Rate Now Pravins
X
Rate Pravins
Pie-Chart Analysis
6% users rated Poor
0% users rated Average
0% users rated Very Good
72% users rated Excellent
I
Iva Tea
Unforgettable Memories Created at Pravins.co.uk – Finding More Than Wedding Bands
As I reminisce about my time at Pravins.co.uk, the search for wedding bands was not just a mere task; it was a journey filled with warmth and care. The team exuded a genuine sense of welcome, making me feel like family from the moment I stepped in. What started as a hunt for the perfect symbol of love transformed into unforgettable memories crafted with unparalleled customer service and attention to detail. At Pravins.co.uk, I found not only exquisite wedding bands but also a treasure trove of experiences that will forever hold a special place in my heart. Thank you for going above and beyond to make this journey memorable and magical. J
Judy
An Unforgettable Experience with Jared Cornish at Pravins
Embarking on the journey of preparing for our wedding, we stepped into Pravins in Cardiff with hopes of finding the perfect bespoke jewelry. Little did we know that we would encounter Jared Cornish, who would elevate our experience to extraordinary heights. With each visit, Jared's unparalleled commitment to personalized service left us in awe. His attention to detail and expertise shone through, guiding us towards pieces that truly reflected our love story. His advice was not just helpful; it was priceless, ensuring that every jewel we selected was imbued with meaning and beauty. As we navigated the intricacies of choosing jewelry for our special day, Jared's warmth and professionalism made us feel truly cared for. It was evident that he was not just selling jewelry; he was crafting memories that would last a lifetime. Our time at Pravins with Jared Cornish was nothing short of magical. We left feeling not only satisfied customers but also grateful for having met a true gem in the world of bespoke jewelry. To anyone seeking a personalized and unforgettable experience, we wholeheartedly recommend Pravins and the exceptional service provided by Jared. G
Guest
Unprecedented Jewelry Experience at Pravins.co.uk
I am thrilled to share my exceptional experience at Pravins, a shining gem in the world of jewelry stores. After a distressing ordeal at another establishment, my fiancé and I wandered into Pravins' Cardiff store, still reeling from the mishap elsewhere. The moment Molly welcomed us, I must admit, I was guarded. However, her warmth, attentiveness, and genuine care slowly melted away my reservations. As Molly guided us through their exquisite collection, I found myself opening up about the recent ordeal. To my surprise, not only did Molly listen intently, but she also introduced us to Stephanie, the brilliant diamond manager. Stephanie's expertise shone through as she not only envisioned a stunning wedding band to complement my fiance's engagement ring but also revitalized the damaged ring beyond our wildest dreams. The process of custom-making our rings in 18-carat white gold with additional diamonds to match the engagement ring was a dream come true. Stephanie's attention to detail and Molly's unwavering support made the entire journey unforgettable. The news that the engagement ring could be reset and resized in Covent Garden added an extra sparkle to our experience. Receiving our meticulously crafted rings back, we were left spellbound. The craftsmanship, the dedication, and the care that Pravins poured into our rings left us speechless. Stephanie, Molly, and even Georgia, who assisted during the collection, exemplified unparalleled service that sets Pravins apart. I cannot express enough gratitude for the joy and satisfaction Pravins has brought into our lives. Their team, led by Stephanie and Molly, are true artisans, embodying excellence in every facet of their work. To anyone seeking not just jewelry, but an unforgettable experience, I wholeheartedly recommend Pravins. Our journey with them has been nothing short of magical, and I eagerly look forward to future interactions with this outstanding establishment. With heartfelt thanks, Nikki and Dale S
Sonny
Unmatched Customer Care and Exceptional Quality – A Priceless Gem
Every step into Pravins feels like a warm embrace of elegance and sophistication. Upon entering their store in Reading town centre, my partner and I were immediately struck by the exquisite display of engagement rings. Little did I know that this visit, driven by mere curiosity, would lead to an unforgettable journey. Aimee, our guide through this enchanting world of jewelry, was an absolute gem herself. Patient and attentive, she listened intently as we shared our story and preferences. Her thoughtful gesture of emailing us the details for future reference showcased a level of care that is truly commendable. Months later, as I embarked on the journey of selecting the perfect ring for my partner, Aimee's expertise shone through once again. Her guidance was invaluable, not just in terms of product knowledge but also in understanding the sentimental significance of the occasion. The regular updates and transparent communication regarding the ring's progress reflected Pravins' commitment to excellence. When the ring arrived earlier than expected, I