Users Voice for Portronics

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0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Portronics Overall rating
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User Interface
Quality

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Review article published on: 16 Jun 2019

Last updated by on 08 Mar 2023

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Feb 2022 5 4.6 5 4.1 1.2 1.2
Mar 2022 5 4.6 5 4.1 1.4 1.4
Apr 2022 5 5 5 3.4 1.4 5
May 2022 5 5 5 5 5 5
Mar 2023 1 5 5 3.9 1.4 5
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Detailed Portronics Review by

Introduction

Portronics.com is an Indian electronics brand that provides high-quality accessories and gadgets to its customers. With a wide range of products, the company has made a name for itself in the market. The website is a one-stop-shop for all things electronic, ranging from wireless headphones to power banks.

Pros and Cons

Pros:
  • Wide range of products to choose from
  • Reasonable pricing
  • Excellent customer service
  • Easy navigation on the website
  • Fast shipping
Cons:
  • Products are mostly generic and not exclusive to the brand
  • Website design needs improvement

User Experience

The website is easy to navigate and products can easily be filtered by category and price. The search function is also effective in finding specific products. The checkout process is simple and straightforward.

Pricing and Value for Money

Portronics.com offers reasonable pricing for its products, making it accessible to a broad range of customers. The products are affordable and provide good value for money.

Alternatives

The market is saturated with competitors providing similar products at similar prices. Some popular alternatives include boAt, JBL, Anker, and Mi.

Customer Service

Portronics.com provides excellent customer service, with its representatives being easy to reach and always ready to help. The company offers a 10-day return policy and a one-year warranty on all its products.

Product Quality and Selection

The product quality is good, with the company ensuring that all its products meet industry standards. The product selection is wide, with options for all electronic needs.

Website Usability

The website is easy to use and navigate, with products sorted into categories and subcategories. The search function is also efficient and effective.

Returns and Exchanges

The company offers a 10-day return policy, with customers being able to return products for a full refund or exchange within the stipulated time frame.

Promotions and Discounts

Portronics.com offers regular promotions and discounts, making its products more accessible to customers. The company also has a rewards program for its loyal customers, providing exclusive discounts and offers.

Reputation

Portronics.com has a good reputation in the market, with customers rating it positively for its quality products and excellent service.

Payment Options

The website offers various payment options, including credit card, debit card, net banking, and cash on delivery.

Loyalty Programs

The company has a rewards program that rewards customers for their loyalty. Members get exclusive discounts and access to special offers.

Customer Reviews

Customer reviews on Portronics.com are generally positive, with customers rating the products for their quality and affordability.

Community Involvement

Portronics.com is involved in community projects and events, providing support to various charitable causes.

Shipping and Costs

Shipping is fast and efficient, with customers receiving products within a few days of placing their orders. The company offers free shipping within India for orders above a certain value. Shipping costs are reasonable and not exorbitant. Conclusion: Portronics.com is a reliable and affordable option for customers looking for electronic accessories and gadgets. With excellent customer service, a wide range of products, and reasonable pricing, the company has made a name for itself in the market. Despite some areas needing improvement, Portronics.com is a good option for anyone looking to buy electronic products online.

Portronics Recent User Reviews

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Reviewer Name: Gaurav Gupta

Review Submission Date: 2021-09-19

Review Title: Portronics worst after sale service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Plantronics Or poly now is providing a worst after sales services in India. I bought a 23k INR headphones but it is malfunctioned in warranty period. Now the trouble starts. Wrote a email then they told us to courier the product with all the details. Its been 20 days to courier they do not sent me any recieving details or neither sent me product details. Do not know what type of company is this. No ETA only single service center. Please don't buy the product.

👤

Reviewer Name: Gaurav Gupta

Review Submission Date: 2021-09-19

Review Title: Portronics worst after sale service
Customer Support   

Pricing                     

Returns/Refunds     

User Interface          

Quality                     


Review Description: Plantronics Or poly now is providing a worst after sales services in India. I bought a 23k INR headphones but it is malfunctioned in warranty period. Now the trouble starts. Wrote a email then they told us to courier the product with all the details. Its been 20 days to courier they do not sent me any recieving details or neither sent me product details. Do not know what type of company is this. No ETA only single service center. Please don't buy the product.

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