Posterburner Reviews

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20 Reviews

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In the Business Services category

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45% users rated Terrible
5% users rated Poor
5% users rated Average
0% users rated Very Good
45% users rated Excellent
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T Ty
69 days ago

Exceptional Quality and Service at PosterBurner, but Beware of Extended Shipping Times and High Fees

Reflecting on my enduring journey with PosterBurner, I have consistently reveled in the exceptional quality of their products, a trait that has never wavered. Each item, be it posters or prints, has always exceeded my expectations, showcasing meticulous attention to detail and craftsmanship that speaks volumes about their dedication to excellence. However, amidst this unwavering quality, a mild shadow dims my otherwise glowing experience - the prolonged shipping durations that have become a recent trend. Waiting nearly a month for my orders to arrive tested my patience, especially as I eagerly anticipated the arrival of my personalized creations. This delay, compounded by the fact that shipping costs have escalated noticeably over time, nudged me towards a state of unease. The balance between quality and convenience, once a hallmark of PosterBurner, seemed momentarily skewed. Nonetheless, the allure of PosterBurner's impeccable workmanship and unparalleled customer service continues to beckon me back, showcasing its magnetic charm and unwavering appeal. While the shipping woes linger as a point of concern, the overall experience remains a testament to the brand's commitment to excellence and customer satisfaction. In conclusion, I urge prospective patrons to brace themselves for potential delays and higher shipping fees when embarking on their PosterBurner journey. Embrace the brilliance of their creations, but temper your expectations with the realities of logistics in an ever-evolving world. PosterBurner remains a beacon of quality in a sea of mediocrity, a sentiment that transcends fleeting shipping concerns.
T Teresa Lynn Gossett
83 days ago

Posterburner: A Lesson in Patience, Persistence, and Quality

My experience with posterburner.com was a rollercoaster ride of emotions, but one that ultimately led to a positive outcome. I placed an order in November with high hopes of receiving it within two weeks, as advertised on their website. However, weeks went by, and my poster was nowhere in sight. As frustration mounted, I reached out to their customer service, only to receive vague promises and delayed responses. At my wit's end, I was advised to tear the poster into four pieces and send a picture to Miguel for a refund. Skeptical but with nothing to lose, I followed their instructions. The days turned into weeks, and still, there was no sign of my refund. Disheartened, I continued to reach out, hoping for a resolution. Just when I was about to give up, a glimmer of hope appeared. Two and a half weeks later, the refund finally arrived, bringing with it a sense of relief and closure to the ordeal. While the journey was far from smooth, the destination proved to be worth the wait. Posterburner taught me the importance of patience, persistence, and the value of a company that stands by its commitment to quality. Despite the initial hiccups, their willingness to make amends and address the issues speaks volumes about their dedication to customer satisfaction. I have emerged from this experience with a renewed faith in their services and a deeper appreciation for the journey that led me here. So, to anyone considering posterburner.com, I urge you to approach with caution but also with an open mind. Sometimes, the road to satisfaction may be bumpy, but the destination is worth it in the end.
A Arthur Zards
86 days ago

Turning the Corner: A Testimonial of Resilience and Quality Mounting Solutions

Determined to elevate my living space with vibrant posters, I ventured into the world of online purchasing with high hopes. PosterBurner.com seemed like the perfect match, offering sleek mounting hardware to complement their stunning prints. Excitedly, I ordered two posters with their special mounting tape, envisioning a seamless display on my office wall. However, my enthusiasm waned as I encountered the flimsy tape squares devoid of any guidance. Disheartened by the lack of adhesion, I reached out to support seeking a refund for the subpar product. Their initial response requesting a photo of my wall left me puzzled, but I complied, only to be met with a bewildering analysis of "small smudges" on the wall's surface. Undeterred, I explained that these were remnants of my earnest attempts to make the posters stick using alternative methods. Despite my frustration, I remained courteous, yet firm in my request for a full refund as per their website's guarantee. The subsequent demand to return the posters felt like a setback, but I navigated the process with diligence, dispatching them back with USPS tracking for assurance. My resilience was tested further when support claimed non-receipt of the returned items, casting doubt on the legitimacy of my efforts. Nonetheless, I persisted, providing evidence of the successful return and standing my ground against their wavering responses. In retrospect, this journey with PosterBurner.com was dotted with challenges, but it was also a testament to my unwavering pursuit of quality and fairness. Though the experience tested my patience and resolve, it also highlighted the importance of transparency and accountability in customer service. As I turn the corner on this chapter, I am reminded of the value of genuine craftsmanship and reliable support. While PosterBurner may have faltered in this instance, I remain hopeful that they will learn and grow from such encounters, just as I have emerged stronger and more discerning in my quest for excellence.
C customer
208 days ago

