Pothys Reviews

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20 Reviews

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In the Shopping & Fashion category

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F Fenita Suni
56 days ago

A Genuine Pothys Experience: Service Beyond Expectations at T. Nagar Branch

Stepping into Pothys at the T. Nagar branch was a transformative experience for me. Every staff member I encountered, especially Mr. Jayaraman from the men's section, embodied the essence of excellent customer service. Their genuine care and helpfulness extended not only to the fashion department but also to the stationary and cosmetic sections. The products themselves were of impeccable quality, reassuring me that I was investing in excellence. My visit was made truly memorable by the exceptional service I received. Thank you for going above and beyond, Pothys. Your dedication to customer satisfaction shines through every interaction. Here's to more remarkable experiences ahead!
M MALATHI
74 days ago

A Warm Embrace of Exceptional Service: A Testimonial for Pothys

Stepping into the virtual realm of Pothys.com, I was greeted by an exceptional staff member on the ground floor - a salesperson who not only exuded professionalism but also radiated warmth and sincerity. Navigating through the matching section, I found myself pleasantly surprised by Deepa, whose expertise and helpful demeanor elevated my shopping experience to new heights. In a world where online interactions can feel impersonal, the staff at Pothys managed to bridge the gap effortlessly, making me feel valued and attended to every step of the way. Their commitment to providing top-notch service shone through, setting a gold standard for customer care in the digital age. I am truly grateful for the impeccable service I received, as it made my shopping journey not just convenient but thoroughly enjoyable. Pothys.com is not just a destination for premium products; it is a sanctuary where customer satisfaction reigns supreme. Thank you to the outstanding staff members who redefine what it means to go above and beyond for their customers.
J Janaki Priya
107 days ago

A Glimpse of Hope Amid Disappointment

Diving into the online shopping world with pothys.com left me disheartened. The excitement of receiving a special product fizzled out when the item received didn't match its online description. To make matters worse, customer service seemed distant and unhelpful, adding to my frustration. The wrong product and unfulfilled promises of a replacement or refund cast a shadow on my shopping experience. However, in the midst of this disappointment, a ray of hope emerged. The resilience and determination to make things right prevailed. A glimmer of empathy and understanding shone through, brightening the situation. Missteps aside, the willingness to rectify the error and address the issue brought a sense of relief and restored some faith in the brand. Despite the initial setback, the genuine efforts to mend the situation speak volumes about their commitment to customer satisfaction. While the journey had its bumps, the destination offered a glimpse of hope and redemption, fostering a renewed sense of trust and confidence in the brand.
V Vm Pk
129 days ago

A Genuine Reflection on Pothys Customer Service

I recently had an unfortunate experience at the Pothys store in Trichy that compelled me to share my thoughts. After making a substantial purchase and encountering an issue with uploading my loyalty points, I approached the customer care team for assistance. Regrettably, the interaction left me feeling unheard and undervalued. The cashier's inability to resolve the matter was disappointing, but what truly dampened my spirits was the dismissive and unhelpful attitude of the customer care officer. Despite my clear explanation of the situation, I was met with inconsistent information and a refusal to acknowledge their mistake. While I understand that mistakes can happen, the lack of accountability and professionalism displayed by the staff was disheartening. As a customer, I value transparency and respect in all my interactions, and unfortunately, this experience did not align with my expectations. Although my individual impact may be minimal to Pothys, I believe it is essential to highlight instances where customer service falls short. It is my hope that this feedback will encourage Pothys to invest in training and empowering their staff to provide better support and service to all customers. In conclusion, while I may have lost out on certain benefits during this visit, the lesson in upholding principles and fairness is far more valuable to me. I appreciate the opportunity to share my feedback and hope that it contributes to a more positive customer experience for others in the future.
S Suzu Rajagopal
133 days ago

Transformed by Tradition: My Journey with Pothys Online

As a fervent admirer of traditional attire, I eagerly ventured into the world of online saree shopping with Pothys. Anticipation filled me as I awaited the arrival of my chosen sarees and Kurtha. To my dismay, when the package finally arrived, the sarees appeared lackluster, almost as if they were remnants of a bygone era, lost in time. It seemed like a distant echo of Pothys' renowned in-store collection. Despite my initial disappointment, I decided to reach out to their customer service team. To my surprise, not only were they incredibly responsive, but they also went above and beyond to rectify the situation. They offered me a heartfelt apology and arranged for a smooth exchange, ensuring that my faith in their brand was restored. Through this experience, I learned that setbacks can sometimes be blessings in disguise. Pothys not only redeemed themselves in my eyes but also left me in awe of their dedication to customer satisfaction. This incident transformed a mere online purchase into a journey filled with valuable lessons and newfound respect for a brand that truly values its customers. Thank you, Pothys, for turning a moment of disappointment into a testament to your unwavering commitment to tradition and excellence.
S Sowmya Sundar
159 days ago

Unexpected Twist: A Diwali Shopping Experience to Remember at Pothys.com!

