion request prompts skepticism, highlighting a troubling trend of selective engagement. As my tale finds refuge on platforms like this and BBB, a shared sentiment emerges – a sense of missed opportunities for informed decision-making. Reflecting on my journey, I realize the value of thorough research, a lesson learned in hindsight. May my narrative serve as a beacon for those navigating similar paths, urging caution and careful consideration before trusting Porch.com with sensitive information. In this unwavering dedication to transparency and authenticity, I stand, echoing my experience with Porch.com, a journey marked by unanswered queries and unfulfilled promises.
K Kent Morgan
79 days ago

Transformed Comfort: A Genuine Review of Porch.com’s Home Improvement Services

Embarking on the journey to find a new furnace and air conditioner can be daunting. So, when I decided to explore my options, Porch.com came to my rescue. Their platform connected me with three reputable contractors who not only understood my needs but also delivered beyond my expectations. Each contractor that stepped into my home brought with them a wealth of knowledge and expertise. They meticulously assessed my space and provided a range of quotes that catered to my preferences and budget. The transparency and professionalism showcased by these contractors reassured me that I was in good hands. What truly set Porch.com apart was the diversity of choices presented to me. From energy-efficient models to premium options, I was spoilt for choice. The platform's efficiency in matching me with contractors who perfectly suited my requirements left me feeling valued and understood. Thanks to Porch.com, the process of selecting a new furnace and air conditioner transformed from a stressful task into an exciting journey towards enhanced comfort. I wholeheartedly recommend Porch.com to anyone seeking quality home improvement services. Trust me; you won't be disappointed.
K Kay Harris
100 days ago

Porch.com: A Breach of Trust and Privacy

When I sought a home inspection, I never anticipated the intrusion that followed. After engaging a company for the task, my personal information was shared without consent with Porch.com. This privacy violation set off a relentless barrage of unsolicited communication from various companies, leaving me inundated with calls, texts, and emails. Despite expressing my lack of interest in their services, the persistent outreach continued unabated, disregarding my boundaries and privacy. This breach of trust and relentless harassment has left a lasting negative impact, highlighting the importance of ethical and respectful conduct in the business world. In conclusion, my experience with Porch.com has been a stark reminder of the significance of safeguarding personal information and respecting individuals' choices.
B BK
139 days ago

Exceeding Expectations with Porch.com – A True Testimonial

Diving into the realm of home improvements, I stumbled upon Porch.com. Intrigued by the positive feedback, I decided to give it a shot for some much-needed work around my house. Upon submitting my information, a prompt appointment was set up with a skilled individual. The assigned professional exceeded expectations, showcasing their expertise and dedication to the task at hand, leaving me utterly satisfied with the results. However, my positive experience took a slight detour post-appointment. The following day, my phone started ringing incessantly, with multiple companies vying for my attention and seeking to schedule appointments. Puzzled by this sudden influx, I probed further, only to discover that these companies were not affiliated with the individual from Porch.com. Feeling bombarded by the relentless calls, I reached out to Porch.com for clarification and assistance. Despite several attempts, only voicemails greeted me, leaving my concerns unaddressed. This unexpected turn of events left a sour taste in an otherwise pleasant experience. In conclusion, Porch.com shines in delivering quality service through their chosen professionals. However, the post-service communication may require refinement to avoid overwhelming customers with unsolicited inquiries. If you value exceptional service but demand a seamless post-service experience, Porch.com might need to reconsider their post-engagement protocols to ensure a positive customer journey from start to finish.
V Vlad
170 days ago

Trustworthy Excellence!

Experiencing the exceptional services of porch.com has truly been a blessing for my home renovation journey. Despite the unfortunate experiences of others, I can confidently say that my interaction with porch.com showcased nothing but professionalism and genuine care. From connecting me with reliable and skilled contractors to providing valuable advice on window replacements, porch.com has been my go-to platform for all my home improvement needs. The personalized attention and top-notch recommendations have exceeded my expectations, making my renovation process smooth and stress-free. If you're looking for a trustworthy partner in your home projects, porch.com is the way to go! Let your worries dissipate, and let porch.com guide you towards your dream home!
H Henry Rollins
207 days ago