was left speechless by its beauty and craftsmanship. The option to upgrade the color of the ring without any hesitation from the team was a delightful surprise, showcasing their dedication to exceeding customer expectations. Following the proposal, my partner and I returned to Pravins for a resizing, where Aimee's attention to detail and personal touch truly stood out. The suggestion to wear the ring to a few events before resizing exemplified their understanding of customer preferences and comfort. Pravins and Aimee have truly redefined the meaning of exceptional customer service. The entire experience, from initial inquiry to the final product, was nothing short of magical. Their professionalism, knowledge, and genuine care set a standard that is rare to find in today's retail landscape. To anyone seeking a memorable and seamless jewelry shopping experience, I wholeheartedly recommend Pravins and Aimee. Their dedication to creating moments that last a lifetime is truly priceless. Thank you for making this journey extraordinary. D
Danielle
A Dazzling Experience, Tarnished by Quality
Having recently ventured into the world of Pravins.co.uk, I was initially captivated by the impeccable customer service received in-store. The team's professionalism and support were truly unparalleled, setting high expectations for the product itself. My excitement peaked as my husband surprised me with a diamond eternity ring, a symbol of our enduring love and commitment. Alas, my joy was short-lived as the ring's quality quickly revealed its flaws. Within mere months, the once radiant piece dulled and tarnished, leaving me disheartened. Despite Pravins' offer to rectify the situation with a complimentary dip, the ring's luster faded once more, showcasing yellowed claws that failed to uphold the precious diamonds. I meticulously cared for the ring, removing it during daily activities and diligently maintaining its upkeep, yet the disappointing outcome persisted. As someone who cherishes fine jewelry and appreciates the significance behind each piece, the rapid and noticeable deterioration of this symbol of love was truly disheartening. The constant need for restoration overshadowed the sentiment behind the ring, leading me to question the value of my investment. Reflecting on this experience, I can't help but feel a pang of regret for straying from our trusted jewelers. The allure of Pravins' offerings may be undeniable, but the quality concerns have left a lasting impression. In a world where craftsmanship and longevity should reign supreme, this misstep serves as a poignant reminder to prioritize quality above all else. J
Julie Williams
From Stress to Success: My Unforgettable Wedding Ring Journey at Pravins.co.uk
When I stumbled upon pravins.co.uk in search of the perfect wedding ring, little did I know I was in for an extraordinary experience. From the moment I walked in, I was greeted with warmth and hospitality that felt like a breath of fresh air. The personalized sales approach, coupled with a delightful glass of prosecco, instantly put me at ease. What truly stood out was how they catered to my partner as well, offering him a beer and ensuring that both of us felt comfortable and taken care of throughout the process. This attention to detail and commitment to creating a relaxed atmosphere made all the difference for us. The sales assistant, Elenyna, was an absolute gem - friendly, professional, and incredibly helpful. Her expertise and genuine interest in making sure we found the perfect ring were truly commendable. It's rare to come across such dedicated staff who go above and beyond to ensure customer satisfaction. I can't recommend pravins.co.uk enough for anyone looking for a memorable and enjoyable ring shopping experience. Thank you, Elenyna, for your exceptional service and for helping us find the ring of our dreams. Here's to many more happy customers like us. Warm regards, Julie and Lee. S
SuperS
Heartfelt Appreciation for Pravins.co.uk
As a loyal customer of Pravins.co.uk, I can't help but express my genuine love for this shop, especially the one in Cardiff. While the prices may lean towards the higher end, the impeccable service I receive every time never fails to impress me. Stepping into the store, I am always greeted with warm smiles, making me feel valued and appreciated. One of the unique aspects that I adore is the opportunity to have my rings cleaned whenever I happen to pass by. This thoughtful gesture truly sets Pravins.co.uk apart in terms of customer care and attention to detail. However, I must highlight a minor concern regarding the sizing of the rings. Occasionally, the adjustments tend to sway towards being either too loose or too tight, leading to the inconvenience of having them resized frequently. Despite this inconvenience incurring additional costs, the overall experience with this company remains exceptional. Pravins.co.uk is a great company that prioritizes customer satisfaction, and I appreciate the personalized service and attention to detail that they consistently provide. I look forward to continuing my patronage and witnessing the exceptional service they offer. C
Colleen Gleeson
Exemplary Service at Pravins.co.uk: A Heartfelt Recommendation
