Users Voice for Prfo

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Prfo Overall rating
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Review article published on: 03 Apr 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 2
Jan 2023 5 4.1 3.6 5 3.1 5
Feb 2023 5 5 5 3.4 5 1
Mar 2023 5 5 5 3.1 5 5
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Detailed Prfo Review by

Introduction is a leading online retailer specializing in sporting gear, equipment, and apparel. Since its inception, the company has focused on providing high-quality products at competitive prices, backed by exceptional customer service. With an extensive selection of items from top brands and a user-friendly website, has gained a loyal customer base.

Pros offers a diverse selection of products from top brands such as Nike, adidas, Under Armour, and more. The website is easy to navigate, and users can filter product searches by category, brand, size, and price. The company offers free shipping on orders over $50, making it an affordable option for shoppers. also has a price match guarantee and a loyalty program that rewards frequent shoppers with discounts and other perks.


One major downside of is its limited international shipping options. The company currently only ships to Canada and the United States, excluding Alaska and Hawaii. Some customers have also reported issues with returns and exchanges, although the company has made efforts to improve its policies and processes.

User Experience

Overall, provides a seamless user experience, with a clean and organized website that is easy to navigate. The company offers product descriptions, reviews, and ratings to help users make informed purchasing decisions. The checkout process is straightforward, and users can track their orders online.

Pricing and Value for Money offers competitive prices on its products, with frequent sales and discounts available. The company also offers a price match guarantee, which ensures that customers get the best deal. With free shipping on orders over $50, offers excellent value for money.


While offers a wide variety of products and competitive prices, there are other online retailers that specialize in sporting gear and apparel, including Dick's Sporting Goods, REI, and Amazon. However, stands out for its exceptional customer service and rewards program.

Customer Service has a dedicated customer service team that responds promptly to inquiries and issues. The company offers a live chat feature, email support, and a toll-free phone number for customers to reach out for assistance. Additionally, has a comprehensive FAQ section to address common questions and concerns.

Product Quality and Selection is known for offering high-quality products from top brands. The company's selection includes everything from running shoes and gym equipment to hiking gear and snowboarding apparel. also offers product reviews and ratings to ensure that customers can make informed decisions.

Website Usability has a clean and user-friendly website that is easy to navigate. Users can search and filter products by several criteria, including category, brand, price, and size. The site also features high-quality product images and detailed descriptions.

Returns and Exchanges offers a 30-day return policy for most items, although some exclusions apply. The company provides a prepaid return label for customers in the United States, while Canadian customers must pay for return shipping. also allows exchanges for different sizes or colors of the same product.

Promotions and Discounts offers frequent sales and promotions, including discounts on select products and seasonal promotions. The company also has a loyalty program that rewards customers with points that can be redeemed for discounts and other perks.

Reputation has a strong reputation for providing high-quality products and exceptional customer service. The company has received positive reviews and ratings from customers on trusted websites such as Trustpilot and Google Reviews.

Payment Options accepts several payment options, including major credit cards, PayPal, and Apple Pay. The site uses secure SSL encryption to protect customers' personal and financial information.

Loyalty Programs's loyalty program, called "PRFO Points," rewards customers for making purchases and referring friends. Points can be redeemed for discounts and other perks, including exclusive access to sales and events.

Customer Reviews features customer reviews and ratings on its website to help users make informed decisions. Customers have praised the site for its product selection, competitive prices, and exceptional customer service.

Community Involvement is actively involved in the community, supporting local charities and events. The company has also partnered with several organizations to promote environmentally sustainable practices.

Shipping and Costs offers free shipping on orders over $50 within the United States and Canada. The company offers several shipping options for customers to choose from, including expedited shipping for an additional fee. However, the company does not currently offer shipping to Alaska and Hawaii.