Users Voice for Preciousmoments

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Preciousmoments Overall rating
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Review article published on: 28 Oct 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 1.8 5 5 5 5
Jan 2023 5 5 1.8 1.3 3.6 4.1
Feb 2023 5 3.4 5 5 5 5
Mar 2023 5 3.1 5 5 5 5
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Detailed Preciousmoments Review by


Precious Moments is an online gift store that specializes in unique and heart-warming gifts for all occasions. The company was founded in 1978 with the purpose of spreading love, joy, and faith through its unique figurines and collectibles. Over the years, it has expanded its product range, which now includes a wide variety of personalized gifts, home decor, baby gifts, and more.

Pros and Cons

Pros: Wide range of personalized and unique gift options, great customer service, easy to navigate website, frequent promotions and discounts, high-quality products, and strong community involvement. Cons: Prices are higher compared to mass-produced gift items, shipping can be expensive, limited international shipping.

User Experience

The website is user-friendly and easy to use, with plenty of categories and filters to help you find the perfect gift. The product pages are well-designed, with clear images and detailed descriptions. The checkout process is straightforward, and you'll be prompted to create an account to save your shipping and payment information.

Pricing and Value for Money

The prices on Precious Moments can be higher than other gift retailers, but the value for money is excellent. Many of the products are personalized or handmade, which makes them unique and special. Plus, the frequent promotions and discounts offered by the company help to bring prices down.


Other online gift stores that offer personalized and unique gift options include Personalization Mall, Things Remembered, and Etsy.

Customer Service

Precious Moments has excellent customer service, with a customer support team that is available via phone and email. They are quick to respond to inquiries and are always happy to help resolve any issues that may arise.

Product Quality and Selection

The product selection on Precious Moments is vast and includes a wide range of unique and personalized gifts. The quality of the products is excellent, with many items crafted by skilled artisans. The company frequently introduces new products, so there is always something fresh and exciting to check out.

Website Usability

The website is well-designed and user-friendly, with clear navigation and search functions. The product pages are detailed and provide plenty of information to help you make an informed purchase decision.

Returns and Exchanges

Precious Moments has a 30-day return policy for unused items, and they will provide a full refund or exchange if the item received is damaged or defective.

Promotions and Discounts

Precious Moments frequently offers promotions and discounts, which can be found on their website or through their email newsletter. These discounts can range from free shipping to percentage-off discounts.


Precious Moments has an excellent reputation, with customers praising the quality of the products and the customer service. The company is highly regarded in the industry and has been recognized for its charitable contributions and community involvement.

Payment Options

Precious Moments accepts major credit cards, including Visa, Mastercard, Discover, and American Express, as well as Paypal and Amazon Payments.

Loyalty Programs

Precious Moments offers a Pals Rewards Program, which allows customers to earn points on their purchases that can be redeemed for discounts on future purchases.

Customer Reviews

Customer reviews on Precious Moments are overwhelmingly positive, with customers expressing their satisfaction with the product quality and customer service.

Community Involvement

Precious Moments is actively involved in the community, supporting various charitable organizations, including Children's Miracle Network and St. Jude Children's Research Hospital.

Shipping and Costs

Shipping costs vary depending on the weight and destination of the package. Customers can choose from standard, expedited, or rush shipping options. International shipping is available but limited, and costs can be higher than domestic shipping.