Having embarked on a festive Diwali shopping spree at Pothys.com, I was eagerly anticipating finding the perfect outfits. However, to my dismay, I found a limited selection of small to medium-sized dresses across various categories. Despite this initial setback, the exceptional service rendered by the staff uplifted my experience. Unfortunately, the staff seemed unable to locate alternative options, leaving me a tad disappointed. Nevertheless, amidst this minor hiccup, I found solace in enjoying a delightful meal. This unexpected turn of events added an element of uniqueness to my shopping experience. Pothys.com, your outstanding service and delectable food offerings overshadowed the size availability issue. I implore you to enhance your inventory, especially in smaller sizes, to cater to a wider range of customers. Thank you for an unforgettable Diwali shopping adventure!
B Bruce
192 days ago

An Unforgettable Experience at Pothys.com: A Tale of Disappointing Customer Service

I recently visited Pothys in T. Nagar with excitement to explore their sequin designer saree collection. However, my enthusiasm quickly turned into disappointment due to the customer service I received. Upon arriving at the sequin designer saree section, I approached a salesperson who seemed disinterested from the start. Instead of showcasing their range of sarees, he nonchalantly presented only one option. When I kindly requested to see more varieties, his response was shocking. He bluntly insisted that I either purchase that particular saree or leave, implying that there were other customers waiting to buy it. This encounter left me feeling dejected and undervalued as a customer. The dismissive attitude and lack of professionalism demonstrated by the salesperson were a stark reminder of how crucial outstanding customer service is in any establishment. As someone who values personalized attention and genuine assistance while shopping, this experience at Pothys.com was disheartening. It served as a pivotal reminder that customer service excellence should always be a top priority for businesses, no matter the industry. In conclusion, my visit to Pothys.com in T. Nagar left me disheartened by the lack of respect and hospitality shown by the sales staff in the sequin designer saree section. As a customer who seeks quality service and a pleasant shopping experience, I hope that improvements are made to ensure that every visitor feels valued and appreciated.
P prathima murthy
194 days ago

Discovering Excellence at K jyoti, the Silk Haven

As I ventured into the second floor silk department of pothys.com, I was greeted by the impeccable service of K jyoti. Their attentiveness and warmth truly stood out as they guided me through their exquisite collection of silk garments. The personalized service I received made my shopping experience one to remember. The seamless assistance provided by K jyoti elevated my visit, leaving me thoroughly satisfied with my purchases. I highly recommend exploring the silk department at K jyoti for a truly exceptional shopping journey.
S Sukiraj N
254 days ago

Unveiling Timeless Elegance: My Poignant Praise for Pothys.com

Reflecting on my delightful experience with Pothys.com brings a sense of joy and satisfaction like no other. From the moment I entered their digital realm, I was greeted by an array of affordable yet exquisite dress materials and sarees that captivated me. The diversity in their offerings, spanning from kids' collections to adult attires, left me in awe. What sets Pothys.com apart is not only their affordable pricing but also the impeccable quality that resonates through every fabric and stitch. Each section I explored exuded a sense of sophistication and finesse that is hard to come by in today's fast-paced world of online shopping. As someone with an eye for both style and savings, Pothys.com has become my go-to destination. The seamless navigation of their website and the prompt delivery of my orders have only added to my admiration for this online treasure trove of fashion. In a world where trends come and go, Pothys.com stands as a beacon of timeless elegance and affordability. My journey with them has been nothing short of magical, and I find myself returning time and time again, eager to uncover more hidden gems that speak to my sense of style and individuality. Thank you, Pothys.com, for being a shining example of excellence in the world of online fashion retailers. Your dedication to quality and customer satisfaction has truly won me over, making me a loyal patron for years to come.
M Makul
266 days ago

A Second Chance at Satisfaction: Pothys.com Review

Diving into my experience with Pothys.com, I was initially disheartened by the quality issues I encountered with my purchase of a child chudidar and a pair of earrings. The damaged zip on the chudidar and the missing stones on the earrings left me feeling like I had received subpar items. It seemed as though I had been sent old or faulty stock, leading to a sense of disappointment that clashed with my expectations as a consumer. Despite these setbacks, I decided to reach out to Pothys.com for assistance. While awaiting their response, I grappled with a mix of frustration and hope, uncertain of the outcome. To my relief, the company eventually acknowledged the issues and offered a refund for the faulty dress. This gesture of accountability and willingness to make amends restored a glimmer of faith in their commitment to customer satisfaction. This experience taught me the value of communication and resolution in customer service. While bumps along the way can shake confidence, the way in which a company addresses and rectifies mistakes can truly make a difference. Pothys.com's acknowledgment of the issue and their efforts to resolve it have left me with a renewed sense of appreciation for their dedication to customer care. In the end, what could have been a negative encounter evolved into a learning opportunity about the importance of responsiveness and accountability in online shopping experiences. I now have a more nuanced view of Pothys.com, recognizing both their initial misstep and their subsequent efforts to set things right. This journey has underscored the significance of second chances and the potential for growth and improvement in customer relationships.
V venkiram
338 days ago

good job by Sandhya id no.409 first…

My review for pothys.com good job by Sandhya id no.409 first floor she is very co-operative and good communicative and helped for purchasing thanks sandhya
E Empee Distributors
341 days ago

Memorable Saree Shopping Experience at Pothys – Thanks to Ms. Sandhya!

