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5% users rated Poor
0% users rated Average
0% users rated Very Good
90% users rated Excellent
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Melissa Harrison
Above and Beyond: A Heartwarming Experience with Printed.com’s Customer Service
Having recently engaged with Printed.com, I can confidently say their customer service is nothing short of exceptional. The team's friendly and helpful demeanor made me feel valued and respected throughout our interactions. Every query I raised was met with patience and a genuine desire to assist, leaving me with a deep sense of gratitude. Anticipation now fills me as I eagerly await my order, knowing that I am not just receiving a product but a testament to exemplary service. I wholeheartedly recommend Printed.com to anyone seeking a seamless experience marked by care and efficiency. C
Consumer
Turning the Page: A Journey of Persistence and Resilience with printed.com
Embarking on my quest for quality prints, I found myself repeatedly facing hurdles with printed.com. Despite my initial optimism, each order seemed to come with its own set of challenges – from subpar print quality to poorly packaged deliveries resulting in damages during transit, and even issues with the precision of greetings cards. The inconsistency in customer service added to the frustration, with some staff going above and beyond, while others left me bewildered by their responses. Yet, amidst this whirlwind of setbacks, I clung to hope. The allure of competitive prices and swift turnaround times kept me tethered to printed.com despite the recurring need for reprints. However, as the cycle persisted, it became clear that my loyalty was misplaced. The time spent waiting for corrections could have been better invested in a reliable partnership with a competent company, where efficiency and excellence go hand in hand. With a heavy heart, I've closed this chapter with printed.com. Though the road was fraught with challenges, I emerge stronger and wiser, ready to turn the page and seek a new chapter of quality prints and impeccable service. Thank you, printed.com, for being a part of my journey towards finding the printing partner that truly aligns with my values and standards. L
Lee H
Exceptional Quality and Eco-Friendly Packaging – A Customer’s Delight
Let me start by saying that printed.com truly exceeded all my expectations with their outstanding service. From the moment I received my order, I was blown away by the exceptional quality of the product. The attention to detail was impeccable, from the sleek design to the durable materials used. What truly impressed me was the eco-friendly packaging. Not only did my item arrive in pristine condition, but I was also delighted to see that recyclable tape was used. It's refreshing to support a company that values sustainability and environmental consciousness. Furthermore, the delivery was a pleasant surprise as my order arrived a day earlier than anticipated. This level of efficiency and reliability is commendable and sets printed.com apart from other service providers. I wholeheartedly give printed.com a solid five-star rating, and if I could, I'd give them an extra star for their exceptional work. Thank you, printed.com, for your top-notch service and commitment to excellence! J
Jill A
An Exceptional Experience with Printed.com: A Customer’s Gratitude
My journey with Printed.com has been nothing short of exceptional. Venturing into uncharted territory by ordering an A1 sized card display board for the first time, I experienced a wave of uncertainty. However, their innovative "check my design" service came to my rescue, detecting pixel imperfections that eluded my eye. The meticulous attention to detail not only astounded me but also ensured a flawless end product that surpassed my expectations. Amidst the excitement of awaiting my delivery, a bump in the road emerged as DPD fumbled with the shipment. Amidst the chaos, Ceri Pearce emerged as a beacon of hope, guiding me through the turbulent waters with grace and reassurance. Ceri's unwavering support and dedication in rectifying the delivery mishap underscored Printed.com's commitment to customer satisfaction. Reflecting on this experience, I am filled with gratitude towards Printed.com and Ceri Pearce for their unwavering dedication and outstanding service. With a sense of assurance and confidence instilled in me, I eagerly look forward to future collaborations with Printed.com. Thank you for setting the bar high and exemplifying what true customer service should encompass. J
Jamie Payne
Enhancing My Brand with Vibrant 3mm Foamex A3 Boards from printed.com
After ordering two 3mm Foamex A3 boards from printed.com, I can confidently say that my experience exceeded all expectations. The quality of the boards is exceptional, and at such a reasonable cost, I was pleasantly surprised by the value for money. The colors on the boards are not just clear, but they pop vibrantly, making my brand message truly stand out. The images printed on them are incredibly crisp and sharp, reflecting the attention to detail in production. As a result of this positive experience, I am now considering ordering more boards from printed.com in the future to enhance my brand presence in multiple shops. From customer service to product quality, printed.com has won me over as a loyal customer. I highly recommend their 3mm Foamex A3 boards to anyone looking to elevate their brand with top-notch printing services. Thank you, printed.com, for helping me take my brand to the next level! R
Reg
Exquisite Quality, Exceptional Service, Enduring Loyalty
