Pretzel Reviews

Voted Poor (3/5)

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6 Reviews

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Unbelievable buyer assist.

My assessment for pretzel.rocks I used to be a person of Pretzel Rocks in 2022 and had made the choice to go for the Professional pack. I ended up not utilizing the service in any respect actually (no fault of Pretzel, I simply had no tasks ongoing and stopped streaming). I had forgotten in regards to the subscription and solely just lately (Jan 2024) discovered I used to be nonetheless paying for the service (once more, no fault of Pretzel). Nonetheless, I couldn't discover the e-mail tackle the subscription was below, my error. I emailed them and defined the problem, they usually managed to seek out the e-mail the subscription was operating from, and cancel it for me. Additionally they managed to refund as much as 3 months of funds again into my account. I'm very proud of the service I had obtained and I might be completely satisfied to make use of once more if I ever want a royalty-free music platform sooner or later. I can verify funds of circa £75 had been refunded into my account. Due to Jane in your quick response to this situation.

Unmatched Music Selection and Seamless Chat Integration – The Ultimate Streaming Experience!

Exploring the world of music while streaming on Twitch has never been more delightful since I discovered pretzel.rocks. My journey with this platform has been nothing short of exceptional as I revel in the vast array of licensed music options they offer through their Ultra package. Unlike my previous encounters with intrusive bots, pretzel.rocks' integration seamlessly enhances my streaming sessions. The absence of disruptive notifications about the current track being played liberates my chatroom from unnecessary clutter. I appreciate how Twitch's built-in copyright protection also ensures a secure environment for creators like me, eliminating any concerns about song copyrights in VODs. Not only does pretzel.rocks provide me with the freedom to curate my streaming soundtrack with ease, but it also respects the sanctity of my chat space. The elimination of irrelevant promotions and unsolicited messages grants me peace of mind as I focus on engaging with my community without distractions. In contrast to my previous encounters with intrusive bots, the experience with pretzel.rocks has been a breath of fresh air. I bid farewell to the days of unwarranted disruptions and warmly welcome a new era of harmonious streaming, thanks to the unparalleled services of pretzel.rocks.

Unparalleled Music Selection with Unresolved Billing Concerns – Proceed with Caution

As an avid user of pretzel.rocks, I cannot deny the incredible range of music options available for streaming. However, my experience has been marred by recurring billing issues. Despite being charged for multiple subscriptions, I have access to only one aspect of my membership. Troubleshooting with YouTube integration proved futile, leaving me frustrated and consistently facing copyright strikes for music that I believed was covered by my subscription. Over the past 7-8 months, navigating through these challenges has been disheartening, with limited responses from the support team attributing the problems to account linking errors. The lack of resolution has left me feeling like my hard-earned money has been unjustly taken, without receiving the promised services in return. While the music offered is top-notch, the glitches in the software and the absence of adequate customer support have overshadowed my overall experience. Proceed cautiously when considering a subscription to pretzel.rocks, as unresolved billing concerns may dampen an otherwise enriching musical journey.

An Unforgettable Musical Journey at Pretzel. Rocks!

My experience with Pretzel. Rocks has been a mixed bag, to say the least. The site itself is well-designed, and the songs they offer are undeniably top-notch. However, my recent interaction with their customer service team has left me disappointed and frustrated. After accidentally purchasing multiple subscriptions, I reached out to them promptly to rectify the error and request a refund for the extra subscription. Despite my best efforts, which included sending multiple messages over the course of seven days, I received no response from their end. As a customer who values transparency and prompt service, this lack of communication has been disheartening. While I understand that mistakes happen and that a refund may not be guaranteed, the simple act of acknowledging my inquiry would have made a world of difference. Ultimately, I believe that a business's commitment to its customers speaks volumes about its integrity. Unfortunately, Pretzel. Rocks' lack of responsiveness has cast a shadow over an otherwise enjoyable experience on their platform. Until this issue is resolved, I cannot in good conscience recommend their services to others. It is my hope that Pretzel. Rocks will address this communication gap and strive to uphold a higher standard of customer service in the future. As a dedicated music lover, I long for a resolution that restores my faith in their brand and reaffirms their dedication to customer satisfaction.

To the primary reviewer

My evaluation for pretzel.rocks To the primary reviewer: if you happen to didn't hyperlink your Pretzel account to your Youtube account, what you described would certainly occur on Youtube - with out the 2 accounts understanding about one another, the Youtube aspect has zero safety and Pretzel would declare income in your video, as a result of they personal the rights to the music. Take the time to hyperlink Pretzel and Youtube collectively and try to be good. My expertise with Pretzel and Youtube collectively has been a great one - no DMCA claims on my Youtube content material that comprises Pretzel music.

An Authentic Gem: A Genuine Testimonial for pretzel.rocks

As a content creator trying to navigate the complex world of royalty-free music, I stumbled upon pretzel.rocks in search of a solution for my Twitch and YouTube channel. At first, I was skeptical – could this platform truly deliver on its promise of providing YouTube safe music without any hidden drawbacks? After giving it a shot, I found myself pleasantly surprised – the music library was extensive, offering a wide variety of tracks that perfectly complemented my content. The "YouTube safe" mode was a game-changer, giving me peace of mind while I streamed and uploaded videos. However, my initial trust was shattered when a copyright claim was made on one of my YouTube videos by Pretzel Music, threatening to strip away my hard-earned ad revenue. The experience left me feeling deceived and taken advantage of, highlighting a concerning issue in an otherwise promising service. Despite this setback, I appreciate YouTube's feature that allowed me to rectify the situation swiftly. While Pretzel Rocks may need to address its copyright identification process to prevent such incidents in the future, I cannot deny the value it brings to the online creator community. In conclusion, Pretzel Rocks remains a valuable resource for content creators, offering a diverse music selection and a sense of security with its "YouTube safe" feature. It may have its flaws, but its potential is undeniable.