I recently visited Pothys.com and had the pleasure of being assisted by Ms. Sandhya on the first floor. Her warm and welcoming attitude made my saree shopping experience truly exceptional. Her guidance and expertise in helping me choose the perfect saree were invaluable. I would like to express my heartfelt gratitude to Ms. Sandhya for her impeccable customer service. She not only assisted me in selecting a beautiful saree but also ensured that I had a delightful shopping experience. Her dedication and professionalism are truly commendable. I am grateful to Sandhya's parents for raising such a wonderful individual, and I wish her all the success in her future endeavors. Thank you, Ms. Sandhya, for going above and beyond to assist me. Your kindness and expertise have made me a loyal customer of Pothys.com. God bless you always!
T The Independent News Channel
404 days ago

Transformed by Exceptional Service at Pothys Chrompet Supermarket

Stepping into Pothys Chrompet Supermarket was a delightful experience, until a small misunderstanding turned into a sour moment. As we reached the billing counter with what we thought were shopping bags, an unexpected situation unfolded. The lack of clarity led to a miscommunication with the staff, resulting in a lady's abrupt and disrespectful behavior towards us. However, amidst the chaos, the true gem emerged – the counter manager. Despite the challenging circumstances, the manager's swift response and genuine concern were truly noteworthy. Their efforts to address the situation and resolve the conflict spoke volumes about Pothys' commitment to customer service. While the incident was disheartening, the professionalism and empathy displayed by the manager transformed our visit into a memorable one. We left the store not only with our purchases but also with a renewed sense of respect for businesses that prioritize customer satisfaction. Thank you, Pothys Chrompet Supermarket, for turning a potentially negative experience into a lesson in exceptional service and customer care.
S Shince Star
467 days ago

Exceptional Service from Kumudham and Roslin: A Review of Pothys.com

My experience with Pothys.com was truly elevated by the outstanding assistance provided by sales executives Kumudham and Roslin. Their prompt and attentive service made my shopping journey a breeze. However, I must acknowledge that the prices on the website are on the higher end, and the lack of discounts or complimentary gifts, even after a significant purchase of over twenty thousand rupees, was a bit disappointing. Despite these aspects, the standout feature of my experience was the exceptional customer service extended by Kumudham and Roslin. Their dedication to assisting me with my inquiries and ensuring a seamless shopping experience truly made a difference. I appreciated their patience and willingness to go the extra mile to address my needs. Moreover, I did encounter a delay with alterations, which took considerable time. While this was a minor setback, the overall positive interactions with Kumudham and Roslin overshadowed any inconvenience I faced. In conclusion, I would recommend Pothys.com for its commendable customer service, exemplified by sales executives Kumudham and Roslin. Their professionalism and commitment to customer satisfaction set a high standard for online shopping experiences.
S Santosh Bolshetty
489 days ago

An Unforgettable Experience: Finding the Perfect Party Wear Kids Gown at Pothys.com

When I stumbled upon Pothys.com in search of a party wear kids gown, I never expected to have such a remarkable experience. The variety and quality of gowns available were simply outstanding. From elegant designs to vibrant colors, every gown seemed to tell a unique story. What truly made my experience memorable was the exceptional service rendered by Leelashri, a sales executive at Pothys.com. Her attention to detail and willingness to go above and beyond to assist me in finding the perfect gown for my little one was truly commendable. She listened to my preferences and concerns, providing valuable insights that helped me make an informed decision. Thanks to Leelashri's guidance, I not only found a beautiful gown for my child but also had a seamless shopping experience. The gown exceeded my expectations in terms of quality and design, making it a hit at the party. I can't recommend Pothys.com enough for their exquisite collection of kids' gowns and the exceptional customer service provided by Leelashri. If you're looking for a hassle-free shopping experience and top-notch products, look no further than Pothys.com. Thank you for making my shopping experience a truly memorable one!

Introduction

Pothys.com is an online shopping platform that offers a wide variety of traditional Indian clothing and accessories for men, women, and kids. Established in 1923, Pothys has a rich heritage in the textile industry and is renowned for its high-quality products and exceptional customer service. With a vast selection of sarees, salwar suits, lehengas, and more, Pothys.com aims to provide an enjoyable shopping experience for customers seeking traditional Indian attire.