Embarking on the journey of creating personalized postcards with printed.com was filled with excitement and anticipation. However, upon receiving my order, I noticed that the printing was slightly off-center. Despite my slight disappointment, I reached out to their customer service team to address the issue. Due to the time elapsed since the delivery, reprinting was not an option. Nevertheless, the team at printed.com went above and beyond to rectify the situation by offering a discount on my next purchase. Reflecting on my experience, I am grateful for their proactive approach in resolving the matter. At first glance, one may view this as a setback, but I choose to see it as an opportunity to strengthen my bond with this company. As a loyal customer, I have faced challenges in the past, such as receiving reprints in different colors, encountering image distortions, and facing alignment issues. Despite these hiccups, the dedication and commitment of printed.com to make amends speak volumes about their integrity and customer-centric ethos. In the realm of print services, quality control is paramount, and while no company is immune to occasional mishaps, it is how these challenges are tackled that truly define a brand. printed.com has not only acknowledged their missteps but has actively worked towards fostering lasting relationships with their customers. The notion of "once a regular customer" rings true, as their efforts to appease my concerns have solidified my loyalty to their brand. To those who may question the resilience of printed.com in the face of adversity, I urge you to look beyond isolated incidents and witness the unwavering dedication they display to ensure customer satisfaction. My journey with printed.com has been a testament to their unwavering commitment to excellence and their ongoing quest to forge enduring connections with their clientele. I eagerly await the opportunity to avail my discount on my next purchase, with the assurance that it is not merely a transaction but a continuation of a partnership built on trust and mutual respect. A
Amy Dennett
Exceptional Service at Printed.com: A True Testimonial
I recently had the pleasure of experiencing the impeccable customer service at Printed.com, and I must say, it left me thoroughly impressed. After encountering a hiccup with the print quality of my recent order, I decided to reach out to their customer service team for assistance. To my delight, I was met with a level of professionalism and dedication that is truly rare to come by these days. The individual who assisted me, Chloe, deserves special commendation for her swift and effective handling of my issue. Not only did she address my concerns promptly, but she also went above and beyond to ensure that I was completely satisfied with the resolution. Her friendly demeanor and willingness to help truly set Printed.com apart from other companies I have dealt with in the past. This experience has only served to further solidify my loyalty to Printed.com as a customer. Their commitment to excellence and dedication to providing top-notch service is truly commendable. I highly recommend Printed.com to anyone in search of a company that not only delivers quality products but also places a high value on customer satisfaction. Thank you, Printed.com, for setting the bar high in the world of customer service. M
martin
Milli Woolridge: Bringing Print Dreams to Life
When I think of Printed.com, I think of exceptional service and outstanding quality. My journey with this company started at its inception, and I have never looked back since. What sets Printed.com apart is not just their products but the people behind them. Milli Woolridge, a recent addition to the team, already stands out as a shining star in customer service. I recently had a query, and Milli went above and beyond to assist me. Her attention to detail and dedication to ensuring customer satisfaction truly embody the values of Printed.com. Within just two weeks of joining, Milli has seamlessly integrated into the team, leaving a lasting impression on me. Thank you, Milli, for not only resolving my query but for exemplifying the essence of Printed.com. Your passion for what you do is evident, and it reflects in the impeccable service you provide. Printed.com is not just a printing company; it is a place where print dreams come to life, thanks to individuals like Milli Woolridge. C
Caroline Cant
Exceeding Expectations: A Seamless Journey with printed.com
Embarking on my printing project with printed.com was nothing short of a seamless journey. While I initially found the process of uploading artwork and ensuring the correct format a bit challenging, the exceptional assistance I received from Sarah Lee and David Parker transformed my experience entirely. Their guidance and support were invaluable, demonstrating a commitment to customer service that truly sets printed.com apart. Moreover, I was immensely impressed by the efficiency of their production and delivery timescales. The swift turnaround further solidified my confidence in the company's capabilities and dedication to meeting customer needs promptly. As I eagerly await the arrival of my order, I am filled with anticipation, hopeful that the product will mirror the outstanding service I have encountered thus far. printed.com has not only met but exceeded my expectations, setting a high standard for excellence in both customer care and operational efficiency. I eagerly look forward to future collaborations with this exceptional team, knowing that I am in capable and caring hands every step of the way. Thank you, printed.com, for a truly remarkable experience. N
Nicola de Arcangelis
David Parker: A Printing Whisperer who Transformed my Artwork
I cannot thank David Parker at printed.com enough for his invaluable assistance in fixing my artwork dilemmas. His guidance not only salvaged my project but also enlightened me with tips for future endeavors. The nominal fee for his expertise is a small price to pay for the peace of mind and quality assurance he offers. I wholeheartedly endorse seeking out David’s expertise before finalizing any print job; his keen eye and generous support are truly worth their weight in gold. C
customer
Exceeded My Expectations: A Lifesaver in the Nick of Time!
