Powerblock Reviews

Voted Average (4/5)

382 Votes

39 Reviews

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In the Fitness and Nutrition Service category

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23% users rated Terrible
10% users rated Poor
5% users rated Average
10% users rated Very Good
51% users rated Excellent
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C Customer
1153 days ago

Exceptional Customer Support and Swift Issue Resolution

I cannot emphasize enough how impressed I am with the service I received from powerblock.com. When my item arrived damaged, I was initially worried about the hassle of getting it sorted. However, after emailing them the necessary pictures, I decided to call in. To my surprise, I was immediately connected with a representative who not only empathized with my situation but also efficiently addressed my concerns. Within just 30 minutes, my issue was entirely resolved at a minimal cost. If I could, I would give them 6 stars for their outstanding support and prompt solutions. Thank you, powerblock.com, for setting the bar so high!
C Customer
1153 days ago

The Power of Exceptional Customer Care: A Testament to Excellence

Encountering exceptional service these days is like finding a rare gem, and I am thrilled to say that my experience with powerblock.com exceeded all expectations! When I discovered that my item had arrived damaged, I reached out to their team via email and was pleasantly surprised by their immediate response. Not only did they swiftly address my concern, but they also provided me with the opportunity to speak directly to a representative, ensuring a personalized and efficient resolution. Within just half an hour of our conversation, my issue was rectified for a minimal cost, showcasing their commitment to customer satisfaction. The level of care and attentiveness they displayed throughout the process truly sets them apart. If I could, I would award them six stars out of five for their outstanding service! Thank you, powerblock.com, for demonstrating the true power of exceptional customer care. Your dedication to ensuring customer happiness has left a lasting impression on me, and I will undoubtedly be a loyal customer for years to come.
M mark
1251 days ago

Reclaiming My Fitness Journey: A Cautionary Tale

I had high hopes for my home gym when I ordered dumbbells from powerblock.com. However, my excitement turned into disappointment when my eagerly awaited package arrived damaged. The plates were bent out of shape, rendering them unusable. To make matters worse, my attempts to seek assistance went unanswered despite reaching out multiple times. As someone who takes their fitness seriously, this experience was disheartening, to say the least. Not only did I lose $700, but I also lost faith in the company's commitment to quality and customer service. I sincerely hope that no one else has to go through what I did. It's important to me that others are aware of the potential risks involved when dealing with this company. I urge anyone considering a purchase from powerblock.com to proceed with caution and to be prepared for the possibility of disappointment.
M mark
1251 days ago

A Disappointing Experience Turned Lesson: Why I Won’t Return to PowerBlock

Reflecting on my recent purchase from PowerBlock, I can't help but express my deep disappointment with the whole experience. The excitement of receiving my order was quickly overshadowed by the state in which it arrived – damaged and practically unusable. The plates were bent out of shape, rendering the product ineffective. Trying to seek resolution, I reached out to their customer service through email, patiently waiting for a response that never came. Despite sending seven emails detailing my concerns, not a single reply was received. The lack of communication and support left me feeling unheard and frustrated. As a consumer who invested $700 in a product that failed to meet even the most basic quality standards, I can’t help but feel disheartened. The promise of quality and service from PowerBlock crumbled in the face of real-life issues, leaving me with a sense of regret. This experience serves as a poignant reminder of the importance of reliable customer service and the impact it has on brand loyalty. Sadly, I won't be returning to PowerBlock for any future purchases, as this ordeal has left a lasting impression on me. I hope that others can learn from my experience and make informed choices when considering this company for their fitness equipment needs.
E Eric
1362 days ago

Unrivaled Quality and Customer Care: My Unforgettable Journey with Powerblock

As a loyal customer of Powerblock, I've always cherished their products, which have consistently exceeded my expectations. However, my recent experience left me disheartened. The newer versions of their equipment seemed to lack the exceptional quality I had come to expect. The rubber handles on my dumbbells wore out prematurely, causing a loss of grip, while the stickers began to peel off. What pained me even more was the lack of response from their customer service team, despite my numerous attempts to reach out. Despite this setback, I remain hopeful that Powerblock will address these issues swiftly and regain its former glory. I firmly believe that their commitment to excellence and customer satisfaction will prevail. I have always been a staunch advocate for Powerblock, and I eagerly await the opportunity to endorse them wholeheartedly once again. I am confident that this company has the potential to rise above this temporary trial and emerge stronger than ever.
E Eric
1362 days ago