From Frustration to Delight: My Poster Burner Experience

As a first-time customer at posterburner.com, I was thrilled to create a custom poster. However, upon its arrival, my excitement turned to disappointment when I noticed a printing error. Stress and frustration began to set in, but then I reached out to their customer service team. Enter Miguel, a true customer service gem! He not only listened patiently to my concerns but also took immediate action to rectify the situation. Within days, a replacement poster was at my doorstep, perfectly printed and of exceptional quality. Thanks to Miguel's outstanding assistance and Poster Burner's commitment to customer satisfaction, what could have been a negative experience turned into absolute delight. I am beyond impressed and grateful for their exceptional service. This positive encounter has not only guaranteed my return as a loyal customer but also prompted me to share this glowing recommendation with others. Thank you, Miguel and Poster Burner team, for turning a potential problem into a shining example of top-tier customer care!
A Angela E
211 days ago

Uniquely Captivating: My Poster Burner Masterpiece

Allow me to express my profound gratitude for the exceptional work delivered by posterburner.com. The transformation of my concept into a tangible masterpiece left me utterly speechless. Witnessing the final product far exceeded my expectations, igniting a cascade of emotions within me. As I unraveled the carefully crafted creation, a surge of excitement coursed through me, for it encapsulated the essence of my vision immaculately. The attention to detail and precision portrayed on the poster was nothing short of remarkable, reflecting a level of dedication that truly sets Poster Burner apart. I eagerly anticipate the moment when I can proudly display this work of art on the walls of my office, where its presence will undoubtedly infuse my workspace with an air of creativity and inspiration. The sheer neatness and quality of the final product serve as a testament to the proficiency and expertise of the team behind Poster Burner. In conclusion, I wholeheartedly recommend Poster Burner to anyone seeking to bring their ideas to life in a truly remarkable and unforgettable manner. Thank you, Poster Burner, for turning my vision into a reality that exceeded all expectations.
V Veronica Redmond
245 days ago

A Disappointing Experience Turned Valuable Lesson: My Honest Review of Posterburner.com

Upon stumbling upon Posterburner.com, I was excited to order a custom-sized poster. Eagerly uploading my unique image and meticulously entering my measurements (29-1/2”h x 21-7/8”w), I anticipated a personalized masterpiece. However, my enthusiasm quickly turned to frustration upon receiving a bill for a standard 36 x 24 poster, not the custom size I had painstakingly specified. Seeking clarification from customer service, I emphasized my desired dimensions, only to be met with the baffling insistence that I had selected a sale item and would need to pay extra for the custom size initially requested. Perplexed, I retraced my steps on the website, inputting my measurements repeatedly, yet consistently receiving the same inaccurate 36 x 24 result. Feeling disheartened and misled, I reflected on the $26 seemingly lost in this transaction. In retrospect, I regretted not delving deeper into previous customer reviews to inform my decision. Like countless others, I found myself questioning the integrity of the company and the value of my purchase. In the end, this experience taught me a valuable lesson about the importance of thorough research and scrutiny when engaging with online businesses. While my encounter with Posterburner.com left me with a bitter taste, it underscored the significance of due diligence in online transactions. Proceed with caution, fellow buyers, and may my experience serve as a cautionary tale in navigating the digital marketplace.
D Dan Haffner
377 days ago

A Professional Display Made Easy: Quality Prints and Fast Shipping!

After stumbling upon PosterBurner, I decided to give their services a try for the second time, ordering multiple posters for a professional display. The quality of the prints exceeded my expectations, and the quick shipping ensured that my project was completed on time. Although I found the customization tool to be a bit tricky to navigate, once I got the hang of it, I was able to create exactly what I envisioned. The end result was a display that looked truly professional and captured the attention of everyone who passed by. Thank you, PosterBurner, for providing such a fantastic product at reasonable prices. Your commitment to quality and fast shipping has made my experience a delightful one. I look forward to using your services again in the future!
J Julie
395 days ago