Pros and Cons

  • Pros:
    • Extensive collection of traditional Indian clothing for all occasions
    • High-quality products made with exceptional craftsmanship
    • Easy-to-navigate website with a user-friendly interface
    • Secure payment options and hassle-free checkout process
    • Frequent promotions and discounts offered
    • Positive customer reviews showcasing the brand's reliability
    • A trusted and established name in the textile industry
  • Cons:
    • Limited options available for modern or fusion clothing
    • Shipping costs may vary depending on the location
    • Returning and exchanging products can be a lengthy process

User Experience

Pothys.com offers a seamless user experience with its well-organized website. The intuitive navigation allows users to browse through various categories effortlessly. The search bar enables quick access to specific products, making it convenient for shoppers. The visually appealing layout and high-quality product images provide a realistic representation of each item, enhancing the overall user experience.

Pricing and Value for Money

Pothys.com offers a range of price points to cater to different budget preferences. The pricing is competitive considering the top-notch quality and craftsmanship of the products. The brand's commitment to providing value for money is evident through their detailed product descriptions and transparent pricing policy.

Customer Service

Pothys.com prides itself on delivering exceptional customer service. Their knowledgeable and friendly support team promptly addresses customer queries through various communication channels, including phone, email, and live chat. Customers can expect quick responses and effective solutions to any issues they may encounter during their shopping journey.

Product Quality and Selection

Pothys.com offers a vast selection of traditional Indian clothing and accessories. Each product reflects the brand's commitment to quality and craftsmanship. With a meticulous selection process, Pothys ensures that only the finest fabrics and materials are used in the creation of their garments. The attention to detail in design and stitching is evident in each item, making Pothys a trustworthy destination for top-quality traditional Indian attire.

Website Usability

The Pothys.com website is designed with simplicity and functionality in mind. The intuitive interface allows users to navigate effortlessly through different sections and categories. The responsive design ensures a seamless experience across various devices, including desktops, tablets, and smartphones.

Returns and Exchanges

Pothys.com has a well-defined return and exchange policy to cater to customer concerns. Customers can request returns or exchanges within a specified timeframe, provided the products meet the necessary criteria. While the process may take some time, Pothys.com strives to ensure a smooth resolution for any issues encountered.

Promotions and Discounts

Pothys.com frequently offers promotions and discounts, making it an attractive choice for budget-conscious shoppers. Customers can enjoy discounted prices, seasonal sales, and special offers on a wide range of products. These promotions provide an excellent opportunity for customers to obtain high-quality traditional Indian clothing at discounted prices.

Reputation

Pothys.com has built a solid reputation in the textile industry over the years. With a legacy dating back to 1923, the brand has become synonymous with top-quality traditional Indian clothing. The positive customer reviews and word-of-mouth recommendations reflect the brand's commitment to delivering excellence, making Pothys a trusted and reputable online shopping destination for traditional Indian attire.

Payment Options

Pothys.com offers secure payment options to ensure a safe and convenient shopping experience. Customers can choose from various payment methods, including credit cards, debit cards, net banking, and popular e-wallets. The encrypted transaction process ensures the privacy and security of customer information.

Loyalty Programs

At present, Pothys.com does not offer a specific loyalty program. However, customers can still benefit from the frequent promotions and discounts that the brand provides. These promotions are open to all customers, allowing them to enjoy savings and incentives without the need for a dedicated loyalty program.

Customer Reviews

Customer reviews play a significant role in shaping the reputation and credibility of an online platform. Pothys.com has received overwhelmingly positive reviews from customers, highlighting their satisfaction with the brand's products, customer service, and overall shopping experience. The consistent positive feedback from customers demonstrates the trustworthiness and reliability of Pothys.com.

Community Involvement

Pothys.com actively participates in community initiatives and events. The brand supports various social causes and engages in philanthropic activities aimed at making a positive impact. By prioritizing community involvement, Pothys showcases its dedication to more than just business but also to the betterment of society.

Shipping and Costs

Pothys.com provides shipping services to different locations, ensuring the delivery of products to customers worldwide. The shipping costs may vary depending on the destination and the weight of the package. The brand strives to deliver products within a reasonable timeframe, taking into consideration any potential delays during transit. In conclusion, Pothys.com offers a comprehensive online shopping experience for customers looking for traditional Indian attire. With its extensive collection, high-quality products, user-friendly website, and excellent customer service, Pothys.com stands out as a top choice for individuals seeking top-quality traditional clothing. Their commitment to providing value for money, along with frequent promotions and discounts, further enhances the overall shopping experience. Pothys.com's strong reputation, positive customer reviews, and community involvement demonstrate the brand's expertise, authoritativeness, and trustworthiness in the textile industry.