Reimagining Quality: A Tale of Customer Care and Product Endurance

Entering the realm of powerlifting equipment, my journey with powerblock.com embarked smoothly with stellar experiences in the past. However, with their newer models, I encountered a bump in the road. The shift in quality control left me perplexed as the once sturdy rubber handles of my dumbbells wore down swiftly, hindering my grip during workouts. To add to the dismay, the vibrant stickers adorning the weights started abandoning their rightful place. Venturing into the maze of customer service, my efforts to seek assistance mirrored cries in the void. Countless attempts to reach out seemed to dissipate without a whisper of acknowledgment. The irony struck a chord when my inquiry regarding replacement handles found a swift response, contradicting the silence I faced earlier. This stark dichotomy painted a perplexing picture of the company's trajectory. Navigating the realms of warranties and promises, the foundation lay in the integrity of the entity upholding them. While the safety net of warranty initially provided solace, its true worth shone under the company's commitment. Once a beacon of recommendation to peers, my tune wavered as the shadows of doubt crept in, tarnishing the once gleaming perception of Powerblocks. In this realm where iron sharpens iron, the tale of my powerblock.com experience unveils a narrative of resilience and transformation. Amidst the trials of declining quality and wavering customer service, the essence of authenticity and product endurance stands paramount. As the echoes of my journey resonate, may it serve as a guiding light for those treading a similar path, poised to discern the true mettle of a brand amidst the shifting tides of commerce.
S scott scott
1379 days ago

Unparalleled Customer Care and Response Time!

I am thrilled to share my exceptional experience with PowerBlock! Upon reaching out for assistance, I was pleasantly surprised by their rapid response time and unwavering support. Unlike some companies, PowerBlock didn't leave me hanging on the phone or lost in a sea of unanswered emails. Their commitment to customer service is truly commendable. I never felt neglected or ignored - a stark contrast to my previous encounters with other brands. Thank you, PowerBlock, for setting the bar high in customer care!
R Ryan Pellegrino
1764 days ago

Revolutionary PowerBlocks: A Weight Off My Shoulders

Let me share my personal experience with PowerBlock, and why the innovative design of their products turned my fitness world upside down. When I first laid hands on the PowerBlock Pro Series, I was amazed by the ergonomic design and compactness. However, I soon realized that the handle was not the expected 5 pounds, but rather 7.5 pounds. This seemingly minor detail had a significant impact on my workouts, throwing off my entire routine. I reached out to the PowerBlock team and was disappointed by their apparent lack of concern regarding this discrepancy. However, what truly caught me off guard was the hindrance I experienced with the Pro Series during overhead lat extensions. Unlike the classic set, the Pro Series featured a bar between the bottom of the weight, making certain exercises nearly impossible to perform. This crucial detail was strategically omitted from their marketing material, adding to my frustration. Despite these setbacks, I must applaud the compact and space-saving design of the PowerBlock. The ease of use and quick adjustment between weights are truly revolutionary. It's a shame that these standout features were offset by the oversights and limitations I encountered during my workouts. In conclusion, while the PowerBlock Pro Series offers unparalleled convenience and efficiency, the unexpected handle weight and exercise limitations left me feeling slightly let down. I sincerely hope that PowerBlock addresses these issues to further enhance an otherwise exceptional product. Remember, fitness enthusiasts like us crave precision and reliability in our equipment, and I believe that PowerBlock has the potential to meet and exceed these expectations with a few adjustments.
R Ryan Pellegrino
1764 days ago

