Prettylavish Reviews

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20 Reviews

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F frances ford
49 days ago

Exemplary Customer Care and Prompt Action – A Heartfelt Testimonial for

I cannot express enough gratitude for the exceptional customer service I received from Pretty Lavish. It was a bustling day, with my mind preoccupied by an upcoming holiday, leading me to mistakenly place an order with the incorrect item. In a panic, I reached out to their customer service team for assistance. To my delight, within a mere 10 minutes of contacting them, a swift and reassuring response arrived, promising to liaise with the warehouse to rectify my order promptly. True to their word, within another 10 minutes, the necessary steps were taken to cancel the erroneous item, alleviating my worries instantly. The efficiency and care demonstrated by the Pretty Lavish team not only saved the day but also left a lasting impression on me. Their dedication to resolving customer concerns with such speed and effectiveness is commendable. This experience has solidified my trust in their brand, and I wholeheartedly recommend Pretty Lavish for their top-notch customer service. It's encounters like these that truly set them apart in the realm of online shopping. Kudos to the entire team!
A Annie Bellamy
54 days ago

Redefining Elegance: A Testimonial for

Upon discovering, I was instantly drawn in by the exquisite collection of clothing that exudes elegance and quality. The meticulous attention to detail in their designs left me in awe, and wearing their pieces made me feel confident and stylish. What truly sets Prettylavish apart is their exceptional customer service. When a rare hiccup occurred with a lost return item, the team's response was nothing short of outstanding. Their swift and empathetic actions, offering a refund despite the circumstances, exemplified a level of care and dedication rarely seen in the retail industry. I wholeheartedly endorse not only for their stunning garments but also for the remarkable customer experience they provide. It is a rare gem in the world of online shopping, where quality of product and quality of service harmoniously blend to create a truly exceptional brand. Thank you, Prettylavish, for redefining elegance in every sense of the word.
S Sophie Taylor
56 days ago

Exceptional Service That Exceeds Expectations: A Testimonial for

Let me start by saying that my experience with was nothing short of exceptional. From their speedy delivery to their efficient and fair customer service team, every interaction left a lasting impression. Not only did my order arrive quickly, but any queries I had were handled with utmost care and promptness. The customer service team went above and beyond to address my concerns, making me feel valued and heard as a customer. Their willingness to accommodate my needs was truly remarkable. It's rare to come across a company that not only delivers on their promises but also surpasses expectations in such a graceful manner. Thank you,, for setting the bar high when it comes to customer service. I will not hesitate to recommend your store to anyone looking for a seamless shopping experience coupled with exceptional service.
V Victoria S
65 days ago

Exemplary Customer Service: A Lifesaver in Times of Need

In the midst of a chaotic online shopping experience, emerged as a shining beacon of exceptional customer service. Recently, I found myself in quite a predicament after mistakenly placing an order. Panic began to set in as I frantically searched for a solution. However, thanks to the outstanding support and swift communication from the team at, my worries dissipated in a matter of hours. Their efficiency in processing my cancellation request was truly impressive. This experience not only saved me from a potential headache but also restored my faith in online retailers who truly care about their customers. I cannot thank enough for their professionalism and dedication to ensuring customer satisfaction. My journey with them has undoubtedly been a memorable one, filled with gratitude and respect for their impeccable service.
C Chris Shambrook
69 days ago

Exceeded Expectations: Turning a Mishap into Exceptional Service

My experience with went above and beyond when I reached out to rectify a misaddressed purchase. Their customer service team responded brilliantly to my request, swiftly resolving the issue with great care and efficiency. Their attentive support not only corrected the mistake but also left me feeling genuinely appreciated as a customer. Thank you for turning a potential inconvenience into a delightful customer service experience!
N Natália Djedjo
82 days ago

Exceeding Expectations: A Newfound Love for

My experience with has been nothing short of extraordinary. Living in Portugal, I was pleasantly surprised by the lightning-fast shipping, which showcased their dedication to customer satisfaction. Upon receiving my order, I was immediately struck by the impeccable quality of the items. The fabric was luxurious, and the fit was just perfect, not to mention the durability that was evident from the get-go. One of the standout features for me was the oversized fit of the coats - a trend I adore, but with a fine balance that didn't drown me. This attention to detail truly sets Pretty Lavish apart. With such a positive experience, there's no doubt that I will be a returning customer. Pretty Lavish has won me over, and I can't wait to explore more of their collection in the future.
J Jennifer Howie
101 days ago