Let me share my remarkable experience with printed.com. Recently, I encountered a hiccup with an order that had a looming deadline. Panic started to set in until Millie from their exceptional customer service team swooped in to save the day! Millie's swift response and efficient resolution of the issue left me in awe. The level of dedication and professionalism demonstrated by the team at printed.com was truly extraordinary. I cannot thank them enough for their prompt assistance, which not only saved my order but also saved the day! If you are seeking a printing partner that goes above and beyond for their customers, look no further than printed.com. Their commitment to excellence and stellar customer service have earned my trust and loyalty. Kudos to the team for exceeding my expectations and delivering top-notch service! S
Shantel Willock
Exceptional Customer Service and Quality Products
My experience with printed.com has truly been exceptional. From the moment I reached out, I was treated with remarkable kindness and efficiency. The team not only answered promptly but also ensured that I was directed to the right department for assistance. Their friendly demeanor and eagerness to help made the entire process a breeze. I cannot express enough how grateful I am for the level of support I received. The team went above and beyond to assist me, and their dedication truly shines through in every interaction. It's rare to find such top-notch customer service these days, and printed.com exceeded all my expectations. The quality of the products I received was outstanding, living up to their 5-star reputation. I am beyond happy with my experience and the final results. Thank you, printed.com, for your superb service and for making my project a success. I will definitely be a returning customer and will highly recommend your services to others. K
Keren Hughes
Unparalleled Support and Quality
Embarking on a project with printed.com, I found myself navigating unfamiliar territory with creating saddle stitched booklets. My lack of preparation was met with unwavering support from a team that went above and beyond. The process of formatting the PDF and designing the covers seemed daunting until their exceptional staff intervened. Despite my tech challenges, the artwork department's guidance made every step clear and manageable. What truly sets them apart is their unparalleled customer service. When I stumbled initially, their team patiently guided me through rectifying my mistakes, turning what could have been a frustrating experience into a smooth journey. Their dedication and expertise shone through, making me feel valued and supported every step of the way. The end result exceeded my expectations – a perfect blend of quality and affordability. Despite the bumps along the way, I am compelled to award them more than 5 stars for their outstanding customer service, impeccable artwork assistance, and the exceptional final product. Thank you, printed.com, for not only delivering on your promises but for setting a new standard in customer satisfaction. S
Sam Survey
Exceeding Expectations: My Experience with printed.com
Let me start by saying that the team at printed.com truly impressed me with their exceptional service. When I needed a selection of postcards printed on short notice, I turned to Printed, and they did not disappoint. Despite a minor issue with printing marks on a few postcards, Milli from their team promptly addressed my concerns with a perfect solution. The level of customer care and quick response I received from Milli reaffirmed my decision to choose Printed for my printing needs. Their dedication to resolving issues and ensuring customer satisfaction left a lasting impression on me. Overall, the quality of the printed postcards was outstanding, and the final results surpassed my expectations. I am genuinely impressed with the professionalism and efficiency displayed by the team at printed.com. Without a doubt, I will be returning to them for future printing projects. If you are looking for a printing service that goes above and beyond to deliver top-notch results and exceptional customer support, I highly recommend giving printed.com a try. Trust me; you won't be disappointed! C
Charlotte Dawson
An Unforgettable Experience with printed.com: A Grateful Thank You
I recently turned to printed.com for printing my place cards template and encountered a minor mishap with the purchased design which made editing impossible. However, the exceptional customer service, epitomized by David Parker, swiftly remedied the situation. His proactive approach and outstanding communication left me feeling not just satisfied but truly valued as a customer. David's willingness to go above and beyond to find a solution not only saved the day but also confirmed my decision to trust printed.com with my wedding printing needs. The seamless assistance and genuine care demonstrated by him have cemented my loyalty to this company. I am filled with gratitude for the exemplary service I received and look forward to entrusting them with all my future printing requirements. Thank you, printed.com, for not only meeting but exceeding my expectations!