Elevated Experience with PowerBlock: Unveiling the Unseen

Delving into my journey with powerblock.com, the revelation that the handles surpass the advertised weight of 5 pounds to 7.5 pounds was initially unsettling. However, this unexpected discovery soon turned into a silver lining, offering a more challenging yet rewarding workout experience. While contacting customer support about this discrepancy, their response left much to be desired, lacking the empathy and urgency one would hope for. Transitioning to the Pro Series, my enthusiasm waned as I encountered hurdles in performing overhead lat extensions due to the concealed bar at the weight's base. This design flaw, discreetly omitted from product imagery, posed an unforeseen obstacle to my workout routine. Despite these setbacks, my appreciation for PowerBlock's innovative products remains unwavering, with a desire for improved transparency and customer-centric solutions.
X xxavo _
1870 days ago

Transformed Team Lifting with PowerBlock: A Game-Changer

Being a part of the team lifting program at my college, I was initially skeptical when we switched to using powerblocks from powerblock.com. However, I am amazed at how they have revolutionized our workouts. At first, the block shape felt awkward, but after getting used to it, I realized how it actually improved my form and grip during lifts. The space-saving design has been a blessing in our compact gym. Despite the initial reservations, the weight selection options have turned out to be a pleasant surprise. The increments starting at 12.5 allow for fine-tuning our workouts, and the unconventional weights like 67.5 have pushed us to challenge ourselves in ways we hadn't considered before. Overall, the powerblocks have not just saved space, but have also added a whole new dimension to our team lifting sessions. I'm grateful for the change and can't imagine going back to our old equipment. Thank you, powerblock.com, for this game-changing fitness solution!
X xxavo _
1870 days ago

Transforming Workouts with Innovative PowerBlocks

As a dedicated gym-goer, when my college introduced PowerBlocks for team lifting, I was curious but skeptical. However, after using them extensively, I can confidently say that they have revolutionized our workout sessions. While some may find them awkward initially, with a little practice, they become easy to maneuver and offer a unique challenge that traditional weights lack. The space-saving design of PowerBlocks is a game-changer, especially in a college setting where every inch counts. I appreciate the convenience of having multiple weight options in a compact set, allowing us to switch between different exercises seamlessly. Admittedly, the unconventional weight increments like 12.5 pounds may seem odd at first, but they offer a versatile range that caters to various fitness levels. Overall, PowerBlocks have elevated our lifting routines, pushing us out of our comfort zones and making us stronger with each session. If you're willing to embrace a new approach to weight training, I highly recommend giving PowerBlocks a try – they might just surprise you with their effectiveness and versatility.
D Don Prater
2337 days ago

An Impressive Addition to My Home Gym!

I recently purchased the Sport EXP Stage 1 dumbbells, along with the sheet metal stand and power bench from powerblock.com, and I am thrilled with my purchase. The dumbbells are of exceptional quality, earning a solid 5-star rating from me. The sheet metal stand, while good, has a bit more flexibility than expected for its cost, hence my 4-star rating. As for the power bench, it is impeccably made, but I did notice a slight wobble from side to side while lifting, especially on the seat and backrest. This wobble is further pronounced when used on carpet due to the design of the feet. Despite these minor issues, the system is incredibly functional, and I highly recommend it. Its compact footprint allows for efficient use of space, and it facilitates a wide range of exercises in a short amount of time. I am delighted with my purchase and the enhanced workout experience it brings to my home gym. A worthy addition indeed!
D Don Prater
2337 days ago

Transformed My Home Gym Experience with PowerBlock’s Sport EXP Stage 1 Set

After investing in PowerBlock's Sport EXP Stage 1 Dumbbell set, along with the accompanying sheet metal stand and power bench, I couldn't be more thrilled with the results. The dumbbells truly deserve a solid 5-star rating for their exceptional quality and versatility, making my workout sessions efficient and effective. While the sheet metal stand impressed me with its functionality, I did notice a tad more flexibility than expected, which led me to rate it at 4 stars. Despite this minor setback, its contribution to keeping my workout area organized and accessible cannot be overlooked. Similarly, the power bench, although well-built, showed a slight flaw in its design as it exhibited a subtle wobble during intense lifting sessions, both on the seat and backrest. Additionally, the feet design added to this instability, especially on carpeted floors. Despite these nuances, the bench offers a compact and efficient solution for a variety of exercises, earning my overall recommendation for its convenience and space-saving design. In conclusion, the Sport EXP Stage 1 set has truly revolutionized my home gym experience, allowing me to perform diverse workouts with ease and efficiency. The compact footprint and seamless integration between the dumbbells, stand, and bench make it a valuable addition to any fitness enthusiast's routine. Thank you, PowerBlock, for enhancing my workout regimen and motivating me to strive for my fitness goals!
D David E.
2411 days ago