Quality Deserves Recognition: A Genuine Testimonial

Let me start by saying that I stand by the belief that quality should always be recognized. This sentiment is what led me to share my experience with Initially, I was taken aback by a negative review I came across titled "Don't waste your money." Upon reading the review, I couldn't help but feel compelled to share my contrasting experience. I recently purchased the Nellie Knot Maxi Bridesmaid Dress from, and the quality exceeded my expectations. The intricate stitching, luxurious fabric, and impeccable fit left me in awe. As a customer who values transparency, I understand the disappointment of receiving a product that doesn't meet expectations. However, I believe that it's equally important to highlight positive experiences. In my case, the dress not only met but surpassed my standards for quality and style. I empathize with the frustration expressed in the previous review regarding sizing and returns. It's crucial for companies to prioritize customer satisfaction through accessible returns and exchanges. Despite these challenges, I firmly stand by my positive experience with Ultimately, I urge potential customers to consider both perspectives when making their purchasing decisions. While negative reviews offer valuable insights, positive testimonials like mine also play a vital role in painting a comprehensive picture of a brand's offerings. Quality deserves recognition, and in the case of, it absolutely shines through.
L Leah Burston
125 days ago

A Fairytale Wedding with Pretty Lavish: Unveiling the Most Stunning Bridesmaid Dresses

Envision a wedding straight out of a fairytale - where bridesmaids shimmer like stars in the night sky, draped in the most elegant and enchanting dresses. If you're dreaming of such a magical moment, look no further than Pretty Lavish. When my sister and I embarked on our wedding journeys, we knew we wanted our bridesmaids to feel like royalty. Pretty Lavish made this dream a reality. The bridesmaid dresses we found were not just beautiful; they were exquisite works of art. The craftsmanship was top-notch, and the fabrics used were luxurious and comfortable, ensuring that our bridal party glowed with confidence. What truly sets Pretty Lavish apart is their attention to detail and commitment to customer satisfaction. From the moment we placed our orders to the day our dresses arrived, the customer service was exceptional. Any queries or concerns we had were promptly addressed, putting our minds at ease during the wedding planning process. And let's talk about delivery - swift and efficient. The excitement of receiving our bridesmaid dresses ahead of schedule added an extra touch of joy to the entire experience. Pretty Lavish truly understands the importance of punctuality, especially when it comes to wedding preparations. If you're looking for bridesmaid dresses that will leave you and your bridal party speechless, look no further than Pretty Lavish. Their collection is a treasure trove of elegance and sophistication, guaranteed to make your special day even more memorable. Trust me; you won't regret it.
A Aworks
193 days ago

Actually nice customer support.

My evaluation for I bought 3 attire, preferred one (good high quality attire too) and despatched the opposite two again. Royal mail misplaced the returns, and fairly lavish have been so nice about it, responsive, they usually did the declare again type from Royal Mail too. I used to be so apprehensive I must chase and fill out varieties however they dealt with all the things and actioned a refund immediately.
G Georgia Rowland
214 days ago

Exceptional Service Resolved My Parcel Woes

After encountering a delivery hiccup with my order from, I was disheartened when my package seemed to have vanished into thin air despite being marked as delivered. However, my disappointment soon turned into relief and gratitude as I reached out to the company's customer service team. The professional and empathetic staff promptly reassured me and worked tirelessly to locate my missing parcel. Despite initial challenges, they went above and beyond in ensuring my satisfaction and restoring my trust in their brand. Through their efficient communication and commitment to customer care, I not only received a full refund but also a replacement for the lost items. Pretty Lavish's dedication to customer happiness shone through, redeeming what could have been a negative experience and turning it into a shining example of exceptional service. I am truly grateful for their unwavering support and commend them for handling this situation with grace and efficiency. Pretty Lavish has once again proven why they are a trusted name in the industry, and I am delighted to continue shopping with them in the future.
M Molly
245 days ago