Stepping into Pravins.co.uk was a delightful experience from start to finish. The staff, undoubtedly the cornerstone of this establishment, were nothing short of brilliant. Their warm smiles and attentive demeanor made me feel welcome and valued as a customer. Their expertise shone through as they guided me through their magnificent stock with enthusiasm and genuine care. The range of products at Pravins.co.uk is truly remarkable, each piece exuding elegance and quality. From exquisite jewelry to stunning accessories, every item is a testament to the craftsmanship and attention to detail that defines this brand. My overall experience at Pravins.co.uk left me in awe of their exceptional service and impressive collection. I couldn't recommend them more highly to anyone in search of a memorable shopping experience. Thank you, Pravins.co.uk, for exceeding my expectations and leaving me with a lasting impression. ❤️❤️❤️ H
Heidi Weekes
Exquisite Rings and Exceptional Service That Fills My Heart
Let me share my experience with pravins.co.uk, where I found not just rings, but memories to cherish forever. While I understand setbacks can happen, my heart was filled with joy as the team at Pravins handled my concerns with utmost care and professionalism. The exquisite craftsmanship of the rings stole my heart from the moment I saw them, perfectly symbolizing the love shared between me and my partner. During our journey together, we faced a few unexpected repairs on our engagement, wedding, and eternity rings. However, each time, the team at Pravins went above and beyond to address the issues promptly, reassuring us with their expertise and dedication to customer satisfaction. Although repairs came with a cost, the lasting quality and beauty of our rings made every penny worth it. The sentimental value attached to these pieces is priceless, reminding us of the love and commitment we share every day. Thank you, Pravins, for not just providing stunning jewelry but for creating an experience that fills my heart with joy and gratitude every time I look at my hand. Your exceptional service has truly left a lasting impression on me, and I cannot recommend your craftsmanship and care enough to anyone in search of the perfect symbol of love. M
M. O. Kalls
A Beautiful Design With Unfortunate Defects: My Experience with Pravins.co.uk
I recently purchased an eternity ring from Pravins.co.uk as a Christmas present for my wife. The rainbow and sapphire 18ct ring (A1230022M) looked stunning, and the design was truly beautiful. However, my excitement was short-lived as the workmanship of the ring turned out to be quite disappointing. Only six weeks after my wife started wearing the ring, the first stone fell out. This was extremely disheartening, especially considering that an eternity ring is meant to be worn frequently. When we brought the issue to the attention of the staff at the store, their response was shockingly arrogant. They seemed to consider themselves as "high-class" jewelers and their demeanor reflected that. Instead of showing concern or empathy, the staff immediately assumed that the issue was caused by mishandling. The condescending tone in which they asked my wife "What did you do?" was truly off-putting. Despite my wife's assurance that she had taken good care of the ring and that the stone simply fell out on its own, they were hesitant to acknowledge the poor workmanship. After much discussion, they agreed to replace the stone free of charge, although it was evident that it was not due to any damage caused by us. However, the inconvenience did not end there. It took over two weeks for the ring to be returned to us, and just a week later, another stone fell out. When we returned to the store, they not only wanted to charge us over £100 for the repair but also insinuated that it was my wife's fault and that the ring shouldn't be worn frequently. This response was truly disheartening and left us feeling undervalued as customers. Refusing to pay the additional fee, we sought a second opinion from another jeweler. The new jeweler confirmed our suspicions that the issue stemmed from poor workmanship. We gladly paid £300 for the repair, ensuring that all the stones were properly fixed in place. While the initial allure of the ring's design drew me to Pravins.co.uk, the disappointing experience with the workmanship and the staff's attitude left a lingering negative impression. It's unfortunate that such a beautiful piece was marred by these shortcomings. D
Deborah Moody
Stephanie at Pravins: Where Going Above and Beyond is an Everyday Occurrence
