Prettylittlething User Reviews

Introduction

PrettyLittleThing.com.au is a popular fashion retailer that offers the latest clothing and accessories at affordable prices. It was launched in Australia in 2017 and since then, the brand has gained a loyal following from young fashion consumers. With over 1000 new styles added every week, PrettyLittleThing.com.au offers a wide range of fashionable choices that are perfect for any occasion.

Pros and Cons

• Pros:
• Large range of trendy clothing and accessories
• Fast shipping and easy returns
• Affordable pricing
• User-friendly website and mobile app
• Regular sales and promotions
• Cons:
• Product quality can vary between items
• Sizing can be inconsistent
• No free express delivery available

User Experience

PrettyLittleThing.com.au has a well-designed website and mobile app that are easy to navigate. It provides an intuitive shopping experience by categorizing items under suitable headings, which helps customers easily find what they are looking for. The brand has a blog that offers helpful tips and guides on fashion, beauty, and lifestyle.

Pricing and Value for Money

PrettyLittleThing.com.au offers affordable prices for its trendy clothing and accessories. The brand regularly offers discounts and promotions, which makes it even more affordable for customers shopping on a budget. The prices are generally reasonable for the quality of the products offered, making it great value for money.

Alternatives

There are several alternatives to PrettyLittleThing.com.au, including ASOS, Missguided, Boohoo, and Shein. However, PrettyLittleThing.com.au stands out for its affordability and trendy fashion offerings compared to its competitors.

Customer Service

PrettyLittleThing.com.au has excellent customer service that is responsive and helpful. The brand offers customer support through email, live chat, and phone. It has a comprehensive FAQ page that provides instant answers to common questions.

Product Quality and Selection

The quality of the products available at PrettyLittleThing.com.au can vary depending on the item. However, the brand provides a large selection of trendy fashion items, including dresses, tops, pants, shoes, and accessories. The brand's extensive range of products caters to a wide range of fashion preferences.

Website Usability

PrettyLittleThing.com.au has a user-friendly website and mobile app that is easy to navigate. The website design is sleek and modern, making the shopping experience enjoyable. The mobile app offers a seamless user experience and is well-optimized for mobile devices.

Returns and Exchanges

PrettyLittleThing.com.au offers easy returns and exchanges. Customers can return items within 14 days of receiving them as long as they are in original condition. The process is straightforward and hassle-free. Customers are also provided with a prepaid label for returns or exchanges.

Promotions and Discounts

PrettyLittleThing.com.au offers regular sales and promotions, including flash sales and discounts on selected items. Customers can also sign up for the brand's email newsletter to receive exclusive discount codes and offers.

Reputation

PrettyLittleThing.com.au has a good reputation within the fashion industry for its trendy offerings and affordable prices. The brand has garnered a loyal following from young consumers who appreciate their fast-changing fashion styles.

Payment Options

PrettyLittleThing.com.au provides multiple payment options, including credit and debit card payments, PayPal, and Afterpay. Customers can choose their preferred payment method at checkout, making the payment process convenient and hassle-free.

Loyalty Programs

PrettyLittleThing.com.au offers a PLT Perks loyalty program that rewards customers for their purchases. Customers can earn points for purchases, as well as for sharing and reviewing products. The program offers discounts and exclusive offers based on the number of points accrued.

Customer Reviews

Customer reviews on PrettyLittleThing.com.au are mixed. While many customers appreciate the affordable prices and trendy fashion offerings, others have complained about inconsistent sizing and occasional quality issues. However, it is worth noting that the brand has a high rating on Trustpilot, indicating that the majority of customers are satisfied with their purchases.

Community Involvement

PrettyLittleThing.com.au is actively involved in community initiatives that empower women. The brand has partnered with various organizations and charities to support women's rights and charities that support women's health and safety.

Shipping and Costs

PrettyLittleThing.com.au offers standard shipping for AUD 7.99, and express shipping for AUD 14.99. Delivery times may vary depending on the location, but customers can track their orders online for live updates. Free shipping is available for orders above AUD 80.

Conclusion

Overall, PrettyLittleThing.com.au is an affordable and trendy fashion retailer that offers an extensive range of clothing and accessories at reasonable prices. While the quality of the products can vary, the brand's fast shipping, easy returns, and user-friendly website make it a go-to for fashion-conscious consumers on a budget. The brand's community involvement and loyalty program also set it apart from its competitors.