Impressive Service Beyond Expectations: A True Gem at

Experiencing top-notch customer service is a rarity in today's world, but my encounter with has led me to believe that exceptional service still exists. Not only did I receive my order promptly, but the quality of the pieces exceeded my expectations. What truly sets apart is their unparalleled customer care. When a slight hiccup occurred with a delayed Royal Mail delivery, their team went above and beyond to rectify the situation. Not only did they promptly refund the postal amount upon my inquiry, but they also generously provided a discount on a piece I had recently purchased, which had gone on sale the following day. This level of dedication to customer satisfaction is truly commendable and deserves to be highlighted. Thank you,, for not only providing quality products but for also setting an exemplary standard in customer service. I wholeheartedly recommend to anyone seeking a seamless shopping experience with a touch of personalized care.
E Ellie Meadows
250 days ago

Incredible Support Beyond Expectations

Being a meticulous shopper, I reached out to with a unique request regarding their returns policy. The response I received was nothing short of outstanding – they not only accommodated my request but did so promptly and graciously. The exceptional customer service displayed by Pretty Lavish left me in awe. Their products are stunning, but it's their genuine care and efficiency that truly set them apart. In a world where exceptional service is rare, Pretty Lavish shines brightly. Thank you for going above and beyond! Your dedication to your customers is truly admirable.
A Ameera Khan
265 days ago

Unveiling a Fashion Treasure Trove: My Testimonial for Pretty Lavish

As a fashion enthusiast, stumbling upon Pretty Lavish was like finding a hidden gem in a sea of countless online brands. The moment I received my first order, the impeccable quality and swift delivery left me in awe. Each piece I own from them has effortlessly become a wardrobe essential, blending seamlessly into my personal style. The brand's commitment to excellence reflected in every item I purchased, prompting me to revisit their website for more stylish additions without hesitation. My experience with Pretty Lavish has been nothing short of extraordinary, and I wholeheartedly urge every fashion-forward individual to explore their collections.
B Brooks
271 days ago

Exquisite Quality, Lightning-Fast Delivery, and a Colorful Surprise!

I recently had the pleasure of shopping on, and I must say, I was blown away by the speed of their shipping process. Despite living overseas, my order arrived in a mere three days, a feat unheard of in the online shopping world! The garment itself was a work of art - beautifully crafted and exuding elegance. However, as I eagerly unwrapped my package in anticipation of wearing it to my wedding rehearsal dinner, I was met with a colorful surprise. The color, listed as "oyster", turned out to be more of a cream/light gold hue, a far cry from the white or off-white shade I had expected based on the online photos. While the garment was still stunning in its own right, the discrepancy between the online representation and the actual color was a tad misleading. Additionally, being on the larger side, I did find the proportions a bit off, which was a slight inconvenience. Nonetheless, these minor hiccups did not overshadow the superb quality of the product and the exceptional service provided by In conclusion, I would recommend for their exquisite craftsmanship and lightning-fast delivery. Just be prepared for a colorful surprise when it comes to the actual shade of your garment!
271 days ago

Exquisite Elegance: A Tale of Vibrant Colors and Stunning Styles

Envision stepping into a world where colors come alive, and dresses exude beauty beyond words. My journey with has been nothing short of enchanting. The moment I laid eyes on their website, I was mesmerized by the array of colors displayed. To my delight, when the dresses arrived, the colors were just as vibrant in person, mirroring the online allure perfectly. Choosing between two captivating colors proved to be a delightful dilemma, as each hue showcased its unique charm. The fit of the dresses, the intricate styles, and the overall look left me in awe. As I adorned myself with their exquisite creations, I couldn't help but notice the flood of compliments that followed, each one affirming the undeniable elegance of the attire. doesn't just offer dresses; they offer a gateway to a world where beauty and style intertwine effortlessly. My experience with them has been nothing short of magical, and I can't wait to explore more of their stunning collection. Thank you for bringing such grace and sophistication into my wardrobe!