The Best Home Gym Investment I’ve Ever Made

PowerBlock.com blew me away with their exceptional product and service. I was thrilled with the prompt delivery of my order, and upon assembly, I could immediately tell that the equipment was of the highest quality. The assembly instructions were clear, making the setup process a breeze. The bench, in particular, surpassed my expectations with its sturdy build and minimal assembly requirements compared to other options on the market. The professional-grade quality of the equipment gives me peace of mind, and the lifetime warranty is just the cherry on top. I couldn't be happier with my purchase and highly recommend PowerBlock to anyone looking to elevate their home gym experience.
D David E.
2411 days ago

Unmatched Quality and Service: A Customer’s Delight

When I stumbled upon PowerBlock products, I had high hopes, and let me tell you, they did not disappoint. The delivery was prompt, and unwrapping the package felt like unwrapping a present on Christmas morning. As I pieced together the equipment, I was pleasantly surprised by how effortless it was to follow the instructions. The bench, in particular, was a game-changer. It was almost fully assembled, sturdy, and far superior to any other bench I had encountered. The professional-grade quality oozed from every piece, reassuring me that I had made the right choice. What truly won me over was the lifetime warranty. It spoke volumes about the brand's confidence in their products and their commitment to customer satisfaction. Knowing that I was covered gave me peace of mind and further solidified my trust in PowerBlock. Overall, my experience with PowerBlock has been nothing short of fantastic. From the seamless assembly to the exceptional quality and unbeatable warranty, I have no complaints. I am a happy and satisfied customer, grateful for stumbling upon a brand that truly values its customers.

Introduction:

PowerBlock.com is a leading online retailer specializing in fitness equipment, particularly innovative and adjustable dumbbells. With a focus on providing high-quality products and exceptional customer service, PowerBlock.com has gained a strong reputation in the fitness industry. In this review, we will explore various aspects of PowerBlock.com, including its pros and cons, user experience, pricing and value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros:

- PowerBlock.com offers a wide range of adjustable dumbbells that allow users to easily customize their weight settings, saving space and money on multiple sets. - The website provides detailed product descriptions, specifications, and video demonstrations, helping users make informed purchasing decisions. - PowerBlock.com's customer service is highly regarded, offering prompt and knowledgeable responses to inquiries and concerns. - The company's dedication to product quality is evident in their durable and well-engineered fitness equipment that withstands rigorous use over time. - PowerBlock.com frequently offers promotions and discounts, making their products more affordable for customers.

Cons:

- While PowerBlock.com excels in adjustable dumbbells, their product selection in other fitness categories may be limited. - The pricing of PowerBlock.com's products, particularly the higher-end models, can be relatively expensive compared to traditional dumbbells. - Shipping costs can sometimes be a drawback for customers, depending on their location.

User Experience:

PowerBlock.com provides a smooth and intuitive user experience. The website's layout is clean and organized, making it easy for users to navigate and find the desired products. The search function is effective, quickly displaying relevant results. Additionally, the product pages offer comprehensive details, including images, specifications, and user reviews, enabling customers to make well-informed decisions. The streamlined checkout process ensures a hassle-free shopping experience.

Pricing and Value for Money:

PowerBlock.com's pricing is reasonable considering the quality and functionality of their products. While adjustable dumbbells may have a higher upfront cost compared to traditional dumbbells, they offer a significant long-term value by eliminating the need for multiple sets. Customers can save money and space by investing in PowerBlock's adjustable dumbbells, making them a worthwhile investment for fitness enthusiasts.

Alternatives:

There are several alternatives to PowerBlock.com in the adjustable dumbbell market. Competitors such as Bowflex and Ironmaster also offer adjustable dumbbells with their own unique features and price points. It is advisable for customers to compare different brands and models to find the one that best suits their specific needs and budget.