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Introduction:
Printed.com is an online platform that offers a wide range of printed products for individuals and businesses. With a user-friendly website, competitive pricing, and exceptional customer service, Printed.com has established itself as a reliable destination for all printing needs.
Pros:
- Extensive product selection, including business cards, flyers, posters, and more.
- High-quality printing with vibrant colors and sharp details.
- User-friendly website with an intuitive design and easy-to-use customization tools.
- Competitive pricing, ensuring value for money.
- Responsive and helpful customer service team.
- Fast turnaround times and reliable shipping options.
Cons:
- Limited customization options for certain products.
- Occasional delays in delivery due to external factors.
- Limited availability of unique paper stocks for specialty products.
User Experience:
Printed.com prioritizes user experience, offering a website that is easy to navigate and intuitive to use. The customization tools are straightforward, allowing users to add their designs and preview them before placing an order. The checkout process is streamlined, with multiple payment options available for convenience. Overall, the user experience is seamless and efficient.
Pricing and Value for Money:
Printed.com offers competitive pricing, with affordable options for both individuals and businesses. The pricing structure is transparent, and there are no hidden fees. Additionally, the quality of the printed products justifies the costs, providing excellent value for money.
Customer Service:
The customer service team at Printed.com is known for its prompt and helpful assistance. They can be reached via phone, email, or live chat, and are always ready to address any concerns or queries. Their dedication to customer satisfaction sets them apart from other printing services.
Product Quality and Selection:
The printed products from Printed.com are of exceptional quality. The use of high-quality materials and advanced printing technology ensures vibrant colors, sharp details, and durability. The product selection is extensive, covering various categories, sizes, finishes, and paper stocks to meet diverse printing needs.
Website Usability:
Printed.com's website is designed with user-friendliness in mind. The layout is clean and uncluttered, making it easy to browse through the product categories and locate desired items. The customization tools are intuitive, allowing users to personalize their designs effortlessly. Overall, the website's usability enhances the overall experience of using Printed.com.
Returns and Exchanges:
If customers receive damaged or flawed products, Printed.com offers a hassle-free return and exchange policy. Customers can contact the customer service team to initiate the process and receive a solution promptly. Printed.com's commitment to customer satisfaction extends to their returns and exchanges policy.
Promotions and Discounts:
Printed.com regularly runs promotions and discounts to provide customers with additional savings. They offer seasonal sales, limited-time offers, and exclusive discounts for loyal customers. Customers can also sign up for newsletters to receive updates on the latest promotions and discounts.
Reputation:
Printed.com has built a strong reputation in the printing industry due to their consistent quality, reliable service, and exceptional customer support. They have garnered positive reviews from satisfied customers who appreciate the company's attention to detail and commitment to delivering excellent printed products.
Payment Options:
Printed.com offers various payment options to cater to customer preferences. Customers can choose to pay via credit cards, PayPal, or other online payment platforms, ensuring a secure and convenient transaction process.
Loyalty Programs:
Printed.com values customer loyalty and offers a loyalty program that rewards customers for their continued support. By joining the program, customers can accumulate points with every purchase and redeem them for discounts or exclusive perks, fostering a long-term relationship between the company and its customers.
Customer Reviews:
Printed.com has received numerous positive reviews from satisfied customers. These reviews highlight their excellent print quality, reliable service, and helpful customer support. The positive feedback solidifies Printed.com's reputation as a trusted printing partner.
Community Involvement:
Printed.com actively participates in community initiatives and supports charitable causes. They strive to make a positive impact beyond their business operations, contributing to the well-being of the community.
Shipping and Costs:
Printed.com understands the importance of timely delivery. They offer reliable shipping options at reasonable costs, ensuring orders reach customers in a timely manner. The shipping costs are transparent and clearly communicated during the checkout process, allowing customers to make informed decisions.