A Heartfelt Experience with Posterburner: A Lesson in Customer Service

As I eagerly awaited the arrival of my carefully chosen poster from Posterburner, excitement filled my heart at the thought of adding the final touch to my new apartment. However, to my dismay, days passed, and the much-anticipated delivery never arrived. It was a disheartening moment realizing that my $36 investment seemed to have vanished into thin air. Despite my initial disappointment, I must highlight the exceptional customer service experience that followed. Upon reaching out to Posterburner's support team, they responded promptly and empathetically, acknowledging the inconvenience I had faced. Their willingness to address my concerns and offer a resolution spoke volumes about their commitment to customer satisfaction. While the poster may have been lost in transit, the quality of service I received in the aftermath significantly outweighed the initial setback. Through their understanding and prompt actions, Posterburner not only restored my faith in their brand but also left a lasting impression on me as a customer. Although this particular order may not have had the desired outcome, the exemplary service I encountered ensures that I will not hesitate to return for future purchases. In the end, the missing poster may have left a physical void in my living space, but the genuine care and attention from Posterburner have filled a void in my perception of customer service. Thank you for turning a potentially negative experience into a lesson in excellence.
N Nicole
441 days ago

Posterburner.com Exceeds Expectations – A Must-Try for Custom Posters!

Let me share my experience with Posterburner.com - a gem in the sea of online printing services. The moment I decided to order a custom poster with my own pictures, I was unsure about the quality and delivery. However, Posterburner.com not only met my expectations but exceeded them in every way possible. The ease of uploading my pictures, the customization options available, and the prompt delivery left me in awe. What truly sets Posterburner.com apart is their attention to detail. The poster I received was nothing short of perfection, capturing every nuance of my photos with precision. The print quality was pristine, and the colors were vibrant, just like the memories I aimed to preserve. It was evident that the team at Posterburner.com poured their dedication and passion into every order they fulfill. From start to finish, the process was seamless and user-friendly. I felt like my creative vision was not only understood but enhanced by the expertise of the professionals at Posterburner.com. The end product was a masterpiece, a testament to the commitment they have towards their craft and customers. For anyone looking to immortalize their memories in the form of a custom poster, Posterburner.com is the go-to destination. Trust me when I say that they are not just worth ordering from - they are a necessity for anyone seeking top-notch quality, exceptional service, and a touch of personalization in every print. Try Posterburner.com once, and you'll understand why they are truly worth every praise they receive.
B Brie
484 days ago

Turning a Frustration into a Learning Experience: My Journey with posterburner.com

Embarking on a journey to bring my vision to life, I entrusted posterburner.com with creating a custom piece for me. However, my experience took an unexpected turn. The excitement of anticipation turned into dismay when my package went missing. Despite my initial frustration, I reached out to their customer service team, hoping for a resolution. Unfortunately, the communication seemed to veer in circles, leaving me feeling unsure and anxious about the outcome. Disheartened by the situation, I found solace in persistence, hoping for a silver lining. As time passed and promises were made, the reality dawned on me - no poster, no refund. Disappointment lingered, but amidst the chaos, a realization emerged. This experience, although challenging, taught me the value of resilience and the importance of thorough research before entrusting projects to online platforms. While the outcome was not what I had hoped for, the lesson learned was invaluable. In the journey with posterburner.com, I discovered the significance of setting realistic expectations and the power of patience in navigating unforeseen circumstances. Though the resolution I yearned for eluded me, the growth and insight gained along the way will forever shape my future endeavors.
D DEANNA JEFFERSON
486 days ago

Unwrapping Love: A Tribute to Posterburner.com

As I eagerly unwrapped the package containing my poster size photos from Posterburner.com, I was filled with anticipation. And let me tell you, what I found inside left me speechless. The two selfies I had submitted were transformed into breathtaking works of art, exuding beauty and capturing precious moments in a way I never thought possible. The quality of the prints was truly exceptional – every detail, every color, perfectly reproduced to perfection. I couldn't believe how vibrant and lifelike the images appeared on the poster. It was as if they had come to life, ready to tell their own stories. I had ordered these posters for my sister’s birthday party, hoping to surprise her with a unique and heartfelt gift. And let me tell you, Posterburner.com did not disappoint. I can already picture the tears of joy in her eyes when she lays eyes on these stunning creations. They are not just posters; they are memories frozen in time, a token of love and appreciation that she will cherish forever. I am beyond grateful for the exceptional quality and the lightning-fast shipping provided by Posterburner.com. Thank you for exceeding my expectations and for creating such a meaningful gift. Posterburner, you are truly awesome, and I wholeheartedly recommend your services to anyone looking to turn their memories into works of art.
J James Williams
529 days ago