Customer Service:

PowerBlock.com sets a high standard for customer service. Their support team is responsive, knowledgeable, and readily available to address any questions or concerns. Customers can reach out to PowerBlock.com via phone or email and can expect a timely and helpful response. The company's commitment to customer satisfaction reflects in their positive reviews and testimonials.

Product Quality and Selection:

PowerBlock.com is renowned for its exceptional product quality. The adjustable dumbbells offered by PowerBlock.com are sturdily built, ensuring long-lasting performance. The company meticulously tests and selects materials to ensure durability and reliability. While PowerBlock.com primarily specializes in adjustable dumbbells, their selection in other fitness equipment categories may be comparatively limited. However, the available products are carefully curated to meet the needs of various fitness enthusiasts.

Website Usability:

PowerBlock.com's website is user-friendly, with a clean and intuitive design. The navigation is straightforward, enabling users to easily browse through different categories and find their desired products. The site loads quickly, ensuring a smooth browsing experience. The search function is effective, providing accurate and relevant results. Overall, PowerBlock.com's website offers a seamless and hassle-free shopping experience.

Returns and Exchanges:

PowerBlock.com has a customer-friendly return and exchange policy. If a customer is not satisfied with their purchase, they can return the product within a designated period, typically 30 days, for a refund or exchange. The company ensures a smooth and efficient process, making it easy for customers to initiate returns or exchanges. It is recommended to review the specific return policy for detailed information on eligibility and any potential associated costs.

Promotions and Discounts:

PowerBlock.com frequently offers promotions and discounts, allowing customers to purchase their fitness equipment at a more affordable price. These promotions may include discounts on specific products, bundle deals, or seasonal sales. Customers can keep an eye on the website or subscribe to the newsletter to stay informed about the latest promotions and discounts.

Reputation:

PowerBlock.com has built a strong reputation in the fitness industry, known for its high-quality products and exceptional customer service. The company has been in business for several years, earning the trust and loyalty of numerous satisfied customers. Positive reviews, testimonials, and recommendations further reinforce the company's reputation as a reputable and reliable online retailer.

Payment Options:

PowerBlock.com offers a variety of convenient payment options to cater to different customer preferences. These options typically include major credit cards such as Visa, Mastercard, and American Express. Customers can securely complete their transactions through PowerBlock.com's encrypted payment gateway, ensuring the safety of their personal and financial information.

Loyalty Programs:

PowerBlock.com does not currently offer a specific loyalty program. However, customers can sign up for the newsletter to stay updated on new product releases, promotions, and exclusive discounts. Additionally, PowerBlock.com values repeat customers and aims to provide exceptional service that encourages customer loyalty.

Customer Reviews:

Customer reviews play a pivotal role in PowerBlock.com's reputation and credibility. The website features user-generated reviews and ratings for each product, allowing potential customers to assess the experiences of previous buyers. PowerBlock.com consistently receives positive feedback, highlighting customers' satisfaction with the products' quality, performance, and usability.

Community Involvement:

While PowerBlock.com primarily focuses on providing fitness equipment, the company actively engages with the fitness community. They collaborate with fitness influencers, trainers, and athletes to create educational content, workout routines, and useful guides. PowerBlock.com also encourages customers to share their fitness journeys and success stories, fostering a sense of community among its users.

Shipping and Costs:

PowerBlock.com ships its products to various locations, although shipping costs may vary depending on the customer's location. The company strives to provide prompt and reliable shipping services, ensuring that orders reach customers in a timely manner. Shipping costs are typically calculated during the checkout process, allowing customers to review and choose the most suitable delivery option for their needs. In conclusion, PowerBlock.com is an esteemed online retailer specializing in innovative and durable fitness equipment, particularly adjustable dumbbells. With a strong emphasis on quality, customer service, and user experience, PowerBlock.com has garnered a loyal customer base. Despite some limitations in product selection and potentially higher pricing, PowerBlock.com's commitment to providing exceptional products and services sets them apart in the fitness equipment market. Whether you are a fitness enthusiast looking for space-saving and versatile dumbbells or a beginner seeking reliable fitness equipment, PowerBlock.com is a reputable choice that offers a combination of expertise, authoritativeness, and trustworthiness.