Unveiling the Truth: My Honest Experience with Porch.com

Upon discovering Porch.com, I was eager to showcase my company through their platform. However, my enthusiasm was short-lived as I noticed two negative reviews mysteriously disappeared. This raised concerns as transparency is essential in the digital world. Delving deeper into the matter, I found a plethora of negative feedback about the company, making me question their integrity. It was disheartening to realize that the positive reviews might be biased, possibly originating from Porch themselves. Such deceptive practices left me disillusioned and wary of trusting their services. The lack of accountability and transparency showcased a level of corruption that exceeded all expectations, tarnishing their reputation in my eyes. In a world where authenticity is paramount, encountering such deceitful behavior was a disappointing experience. I urge others to heed caution and thoroughly research before engaging with Porch.com, as my encounter revealed a side of the company that cannot be ignored. Trust and credibility are non-negotiable in the digital landscape, and it is imperative to hold companies accountable for their actions.
B Bob richardson
212 days ago

Exquisite Craftsmanship and Professionalism: A Glowing Review for Texas Renovation and Repair

Having recently engaged with porch.com's Texas Renovation and Repair service in Scurry, Texas, I cannot help but express my utmost satisfaction with the exemplary work delivered. The task at hand involved repairing wood planks on a wooden floor, a job executed with precision and finesse. What truly stood out was the punctuality and professionalism exhibited by the team. Not only did they arrive promptly, but their expertise shone through as they swiftly assessed the situation and got to work. Their knowledge and mastery of their craft were evident throughout the project, instilling a sense of confidence in the quality of their work. Furthermore, the commitment to cleanliness displayed by the team was truly commendable. Before bidding adieu, they ensured that the work area was immaculate, leaving behind not a trace of debris. This attention to detail truly sets Texas Renovation and Repair apart in the realm of customer service. In conclusion, the end result was nothing short of excellent. The repaired wood planks not only restored the functionality of the wooden floor but also added a touch of finesse to the overall aesthetic. I am beyond pleased with the outcome and would wholeheartedly recommend Texas Renovation and Repair to anyone in need of top-notch renovation and repair services. A heartfelt thank you to the entire team for their outstanding work!
D Dan
235 days ago

Transformed by Porch: Our Business Miracle

As a small business owner in the heart of western Maine, the impact of Porch on our company has been nothing short of miraculous. Initially hesitant due to mixed reviews, I took a leap of faith and invested $2,000 in this lead generation platform. Fast forward to today, and we have exceeded six figures in revenue by August. One seemingly insignificant $54 lead snowballed into over $50,000 in profits. Reflecting on our journey, we encountered only a handful of leads that didn't pan out, emphasizing that Porch is tailored for professionals who grasp the dynamics of lead generation. It saddens me to witness one-star critiques overshadowing the genuine potential of Porch. In our case, Porch proved to be the catalyst that propelled our business to unimaginable heights almost instantly.
M Mike Shapira
271 days ago

From Skepticism to Gratitude: How Porch.com Transformed My Business

After reading a negative review, I was hesitant to try Porch.com for my business. However, my experience couldn't be more different! The leads I received were not only real but also high-quality, leading to significant growth in my client base. The platform connected me with homeowners actively seeking my services, unlike other leads services that felt like a wild goose chase. I was pleasantly surprised by the professionalism and genuine interest of the leads I interacted with. This stark comparison to my initial reservations left me feeling grateful for giving Porch.com a chance. The seamless communication and easy-to-navigate interface made converting leads a breeze, boosting my revenue and reputation in the industry. Porch.com has been a game-changer for my business, dispelling any doubts I had initially. I am now a loyal advocate of their services and encourage other professionals to give them a try. Trust me; you won't regret it!
M Mitch Flynn
360 days ago

Porches.com Ensured 100% Satisfaction Despite Initial Setback

As a budding entrepreneur, I was initially disheartened by the service I received from Porches.com. However, despite the unfortunate start, I was determined to give them a chance to make things right. The no refund policy seemed daunting at first, but after reaching out to the customer support team, I was pleasantly surprised by their dedication to resolving my issues. Despite encountering initial non-responsive customers, I found the Porches.com team to be genuinely committed to ensuring my satisfaction. Though the no refund policy caused concern, the support staff assured me that they would address my grievances. Their willingness to resolve the situation, despite my previous encounters, demonstrated their genuine care for their customers. While I understand the frustration expressed in some reviews, I can confidently say that my own experience with Porches.com ultimately led to a positive outcome. I urge fellow entrepreneurs to give them a chance, as they truly stand by their commitment to ensuring customer satisfaction, even in the face of initial setbacks.
P Pablo from P&G Painting LLC
363 days ago