Pretty Lavish is a renowned online fashion retailer based in the United Kingdom, offering a wide range of stylish and affordable clothing items for women. With an emphasis on trendy and versatile designs, the brand has gained a loyal following since its establishment. In this editorial review, we will delve into various aspects of Pretty Lavish, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, and shipping and costs.

Pros and Cons

Pros: - Trendy and versatile designs - Affordable pricing - Wide range of clothing items - Regular promotions and discounts - Positive customer reviews - User-friendly website - Inclusive sizing options Cons: - Limited menswear selection - Limited international shipping options

User Experience

Pretty Lavish delivers a seamless user experience, with a visually appealing website and intuitive navigation. The site's layout allows users to easily browse through different categories and filters, making it simple to find desired products. The product pages provide detailed information, sizing guides, and high-quality images, enhancing the overall user experience.

Pricing and Value for Money

Pretty Lavish offers affordable prices for their clothing items, making fashion accessible to a wide range of customers. The brand's commitment to providing value for money is evident from the quality of their products and the attention to detail in their designs. Customers can enjoy fashionable pieces without breaking the bank.

Customer Service

Pretty Lavish prioritizes exceptional customer service. Their support team is readily available to address any queries or concerns through email or social media channels. Customers appreciate their prompt and helpful responses, ensuring a positive shopping experience.

Product Quality and Selection

Pretty Lavish maintains high standards of product quality, using premium fabrics and careful craftsmanship. Their clothing selection covers a variety of styles, ranging from casual wear to evening attire, ensuring there is something for everyone. The brand regularly updates their collections to align with the latest fashion trends, giving customers a diverse range of options to choose from.

Website Usability

Pretty Lavish's website is user-friendly and well-designed. It loads quickly and is responsive across different devices, ensuring a seamless shopping experience. The search and filter functionalities further enhance usability, allowing customers to quickly find specific items or browse through different categories.

Returns and Exchanges

Pretty Lavish has a straightforward and hassle-free returns and exchanges policy. Customers have a generous timeframe to return or exchange products, provided they are in their original condition. The brand offers refunds or store credit for returned items, and the process is streamlined to ensure customer satisfaction.

Promotions and Discounts

Pretty Lavish frequently offers promotions and discounts, which attract customers to their website. These promotions can include seasonal sales, limited-time offers, or exclusive discounts for subscribed members. Such deals increase the value for money and encourage customers to take advantage of discounted prices.


Pretty Lavish has established a reputable brand image within the fashion industry. They are known for their commitment to quality, affordability, and trendy designs. The brand has garnered positive reviews from satisfied customers, further solidifying their reputation as a reliable and fashionable choice.

Payment Options

Pretty Lavish supports a range of convenient payment options, including major debit and credit cards, as well as PayPal. This flexibility allows customers to choose their preferred payment method, adding to the overall convenience of the shopping experience.

Loyalty Programs

While Pretty Lavish does not have a structured loyalty program, they have a dedicated newsletter subscription that provides exclusive updates on new arrivals, promotions, and sales. Subscribers also receive periodic discount codes, giving them added incentives for their continued support.

Customer Reviews

Positive customer reviews are abundant for Pretty Lavish, reflecting the satisfaction and appreciation for their products and customer service. Customers often highlight the quality of the clothing items, efficient delivery service, and helpful support team. These reviews contribute to the brand's trustworthiness and encourage new customers to make purchases with confidence.

Community Involvement

Pretty Lavish actively engages with their community through social media platforms such as Instagram and Facebook. They share user-generated content, conduct giveaways, and promote collaborations with influencers and other brands. This active involvement fosters a sense of community and allows customers to connect with the brand beyond just purchasing clothing items.

Shipping and Costs

Pretty Lavish offers shipping options within the United Kingdom, as well as limited international shipping. The brand aims to dispatch orders promptly, ensuring a timely delivery. Shipping costs vary depending on the destination and order value. International customers may need to consider additional customs fees and import duties. In conclusion, Pretty Lavish offers a delightful shopping experience with trendy and affordable clothing options for women. With high-quality products, exceptional customer service, and a user-friendly website, the brand's reputation is well-deserved. While there is room for improvement in their menswear selection and international shipping options, Pretty Lavish remains a reliable and fashionable choice for fashion-forward individuals.