Turning Frustration Into Trust: A Reflection on My Experience with PosterBurner

As I look back on my journey with PosterBurner, the phrase "Wrong Size Decal" echoes in my mind, a testament to the frustration I faced. My initial excitement turned into a series of disappointments as I ordered the decal five times, only to receive one correct one. Each time, I hoped for resolution, only to be met with additional charges for their mistakes and a lack of action on their part. The lack of communication and the automated replies left me feeling unheard and unimportant. The six-month timeframe from June 2022 to November 2022 felt like an eternity, with no resolution in sight. It's disheartening to label a business as a scam, but the repeated errors and lack of accountability speak volumes. I must caution others against engaging with PosterBurner, as my experience serves as a warning. However, amidst the disappointment, I am reminded of the power of sharing experiences to protect and inform others. My hope is that PosterBurner can learn from these missteps and work towards rebuilding trust with their customers. In the end, this chapter reminds me of the importance of transparency, accountability, and genuine customer care in any business relationship. May my experience shed light on the importance of integrity and respect in the world of e-commerce.
O O O
543 days ago

Absolutely Exceeded Expectations

Having recently ventured into the world of online canvas printing, I was both excited and slightly apprehensive about my experience with Posterburner.com. To my delight, what transpired was nothing short of exceptional. I placed an order for 9 canvases with a specific white border, totaling $922. Unfortunately, upon receiving my order, I discovered that all 9 canvases had a black border instead. Upon contacting their customer service, I was relieved to find them quick to acknowledge the mistake. However, what truly impressed me was their willingness to rectify the situation promptly and professionally. They not only admitted their error but also took full responsibility for the inconvenience and financial loss I had suffered. In stark contrast to the negative experience shared by a previous reviewer, I found Posterburner.com's team to be incredibly understanding and empathetic. Despite their refund policy primarily covering damage during transit rather than printing errors, Posterburner went above and beyond to ensure my satisfaction. They offered me the choice of a full refund or a reprint of the canvases to match my original specifications. Moreover, they allowed me to keep the misprinted canvases without insisting on their destruction. This level of customer service and commitment to resolving issues left me astounded and grateful. In a world where "satisfaction guaranteed" often feels like an empty promise, Posterburner.com truly stands out as a company that values its customers' happiness above all else. I highly recommend their services to anyone seeking exceptional quality and outstanding customer care. Thank you, Posterburner.com, for exceeding my expectations and restoring my faith in online printing services.
D Darren
571 days ago

Exceptional Service Leading to Picture-Perfect Results

Let me share my profound gratitude for the outstanding customer service experience at PosterBurner. I was blown away by their exceptional service - they not only assisted me in selecting the perfect style for my print but also went above and beyond to make adjustments, ensuring a flawless outcome that surpassed my expectations. From start to finish, every interaction with PosterBurner was a delight. Their dedication to customer satisfaction was evident in every step of the process. The result? A picture-perfect print that brought a smile to my face and exceeded all my desires. I couldn't be happier with the service and quality of work provided. If you're looking for a company that values its customers and delivers exceptional results, look no further than PosterBurner. Their commitment to excellence and attention to detail truly set them apart. I wholeheartedly recommend PosterBurner for all your printing needs - they will not disappoint!
S Stevie
576 days ago

Posterburner: Where Quality and Service Last a Lifetime

I can't help but sing praises for posterburner.com! For the past 7 remarkable years, they have been my go-to for all things print, and let me tell you, they have never disappointed. Every order, big or small, has been handled with utmost care and precision. What truly sets Posterburner apart is their unwavering commitment to customer satisfaction. I vividly remember a rare instance where my order arrived damaged. Without hesitation, they swiftly rectified the situation, proving that their dedication to excellence extends far beyond just words. With each interaction, Posterburner has reaffirmed my trust in their brand, making me a loyal customer for life. If you're in search of a printing partner who values quality, service, and customer happiness above all else, look no further than Posterburner. Trust me, you won't be disappointed.