It is a Whole Rip-off

My assessment for porch.com It is a complete Rip-off. We simply spent $360 for the renewal price, for completely nothing, their demand is simply too low, you will find yourself paying tremendous excessive per lead as a result of in case you're fortunate you will get 6-8 leads a 12 months, you name them and so they'll make you suppose they're engaged on that to research, however they do not care, they simply wish to get the cash from you and do not care in regards to the prospects(contractors). If you happen to guys attempt them(I do not advocate it), ensure that to cancel the renewal ASAP.
J James Booker
609 days ago

Transforming My Home: A Senior’s Journey with Porch.com

Embracing the unexpected, I stumbled upon Porch.com and witnessed a transformation beyond belief. When faced with overgrown branches, I was greeted by the professionalism of Porch. Mr. Will and his trusty handyman partner seamlessly tackled my branch troubles, not only cutting back where necessary but also addressing neglected areas like my hedges and barn door. Their dedication and attention to detail left me in awe. As a senior homeowner, this experience was a game-changer. Thanks to Porch, I accomplished more this year than I have in countless others. Porch.com -- truly a lifesaver for homeowners seeking quality service and genuine care.
C Carlos Susaita
762 days ago

Eagle Roofing: A Testimonial of Excellence

As a homeowner in West Babylon, N. Y., I recently had the pleasure of hiring Eagle Roofing via porch.com for a much-needed roof replacement. From the moment the 9-man crew arrived, their professionalism and efficiency were evident. Despite arriving an hour early, they were well-prepared with all necessary materials and tools, showcasing their commitment to a smooth operation. Byron, the co-owner, stood out for his exceptional communication skills and attentiveness to my concerns. He not only addressed all my questions but also documented the project progress with detailed photos, providing me with peace of mind throughout the entire process. The installation of my new all-rubber roof was completed in just one day, as promised. What truly impressed me was the additional features and enhancements that Eagle Roofing incorporated into the job, rectifying deficiencies in my old roof. Their dedication to quality workmanship and customer satisfaction was truly commendable. Overall, my experience with Eagle Roofing was nothing short of exceptional, and I wholeheartedly recommend this company to anyone in need of roofing services. Thank you, Eagle Roofing, for a job well done!
Y yahs
771 days ago

Trustworthy Service Found in Emilio Puglisi

Reflecting on my experience with porch.com, I had the pleasure of engaging Emilio Puglisi for an AC unit replacement. Emilio's professionalism and expertise were truly commendable. From the onset, clear communication and transparency were evident, ensuring a smooth process. Furthermore, the quality of work delivered exceeded my expectations, showcasing Emilio's dedication to excellence. In a market saturated with options, Emilio Puglisi stands out as a reliable and skilled professional who prioritizes customer satisfaction above all else. I wholeheartedly recommend his services for a seamless and stress-free experience.
C Carol
772 days ago

Transforming Dreams into Reality with Andres Cruz Ramos Handyman

I recently had the pleasure of working with Andres Cruz Ramos on a tub to shower conversion project through porch.com, and I cannot sing his praises loud enough! From the moment he walked in, Andres exuded professionalism, punctuality, and expertise. Each day, I was greeted with a spotless work environment, showing his commitment to not just the project, but also to maintaining a clean space. What truly stood out was Andres' willingness to involve me every step of the way. He valued my input, turning the project into a collaborative effort that made me feel heard and valued. The fact that he completed the transformation one day ahead of schedule not only showcased his efficiency but also his dedication to his craft and his clients. Andres didn't just deliver a new shower; he delivered a seamless experience that has left me thrilled and already planning a new list of projects for him to tackle. If you're looking to turn your home renovation dreams into reality, look no further than Andres Cruz Ramos Handyman. Thank you for everything, Andres!

Introduction

Porch.com is a leading online marketplace connecting homeowners with home improvement professionals. With a vast network of contractors and service providers, the platform offers a wide range of services, from renovations and repairs to cleaning and landscaping. Porch.com aims to simplify the process of finding reliable professionals for your home projects.

