"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content." Read More
Princeton Review provides educational services to students preparing for college admission tests, including the ACT, SAT, GMAT, and more. With over 35 years of experience, the company has gained a reputation for being one of the best test prep providers on the market.
Pros and Cons
Pros:
- Offers a wide range of test prep options, including self-paced and live classes
- Provides personalized study plans and progress tracking
- Boasts knowledgeable and experienced instructors
- Offers a score improvement guarantee on certain courses
Cons:
- Courses can be pricey
- Limited availability of some course formats in certain locations
- No mobile app for studying on-the-go
User Experience
The Princeton Review website is easy to navigate, with clear course descriptions and options to filter by location, test type, and more. Students can access supplementary materials such as practice tests and study tips.
Pricing and Value for Money
Princeton Review courses range in price from around $299 for self-paced online courses to over $3,000 for in-person classes with a tutor. While the cost may seem high, the company's knowledgeable instructors and personalized study plans make it a worthwhile investment for many students.
Alternatives
Other test prep providers include Kaplan, Manhattan Prep, and Magoosh. These companies offer a similar range of courses and materials, but may differ in terms of pricing and availability.
Customer Service
Princeton Review's customer service is responsive and helpful, with options to contact them via phone, email, or live chat. Additionally, the company provides a satisfaction guarantee and a score improvement guarantee on certain courses.
Product Quality and Selection
Princeton Review offers a robust selection of test prep courses and materials, including online and in-person options. The company's experienced instructors provide quality instruction and personalized study plans to help students achieve their goals.
Website Usability
The Princeton Review website is well-designed and easy to navigate, with clear course descriptions and options to filter by location, test type, and more. The company also provides supplementary materials such as practice tests and study tips.
Returns and Exchanges
Princeton Review's refund policies vary by course type and location. Students should review the specific policies for their course before making a purchase. In some cases, courses may be refundable up to a certain point in the course's timeline.
Promotions and Discounts
Princeton Review offers periodic promotions and discounts on their courses, such as seasonal sales and referral bonuses. Students should check the company's website or social media channels for current offers.
Reputation
Princeton Review has been in business for over 35 years and has built a strong reputation for quality test prep and experienced instructors. The company is well-regarded in the industry and has received numerous awards and accolades.
Payment Options
Princeton Review accepts most major credit cards, including Visa, Mastercard, and American Express. Payment plans are also available for some courses, allowing students to pay over time.
Loyalty Programs
Princeton Review does not currently offer a formal loyalty program, but returning students may be eligible for discounts or special offers.
Customer Reviews
Customer reviews of Princeton Review's courses are generally positive, highlighting the knowledgeable instructors and personalized study plans. However, some students have raised concerns about the high cost of courses and limited availability of certain formats in their location.
Community Involvement
Princeton Review is involved in various community outreach programs, including partnerships with non-profit organizations and scholarships for low-income students.
Shipping and Costs
As most Princeton Review courses are online, there are no shipping fees associated with purchases. However, in-person courses may require additional fees for materials or shipping costs. Students should review the specific costs associated with their course before making a purchase.
Review Description: David Dodd, our professor for CARS, was very passionate and inspired diligence and determination in doing well on the MCAT. He was very clearly invested in our success and taught in a way that was beneficial and clear. It was a great experience.
👤
Reviewer Name: Sydney Wishik
Review Submission Date: 2022-11-20
Review Title: My tutor was very upbeat and gave me…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: My tutor was very upbeat and gave me multiple different ways to go about a problem that we would practice to see which way worked best for me, which was great.
👤
Reviewer Name: Yk
Review Submission Date: 2022-11-19
Review Title: Great experience dealing with customer…
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Great experience dealing with customer service. They fulfilled the money back guarantee commitment sincerely when we followed up on that.
👤
Reviewer Name: CT
Review Submission Date: 2022-11-19
Review Title: Kept to their guarantee
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: My son had a good tutor and got good scores during practice tests but not during the actual test. They kept to their guarantee and refunded the cost of the course. The staff was responsive and helpful.
👤
Reviewer Name: Mrs. Treacy
Review Submission Date: 2022-11-08
Review Title: SAT 6 Week Prep
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Sharu was a fantastic SAT tutor for my daughter. She learned a lot and was able to increase her score by 100 points. Would definitely recommend the course!
👤
Reviewer Name: Shannon R
Review Submission Date: 2022-11-04
Review Title: DO NOT WASTE YOUR MONEY….THEY LIE
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: DO NOT WASTE YOUR MONEY ON PRINCETON REVIEW FOR MCAT. They lack communication and support. They only care about the money. We had a rep tell us that we completed everything for the money back guarantee, with the exception of a homework assignment and 2 tests, that we had time to complete to qualify. They were completed on time but Princeton Review made excuses that it wasn’t done on time and that it should have taken daughter longer to go so they aren't going to refund us. It’s a real shame that they lie. BEWARE, don’t let this happen to you.
👤
Reviewer Name: Dr. R Schwartz
Review Submission Date: 2022-11-01
Review Title: Princeton Review -no follow through or support for students
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: While this long-standing in the High School testing mileu it is a disappointment. The company does not stand behind its offers of support for the student. No follow through with communication. Change offers without grandfathering or honoring commitments. I highly recommend to use another company.
👤
Reviewer Name: Thomas H.
Review Submission Date: 2022-10-31
Review Title: Great Experience
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: While my daughter did not get the guaranteed score (she came very close), it was a great experience. The teacher was very helpful and the class was well organized. And true to their promise, we received the refund!
👤
Reviewer Name: Rayan Das
Review Submission Date: 2022-10-28
Review Title: Student: Rayan Das. Tutor: Elizabeth Evangelista. Number: 506820
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Elizabeth Evangelista506820The experience was great overall (gave me a lot of useful tips). Only thing that I would've changed was that maybe the curriculum shouldn't be followed as rigidly and should fit the student's needs (I didn't need to put as much effort into the grammar sections so that could've been the focus of maybe 2-3 sessions instead of 5).
👤
Reviewer Name: Anosh Pithawalla
Review Submission Date: 2022-10-23
Review Title: Great tutor
Customer Support
Pricing
Returns/Refunds
User Interface
Quality
Review Description: Liked the structure and the tutor I had for my classes. But not a lot of time to complete a decent amount of work for the homework.