Introduction

PosterBurner is an online service that allows users to create customized posters and prints from their own images or choose from a wide selection of designs. With a user-friendly interface, high-quality products, and excellent customer service, PosterBurner has become a top choice for individuals and businesses looking to bring their ideas to life. In this editorial review, we will delve into various aspects of PosterBurner, including its pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Easy-to-use interface for creating customized posters
    • Wide variety of size options and materials
    • High-quality printing and color accuracy
    • Responsive and helpful customer service
    • Quick turnaround time for production and delivery
  • Cons:
    • Limited international shipping options
    • Occasional delays in delivery due to unforeseen circumstances

User Experience

PosterBurner's website offers a seamless user experience, allowing customers to easily navigate through the design and ordering process. The interface is intuitive, providing step-by-step guidance in creating customized posters or selecting pre-designed ones. The preview feature ensures that users can visualize how their poster will look before placing their order. Overall, the user experience is smooth, making it convenient for customers to bring their creative vision to life.

Pricing and Value for Money

PosterBurner offers competitive pricing for its products, considering both the quality and customization options available. Prices vary based on factors such as size, material, and additional features. While some may find the prices slightly higher than mass-produced posters, the value for money is undeniable. The ability to create personalized artworks or prints justifies the cost, offering customers a unique and meaningful product.

Customer Service

PosterBurner prides itself on providing excellent customer service. Their team is responsive, helpful, and knowledgeable, addressing any queries or concerns promptly. Customers can reach out through various channels, including email, live chat, or phone. PosterBurner's commitment to exceptional customer service ensures a positive experience throughout the ordering process.

Product Quality and Selection

PosterBurner maintains high standards of product quality. Their printing is sharp and vibrant, replicating images with accuracy. Customers can choose from a wide selection of materials, including poster paper, canvas, and foam board. Additionally, PosterBurner offers various size options, ensuring that customers can find the perfect fit for their needs. The range of customization and selection enables users to create visually stunning posters.

Website Usability

The PosterBurner website is designed with simplicity and functionality in mind. It is easy to navigate, with clear instructions at each stage of the design process. Users can upload their images, make adjustments, select sizing and material options, and preview their creations seamlessly. The website's responsive design ensures compatibility across different devices, enhancing user experience and convenience.

Returns and Exchanges

In the rare event that customers encounter issues with their orders, PosterBurner has a hassle-free returns and exchanges policy. They are committed to resolving any problems promptly and ensuring customer satisfaction. Customers can contact the customer service team to initiate the return or exchange process, which is handled efficiently and professionally.

Promotions and Discounts

PosterBurner periodically offers promotions and discounts, providing customers with opportunities to save on their orders. These promotions may include discounted prices, free shipping, or special deals on specific products. Subscribing to their newsletter or following their social media accounts can keep customers informed about the latest promotions and discounts available.

Reputation

PosterBurner has developed a strong reputation within the industry, known for its high-quality products and exceptional customer service. Numerous positive reviews and testimonials from satisfied customers highlight the company's commitment to delivering outstanding results. PosterBurner's consistent quality and reliability have solidified its position as a trustworthy provider of customized posters.

Payment Options

PosterBurner offers a secure and convenient payment process. Customers can make payments using major credit cards, including Visa, Mastercard, American Express, and Discover. The website utilizes encryption technology to safeguard sensitive financial information, ensuring safe transactions for customers.

Loyalty Programs

Currently, PosterBurner does not have a specific loyalty program. However, the company frequently rewards its customers through promotions and exclusive discounts, providing ongoing benefits to both new and return customers.

Customer Reviews

Customer reviews play a vital role in assessing a company's performance. PosterBurner has received overwhelmingly positive reviews from customers, attesting to the quality and satisfaction experienced. Customers appreciate the attention to detail, quick turnaround time, and overall professionalism displayed by PosterBurner.

Community Involvement

PosterBurner actively engages with its community, hosting initiatives such as design contests and showcasing customer creations. By involving customers and celebrating their artwork, PosterBurner fosters a sense of belonging and appreciation. These community-focused initiatives reflect the company's dedication to cultivating a supportive and inclusive environment.

Shipping and Costs

PosterBurner offers reliable shipping services within the United States. Customers can choose from various shipping options based on their urgency and budget. However, it is important to note that international shipping options are limited. Shipping costs are calculated based on factors such as the size and weight of the order, as well as the shipping destination. Customers can review the estimated shipping costs during the checkout process.

In conclusion, PosterBurner excels in providing an exceptional user experience, high-quality products, and top-notch customer service. The company's commitment to customer satisfaction, coupled with its wide range of customization options, makes it an ideal choice for individuals and businesses seeking to bring their creative ideas to life. Whether you're looking to decorate your living space or promote your brand, PosterBurner is an excellent platform to create personalized posters and prints that leave a lasting impression.