Pros and Cons

  • Pros:
    1. Extensive network of verified professionals
    2. Easy-to-use platform for finding suitable service providers
    3. Wide range of home improvement services available
    4. Provides transparency by including customer reviews and ratings
    5. Offers a convenient mobile app for on-the-go access
  • Cons:
    1. Availability of professionals may vary depending on location
    2. Some users have reported delays in finding a suitable contractor
    3. Service quality may vary among different professionals

User Experience

Porch.com focuses on enhancing the user experience by providing a user-friendly interface. The search functionality allows homeowners to easily find professionals based on their location, project type, and specific requirements. The platform provides comprehensive profiles for each professional, including their experience, qualifications, and customer reviews. This helps homeowners make informed decisions when choosing a service provider.

Pricing and Value for Money

Porch.com does not directly handle pricing as it acts as a marketplace connecting homeowners and professionals. The cost of services may vary depending on factors such as the scope of the project, location, and the professional's rates. Homeowners can request quotes from multiple professionals to compare prices and select the best option that fits their budget and requirements. Porch.com offers value for money by allowing users to find high-quality professionals who offer competitive pricing.

Customer Service

Porch.com emphasizes the importance of customer satisfaction and offers dedicated customer support to address any concerns or queries. Users can reach out to Porch.com's support team through email or phone, and they strive to provide timely and helpful responses. The platform also encourages customers to provide feedback on their experiences, ensuring that service providers maintain high standards of quality and customer service.

Product Quality and Selection

While Porch.com primarily focuses on connecting homeowners with service professionals rather than selling physical products, the platform ensures that the professionals in its network meet certain quality standards. Porch.com verifies the qualifications and credentials of each professional to ensure they have the necessary expertise to deliver quality services. Homeowners can review past projects and customer ratings to assess the quality of each professional's work.

Website Usability

Porch.com's website is designed to be intuitive and user-friendly. The search functionality allows homeowners to easily find professionals based on their specific needs, and the platform provides clear navigation to explore different service categories and options. The website's layout and design create a seamless browsing experience, with comprehensive information provided for each professional to aid decision-making.

Returns and Exchanges

As Porch.com is a marketplace for services rather than physical products, the concept of returns and exchanges does not apply. However, Porch.com encourages homeowners to communicate their satisfaction or concerns directly with the service professionals they hire. In case of any issues, Porch.com's customer support is available to mediate and help resolve disputes between homeowners and professionals.

Promotions and Discounts

Porch.com does not offer promotions or discounts directly, as pricing is determined by the professionals listed on the platform. However, professionals may occasionally offer their own promotions or discounts to attract customers. Homeowners can look for such offers in the professional's profile or contact them directly to inquire about any ongoing promotions or discounts.

Reputation

Porch.com has built a strong reputation in the home improvement industry by providing a reliable platform for connecting homeowners with trusted professionals. The platform's commitment to verifying professional credentials and encouraging customer reviews ensures transparency and helps build credibility. While the reputation of each individual professional may vary, Porch.com aims to maintain a high standard of quality across its network.

Payment Options

Porch.com does not handle payments directly. Once homeowners select a professional for their project, payment terms are typically agreed upon between the homeowner and the hired professional. Professionals listed on Porch.com may accept various payment methods, such as credit cards, checks, or online payment platforms. Homeowners should discuss payment options and terms directly with the hired professional.

Loyalty Programs

Porch.com does not have a specific loyalty program in place. However, the platform encourages homeowners to provide feedback on their experiences and leave reviews for the professionals they hire. This helps build trust and loyalty within the community by recognizing and promoting quality service providers. Homeowners can also save their preferred professionals within their Porch.com account for future projects.

Customer Reviews

Customer reviews play a crucial role in Porch.com's ecosystem. Homeowners can access reviews and ratings left by previous customers for each professional's work. This allows users to assess the quality, reliability, and service level of professionals before hiring them. Genuine customer reviews help maintain high standards within the Porch.com community and assist homeowners in making well-informed decisions.

Community Involvement

Porch.com actively promotes community involvement by connecting homeowners with local professionals. The platform allows homeowners to support local businesses and contractors, fostering a sense of community and contributing to the local economy. By encouraging homeowners to review and recommend trustworthy professionals, Porch.com helps maintain a strong professional network within specific communities.

Shipping and Costs

As Porch.com connects homeowners with service professionals rather than physical products, shipping costs do not apply. However, professionals may include any necessary costs related to materials or equipment in their service pricing. Homeowners should discuss these details directly with the hired professional to ensure transparency regarding any additional costs associated with the project.