As a frequent customer of Pravins, Cardiff, I can't help but sing praises for the exceptional service provided by the lovely Stephanie. While my previous experiences with Pravins were exceptional, Stephanie truly outdid herself this time. From offering invaluable advice on creating stunning jewelry pieces to going the extra mile, or should I say, several hundred extra miles, Stephanie's dedication knows no bounds. When I entrusted Stephanie with the task of creating a special pocket watch for my husband to be gifted on our wedding day, little did I know the lengths she would go to ensure its timely delivery. Despite unforeseen delays that were beyond Pravins' control, Stephanie took it upon herself to ensure that the watch reached me in time for the big day. Her willingness to personally fly to Iceland with her colleague to deliver the watch showcases the level of commitment and care she extends to her customers. Not only did Stephanie ensure the seamless delivery of the pocket watch, but she also played a pivotal role in curating two exquisite gifts from my husband on our wedding day – a stunning diamond and sapphire bracelet and a breathtaking teardrop sapphire and diamond necklace. Her attention to detail and genuine concern for creating unforgettable moments truly set her apart. Stephanie's kindness, professionalism, and customer-centric approach have left an indelible mark on me. I am eternally grateful for her unwavering dedication and the exceptional service provided by the entire team at Pravins, Cardiff. Thank you, Stephanie, Jared, and the rest of the team for making every visit to your store a special and memorable experience. Warm regards, Ron & Deborah Moody S
shi shi
Exceptional Service from Jared: A Customer’s Heartfelt Experience at pravins.co.uk
It brings me immense pleasure to share my recent experience with pravins.co.uk, where I encountered exceptional customer service from the one and only Jared. From the moment I stepped into the store, Jared's warm welcome and genuine care made me feel valued as a customer. Not only did Jared patiently listen to my preferences and budget constraints, but he also went above and beyond to guide me through the selection process, offering valuable insights and recommendations tailored to my needs. His attention to detail and commitment to ensuring my satisfaction truly set pravins.co.uk apart. Thanks to Jared’s expertise and personalized assistance, I found the perfect piece that resonated with me on a deeper level. His dedication to making my experience memorable and seamless has undoubtedly earned my loyalty. I am already looking forward to my next visit to pravins.co.uk, knowing that Jared will be there to assist me with his exceptional service once again. In conclusion, I extend my heartfelt gratitude to Jared for his outstanding support and to pravins.co.uk for fostering a culture of excellence in customer service. This experience has not only left a lasting impression on me but has also reinforced my trust in pravins.co.uk as a premier destination for all things exquisite and elegant. V
Vincent Brown
Exquisite Service Marred by Exorbitant Charges
I must commend pravins.co.uk for their flawless order processing and top-notch product quality. However, my experience was tainted by the exorbitant charges incurred through their premium rate telephone number. While I was pleased with the overall service received, the unexpected cost of a simple call left me disheartened. Regrettably, this financial burden has deterred me from utilizing their services in the future. Despite their exceptional products and efficient processes, the steep charges associated with contacting them have sadly led to my decision to seek alternatives. S
Samir Gurung
Personalized Service at Its Best!
My experience with pravins.co.uk was nothing short of exceptional. From the moment we met Emma and André, their professionalism, calm demeanor, and genuine approach truly stood out. They not only guided us through the process from start to finish but also took the time to understand our preferences and ensure we made the right choice with our rings. Despite speaking with them multiple times before making our final decision, each interaction left us feeling more confident and supported. Their personalized service and attention to detail made us feel truly special and valued as customers. We are immensely grateful for the wonderful experience we had with Emma and André and would wholeheartedly recommend them to anyone in search of the perfect jewelry. Thank you for making our journey memorable and meaningful! Warm regards, Samir & Neha S
Sian George
Embracing Elegance: A Pravins Love Story
From the moment we stumbled upon Pravins.co.uk, we were enamored by the exquisite craftsmanship of their jewelry. Excitedly, we placed an order for our wedding rings, envisioning them as symbols of our eternal love. However, as our special day approached, our excitement turned into anxiety as our rings were nowhere to be found. The anticipation turned into panic as the days dwindled down, and we feared our rings wouldn't arrive on time. Finally, just 48 hours before the ceremony, our precious rings were placed in our trembling hands. The joy of receiving them, however, was tinged with disappointment as we noticed that one ring hadn't been hallmarked, a detail that meant so much to us. The lack of communication from Pravins only added to our stress, as each time we reached out, we were met with different excuses and empty promises. Despite the happy ending of exchanging vows with our rings on our fingers, the journey to get there was marred with unnecessary anxiety and frustration. While we treasured our rings, the experience left a bitter taste in our mouths. For those seeking a seamless and stress-free shopping experience, we urge you to explore other options and find a jeweler who values both their craft and their customers' peace of mind.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}