Users Voice for Printed

1% users rated Terrible
1% users rated Poor
1% users rated Average
1% users rated Very Good
97% users rated Excellent
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Printed Overall rating
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Quality

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Review article published on: 13 Jul 2019

Last updated by on 08 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Sep 2022 4.7 4.1 4.5 5 3.8 4.5
Oct 2022 4.8 3.9 4.7 5 4.2 4
Nov 2022 5 4.1 4.5 5 2.8 4.2
Dec 2022 5 5 5 5 5 5
Mar 2023 5 3 4.1 5 3.4 4.1
Line Chart for Rating of peer stores

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Detailed Printed Review by

Introduction:

Printed.com is a UK-based printing company that provides high-quality printing services to individuals, small businesses, and larger corporations alike. Whether you need business cards, flyers, or banners, Printed.com has got you covered. In this editorial review, we will discuss various aspects of Printed.com, including its pros and cons, user experience, pricing, value for money, alternatives, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons:

Pros: - Wide selection of products - High-quality printing services - Easy-to-use website - Various customization options - Fast turnaround times - Affordable pricing Cons: - No 24/7 customer support - Limited range of paper options

User Experience:

The Printed.com website is user-friendly, making it easy for customers to navigate through the site and find the products they need. The ordering process is straightforward, with customizable options that allow users to create the perfect design. The website is also optimized for mobile devices, making it convenient to shop on the go.

Pricing and Value for Money:

Printed.com offers competitive pricing for all its products. Its value for money is high, as the quality of its prints and paper is exceptional. They also offer many discounts and promotions throughout the year, making it more affordable for customers.

Alternatives:

Printed.com has a few alternatives, including Vistaprint, MOO, and 4over4. However, Printed.com stands out due to its high-quality service, wide range of products, and affordable pricing.

Customer Service:

Printed.com has a team of friendly and knowledgeable customer service representatives who are available to assist customers with any questions or concerns. They can be contacted via email or phone during their business hours.

Product Quality and Selection:

Printed.com offers a wide range of products, including business cards, flyers, banners, and promotional materials. Their printing quality is exceptional, with vibrant colors and crisp, clean printing. They also offer various customization options, allowing customers to create unique designs to suit their needs.

Website Usability:

The Printed.com website is easy to use, with a clear and straightforward layout. It is easy to find the products you need, and the ordering process is straightforward.

Returns and Exchanges:

If the product you receive from Printed.com does not meet your expectations, you can return it within 14 days of receipt for a refund or exchange. However, the company does not refund shipping costs.

Promotions and Discounts:

Printed.com offers various promotions and discounts throughout the year, including seasonal sales, discounts for first-time customers, and loyalty rewards.

Reputation:

Printed.com has a solid reputation for its exceptional quality prints and excellent customer service. It has received positive feedback from many customers who appreciate their fast turnaround times, affordability, and high-quality service.

Payment Options:

Printed.com accepts multiple payment options, including Visa, Mastercard, and Paypal.

Loyalty Programs:

Printed.com offers a loyalty program where customers earn points for their purchases, which they can then redeem for discounts and rewards.

Customer Reviews:

Printed.com has received many positive customer reviews on various review sites, including Trustpilot, with an average rating of 4.8 out of 5.

Community Involvement:

Printed.com has a strong commitment to giving back to the community through various initiatives, including partnerships with local charities.

Shipping and Costs:

Printed.com offers free delivery on orders over ₤50. Shipping costs vary depending on the product and location. They provide a range of delivery options to suit customer needs, including standard, express, and tracked delivery. In conclusion, Printed.com offers high-quality printing services at an affordable price, making it an excellent choice for individuals and businesses alike. With its user-friendly website, a wide range of products, exceptional customer service, and numerous promotions, Printed.com is undoubtedly worth considering for all your printing needs.

Printed Recent User Reviews

User Rating

5 stars

71

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Reviewer Name: cezary wasowski

Review Submission Date: 2022-12-24

Review Title: fantastic experience with…
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Review Description: Yet another fantastic experience with Printed.comOrganising car magnetic branding could not be easier.

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Reviewer Name: Rus Mak

Review Submission Date: 2022-12-23

Review Title: Fine example of ecommerce experience
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Review Description: I love how easy is their website to customize and place orders. Quality prints etc, and they were very kind to give me a generous discount off reordering same cards after I realised I made a typo in the artwork I supplied.

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Reviewer Name: customer

Review Submission Date: 2022-12-23

Review Title: Possibly the best customer service I…
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Review Description: Possibly the best customer service I have ever received. Every question answered quickly and the team are so helpful and the website is a dream to use. Will be recommending to all of my friends and will be getting the rest of my wedding printing done with you

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Reviewer Name: Tony Morris

Review Submission Date: 2022-12-23

Review Title: Quickly detect potential problem
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Review Description: They quickly detect potential problems with a new order, such as my not setting a bleed margin, and very rapid responses to my queries about it.

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Reviewer Name: Toby

Review Submission Date: 2022-12-22

Review Title: Fantastic customer service
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Review Description: Have always had good quality and service. Recently ordered a print which courier claimed had delivered but was not received. Got in touch with Printed.com via email form - within 10 mins Millie from Printed had responded to say she'd arranged a replacement and it would be delivered within 48 hours. No fuss, just fantastic customer service.

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Reviewer Name: Michael

Review Submission Date: 2022-12-21

Review Title: I'm very pleased with my bookmarks
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Review Description: I'm very pleased with my bookmarks, they have turned out great. Printed.com was really easy to use, they delivered quickly by DPD and with a free delivery code. The price for what I ordered was good too.

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Reviewer Name: Cwt Tatws

Review Submission Date: 2022-12-21

Review Title: Excellent service from Printed.com and…
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Review Description: Excellent service from Printed.com and especially Amy Mitchell. Amy couldn't help us enough...100%. We will definitely be ordering again. Thank you.

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Reviewer Name: Sun Gh

Review Submission Date: 2022-12-16

Review Title: Regular happy user of printed.com
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Review Description: I have been using printed.com for different occasion (wedding invites and birthday cards) and have always been happy with the results. On my last order the artwork team (thanks David Parker) helped me fix my design.

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Reviewer Name: Cliff Ratcliffe

Review Submission Date: 2022-12-15

Review Title: Absolutely Superb
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Review Description: My bookmarks arrived today. They are superb quality. Many many thanks for such a brilliant service from design help to the ordering, production and delivery. You are a fantastic company that I will definitely recommend. Merry Christmas to you all.

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Reviewer Name: Muscateer

Review Submission Date: 2022-12-13

Review Title: Printed.com has been brilliant
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Review Description: Printed.com has been brilliant in trying to help me get a bespoke job printed. Natalie Williams was very thorough in her advice and James Lewthwaite has been very patient with my many requests. Impressive company.

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