Users Voice for Posterburner

38% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
63% users rated Excellent
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Review article published on: 21 Mar 2019

Last updated by on 11 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 3.7 3.8 4.8 1.8 4.5 4.4
Oct 2022 5 4.2 4.3 2.8 4.7 4.6
Nov 2022 3.7 2.8 2.4 2 4.2 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 2.4 3.4 1.7 5 3.3 3.6
Line Chart for Rating of peer stores

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lookfantastic.com

shein.com

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mahabis.com

Detailed Posterburner Review by

Introduction

PosterBurner is an online print shop that specializes in custom poster printing. The website boasts high-quality prints and fast turnaround times, making it a popular choice for people looking to create one-of-a-kind wall art. In this review, we'll take a closer look at the various aspects of the PosterBurner experience.

Pros and Cons

Pros:
  • Fast turnaround times
  • High-quality prints
  • Wide variety of size and material options
  • User-friendly website
Cons:
  • Higher prices compared to some competitors

User Experience

The PosterBurner website is highly user-friendly, making it easy to upload images and create custom posters. Customers can choose from a wide range of size and material options, and the website provides a preview of the final product before you place your order. The checkout process is smooth and hassle-free.

Pricing and Value for Money

PosterBurner's prices are higher than some competitors, but the quality of the prints justifies the cost. Customers can expect to pay around $20 for an 18" x 24" poster, with prices increasing for larger sizes or more premium materials.

Alternatives

Some competitors to PosterBurner include Vistaprint, Snapfish, and Shutterfly. These websites offer similar services, but may have different pricing, material, and size options.

Customer Service

PosterBurner provides excellent customer service, with a responsive team who are willing to help with any issues or questions. They offer a satisfaction guarantee and will work with customers to ensure their prints meet expectations.

Product Quality and Selection

PosterBurner's prints are of high quality, with vibrant colors and sharp details. Customers can choose from a range of materials, including canvas, gloss poster paper, and satin photo paper. They offer a good selection of sizes to suit most needs, with custom sizing available for those with specific requirements.

Website Usability

The PosterBurner website is highly user-friendly and easy to navigate. Customers can quickly find the products they need and upload images with ease. The website also includes helpful guides for creating the perfect print, ensuring customers get the best possible result.

Returns and Exchanges

PosterBurner offers a satisfaction guarantee, meaning they will work with customers to ensure they are happy with their prints. In the rare case that a print is faulty or damaged, customers can contact the company for a replacement or refund.

Promotions and Discounts

PosterBurner offers occasional promotions and discounts, which can be found on their website or social media pages. Customers can also sign up for the newsletter to receive updates on new products and promotions.

Reputation

PosterBurner has a strong reputation for providing high-quality prints and excellent customer service. They have positive reviews on various online review sites and are well-regarded within the industry.

Payment Options

PosterBurner accepts a range of payment options, including major credit cards and PayPal. They use secure payment gateways to ensure customers' financial information is kept safe.

Loyalty Programs

PosterBurner does not currently offer a loyalty program, but customers can sign up for the newsletter to receive updates on promotions and discounts.

Customer Reviews

PosterBurner has positive reviews on various online review sites, with customers praising their quality prints and excellent customer service. They have an average rating of 4.8 out of 5 on TrustPilot.

Community Involvement

PosterBurner does not have any publicly listed community involvement initiatives.

Shipping and Costs

PosterBurner offers fast shipping, with most orders shipped within 24 hours. Shipping costs vary depending on the size and material of the print, but customers can expect to pay around $8 for standard shipping within the US. Overall, PosterBurner is a great choice for anyone looking to create custom prints with high-quality materials and fast turnaround times. While the pricing may be higher than some competitors, the quality of the prints justifies the cost. With excellent customer service and user-friendly website, PosterBurner is a top choice for custom printing needs.

Posterburner Recent User Reviews

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Reviewer Name: Brie

Review Submission Date: 2022-12-17

Review Title: No refund and bad customer service
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Review Description: They lost my package and after going in circles promising me I would get what I ordered in time, I got no refund and no poster!

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Reviewer Name: DEANNA JEFFERSON

Review Submission Date: 2022-12-15

Review Title: I received my poster size photos today
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Review Description: I received my poster size photos today, and OMG they are gorgeous!! How they took two selfies and made them look as beautiful as they do is amazing!! I absolutely love love love them, and I’m sure my sister will love love love them as well!! I had them made for her birthday party and they are perfect!! She is going to cry tears of joy when she sees them! Thank you so much for the great quality and the super fast shipping!! Posterburner YOU ARE AWESOME!!

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Reviewer Name: James Williams

Review Submission Date: 2022-11-02

Review Title: WRONG SIZE DECAL
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Review Description: WRONG SIZE DECAL, PAID FOR IT 5 TIMES AND RECEIVED 1 CORRECT ONE, BUT THEY CHARGED ME FOR THEIR MISTAKES AND NEVER SHIPPED THE PRODUCT, BAD BUSINESS AND TERRIBEL RESPONSE, JUST AN AUTOMATED REPLY. DO NOT DO BUSINESS WITH THESE SCAMMERS, THIS COVERS 6 MONTH TIME FRAME FROM JUNE 2022 UNTIL NOV 2022 AND STILL NOTHING!!!

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Reviewer Name: O O

Review Submission Date: 2022-10-19

Review Title: Satisfaction NOT Guaranteed
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Review Description: Satisfaction NOT Guaranteed. Posterburner.com aka royalcanvas.com Ordered 9 canvases, white/blank border, total spent $922. Received 9 canvases with black border, requested refund or reprint. They admitted mistake but ignored the inconvenience and monetary loss their mistake cost me and insisted I destroy the misprints, or they wouldn't refund or send me what I ordered. I'm not legally obligated to destroy their misprints, their "satisfaction guarantee" is a scam.

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Reviewer Name: Jack

Review Submission Date: 2022-09-27

Review Title: Fantastic prints if you’re looking for…
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Review Description: Fantastic prints if you’re looking for a custom job and someone to tailor to your needs.

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Reviewer Name: Darren

Review Submission Date: 2022-09-21

Review Title: Customer service is great
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Review Description: Customer service is great, they helped me pick the right style for my print and even made adjustments to it so it would look better..and it did! Very happy with everything start to finish.

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Reviewer Name: Stevie

Review Submission Date: 2022-09-16

Review Title: I have been ordering from posterburner…
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Review Description: I have been ordering from posterburner for over 7 years now and they have delivered consistently for me the entire time. If something gets damaged or doesn't turn out the way you like it, they will fix it pretty quickly from my experience.

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Reviewer Name: Harold Rogers

Review Submission Date: 2022-09-12

Review Title: Using the customize tools makes it…
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Review Description: Using the customize tools makes it amazing, the other review here seems like the person didn’t correctly use those tools. Customer service has always responded swiftly and in perfect English to me.

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Reviewer Name: Customer

Review Submission Date: 2022-09-06

Review Title: The quality is garbage
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Review Description: The quality is garbage. The frames are so weak they bow when you hang them up by the picture hanger and the plexiglass falls out. Literally usesless and customer service must not speak english very well. Been trying to get a replacement or refund for over a week and just going in circles.

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Reviewer Name: Brian S

Review Submission Date: 2022-08-19

Review Title: Honestly the best printing company I…
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Review Description: Honestly the best printing company I have ever done business with. Super fast shipping, great customer service and super high quality products!