PrimeCables.ca is a Canadian-based online retailer that offers a wide variety of high-quality electronic accessories and home improvement products. The company has gained a good reputation for providing exceptional customer service and affordable prices.
Pros and Cons
Pros:
- Affordable prices
- A wide range of products to choose from
- Fast and reliable shipping
- Excellent customer service
- User-friendly website
Cons:
- Limited selection of major brand names
- Some products are out of stock for an extended period
User Experience
PrimeCables.ca offers an easy-to-use website that is highly functional and user-friendly. The site is well-organized, and customers can easily find the products they are looking for. The checkout process is straightforward, and the company offers several payment options, including credit cards, PayPal, and more.
Pricing and Value for Money
PrimeCables.ca offers competitive prices, providing great value for money. The company frequently offers special discounts and promotions to help customers save even more.
Alternatives
Some alternatives to PrimeCables.ca include Newegg.ca, BestBuy.ca, and Amazon.ca. However, PrimeCables.ca stands out for its high-quality products, affordable prices, and excellent customer service.
Customer Service
PrimeCables.ca offers exceptional customer service, with knowledgeable representatives available to assist customers with product issues or questions. The company also has a comprehensive FAQ section on its website that addresses some of the most frequently asked questions.
Product Quality and Selection
PrimeCables.ca offers a vast selection of quality products, including cables, adapters, chargers, tools, home theater systems, and more. The company sources products from reputable manufacturers, ensuring that customers receive high-quality items.
Website Usability
PrimeCables.ca offers a well-designed, user-friendly website that is easy to navigate. Customers can easily find the products they are looking for, add them to their cart, and proceed to checkout in just a few clicks.
Returns and Exchanges
PrimeCables.ca offers a comprehensive return policy. Customers can return their items for a full refund within 30 days of purchase, as long as the items are in their original condition.
Promotions and Discounts
PrimeCables.ca frequently offers promotions and discounts on its products, providing customers with additional savings. Some examples of promotions include holiday sales, clearance sales, and more.
Reputation
PrimeCables.ca has established a good reputation as a reliable online retailer, with many satisfied customers. The company has received positive reviews from customers, with many praising its affordable prices, fast shipping, and excellent customer service.
Payment Options
PrimeCables.ca accepts several payment options, including credit cards, PayPal, and more. Customers can pick the payment method that works best for them.
Loyalty Programs
PrimeCables.ca does not currently offer a loyalty program.
Customer Reviews
Customers have given PrimeCables.ca positive reviews, citing the company's excellent customer service, fast shipping, and high-quality products.
Community Involvement
PrimeCables.ca is not involved in any significant community initiatives at the moment.
Shipping and Costs
PrimeCables.ca offers fast and reliable shipping. Customers can choose from several shipping options, with shipping prices varying based on the customer's location and the weight of the items being shipped.
Conclusion
All in all, PrimeCables.ca is an excellent online retailer offering high-quality products at affordable prices. The company provides exceptional customer service, making it easy for customers to find what they need and get the help they require. While the company may have a limited selection of major brand names, PrimeCables.ca stands out for its outstanding value for money and fast, reliable shipping.
Review Description: I’ve ordered many times from primecables (tv stand, lightning cable, headphones), shopperplus (pens, stationary) and toners. All my experiences were good. Everything came in a timely manner and most of the prime cable items were very good quality based on how cheap they were.
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Reviewer Name: Brian
Review Submission Date: 2022-10-23
Review Title: They ship via Canpar
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Review Description: They ship via Canpar. Tracking information is the very descriptive "HELD AT TERMINAL". Calling Canpar does not yield any additional information after 40 minutes on hold. One week after order and no one can tell me when to expect my order. Even Canada Post would have been an improvement. Shopper Plus to their credit refunded the shipping fee, but the order is still "HELD AT TERMINAL" and no way to get it unheld.
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Reviewer Name: MM
Review Submission Date: 2022-08-10
Review Title: Waste of time and maybe a scam
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Review Description: Waste of time and maybe a scam. It took all my personal information, credit card info and then cancelled my entire order.
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Reviewer Name: Wins Lai
Review Submission Date: 2022-07-21
Review Title: I had ordered toners from these guys
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Review Description: I had ordered toners from these guys. Sent them an email and called them to tell them that they had sent the WRONG TONER. The follow up is terrible. I expect them to send over a correct toner right away as this is their mistake. I wouldn't suggest ordering them as the customer service is terrible.
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Reviewer Name: Michel Labrecque
Review Submission Date: 2020-09-18
Review Title: Bought a bidet
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Review Description: Bought a bidet, Received my order cost was close to 500.00$ the Bidet did not fit on my toilet so I decided to return it. They charge me a little over 30.00$ for restocking. This was the one and very last time that I ordered something with shopper+ Stay away for your own good.
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Reviewer Name: Michel Labrecque
Review Submission Date: 2020-09-18
Review Title: Bought a bidet
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Review Description: Bought a bidet, Received my order cost was close to 500.00$ the Bidet did not fit on my toilet so I decided to return it. They charge me a little over 30.00$ for restocking. This was the one and very last time that I ordered something with shopper+ Stay away for your own good.
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Reviewer Name: John
Review Submission Date: 2020-05-20
Review Title: Waste of time
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Review Description: Waste of time. They cancelled my order because shipping address (our cabin) and billing address (our home) were different. Their checkout allows for a different shipping vs different billing address, as does every other webshop as they should. Wasted a bunch of my time.
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Reviewer Name: John
Review Submission Date: 2020-05-20
Review Title: Waste of time
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Waste of time. They cancelled my order because shipping address (our cabin) and billing address (our home) were different. Their checkout allows for a different shipping vs different billing address, as does every other webshop as they should. Wasted a bunch of my time.